I got the worst service I called them and I asked if they did take out and they hung up on me so I called back and they said that they were going to call the police on me like they are the worst place ever don't go there or call read more

This mcdonalds is actually the worst. I've never written a yelp review before but I feel so compelled to let everyone know just how awful this place is. The service is horrible, usually isn't even someone at the register half the time and when they are, they're incredibly rude and unprofessional. The food takes 30 minutes to come out every time and half the time they're missing half the items on the menu. Save yourself the agony and cholesterol and go somewhere healthier where the service is better. read more

Actually waited 45 minutes for a McFlurry that was completely melted. They had a million people waiting and seemed in no rush. Asked about the order, complete disregard and lack of customer service at this establishment. I have never had a worse experience at a fast food restaurant, never again. read more

This is an absolute disgrace to any food. They clearly care about nothing. I asked for a water cup and they gave me a small ice cream cone. And turned to his coworker and said "oh so youre being petty petty" read more

Can you give 0 stars? Literally the worst mcdonalds in the world. Slower than slow. Rude and bad service. No such thing as an order for there. One time the manager actually yelled at me and another patron because she confused our orders. Stay away from their abuse. read more

This McDonalds might be the worst McDonalds I've ever been to. It took my group a full hour to get our food. Some of us only ordered fries or iced coffee. When we asked about our food the servers would give us snarky remarks or purposely ignore us. I don't know if they are slow because they are understaffed or just don't care enough to put in effort, but something needs to change. read more

Tuesday March 24, 2020. I deliver for Uber eats and I use extra caution when handling others food and use different gloves when getting and delivery. I do not touch what goes in or out of my hot bag. When I asked the employee to please put it in the bag she threw the customers order in my hot bag upside down. I told her I don't touch anything that goes in the bag and she said I have gloves on that I could do it. She must realize that I opened a door that could have the germ and when I told her it could be for a 80 year old lady she said what ever and just walked away. That really hurts because my dad is 90 years old and has one kidney. -5 stars!!!!!!! read more

People are rude in the drive through and it takes a of minimum of 20 minutes to get my food, don't go to this McDonald's !!

Worst McDonald's ever. Last week I got stale fries. Then today I received horrible customer service.

I have never in my life waited so long in a McDonald's drive through. To make matters worse, once you're in line, you're stuck and can't get out. read more

By far the WORST McDonald's.. how is your drive thru going to be 30 mins to get food!? This is a FAST FOOD chain. If I want to wait 30 mins to get food might as well go to an actual restaurant not a FAST FOOD chain. Please optimize this McDonald's to become more efficient this is ridiculous. read more

Those nuggets. Good. Crisp and delicious as they should be. I prefer to dip mines in ranch but other sauces are probably good, too.

Worst McDonald's I've ever been to, they have never once gotten my order even remotely close to right. Workers are rude and the food is always low quality. read more

This is the worst McDonals's I've ever been to. I'm consistently disappointed by their rude and slow service. I've been in several times where they haven't read the order back to me, and then gotten it completely wrong. The staff has also been rude and unhelpful. Additionally, it always takes far too long for the food to come out. I once waited 50 minutes for a breakfast sandwich, and another time I waited nearly 30 minutes for my order to be fixed. I would not recommend anyone to come to this McDonald's ever. read more

This has repeatedly been the worst McDonald's I've ever been to. The building itself is very nice, seating is great, great location, the problem is always with the service. After reading the order back to me, once at the speaker and AGAIN at the window, they hand me the bag with the wrong food. This is a common occurrence and I hear other people complaining of the same thing when I'm standing In line to order. What is going on in this place?? read more

This is legitimately the worst McDonald's I've ever seen... takes 30 minutes to get your food and the people are so rude

Can't call this "fast food", slowest service ever. Ordered 4 pc chicken tenders took about 30 minutes in the drive through. Would not recommend. read more

Of all things that are beautiful in this world, McDonalds ranks in the top 10. After a night out, either a quick midnight snack or a morning recovery meal are much needed, and this here McDonalds provides both of those in great fashion. I would not say the food is great quality, but it does provide nourishment and therefore is solid in my book. The service is lackluster at times, as it seems there are a great deal of employees working but the food takes around 10-20 minutes to be prepared, clearly not in line with the fast food tradition of making and serving the food quickly. Overall, this fine dining establishment meets all of my criteria of fast food, aside from some small issues. read more

This is honestly the worst McDonald's I've ever been to. Employees are rude, food is disgusting..........cold. Employees were yelling at each other while serving customers. An employee once told me it would be an additional 50¢ for SAUCE I handed the guy my card for him to reply "nvm since you are using card ill give it to you for free." lol also this place has the tendency to hand out the wrong order. sometimes u will get ur food smushed up in the wrapping but its fine because its all going to the same place, i guess read more

WORST RESTAURANT I'VE EVER BEEN TO. Employees were incredibly rude. They lied about being able to pay with card. They were too lazy to make my food. All of them were dancing and chatting amongst one another. Extremely unprofessional but more important RUDE. I'm very relaxed when it comes to peoples behavior, but this was too much. Please McDonald's, this needs to be fixed. These people need to be fired. read more

waited 45 minutes for medium fries. horrible service and the food runner looked at us and said "if one more person doesnt answer or looks at me after i call their number i swear" read more

It's hard to imagine a scenario so bad, that you'd actually take the time to leave a 1-star review for a McDonald's, but here we are. The dozens of other reviews for this location aren't wrong. The staff is rude, lazy and incompetent, but to top that all off, they go mysteriously CASH ONLY for several hours each morning. (Or so I was told.) The time period initially given to me was 3:30am-5am. Since it was 4:55, I decided to wait. When I went back up to the counter at 5:05, I was told that it could be until 7:30. It varies each night, depending on when the manager get "it" handled. The employees, of which are plentiful, take turns staring at you, and bickering back-and-forth about who will "take" you. It was so bad, it became comical. I can not imagine the amount of money this location loses each day, due to employee incompetence, and a lack of ability to pay. I would avoid this location at all costs. read more

My daughter and her friends go often. I dropped my niece off so she could grab something at McDonalds. My daughter and I went next store to bagels and noodles but parked in the back of MCDonalds. The lot was EMPTY but still parked in back. When I came back my car was towed from the still EMPTY lot. They have a paid person from the tow company that sits there and waits for people to park in lot. If they do not see you walk straight into the McDonalds (even though I dropped my niece off at front) they tow your car. My car was towed before I even ordered at the other restaurant. I understand towing cars during busy times, but to have a paid person waiting to tow a car of a customer who does go there often is DISGUSTING!! McDonald's just lost a few customers for a parking spot they didn't even need. read more

I just went to this location for the first time today @ 5 pm, went through the drive thru, told to wait a moment, so I did, waited & waited for them to come back, but they did not so I started to order, had to repeat my order 2 times, then we moved up to the first window to pay, No Customer Service whatsoever, then we move on to the second window, we wait & wait & No One comes to the window so I decide after 10 minutes to go inside & inquire @ the Register why there isn't anyone manning the pickup window? The lady running the register just rolls her eyes then gives me what I ordered...one item, a medium mocha frappe. I will never be back to this location & I will mention this to everyone I can, never ever come to this McDonald's! World of mouth is the fastest way things travel, good or bad. P.S. This location doesn't deserve any stars but you have to give at least one in order to post anything? read more

Absolutely the worse McDonalds in town!!!! And we've been given it at least 5-6 tries. The drive through takes FOREVER before someone is ready to take your order (even if there's NO ONE ELSE ordering), then it takes again FOREVER waiting at the window for your food ..... The service and attitude is awful. My son and I ordered caramel sundaes (we've had many sundaes over the years and know what to expect). They only filled them up half way. Now, I'm usually NOT one to complain, but I did and asked her friendly if she could pls fill up all the way. She started arguing with me, saying "What do you mean it's not filled up all the way?? It is filled up all the way!!!" Then she goes ahead and picks both cups up and throws them in the garbage right by the window while complaining and huffing and puffing to go and make new ones (at this point, if I wouldn't have paid for it already, I would've driven off. Plus, I got really worried she may spit into my ice cream, that's how mad she was). She gave the cups to us, gave us the stink eye and didn't say a word. I told her she had a terrible attitude and that I couldn't believe the way this just went down. She rolls her eyes, takes a deep breath and says "Have a great day" We will NEVER come back to this location. And it's a damn shame because it's a modern and pretty store at a great location, but damn! Get my ice cream and french fries right!!!! read more

Horrible location. I waited 25 minutes for breakfast when there was only one other person waiting. When I finally got my food, the lady was rude and unapologetic. If you are in a time crunch, or just want to be treated politely, do not go to this location. read more

This is the 2nd or 3rd time I've had a bad experience at this McDonald's. Very slow drive-thru. Girls chatting and not working. Had to explain my order about three times, they still got the order wrong. Won't go back, unless I'm like super hungry. read more

I've had a different kind of bad experience every time I come to this McDonalds. It's the newest store in Gainesville. It's supposed to be 24 hours,twice I've come it's been closed. I've had orders gotten wrong and not corrected. Experienced ridiculously long lines for no obvious reason. for a business that should be fairly smooth and automated by now it's pretty ridiculous. I'll stick to the old store on East University. I've never had a problem there read more

Through all of my travels and all of my many edible voyages, this McDonalds is hands down the worst dining experience I've ever been a part of. No one at the registers, managers and staff yelling across the building at each other, and workers arguing with the customers are only a few things you may encounter while here. Restaurant is dirty and the food is not well prepared. There is a Taco Bell right down the street. read more

This is absolutely the worst McDonalds in the area. Mainly because of the customer service. Most of the over night employees have absolutely no customer service skills. They don't smile . They act like you are bothering them by stopping and ordering food. They need to hire some different people to work 3rd shift. Some that actually have a personality. The current staff is nothing but black people. That is the reason why the service sucks. read more

They closed the dining area barely after midnight but it's supposed to be open 24/7. The staff were also incredibly rude when we just wanted a very easy mcdouble. Has taken me 30+ minutes to get food from the drive thru with only 4 other cars ahead. read more

now i love mcdonald's food but each time i've been to this particular mcdonald's, something always goes wrong. the first time, i ordered a chicken nugget meal and applie pie, got charged $20 and didn't receive a receipt after complaining. in the end, i received a 10 piece tender box.... This time around, i ordered mcdonald's from home only to receive a single cheeseburger instead of a double, cold and half-empty fries, half-empty mcflurry, no straw for my drink, and an array of condiments- none of which i ordered. i don't know how the staff can be so careless. read more

After 3 days of assessment, I've determined that this McDonald's is very poorly managed and run. Also, despite the newness of this restaurant, the soda machine is already "broken" and I've seen them get several people's orders wrong or their orders were "lost". A lady at the drive thru was pissed and letting them know. I also had a bad experience at the drive thru. I ordered a milkshake and when I pulled up to the window, they had no record of my order. The two women working at the window got into an argument with each other about it in front of me. This morning I ordered inside at the counter and stood there for 10 minutes waiting on my small regular coffee. I also witnessed the woman working at the counter aggressively (rudely and loudly) asking a man if he speaks English; as if he were deaf (he wasn't). Upon sitting at an inside table for 15 minutes, I also witnessed two other customers questioned repeatedly about what their order was before finally receiving it. As a side note, I was also creepily stared at by several male clientele. This McDonald's seems to be fly paper for male creepers. This is just a small sample size so it does not bode well for this location. Get it together Ronald. read more