Tom is polite and professional. The facility is spotless…read more Even though the unit I rented was 5x10, the ceiling was very high allowing a lot of stacking

The manager, Tom, is very communicative and follows up with you about your questions and needs. The…read morewhole office is very clean, professional, secure and easy.

Highly recommend using this storage facility! Shout outs to Shannon and Molly for doing their jobs…read morelike professionals! I have been using their units for years now off and on and this place goes above and beyond. Always willing to avoid late fees if theres good reason and make the whole in and out process easy and stress free. Also at one point I had an issue with getting furniture out my unit and they worked with me, no question asked with no extra charges! As of late they also gave me a free lock as a courtesy because my door broke. I couldnt be happier and feel any more security and safety from this business! One more thing...prices are great!! The building seems a little unfriendly but the place is golden, rent here, you wont be disappointed!

Cliff and Karen are doing a great job with this particular location!! They are always willing to…read morehelp you with anything and are so nice and talkative. If you are looking for a great storage facility, this is the one I recommend!!

I had over $50,000 worth of good stolen from my unit after having it for 3 weeks. No cameras, no…read moreone was at work, no one knows anything. I trusted them with my belongings thinking it was secure and I've lost every single thing. I was at Denver Co, Alameda location.

The entire facility is very clean, air conditioned, and they have music inside. They were very…read moreeasy to work with when I needed to change to a smaller unit and gave me several days to move my stuff. They have multiple carts accessible to help and they are safe & secure. It was such a nice environment and the customer service is great!!

Devon and Nick are the most helpful people EVER! It is a very pleasant facility and it smells…read moregreat!!! Keep it up!

The website was user friendly, easy to reserve a storage unit. When I realized I needed another…read moreone, Brian and Richard were ready to help. They both were super friendly and answered all my questions. The place is clean and secure. I would highly recommend this storage facility.

Two years ago, after my mother's death, I sorely needed a place to store her completed artwork, and…read moremany of her other things. I needed a place to put them that was safe from fire and theft. So I went to A Storage Place near El Rancho. The then manager, Richard, helped me immediately, and I was able to move all of these precious things instantly. I have paid by check for two years and never had a problem. Suddenly this spring, I received an email saying that I was delinquent on my payments. It turned out that their bank's check reader had misread my check and had put an extra digit at the end of my account number. They assumed that I had written a bad check. As a successful educator of more than three decades, I have never in my life written a bad check. I contacted my bank and worked through them to try to resolve the issue with A Storage Place. The new manager, Brian, hung up on me three times. He shouted at me over the phone and was exceedingly rude. Then my banker, Lily, try to reason with him, and he hung up on her three times. Finally, our bank manager Helen was able to get him to calm down and talk to her reasonably. She ended by saying very firmly, "Our client did not write a bad check. You can simply re-deposit the check with the correct account number." Apparently he did not get the message. I had to send them another check. The way that I was treated then and the way that I was treated when I decided to move out has shown me that the people who run A Storage Place have no idea of how to behave professionally. If I had treated the people I worked for as a professional educator the way I have been treated by the staff at A Storage Place, I would've been fired on the spot. If you wish to be treated with respect, do not rent a storage unit from this business! There are so many other options!

This is a great storage facility. It is very clean. The staff is very helpful and I have not had…read moreany problems here.

**********THE MANAGER IS A THIEF AND STOLE MY STUFF AFTER CHECKING OUT WHAT WAS IN MY…read moreUNIT!************* I bought a unit at auction. The manager, Megan, came by as I was clearing out the unit and stopped to talk to me. Megan pretended she was not the manager as she was watching watch I was pulling out of the unit which was thousands of dollars worth of tools. I told her I was going to need some more time, just a few hours, to clear everything out of unit. She said I would have to talk to the manager in the morning. When I arrived the next morning, the guy working there was not manager and told me Megan was the manager and she ordered me to be locked out and also said she had called someone to pick everything up. I was suppose to have 72 hours to clear everything out. I signed the papers with them 68 hours ago.

David is the best! He's the person you'll greet when you come in and he is so welcoming and…read moreprofessional. The units are clean and well maintained and have a freight elevator and carts that make it super easy to move your stuff. They're also very concerned with safety and have you set up a personal code that mitigates nefarious activity. I can't recommend this place enough! I just want to go and visit David!

Current location Amy's very good and letting you know what's going on communicates well and that's…read moreimportant and they're very good about working with it till there I'm outstanding service

Aimee and the team here are great. Good value and it's been nothing short of easy. Pro tip, pay six…read moremonths at a time (if you know, you know!)