If one can have a "favorite" place to have labs done, this one is mine in the AV! It's always kept…read moreso tidy, the service is always friendly.. Yesenia (am I spelling her name correctly?) is a favorite, just like Jushonna! I feel badly for them right now though. Only person scheduled to staff the office at a time. Not even a receptionist to help with clerical needs so the phlebotomist can do her work? Repeating my note to LabCorp Corporate and the medical building facilities administrators.. it has been 100°+ outside for a few weeks now! For the past 4-5 YEARS, only 1/2 of their AC units are working ~ how is this not being addressed?! At least I saw some portable AC units in there today.. No big deal for my 10-15 minutes here, but your employees are in a desert, on the second floor who need ALL of the AC operating. Changing hours and closing at 11am isn't the best answer.

Lori was so kind. I came in literally 2 minutes before they closed and she still let me in and…read moretook great care of me. She was so nice and informative . Thank you for making my day!!

95% of the time the staff is friendly but the receptionist with the dark hair is not but the girls…read moredoing the blood work or hard-working pay attention to what they do I really like them

Horrible service front receptionist is rude. If you dont…read morelike your job go else where. Alot of people are looking for work, show compassion if working with patients.

Customer service was great! Went in a few minutes after closing time and they still assisted me…read more Would definitely recommend!

From the owner: Walk-in drug testing with no long waits! We now offer THC…read more(marijuana) testing in compliance with California's new law, with both rapid and lab tests using urine or oral fluid.

Negative experience with Diana (technician) during my recent visit with my son. The doctor's lab…read moreorder was missing details, and while the technician contacted the doctor's office, she did not inform them that we were present and waiting. As a result, the office said they would review it later in the day, even though it was only around 10 AM. When I asked questions, the technician was rude, dismissive, and unwilling to take additional steps to help. Her attitude made the situation more frustrating and uncomfortable. Staff working directly with patients should demonstrate professionalism and patience, especially when issues are outside the patient's control.

I had to go do fasting lab work this morning for 2 different appts I have next week and the lab…read moretech was Haydee who's helped me before. She is very professional and friendly and made me feel like a great and was efficient and even explained what all the different test tube were for since they were all different colors. She's a great asset to this office location.

Terrible experience. I had an appointment and still waited more than two hours without receiving…read moreservice. The employees were rude, unprofessional, and showed no concern for the patients who had been waiting so long. Making an appointment at this location means nothing. I do not recommend this Quest Diagnostics location--please save yourself the frustration and go somewhere else

I came here and was pleasantly surprised due to the reviews. I made an appt online, pretty easy and…read moreopen availability. Showed up and didn't have to wait long. The staff were very friendly and knew exactly what they're doing. Overall they were knowledgeable and efficient. I would recommend an appt based on previous reviews. Note very clean lobby and work stations, along with plenty of parking.

Their services were just fine, but I could hear a member of the staff repeatedly using the F word.read more

Completely unprofessional staff. Don't expect them to respect your time. Go to one of the other…read morelocations. Went in to get blood drawn and saw only 5 other patients in the waiting room. Seeing these 5 other patients somehow took them over an entire hour to accomplish despite there being multiple workers. Finally it's my turn, but hey it's lunch time now, so I get turned away by a staff member saying they themselves need to go and "everyone else just disappeared" so I should just come back later. None of the other Foundation Laboratory locations ever did this and had someone on staff to take care of any overflow. This location has fallen apart considering service use to be so quick.

If you have a hard time getting your blood drawn and you are sick of the hacks at Quest, come to…read moreLabcorp. They are all pros. So far I have had nothing but great experiences. Fast and friendly service either by appointment or a walk in. Thank you thank you thank you!

First time going there, they are very quick and the staff was super nice ! The Lab tech that took…read moremy blood was really nice as well and quick I usually get nervous drawing blood but today I didn't feel nervous at all! Thank you so much!

I've been sitting at this location for over an hour and I checked in before my appointment so I…read moreunderstood that appointments at this time had priority. There was one stand by in front of me that left. There was only two patients seen within this hour. I never seen a lab tech work so slow. So when she took the patient at 11:40 I let her know I was next in line and that I was early for my appointment. Maria said her lunch was at 12. Maria came out at 11:53 and called the walk in that left after I already told her I was next. She then came out at 11:57 saying she can't see anyone else when she had the time. She literally is so lazy and slow trying to avoid walk ins and appointments at all cost. I never seen a lab tech need 20-30 minutes per patient. She does not care about patients.

Had an appointment at two P.M. but got off work early, so decided to take my chances…read more Got inside at 1:15. Signed in. Nobody in the waiting room. Nobody being served.- I know because it says so on the screen. I let them know I had an appointment, but I signed in as a walk-in also since I was early. I was told they'll try to get to me if they can- I looked around. There was nobody in the room and once again, nobody being served. The next appointment got there at 1:30. I was then called to the back and because their system didn't have my orders and I took five seconds to get them out of my car for her. She sent me back in the waiting room and took six more people. I would've been done. Had the system had the orders that my doctor had placed in the first place, and somehow I was punished for grabbing them by being forced to wait 45 minutes Definitely pick a different quest to do your blood work. Because even if there's nobody in there you won't get helped

Came in about half an hour before the end of the day. Was stopped at the front desk and told we…read moredon't take your insurance. Ok I get that. So I said I can pay cash. No .. you should go up to the ER instead was the reply. They do triage there. Yes I know. They do triage at all ER. They sweetly made it clear they didn't want to see me so I left. Look I get it, you don't want to stay late. But you denied me care. This was a pulled muscle and a cat bite not an ER issue. I was in a lot of pain and couldn't go driving around trying to find somewhere else to go. I spent hours at an ER for a non-emergent issue and paid hundreds of dollars. But I hope you had a nice night ladies.

Very satisfied with my service from the front desk ladies, nurse and the doctor. I was taken in…read morepretty quickly and was in and out within an hour. The nurse that helped me was very nice and thorough with the season why I was there. The environment was very clean and organized.

I came in as a customer waiting for my appointment and was obviously the first customer of the day…read more The lady in the office was on her phone with the volume up quite high. She was going from video to video and it was just a lot of noise and unpleasant to be locked in a small space with and so I shut the door that led from her office to the waiting room. She came out and as she opened the door she said this door will remain open. I asked her if she would listen to her phone with an AirPod or a headphone because it was really loud. And she gave me the rudest look and tone of voice and said "no I will not". I'm sorry she doesn't like her job or is an unhappy person but this one has not been trained in customer service or just basic kindness/people skills. To her credit she did finally pick one thing to listen to and stuck with it by the end of my wait time. That was a lot less annoying than the scrolling through sounds that come from listening to someone scroll through numerous videos.