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El Pollo Loco

2.9 (127 reviews)
Open • 10:00 am - 9:30 pm

Order El Pollo Loco Takeout or Delivery

El Pollo Loco Photos

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EL POLLO LOCO ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Dogs allowed

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Recommended Reviews - El Pollo Loco

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Reviews With Photos

How disgusting! Look at all the feathers left and cooked onto the wing and served to me

This is disgusting. Serving chicken wings with feathers still on it and cooked! Unfortunately, I got it to go. I did not discover it until I arrived home and opened the container. Gross!!

the menus of the restaurant
Berta B.

I come to this location regularly. I've never had any issues. The food is always fresh and delicious. Service is also great. My kids like eating here often because not only do they like the food, but the employees here are always so nice to them. The seating could be redone, because they are starting to look older. But it's clean and ok for a quick lunch or dinner. We usually do their families deals, but their bowls and tostada salads are also good. I recommend you download their app and earn rewards, it's really good.

Harold S.

The food at each of the El Pollo Loco locations is pretty much the same, but the experience you might have at each location can be quite different. This location is not the greatest, but it's not the worst either. They do have some outdoor tables for dining, which is nice, but there is no drive thru. The inside is rather simple. It's not large inside but also not too small either. The restaurant is out at the edge of an outdoor mall along with lots of other stores, so there is plenty of parking.

Chicken bowl
Armando P.

Wow!!! Don't usually like to post super negative things about restaurants, however.... Take a look at these pictures!!

Chicken taco Double Chicken Tostada Salad!
J D.

Love this place! I have a fairly simple order which is loving the Chicken taco salad Tostada! It's so delicious with fresh avocado, yummy chicken and all the other good stuff. Been ordering this consistently while trying to stay healthy and it compliments my diet great! You guys are always prompt, salad looks presentable always, and curbside has made life great during these times! Just got my usual tonight and it's the biggest and fullest it's ever been! Thank you El pollo loco! Keep up the hard work!

Shredded Beef Avocado Overstuffed Quesadilla

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4 months ago

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Olivia R.

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1 month ago

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23 days ago

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Olivia R.

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6 months ago

I love the double chicken bowls and cilantro dressing!!! They have always been polite and the prices are reasonable. Always go back!!

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Olivia R.

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9 months ago

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Olivia R.

Hi Brenda, glad you had a great experience!

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1 year ago

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2 years ago

Good food and an excellent service ! Cashier was very helpful at the kiosk . Ambience was excellent and welcoming .

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El Pollo Loco Reviews in Other Languages

Ask the Community - El Pollo Loco

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Angry Chickz

Angry Chickz

2.6(56 reviews)
1.3 mi

Not bad, place was nearly empty at lunchtime on a Wednesday. The person who took my order was…read morekind and helpful after I explained it was my first time in. She asked how hot I liked my chicken and having never been I asked if she'd ever been to Dave's hot chicken so I could judge spice levels. She said she had not but recommended one hot and one medium (I ordered the two slider meal). Good was served promptly and nice and hot having just been made, I couldn't tell which was the hot and which was the medium as I couldn't tell by looks. The first bite was okay, spice level was more on the mild side for me, slaw on the first sandwich tasted like they bought it at the grocery store and the bun was just so-so. Good overall. The second sandwich tasted exactly the same and I could tell no difference in the spice level. Now for the chicken, it was crispy which I like but the quality of meat just wasn't as good as others I've had, certainly not chicken breast but maybe more chicken nugget type meat. The fries however were outstanding, lots of spice, fresh, crispy and hot out of the fryer. I happened to be down in Ventura for a meeting and thought I'd try this place, in the future I think I will stick with Dave's for the meat quality and overall better sandwich quality. I wish they had a 3.5 star because I would've clicked on that.

Ventura "ANGRY CHIKZ"…read more 7 minutes wait to give order. I was first in line at counter. I finally asked server with her back to me all that time while she was talking with kitchen re orders, is there someone available to take orders? She SPUN AROUND AND SAID "They are figuring out who gets what order"! I'm outta here.

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Angry Chickz
Angry Chickz
Angry Chickz - Pretty much says it all

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Pretty much says it all

Gordos Hot Chicken - Our order.

Gordos Hot Chicken

3.1(27 reviews)
2.3 mi
Locally owned & operated
Family-owned & operated

This is the best place ever! the food was incredibly delicious and the service was just as great if…read morenot better! I came a little short on a 3 finger combo and the guy taking my order payed for me. I was extremely grateful for that guy and will 100% consider coming back here, 100% recommend for food and service!

We started our visit to The Collection with lunch. There are several restaurants nicely spaced…read moreapart, but I suggested we check out The Annex for more options. The husband's mind was made up as soon as we walked in to see the large chicken statue in front of the glowing red storefront of Gordo's Hot Chicken. We looked at all the other food offerings, only to end up back at Gordo's. Ordering was very easy on one of the two kiosks. The team members are also quick to help or answer questions at the register. Our food came out fast! The Sandwich Combo (Regular/Hot) with fries and Mac & Cheese, no slaw for the husband. Gordo Fries Combo (Spicy) for me. We found it all fresh and delicious. The option for two sides (included) is great. We found the chicken moist and tender -- the heat levels were perfect. The Mac & Cheese was a favorite. It was one of the husband's sides and generously piled on my Gordo Fries. There's plenty of clean tables and seating inside The Annex. Orders are packed to-go so you can also enjoy it outside at the park or community areas.

Photos
Gordos Hot Chicken - Inside Front

Inside Front

Gordos Hot Chicken - A complete picture of my Gordo fries here at the Bar area here at Gordo's hot chicken in the annex at the collection in Oxnard

A complete picture of my Gordo fries here at the Bar area here at Gordo's hot chicken in the annex at the collection in Oxnard

Gordos Hot Chicken

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Chick-fil-A

Chick-fil-A

2.2(52 reviews)
1.9 mi

Had a wonderful experience here ordering a small fry after coming from the Collection…read more There was a drive-thru lane for mobile ordering and a regular lane to order your food. There was only one car ahead of me in the regular lane and none in the mobile ordering lane. I only wanted salty food for the evening and small fries was the only thing I ordered in the drive thru. The lady by the menu took my order and sent me on way. At the first and only window, the cashier handed me a bag of fries. I held my credit card out in my hand, prepared to pay. "Oh, she used a promo code," the cashier said. "Your fries are free." Now, there are F-words I definitely dislike, but my ears perked up at my favorite F word. "Free?" I responded, as I hadn't heard the word in decades. I wanted to google the word to make sure I knew the definition. "Yes, it's free," she urged, trying to get me to drive away, as there was a car behind me. Once again, I waved my credit card around. "Are you sure?" "Yes," she laughed. "It's free." "Free," I said to myself after thanking her and driving away. I said the word again, rolling around the word on my tongue, knowing I may not be able to say the word again for another decade. Thank you Chick-Fil-A.

Probably the worst location in the 805. Drive thru is always…read morelong Food especially breakfast was so cold and really tasted like it had been sitting there. I hate this location! Only a few minute drive but I've came to the conclusion that they do not cook the food like at other locations where it's fresh there is a huge difference in locations this was just happens to be closer to me and on my way to work but I'm done getting food from here customer service is mediocre.

Photos
Chick-fil-A - Order and pick up from one location. No entry inside.

Order and pick up from one location. No entry inside.

Chick-fil-A - Bacon egg biscuit. Soggy. Luke warm.

Bacon egg biscuit. Soggy. Luke warm.

Chick-fil-A

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El Pollo Loco - mexican - Updated May 2026

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