Avoid this guy like the plague!!!. He came over during rainy season and gave us a bid to fix 3 leaks that we had. That is the only good thing, that he was the only person we're able to get ahold of to come over that quickly.
He sent his guys out the following week to do the repairs that he made the bid on. They did not finish but he didn't tell us that. I went up on the roof to check the work and saw that it wasn't finished and we had to call him back. So he sent his guys. To " finish" the work.
I went back up on the roof to check the work and it looks like crap. They had cut giant holes around the vent pipe. They did not put the towels back on straight. They did not even cut the tiles correctly. I took pictures of all of this and sent it to him. He responded that it looked fine and that's the way it should look. I sent photos to other roofers and they said what the hell happened to your roof. We have a contractor working on another project at the house. He was not able to do the roof but he had been up there before and after the work. we ask him to speak to Mike, we were there for the phone conversation, mike was very short with him and did not want to hear what he had to say. As far as Mike is concerned he is the roofing God. Then it started to rain. He was supposed to fix three leaks. One leak was fixed. We now have three additional leaks and two of the three original still leak. One, leaks even worse. I took photos of the water leaking from the spots he was supposed to fix and sent them to him. He had the gall to say oh no, those leaks aren't from the work he did. Hello, it is the same spot you're supposed to fix that still have water running from them. then he said the additional leaks or not his fault either. Hello, it's rainy season we only had three leaks until your guys were on the roof cutting giant holes in our tile. How can the three new leaks not be your fault?
four different times, I tried to schedule a time for him to come out. I even had a roofer available one time to go up there with them to show the roofing God how bad is work was. each time, he cancelled on me last minute. finally, this morning he comes over. I tell him about his guys were cutting giant holes in the tiles. He tries to tell me that those holes were already there, is Guy didn't cut any tiles. I told him, I was here when they were here, I saw them cut the tiles. I saw them cut the pieces they cut out and throw them on the lawn. I even had one in my hand it landed in the bushes and they did not throw away. So now, you're calling me a liar? no worries, because I have photos. I asked him again, are you sure no one cut tiles? He told me absolutely positively no one cut tiles. Only morons would do that. So I pulled up photos that I took shortly after his guys were on the roof. You can see the dust from the grinders on the tile still there. you can see fresh cut marks and all the tiles that I'm complaining about. So now he says oh well they cut those tiles but they didn't cut any of the other tiles. B*******. Then he said something else about the few new tiles they put in so I said, I would you know because you guys painted the tiles. He said, no way. My guys would not paint tile. So, I took him up on the roof and showed him the tile that was painted. Then he said Oh well they painted those tiles but they wouldn't have painted any other tiles. Hello, shut your mouth and listen. Don't say things only to be proven wrong. So Mike, what you're trying to tell me is, they would paint tiles on my roof but they wouldn't paint tiles on somebody else's roof? They wouldn't cut tiles on somebody else's roof but they cut the tiles on my roof? Seriously!! how am I supposed to believe anything you say. You were telling me that you fixed the leaks and there's no way that could be leaking yet I saw with my own eyes and videotaped and photographed the actual leaks and sent them to you. so the morning ended with Mike getting in his truck and storming away. So now I have a roof with additional leaks, hacked up tiles and I have to find someone else to come and fix them. Through this entire process, mike was rude, arrogant and would not listen to anything. Not just today but from the day he came to start fixing the roof. Maybe if he would shut up more and listen to his customers whose houses he is working on, not believe that he is incapable of making a mistake or this is Guy may not have done a good job, he might be able to do a better job.
Save yourself the grief. Find another roofer to do the job. read more