Cold food again. They don't care what give out. McDonald's do thing about food. Away cold read more

McDonald's - Fast Food Near Me - Fillmore, California

I went to a McDonald's earlier in the day and on my 3 hour drive home decided to get a snack. I saw that they now have donuts so I wanted to try them. You can order in a 6 or 12 pack of them. They are small finger like shaped. I took one out of the bag and took a bit. Too oily, texture was paper like and had no flavor. When I got down to the last one, it had some sugar/cinnamon coating. Do they put it in the bottom of the bag without shaking it to coat all of them? Sorry McDonald's but I will stick to the Jack In The Box churros. read more

So don't eat McDonald's much, but when I do, I CRUSH IT! So this spot was a back up to a little mexican place that feel through because they were slow...see previous review. Went here and it was actually very nice and had excellent service, yes you heard correctly, service. Not sure if its new for McDs or just this location (refer to line one) but I was impressed. So if you're passing through, want to get your McDs on, I'd check this spot out! Well done guys and gals who work there if you or your management read this! read more

McDonald's - Fast Food Near Me - Fillmore, California

I'm back. I swore I wouldn't return to this McDonalds after my last experience but my daughter wanted It for her and her kids so I put in a mobile order, picked it up and delivered it to them at their home. Once again, order wrong. I took one of the sandwiches back and went inside because the drive thru line was ridiculously long. After what seemed like forever (8 mins) for one burger they gave me a new sandwich (with "cebollas", as I heard several times) and I went out to my car. I checked the burger and it was wrong again. NO CEBOLLAS!! I went back in and in 3 minutes finally got the burger I ordered. Plus a free pie. Which no one wanted. But I did have a pile of cold French fries waiting for me when I got back to my daughter's house. I think we should definitely raise the minimum wage to reward such expertise. VIVA LA CEBOLLAS!!!!! read more

I went in to use the restroom and grab a snack but after I walked into the restaurant the whole restaurant smelled like sewer gas. I went in to use the restroom and wash my hands and was overwhelmed by the smell that I turnaround and left. I didn't grab anything to eat after that. read more

McDonald's - Fast Food Near Me - Fillmore, California

Always a long line, which is a good sign for any business, yet alone a fast food place. But how can you not have coffee??

Long wait for a quarter pounder and to top it off after eating a meal we see a roach come down the wall! Not loving it!

Service was horrible. Waited for 10 minutes for a #7. How hard is that. Cheeseburgers and fries. Parking was terrible.

Absolutely the worst attitude and customer service here. If there was an award for the biggest jerks, they would win every year. My sister in law ordered a cheeseburger, but they said they no longer have cheeseburgers, but she can order a hamburger and add cheese... Really, isn't that a cheeseburger? Plus, girls there always have hickeys on their necks and angry eyebrow tattoos. I can see the owner doesn't care cause he/she hasn't responded to yelp reviews or has talked to the staff. You guys deserve -5 stars. FYI.. If someone says hi, it wouldn't hurt to respo read more

Came here just to grab some coffee before a long road trip. We ordered 3 coffee drinks. 20 minutes later, we were still waiting for the drinks and watched other customers who came after us get their food. When I finally gathered enough courage to inquire about the wait, it was apparent to us that our ticket had gotten lost. They hadn't made our drinks at all and had essentially lost our order. The entire place was a mess--the workers were running around and were way too busy. The customers were growing impatient with their respective long waits. It wouldn't have helped to speak with a manager. They were busy working, too. But catering to the drive through, clearly. 30 minutes went by and we got 2 of our 3 drinks and were given our money back, upon our request. Though they were gracious to refund us, they were $2 short. So we ended up getting our last coffee drink and the last $2 for our full reimbursement. Never thought a chain line McDonald's could have such bad practices. Also never thought that ordering inside would be that much slower than the drive thru read more

Went through the drivethru last night to get those new "Boo Buckets" happy meals. When I ordered those happy meals I specifically asked for the boo buckets and the gentleman taking the order didn't mention any about not having them or being out of stock. The electronic ordering menu board had pictures of them and everything. I get around to the 1st window and spoke with the same guy who took my order, and paid. We had a small conversation about them and he even got my young kid super excited. His birthday just happens to be Halloween as well. After paying for the meal I go to the next window where I found a completely illiterate young lady. She handed me two regular happy meal boxes. I didn't take the happy meals and asked her for the "Boo Buckets", Unfortunately, she either doesn't speak English or didn't know how to handle the question. She started speaking to me in Spanish, which I don't speak. I happen to be Irish. After a couple minutes of back and forth English/Spanish not getting anywhere, I asked for a manager. She comes over rather quickly greeting me in Spanish as well. I told her I don't speak Spanish and explained the situation to her. I couldn't understand anything she was saying. When I asked her if there was another person I could talk to that speaks English, she then started speaking English all of sudden, telling me that I didn't read the sign. I asked what sign? The electronic one that has all of the menu items on it including the buckets? She then started yelling at me in Spanish and closed the window. DON'T GO TO THIS MCD's!!!! It is TRASH. The people are rude. This was completely unavoidable if the simply said "I'm sorry we are all out of boo buckets today" when I ordered. read more

This McDonalds is not bad, but it's not great either. The food is good and just like any other McDonalds. The problem is the wait and the machines. It takes forever to get what you ordered, even if it is just one thing. The line inside and outside is long most of the time and it is very busy. The machines always seem to be broken or unavailable too. Sometimes it's a little annoying because you need good fast, that's why it's called fast food. But I hope with the new renovation, my opinion will change and things will get better. read more

I asked for HONEY MUSTARD. Unexpectedly got a packet of honey and a packet of mustard. Need I say more? read more

McDonald's - This is what you call incompetence - Fast Food Near Me - Fillmore, California

7:00am 8-28-22 My deluxe breakfast was cold and they gave me no receipt so I can't do a McDonald's survey

Terrible service 10 Minutes in line 20 minutes afterward till we got our food. It seems the drive thru was more important than those waiting for their food. This has not been the first time this has happened Will not stop there ever read more

Bad visit. Very dirty restaurant. cold fries. Long wait. Dont think ill be back. Will try competitors read more

This is without a doubt the slowest McDonald's in the state I am currently sitting here and the same car has been sitting at the drive-thru for five minutes I've been here for a total of 10 minutes and I'm still two cars away from the the driver window I will never come back to this place again read more

McDonald's - Fast Food Near Me - Fillmore, California

Clean and tidy restaurant, well maintained inside and out. Stopped in to use their restroom and grab a quick bite. Staff was friendly and food was fast. Tasted as expected. Convenient location, easy in and out since they're right on a corner with a street light so even with rush hour traffic you can get back on the road wherever you need to go. read more

I stop at this McDonald's when I'm on my way to Ventura to use the restroom and grab some food. I have never had a bad experience. I went here Sat morning on a bike ride and ordered a coffee with two egg and sausage McMuffins. The food was perfect, coffee was fresh and hot. Employees working there tho didn't seem welcoming at all, matter of fact I didn't even get a simple hello. On top of that there were no coffee stirs available. read more

After seeing a line of cars wrapped around the building for the drive through, I parked and went inside. There were several people in line with one cashier and I went to order at the kiosk since they were available. It was the simple 2 for $5.00 special, nothing else. Myself along with several customers stood around for about 20 minutes before mine and a rush of orders were brought and our numbers called. Since the recent remodeling, it seems as if they completely forgot about the fast service that they were known for. What other McDonald's has a 1 star rating? They are definitely doing something wrong. read more

They really improved this place! Staff is super friendly, they always ask if any sauce is needed with nuggets! Drive thru is always clean, I never see trash anywhere in the parking lot, and there is shade to park and eat! read more

Just passed thru. The service was good and fast and the food was fresh.. no issues they we're back but the employees got us in and out quick

This McDonald's sucks and they don't care because its the only one in the area. They are ALWAYS out of something and some of the staff is rude. I guess whoever owns this place doesn't give a shit. read more

I went to the bathroom at this McDonald's and there were three kitchen staff in the bathroom. Two of them didn't wash their hands. I watched them walk out of the bathroom and into the kitchen, where they began serving food. Disgusting. read more

Walked in to use the boys room but there were women cleaning the restroom. Seemed someone made a big mess in there because it took more then 10 minutes to realize I should just walk away and go somewhere else. And got a sweet tea while I was inside waiting. Staff is ok but a bit slow cleaning restrooms. read more

This place blows. Today I purchased a classic chicken burger and when I got home I opened the wrapper to find a regular hamburger... Seriously how hard is it to get that wrong especially putting the wrong order in a different wrapper. To be honest this hasn't been the first time and yes I know I shouldn't return but I thought I would just brush it off as a common mistake but this has gone too far . the manager seriously has to put her foot down and stop hiring these people that dont know how to do their job. Also the head manager needs to calm the fuck down and stop dogging me out like she's gonna fight me when I go return my messed up order. This place is really out of line, the main manager needs a reality check on how to treat customers especially since she represents the buissines that her husband runs. This place deserves no rating read more

Who runs out of CARBONATION for their soda?!?! On multiple occasions?!?! And then the employees don't tell you about it until you are at the tail end of your order for your family of 4?!?! This location is total crap. read more

For what it's worth, I never thought there would be differences in a food chain like this - but alas, today's derive through run was eye opening and we are now officially McDonald's snobs... food should always be the way we received it today - hot, fresh, crispy, delicious... order was right and we didn't get any snooty reactions when we asked for more napkins and sauces... hope corporate sees this because the McDonald's in port Hueneme and Oxnard lake in comparison read more

Have stopped here many times on the way out of town and regret it every time. The bad: The line is almost always ridiculously long. They ALWAYS forget something in our order and NEVER just simply say "Oh sorry about that". Instead, they make every excuse in the book and even blame the customer. Customer service is HORRIBLE here. The good: It's a convenient location when heading out of town and .... no.. that's about the only good thing. Long version: (just one example) This last time we went through the drive-thru and asked for 3 meals; one with a large vanilla iced coffee. We pay and are about to get our food when I realize they have a medium vanilla iced coffee. I let them know that I asked for a Large (which is clearly shown on the receipt), two of the workers look back and forth at each other already with a visible attitude. They come back with our food and still with a medium iced coffee. I try to tell them again that I ordered a large, they walked back made another drink and handed me yet again a MEDIUM! Finally we pulled out so we could just walk in since we were holding up the line. I walk in and ask for our LARGE iced coffee where one of the workers tried telling us that we didn't ask for a large (again it is clearly shown on our receipt that we DID ask for a large). She then starts to raise her voice and says that they don't serve large iced coffees. Uummmm ... I admittedly have an iced coffee obsession and stop at different Mcdonalds at least two times a week to get the same thing .. Large Vanilla Iced Coffee, so lets say I have gone to Mcdonalds twice a week for the last couple years to get an iced coffee... and I have been served a large vanilla iced coffee every single time (including at this location) OVER 200 times and now you're suddenly going to tell me you don't serve large vanilla iced coffees and you only serve medium??? Just cop up to the mistake and serve what you charged for. This location has by far the most horrible customer service of any fast food places I've been, and by the time things FINALLY get sorted out and you have the correct order in hand, it's cold! I tell myself I am never coming here every time I come... Maybe this time I will stick to it... maybe. read more

This McDonalds is great if you aren't in a hurry and don't care what you get. My daughter and just ordered lunch here and they managed to mess both up. My daughters wasn't a big deal, they just gave her the wrong sauce for her chicken nuggets, but to a 4 year old that's a big deal. However on my chicken sandwich they forgot the bottom bun and sauce! How do you forget half a sandwich?! I would think they would notice when placing it in the box, but I guess not. read more

McDonald's - Missing the bottom bun and sauce. How? - Fast Food Near Me - Fillmore, California

Went through the drive thru in the hopes of getting some quick breakfast. I place my order nothing too crazy just breakfast for 3 and once I pay and move forward to the next window I'm told to pull forward to one of the parking spot spots saying my order will be right out, no big deal, I've had this done at other McDonald's before. Over 20 minutes pass by me sitting in the car and still no food. One of the kids working there comes out to finally give me my food and I ask for a syrup for my breakfast and he returns with only 1 pack. Annoyed I left home without checking my order first. When I get home and unpack the food there was an item missing from my order. All this happened with what looked like an empty McDonald's based on the cars in the parking lot and the cars going through the drive thru. This place always seems to get something wrong. read more

They need to work on there customer service the sweet tea was not sweet , the guy didnt give me my receipt , no ketchup, didnt even say hi . Horrible drive thru service only couple of guys read more

HANDS DOWN ONE OF THE WORST DRIVE THRU EXPERIENCES EVER . I am very empathetic to people who work in retail or fast food because I used to and I know exactly what it's like. But this was just plain unexceptable. When the woman at the first window repeated my order back to me it was I'm guessing someone else's and I said "I'm sorry that's not mine " she responded " um that's not what it says on here." I repeated my order back to her and she didn't say anything just rolled her eyes and said "12.50 then " Went to the next window the girl at the second window opened it . Handed me my drinks one at a time - as I was putting the drinks in the cupholders she did the whole " annoyed cleared throat AHEM type of thing. And I said oh I'm sorry. She basically tossed me my food and shut the window . WTF is with this McDonald's. read more

The cashier told my granddaughter that she looked like Ariana Grande. My granddaughter then showed me a picture of the young girl. I was so relieved to see that the young girl is beautiful because my granddaughter is the ugliest thing you'll ever see. I still love her though. read more

Been coming to this McDonald's for years I can say it's the worst McDonald's in the County 1/2 hour drive thou and inside is no faster employee over talking to each other across the restaurant it's feels like I'm at the zoo read more

We spent 10 min in drive threw and 25 min in " drive threw curb side" so it took us 35 mins to get food from a " fast food place " and to top it of they had no one eating inside because after I received my food I had to gone in to order one more item and only had me and one person in line, when I ordered my 1 item and they called out a number I asked if it was mine because the kid at the register never gave me my receipt and she just looked at me with an ugly face and walked away so I had to look inside and make sure it was mine. Horrible customer service and really slow. read more

Just had the best ice cream cone here. Great service, asked for a big scoop and was not disappointed!!

Always get orders wrong, forget straws, and are ALWAYS out of Signature Sauce. Plus, they don't check their sauce stock until you pay already, and don't communicate to their order-taker that they're out of sauce. Every. Time. read more

I frequent this establishment at least 2x's per month. I ordered food no problem, I paid no problem, I received drinks no problem, I was told to park at the number 2 spot while they get my order ready -no problem, I receive my order pretty quick -no problem . I looked thru the bag to verify everything is in the bag , I let the person know I was missing 2 fries. She said ok let me go and get them . An employee comes out with no bag of fries but says can I check your bag , common for 2 fries really , I gave the employee the bag to check , I just said this is a little insulting that you didn't believe I was missing fries . I politely ask for the manger , she replied there isn't one here , again I ask politely when will the manger be in , in a nonchalant voice she says I don't know maybe an hour or so , at this point I am pretty upset . I bite my tongue and wait for fries , meanwhile 4 cars pass thru the drive thru with there orders . I think to myself really for 2 fries . At this point I just want to express the poor customer service , this particular employee needs to be retrained , customer service skills are completely absent . 11/21/2021 at 5:14pm . Please tell your employees not to take that poor attitude with customers read more

They don't care about the customers inside at all, if you ever go to this mc.ds go to the tribe threw. It's the third time I have been at this location and they have taken over 4 times what the drive threw(that way out of the parking lot) was served. When I said something about it, she just looked at me and say owelll what are you going to do about it, that's how we do it here). Really sad away that this is how the local fast food is. read more