I needed to have my water heater replaced…read more My old one was still under warranty. In order to get a replacement tank, the old one needed to be returned to the place it was purchased, which happened to be Washington Court House. Nicole cheerfully took care of all of the warranty and return work needed. She removed and returned the tank. She had to go to another store to get a replacement, and she did so without missing a beat or her positive attitude. Not once did she roll her eyes, sigh or act like it was an imposition. She easily installed the new tank and I had hot water within the hour. Nicole was so personable and professional. Being a woman,I felt so much more comfortable having a female plumber and felt more confident in the solution options that she presented to me. I felt like the pricing was more than fair. This wll be my go to plumbing service going forward. Thank you Nicole!

I had the wax ring replaced on my commode. Service tech was right on time and got right to work…read more completed job in a timely manner. He was very pleasant and knowledgeable.. Did an excellent clean up job. The cost of the job was very reasonable. Will definitely use this company again. Coni W.

They should change the no button to hell no! Destroyed my pipes and made my problem even biggerread more

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Lancaster, OH need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Over charged me for my drain cleaning. Babbert would have only charged me $300 . These guys charged…read moreme $1900. Lesson learned wont ever call these guys again

Very professional, responsive and explained all options. Highly recommended. Family owned local…read morebusiness.

I received exceptional help from Elite Sewer & Septic during the Fourth of July weekend. They…read moretalked me through fixing my sink's disposal system over the phone, free of charge. Their generosity and expertise saved the day! Highly recommended!

Just talked to the guy - I have a small job that I needed done (repairing a septic box). I was…read moretrying to explain to him what my issue was but he was short, he cut me off. I offered him the opportunity to come out and look at it but he said "hey I'm working here" - I told him the LOCAL HARDWARE store in Lancaster referred me to him, and I was either needing a repair coupling or just have him take a look at it (I didn't expect it to be free) to repair it. He just said "Hey this ain't the advice line here" and disconnected the call. I did not bother to call back as the guy, as others have said below or above) an a**hole. Don't bother calling him, it's not worth your time. Sorry.

We had an emergency water situation at our business and they handled it quickly and efficiently!…read moreHighly recommend!

The plumber did not show for the first appointment I scheduled for an estimate. After complaining,…read moreDave the owner, apologized and assured me that he would be there personally if I rescheduled. I rescheduled the appointment and he did not show. This company has demonstrated poor customer service and unreliability. I would not use them.

We went into our basement one evening only to discover sewage backup in our bathroom and basement…read moredrains. The next morning, we called RD1-PRO and they arrived at our home within a few hours. Our house is old and unfortunately "rigged" by the previous owners. Dave with RD1-PRO got to work immediately, completely resolved the issue without any damage to our house or pipes and charged us an incredibly competitive price. We are so thankful for your help, we'll never call any other plumbers again!

Buckeye P&D installed a backup drain system with new promary pumo, backup pump and Moen level…read moremonitor and controller. This gives great confidence and allows me to monitor and followup on any warnings usimg the Moen app. I very highly recommend Buckeye P&D and the Moen backup monitor. Moen help line is also very helpful when an I question and issues arise with the Moen sump pump backup system ... :)

I rate Buckeye Plumbing and Drains very high. I called them after discussing with a couple of…read moreothers, to replace my 11 year old sump pump, with a new sump, backup sump and Moen smart sump pump monitor setup. The old sump pump (10 years old) was working fine but based on the expected lifecycle I wanted to be proactive. I already have a Generac 15 KW backup power generator (natural gas powered) so we did not need to put in a battery powered backup. The install took 2-3 hours. Absolutely super 100% job. Highly recommend BP&D... and many thanks Jim Sims and Kevin Edmonds.

This company is top notch. Would use their services over and over…read more When I called, I received a callback within 15 minutes. I appreciated our phone conversation because he did not make me feel stupid, very knowledgeable and felt very comfortable with selecting to help. Charlie came over to our house to check out our issue and fixed it in less than 10 minutes. Very appreciative for him and willingness to stop over. Thank you Thank you!

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great…read morejob I highly recommend their plumbing services!