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    MegaPath

    1.9 (11 reviews)
    Closed 8:00 am - 5:00 pm

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    People searched for Internet Service Providers 1,108 times last month within 20 miles of this business.

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    Sail Internet - We're thrilled to be voted a Neighborhood FAVE for another year. Discover how Sail does things differently than Big Cable.

    Sail Internet

    (197 reviews)

    North San Jose

    They took over a well-oiled machine from Paxio and turned it into a fickle jalopy of internet…read moreservice. I never had this much downtime and maintenance from Paxio. The disruptions are frequent and too many times have made my home server unreachable while traveling. Most of the time the service resumes, but on occasion I've had to have a neighbor or relative enter my home and reset the connection for me. Super effing inconvenient! Also, there is no roadmap for connections faster than 1 Gigabit, even while even more worthless competitors like Xfinity and AT&T offer 2.5 and even 5 Gigabit. And lastly, they increased their rates a few months ago. They offered a discount if you paid for a year in advance, but offered no way to do that online. It wasn't until I contacted customer service, that they gave me the details of how to do so: by writing a physical check and sending it to a physical address, no ACH or Credit Card options (which are available to those who pay monthly). Like, I'm boomer AF, so I still have a few checks laying around, but who else in 2025 still has a checkbook? When it works, I'm grateful, but internet service is binary. I just need it to work. Always. And it doesn't. End of story.

    Been with Sail for 5+ years now. I'm getting the advertised speed and reliable service. They do…read morescheduled maintenance once in a while, but it's very late night and hasn't been a big deal. I kept hoping one of those updates would mean a speed bump, but not yet. I did see another review where someone mentioned almost 1 Gbps up and down -- guessing that's not residential. Would be nice if those speeds made it over here.

    Twist Broadband - Bring 'work from home' to a whole new level with Twist

    Twist Broadband

    (7 reviews)

    Evergreen

    Edit: As their network continues to blossom, I am now able to reach 800 speeds thanks to a new…read morebandwidth source! Twist Broadband has made a world of a difference for our household. The price cannot be beat, and the performance has been excellent. Our installer Jeff M was smart, efficient, and ran the cabling in a very neat fashion. We went from paying hundreds of dollars with Big Cable to only $65/month for their 500mbps plan. The support over phone is also local and responsive. Our household has plenty of bandwidth, and with my wife and I working from home, we are able to do so in an effective manner. No longer do we have to do the dance with Comcast each year to plea for a better rate. And the best part? No data caps to worry about. Twist will also give you an Eero router (or two) for WiFi if you need it. They are super easy to manage and set up, our wifi coverage is on point across both floors of our house. If you work from home, stream a lot, or have a gamer in your household, Twist Broadband is the way to go.

    After four months, I am even more delighted. Great signal, only one daytime outage of about 10…read moreminutes, so much better than AT&T DSL. ---- In my area of San Jose, the Internet options were Comcast (Ugh!) or AT&T's slow 50Mbps DSL at $60/month. Sail Internet/Twist Broadband, with only a $5 upcharge compared to ATT, provides a reliable 500Mbs connection. Installation included two eero 6+ mesh routers, which provide strong coverage throughout our house. The eero app must be installed on your phone for the installer to proceed. Maybe Sail Internet limits the available options on the eero app. Because of limit control options, it took hours to successfully add some old devices, particularly my Sangean and Auna Internet radios, to the network. TIP: For those who are not network experts, I recommend asking in advance if the installer can verify the network connections for all devices (robovacs, alarm devices, streaming boxes, TVs, printers, etc.) before departure or that you have a tech-savvy friend to help with connection issues after installation. TIP: Changing the router's network password to the same as your old router's password will make the changeover much easier.

    Global Capacity

    Global Capacity

    (13 reviews)

    North San Jose

    Horrible. We ended up with them because we'd been with another company that they bought. A couple…read moreweeks ago I called tech support because our service was out (again) and hadn't come back on for several days (usually before they'd insist it was nothing on their end, but service always resumed after I called). They sent a tech out who replaced the modem. I had talked to a couple of reps to make sure I wouldn't be charged (I would have quit my account and found another provider) and assured that I would not be. Today I got a bill for $300...

    A year ago I starting planning a move (my building is being torn down to build $$$ condos so I have…read moreto go). I'm disabled, I do some computer work from home and run a web/email server to myself, and a few friends - therefore high-speed internet is essential. As I was looking at new places to live, I checked with Global Capacity (my long-time provider since back when it was Covad) to make sure DSL would be available. I verified 3 times that I would be able to get DSL at the new place *before* I signed a contract, and had a new manufactured/mobile home built to accommodate my disability issues. Once the home was delivered to the mobile home park, I got a phone line put in and requested that DSL service be moved. At that point, I was informed that DSL is NOT available there. What ?!?*! I already knew that mobile home park didn't have cable (i didn't care, I don't subscribe to cable TV, and Global Capacity had assured me that DSL was available). There is NO high speed internet available at this location unless I pay $300 a month for a T-1 from Global Capacity. I am totally screwed - I have spent my life savings to have a small home of my own, and of course still owe money on it (and have to pay mobile home park monthly rent) but I can't actually earn a living to pay for it without having high-speed internet. And still the Global Capacity sales people keep calling me telling me they would be happy to sell me service at the new location - they don't know what they're talking about! Stay away from these incompetent people.

    Verizon

    Verizon

    (77 reviews)

    West San Jose

    The store was well organized and clean. Phillip was so helpful and attentive to our needs and…read morecompleted everything in a timely fashion. Be sure to visit this store for all your Verizon needs!

    What a ridiculously negative experience. I'll certainly not be coming back and recommend you…read moreconsider alternate locations for your shopping experience. I walked in to purchase the latest and greatest Samsung phone, the Samsung S26 Ultra phone with extended storage, a $1500 phone, and possibly a matching Samsung watch between $400 and $700. That's over a $2,000 purchase. It also would have essentially resulted in a 3 year service agreement. I left canceling the order while another frustrated customer waited during my mess of a shopping experience -- the manager (at least she said she's the manager*) and sales rep, arguing with me about my sharing my perception of the service they provided me. As I reflect on the experience, I wonder if the rep and manager purposefully treated me poorly because they don't make money on these types of sales and just wanted to get out of there and go home...or something like that. Anyhow Cristina, the sales representative, seemed inconvenienced and annoyed from the start when I walked in about fifteen minutes before they closed. Her answers to my questions were curt and barely one sentence responses. Even her information regarding the comparison of my current Samsung Watch to the new Samsung8 was about one sentence based on her looking at a Google search on her phone. My same search provide at least a couple paragraphs explaining the differences with much more helpful information. Overall, I found the experience very dissatisfying, negative and disappointing. I own a small business in the area with about ten lines with Verizon and was amazed that the level of service I received was so rude and inconsiderate. Towards the end, the manager, Kaitlin, started to speak to me in a threatening manner, suggesting I grabbed Cristina's arm. I did not grab anybody's arm. If anybody at Verizon, or the owners of the store, read this review and go back to watch the video I would appreciate them coaching the staff on how to interact with customers and provide a very basic level, if not higher level of service to what is hopefully a relatively high value customer. Threatening customers is no way to grow a business. * Kaitlin, who said she's the manager, was looking at her phone virtually the whole time I was in the store. I find it hard to believe that she's actually the manager. Either way, her manager or the owner of the store, should probably take a look at this experience which happened at about 7:50-8:15 pm on Friday, May 8th and follow up with a discussion with the two of these people.

    MegaPath - isps - Updated May 2026

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