Benjamin is the best and was extremely helpful with our order. We look forward seeing you again.

Wow! What happened to this location? Ever since they remodeled, the customer service has gotten really bad. I had a few slow service days after they reopened the drive thru and thought nothing of it. Last week I went through here and I was the only person in the drive-through yet my order took forever to come. I thought because I ordered the egg white sandwich I would just dismiss it, but clearly something has dramatically changed, especially in the mornings. Today, I literally spent nearly 20 minutes in line and not once, not twice, but three times someone in front of me literally got out of their car to check on why the drive-through window was not moving. At least one mobile order person jumped the line of seven people due to the new "merging lane" and I took off after 15 minutes waiting in line. I couldn't believe there had been that big of a shift in quality. The line was so slow I was able to order an iced coffee drink at Starbucks next-door while in the drive thru, pick it up and get back into my car quicker at Starbucks then the line was moving. By the time I got into my car and drove off, cars started to move and I would've been the next car up. Sorry, this location has lost my business. Just ridiculous that I could do a mobile order for next door and even after grabbing that I would still be waiting. Something is off now here and that's deeply disappointing read more

Super mad! Came thru the convenient order ahead drive thru for an order of the large waffle fries and a small order too... got home only to find that the large order was awesome but the small? They didn't even fill the container and it was nothing but scraps! See my photo. read more

Chick-fil-A - Small waffle fries (scraps) !! Thanks! - Fast Food Near Me - Ventura, California

Chick-fil-A is doing a great job for the community both for believers and nonbelievers. They are closed on Sunday for employees to rest and Christain to go to church. Both my husband and I are Christians too. So it is very important for us to be able to go to church on Sunday. This place has earned my respect not only for this but also because it offers delicious chicken. The chicken tenders are a must-have item and they are my absolute favorite. I recommend pairing the signature sauces to add more flavor. I like the Polynesian dipping sauce the best. Overall, our dining experience was excellent. My tenders were juicy and a little bit crispy on the outside with a great texture and temperature. The food service professionals were exceptional. Highly recommend this location. read more

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I'll tell you what I want, what I really, really want So tell me what you want, what you really, really want... What I really, really wanted was a Spicy Deluxe Chicken sandwich combo and icedream cone to keep me going on a long commute. Ordered via the Chick Fil A app, which saves your previous orders or favorites. This also saves you time (which is key on a long solo trip). 5/5 Service The app notifies the restaurant when you arrive so your food isn't just made and left to get cold. Food was ready when I walked in and the Icedream cone was served after I asked for the order. 4.5/5 Food Spicy Deluxe Chicken Sandwich was tasty especially adding Chick-fil-A and Buffalo sauces. Tomatoes and lettuce was fresh. Buns were nice and soft. Ate the Icedream cone first (don't judge me). Icedream cone was a little less dreaming that I dreamt about. It had some pieces ice crystals. Unlike the other comes in e had this was a bit off but not by much. 3.5/5 Bathroom Bathrooms needed a cleaning there was kind of a mess with paper all over the floor. Thank you Chick-fil-A for installing diaper changing tables in the men's bathroom. No more changing my kids on my lap while squatting. They do have an indoor playground for the kids and flowers on every table. So if you tell them what you want, what you really, really want they will serve you with pleasure. God bless. read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Ventura, California

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The Chick-fil-A standard is definitely held up at this location. The staff is friendly, kind and quick with my order. The spicy chicken sandwich tasted delicious and the fries were crispy as always. The restaurant was also clean and well maintained. Shout out to the staff for a great job! read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Ventura, California

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I'm so sad this place has changed recently for the worse . I come 3 times a week during non rush hours. Customer service has gotten real bad and food wait even with only 2 cars in drive thur with a mobile app already done has been taking 20 mins . Today I went my order was wrong read more

I dont know why I came back. I made a mobile order, and they said it will be ready in 10 mins. After half hour of waiting I went inside and they said they are having some trouble. What does that mean? They got my order and confirmed it, why would they tell me it would be ready on 10 mins?! And the Cherry on top was when I finally got my food and hour and a half later, it was cold. Like it was sitting for an hour and they forgot all about it. This was 2pm during a week day. Not a busy time. I dont know what happen to this location but it was not like this back in 2020. This location has plenty of employees, but it just does not run well. Just disorganized. Not coming back. Son's of bitches also forgot my fries read more

Another chain that I really try not to go out of my way to frequent too much but dang, this spot does always hit. Another staple stop by my work that always comes in clutch last minute. On the rare occasion that I'm craving breakfast and on my way to work I know I can always stop at this Chick fil a location and they'll get me going with hot fresh food in no time. This chick fil a is located in the Winco shopping center in Ventura right off of the freeway. A two minute drive from my work, I sometimes just have to stop here. The key is I always go early in the morning - there is NEVER a line before 8am which makes it such an easy and perfect spot to get a quick to go breakfast. Like most chick fil A's the service is truly great here. The staff are always so so nice. It's hard not to support this spot when they've truly mastered exceptional customer service, and again, this is just a fast food joint. Everyone that works here is always super nice and my order has always been correctly packaged and made 100% of the time. That makes it good odds to stop here when I really want breakfast. My go to order is their chicken breakfast burrito and hash brown bites. I love their Arnold palmers since their sweet tea gives it good flavor. Not the healthiest of breakfast choices but when in a pinch it's always tasty. Just don't do it too much lol. While I don't review chains too often (or try not to), I've been coming to this location for years and they do such a good job here that it only felt right to give them a shoutout and a rave review. Keep up the good work! read more

Chick-fil-A - Breakfast hash browns - Fast Food Near Me - Ventura, California

Richard was very friendly and helpful and I will definitely be back. It was nice to have received the complimentary coupons for their grand reopening. read more

Really disappointed!! I was so exited to eat my spicy chicken sandwich only to get home and find it missing! This is the second time they mess up my order. Last time they forgot to add the nuggets to my salad like how do they forget to add the nuggets!! read more

There was something wrong with my chicken strips it was like stringy it didn't look normal I'm not going back the strips use to be good do not go its very highly processed now read more

Every time I come to this location, I get bad service or they mess my order up. The new one by the collection or the one at Rose Avenue I always get perfect service. Perfect food, but I'll never come to this one on Eastman again. I waited in line in the new drive-through for about 15 minutes, by the time I get up to place my order they tell me they no longer serve breakfast so I ordered a chicken sandwich. Got up near the Drive Thru window. Waited there about 15 minutes I asked if it's gonna be much longer? they were barely making my order so then I asked for a refund and a receipt. They said the printer was down and it would be a few minutes (15 minutes to finally get a refund) no apologies or anything. read more

Decided to do a drive by on a road trip. Ended up inside so we could use the restroom. As expected, the service was very friendly. The food tasted nice. For a fast food joint this place isn't bad. read more

I don't usually eat fast food, but I stopped here today. It was my first time at this location, and the service was good. There is also a playground where children can play, which is perfect for families. The grocery store Winco, Dollar Tree, and several other restaurants and shops are located in the same shopping plaza, so it's a good place to stop making it while shopping. I had a spicy chicken sandwich. It was good. read more

Food is delicious, but beware of the drive through because they always forget something in your order.

Finally tried out that 2 lane drive thru they've been building yesterday. I get the line situation is out their control, but the wait time was around 5 minutes at least. The mobile order lane went well without issues. I was in and out of the drive thru in less than 10 minutes, which is better than the previous layout they had. read more

Good afternoon, I visited the Chick-fil-A in Ventura during the busy lunch hour. The line was out the door, but only one cashier was open even though there were several staff members handling orders. When I finally received my food, half of my order and the sauces were missing and it took almost ten minutes received the order . read more

My family and I are regulars at this Chick-fil-A! We love what they stand for and the way they treat their employees! All the employees there are always so nice and helpful! Most of the time we go through their drive-through but my kids love their play area so we decided to go eat inside today. We love their chicken strips and fries. Everything taste fresh and a lot better than most fast food places. They also have the best sweet tea. Their ice cream cones are the perfect dessert after a good meal. Everything inside is clean and they have flowers in each table which is so cute!! read more

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Josh was incredible. He let me try the drink and was so nice and helpful. Even gave me an extra drink for free. Love that kid ‍

The foods delicious, but whenever I order from here and get it delivered the bag is ripped. Not once but every single time. It's extremely ripped, therefore I don't feel comfortable eating here. They overstuff the bags. They try to put everything in one bag. I get scared people will eat out of it plus it's unsanitary to put open bags on your porch. I wish they'd get better quality bags and not overstuff the bags. I won't order from here because of this reason. Waffle fries and honey mustard sauce is too delicious and wish they would pack better. There's no reason fries should be falling out of a ripped bag read more

Great customer service, fresh food. Wonderful atmosphere, look forward to coming here when I am starving. read more

Fastest chick-fil-A drive through I've ever been through. Staff is awesome. They even asked to pet my dog (in the drive thru)! It was an awesome experience. Food was top notch as always from chick-fil-A. I've ordered delivery from this location in the past, and the food has always been excellent. Todays drive thru visit did not disappoint! read more

Chick-fil-A - Chick-fil-A Grilled Chicken Club Sandwich - Fast Food Near Me - Ventura, California

Breakfast burrito is very good. Service is always great. Drive thru is always friendly and fast read more

Chick-fil-A - Chicken salad, iced tea, lemonade with extra ice. Waiting for my salad. - Fast Food Near Me - Ventura, California

Chick-fil-A is always good. This particular location is a great spot to grab a quick meal when heading south on the 101. The drive through is efficient and always has polite people on the speaker. I appreciate the hard work of fast food service people and Chick-fil-A does it better than anyone. The restaurant is located in a large parking lot that is safe and close to the freeway entrance. I recommend Chick-fil-A at this location without a doubt. I will continue using this location. Cheers! read more

I LOVE CHICK-FIL-A!! I simply love their chick-fil-a sandwich. I order it without the pickles and with honey mustard. It is always great. Their drive thru organization is on point. You have to drive past Burlington's a few parking rows down and get in line. It looks daunting. It's not. It is efficient. You are approached before you get to the window to have your order taken. At other fast food places, I do not ask for modifications on my order as it is too time consuming. This is not the case at Chick-fil-a. Order what you want, get in line, and use your app to get future discounts. I can only recommend the 3 items I buy here. First, the original chick-fil-a sandwich. It is always cooked to perfection. It is juicy and tender not overcooked liked the copycat fast food places. The waffle fries are really good. I often buy my soda pop here -- Diet Coke. There is a joke on social media that I wish were true. Since Chick-fil-a is closed on Sundays, it would be great if there was a food truck that had the same exact food for sale on Sundays. It would be called, "Side Chick". lol. P.S. The employees are so friendly & polite. Thank you. read more

they didnt give me my "be our guest " card, they gave it to my whole group i was with except me. they also didnt let me go into the playground, why cant i be a kid. read more

Always something wrong at this Chick fil a. Got home after spending $40 on two meals and this is what we get after ordering spicy deluxe sandwiches. Very disappointed but definitely not surprised. read more

Chick-fil-A - Fast Food Near Me - Ventura, California

This is by far the worst chick fila I've ever been too and maybe the worst fast food place. The service is extremely slow on every occasion and the food, they always get it wrong. The employees are horrible at the job they have. Would definitely recommended driving to a further Chick-fil-A than this one. read more

I was craving chicken sandwiches today and where better to go than here. I am so glad I decided to come here because the grilled chicken club sandwich was delicious. I also decided to grab some waffle fries with their chick fil a sauce that never disappoints! I really enjoy the extra layer they add to their drinks because the vanilla milkshake tastes just like ice cream!! I placed my order through the mobile app and dined inside. The employees were quick to prepare my order and despite it being rush hour we were able to find a table. The employees are always so friendly as well! read more

Unfortunately if your in a morning rush good luck it's taken 20-30 minutes to get thru the drive thru here.....don't risk it just go to McDonald's or Starbucks in the area. I've been stuck in the drive thru 2-3 times being late for work because wait. After asking the drive thru member he pretty much told me to come earlier lol...he said it takes them a lot of time to split the maple biscuits...have to be honest this is the worse "chik fi la" I've ever been to tbh read more

Horrible service. I was in there about 15 minutes ago and I waited at the front counter to order for approximately 10 minutes and nobody came to take my order. Then I glanced to my right and the manager was taking another customer's order. That customer had just walked in the door then the Manager looked at me and asked me if I wanted to order and I said yes. The manager proceeded to tell me that she had asked me if I wanted to order, but I didn't respond (While she was standing at the opposite end of the counter) She could have walked over to me and asked if she could help me at a different register. I had been waiting to order for a very long time and wanted to eat. She literally ignored me and then blamed me. I come in every week and I've never been treated so poorly. read more

Chic Fil A continues its disrespect of Armed Forces Personnel. Discovery 1- at Ventura store Promo dessert items offered to Veterans for over 3 years by customer service employees fully STOPPED when mangers discovered their Patriotism. Discovery 2- at Oxnard store on Rose Avenue a promo discount is offered only to Active Duty personnel IN UNIFORM. As a Vietnam Combat Veteran to be told my service has no merit is as disrespectful as the treatment I received when I returned to the USA as an honorably discharged US Marine IN 1973. Chic Fil A management should weigh the real numbers of Patriots they are insulting instead of applying the possible discount percentage to the masses. Armed Forces and Veterans numbers combined equals less than .003%. Of the USA Population. The last review I offered via Yelp resulted in the most CONDESCENDING of stock non caring of replies. I fully expect the same with this review. I'll post whatever they reply. read more

Stopped here from out of town and service was fast and staff seem on top of it. Very service oriented and seemed liked they all work well as a team. I seen all team members running around and helping someway. read more

Definitely not the same vibe as a few years back. Now when I have gone it's almost like the employees hate it there, as they are sweeping they do not smile and look sad and miserable and made me uncomfortable of eating there. Not sure what happened to this place but it's not the same welcoming vibe at all, they don't even acknowledge your presence as I seen it with many different employees and managers that day and none acknowledged customers, horrible!!!! read more

Placed a delivery order tonight. Quick delivery and they had extras of fries! So sweet. Thank you! Happy holidays. Love the cool chicken wrap. Fresh and yummy. read more

The best service I've received here today! Took my daughter in for breakfast, our cashier her name was Valerie!! Sweetest kindest most patient woman, she took her time to have a conversation with my little one and went out of the way to make her day! We appreciate the kindness! read more

Chick-fil-A - Fast Food Near Me - Ventura, California

Really disappointed in the quality of chicken - pieces are stringy and dry. No flavor - overall food quality poor.

I've been to this location a lot. Today they disappointed me as they have really chosen to be tight with their condiments where they hide them behind the counter so you have to ask for more. The owner has made this decision to save money I'm sure and has gone as far as placing a basket at the front for unused condiments to recycle them. The food is still good that is why I'm giving them a 4 and the service still is friendly. Decor on walls is funny. read more

This location is OK. There have been two times that they gave my order wrong. They also do not repeat my order. I've had to drive back so that they can correct the order. Unfortunately this is the closest location to me. read more

Chick-fil-A - Fast Food Near Me - Ventura, California