I came here to return an item that I bought since today was the last day for me to return and this…read morewas a location nearby where I was coming from. I was greeted by the door with a hello. There was a long line at the cashier, but I didn't wait too long; maybe about 10 minutes. Service was fine. Once I returned my item, I was able to take off right away. I didn't have time to browse. Next time.

Great store. Beautifully organized. Very good selection…read more Lots of pots and everything in its place. Found some Grinch stuff. Lots of parking. In an older shopping mall

And for this five-star rating McCaulou's can thank the wonderful Ladan in the men's dept. who…read moresurely went the extra mile scouring your inventory for a nearly unobtainium blend of size and color. Treasure such unstinting employees as Landan, who would do any organization proud. This thoughtful woman surely went the extra mile. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for Ladan serve as proxy for all the other McCaulou's customers this woman has helped but who never bothered to thank her, and you, for having such terrific people.

RIDICULOUSLY OVERPRICED. Convenient store in terms of location because it's in a strip mall, which…read moreis why I've shopped there. But their prices are astronomical and today did it for me. I won't shop there any more. A toy I bought there today for $45 costs between $19 (Target) and $23 (anywhere else). Double? They mark it up double? I've known I pay more for convenience but twice or more is over the top greed. I like supporting small businesses but not when they rip me off to that excess.

A great store with a wide variety of products. Some items are extremely reasonably priced, and some…read moreare brands carried by Nordstrom. I love the range. The staff is always very helpful and nice. Nice jewelry, too. A real bonus is that they GIFT WRAP. Not just a bow on a box, but you choose from nice wrapping paper, and it comes with ribbon and a beautiful, curly bow. It's my go- to place for gift buying. And it's super convenient. I really appreciate this store.

I purchased a shirt at McCaulou's in Lafayette, and a week later attempted to return it at…read moreMcCaulou's in Orinda. The shirt was never worn, tags still attached, receipt in hand. The salesperson would not accept the return or exchange because the shirt "didn't look familiar" to her. Umm, excuse me...? I returned the shirt in the Lafayette store and the salesperson said that what I was told in the Orinda store was completely untrue and inappropriate. All returns are accepted within 30 days with a receipt. Would that have happened to someone of a "lighter hue"? I doubt it... Yes, I'm a Black woman. Needless to say I will never frequent McCaulou's again.

Great to have this shopping option in the village. Shopping online is so impersonal and it's good…read moreto interact with people in the community.

First of all I find it very interesting that the review I lposted yesterday, vanished. The manager…read moreof the store is rude and mean, she has never smiled. I bought 93 yr old f-in law PJ's which I fed-ex to NJ. When opened they realized the security tag had been left on. He is dying and he phoned me to tell me about security tag. He needs more pajamas. Called the store was angry, was told the manager was out until 4:20. No return call so I drove over to store. One would think the manager would be falling all over me with apologies and kindness. Nope, she was more mean than usual. Everything I said she had a come back. Not once did she show an ounce of humanity. Just scolding face and meaningless excuses.

OK, so first of all let me just say I love Gigi and Christina and a few…read moreOf my favorite staff members there, but they recently decided to redesign the entire store and put things out of place and so now we have to find things all over again Other than that, I think they need more cashiers on hand, cause the lines are way too long, especially in the morning hours and rush-hour evening hours If you have cashiers at every station, not just a few things will go a little quicker and lines won't be as long, but it seems like only a few stations are available at a time each day The only other thing I hate about the places that we have to get people to unlock things and for things like toenail, clippers, and shavers or whatever they put it in lock boxes, which is ridiculous

This Walmart on Davis St in San Leandro is a frightening SLUM. I thought I'd walked into downtown…read moreTijuana. Filthy, massive long lines, no room to push a shopping cart down any aisles, for all the indifferent employees wandering around like they were high (who can blame them, working there?), and the shelves poorly stocked. I drove a HALF HOUR to this location for a small kitchen appliance I needed to cook with since my stove is broken, and this was the closest to where I live. I tried ordering it online, the online ordering was seizing up, the item said "in stock," so I thought it would be "in stock" if I walked in and bought it in-store. NOPE. Gone from the shelf. I was not familiar with any part of San Leandro, and no one EVER answers a phone in ANY California Walmarts in Customer Service (you'd die trying, with the phone ringing for the next 50 years). So I had to drive in. The parking lot is like a convention of the most depressing and depressed-looking people on Earth and everything just looked filthy. I think the inside of County Jail is cleaner. So I drove to another Walmart a 9 minute drive away, the one on Hesperian, hoping I wouldn't be met with the same nightmare; I wasn't. The Hesperian one was clean, the lines moved fast, and the shelves were well stocked. In this one on Davis, the impression is just chaos and anarchy in the entire store. The Hesperian one is still a Walmart (and God help anyone for braving any of them), but at least THERE (NOT HERE!) I was able to get what I came in for, and leave, within a short time.

Located in random office park, looks very small when enter but bigger warehouse space in back…read morethat's crammed with stuff. Place is definitely not wheelchair accessible, very narrow aisles. Known to sell Costco returns (saw some shampoo that's been partially used). They carry clothing new with tags(mostly women?), lights, kitchen stuff, household things, faucets, squishmallows, pillows, suitcase, air fryers. Prices overall is lower than retail (sign said 20% off for clothing) but definitely not like 50% off. I didn't find anything I wanted but will keep in mind next time need to do some white elephant shopping. Pretty chilly inside so dress warm if it's cold out. Lots of security cameras everywhere.

This is such a hidden gem in the bay!…read more This place is small and stacked with discounted stuff everywhere! You'll need some patience to rummage through the stuff to find deals. The people working here are all super friendly and helpful. There's all sorts of stuff here and the selection depends. It varies! I'm not 100% sure but lots of their stuff appears to be from Costco?? Maybe Costco returns?? 20% off their clothing items are made it a deal for me and I was able to snag two jackets at discounted price. They have their own small parking lot.

This place is OK. I say that because it is the smallest Nordstrom rack I've ever seen, and…read moretherefore it doesn't have a very large selection of things to buy. Usually in other places when I come across a rack, I can spend hours perusing the store . This is not my first time coming here to buy something. However, I noticed that every time I buy something I leave empty-handed. The most successful thing I have managed thus far is to return some thing without any problems. But I could've done that anyway. The selection isn't fantastic. It isn't comprehensive. And right now I'd rather go to Emeryville and risk actually finding some thing I can buy, rather than come here and look around. Actually, I'd actually go to an actual Nordstrom store because I know they're gonna have what I want. It may not be at the price that I want, but it will be there!

Last night, 12/16/25, I was very disappointed with my experience at this store…read more I was looking for hosiery and asked a staff member who was restocking if they carried thigh-high tights. The associate responded with visible irritation, looked at me as though I was inconveniencing her, and handed me knee-high tights in a dismissive manner while saying, "Is this it?" I clarified that I was looking for thigh-highs, not knee-highs. Rather than engaging further, I chose to walk away. When I reached the checkout area, there were only two employees present. One was assisting a customer with an issue that ended up taking approximately thirty minutes to resolve. The other cashier was juggling a long line, around seven customers, while also helping someone who had returned to the store to have a security tag removed from their purchase. Eventually, the associate handling the unresolved issue asked for help from a manager, Joey. I assumed this was to assist with ringing up customers and reducing the growing line. Instead, the associate explained she was unable to provide a gift receipt despite trying multiple solutions. Joey, the same manager who had been dismissive during my hosiery inquiry, responded rudely to her employee, gave her an unpleasant look, and instructed her to repeat steps she had already attempted. Rather than stepping in to resolve the issue herself, Joey walked away entirely. As a customer, this was shocking to witness. The associate had been trying to resolve the issue for thirty minutes, and as management made no effort to take over, support their employee, or acknowledge the long line of customers who had been waiting patiently. Instead, the associate was left to try the same unsuccessful steps at multiple registers. Management showed no awareness of the situation on the floor, no urgency to assist customers who had been waiting for an extended period, and no respect toward their own staff. Especially during a busy weekday evening and the holiday season, this lack of leadership and efficiency was unacceptable. Nordstrom Rack, effective management should be able to read the room, support employees, and keep the store running smoothly. Experiences like this negatively affect not only customers but also staff morale, and ultimately reflect poorly on the company as a whole.

It has a huge selection. It also has a spacious parking lot…read more The staff was friendly & knowledgeable. The prices are high, but commensurate with the area.

The selections are always good here. The service is also ok. Depending on what you are getting the…read morevalue is also pretty good.

The Oakland City Center is always super clean!!…read more The 12th Street Bart Station is located just down the stairs, and this place is right in the middle of Downtown Oakland. Old Oakland and Oakland Chinatown are just a few blocks away. Lots of small places to eat here, although most are closed during the weekend. You can tell this is a major lunch area during the week for businesses located here and the surrounding area. I think if they promoted this place a little better, it has the potential to be a very popular place, mostly because it is so aesthetically pleasing!!

A nice plaza just outside the 12th Bart station. It's just across the federal building and other…read moregovernment offices. It's very clean and well maintained. Plenty of benches to sit on. Lots of beautiful plants in flower beds and more in big pots. Very cool fountain adorned with a colorful sculpture. Security guard on duty to maintain peace and order. Pretty good selections of shops for your coffee runs or quick bites. Many restaurants to choose from. It gets quite busy though during lunchtime. I saw long lines in subway, Popeyes, Panda Express and Starbucks. Looks like these are the go to places for employees on their lunch breaks. I didn't dine here but I had a cupcake which I enjoyed while sitting in the patio in front of the water fountain. Had a quick chat with the security guard. Overall, nice ambience and atmosphere in here. I don't mind hanging around again when in the area.

I like coming here even tho it's a small location but I always find good deals. Just came here to…read morecheck out a few items and of course I left with more than expected. Every floor associate I came across were just to themselves and seemed in a mood. No acknowledgement or anything. I remember how holidays make the days long and exhausting in retail. But I know customers are a priority too. I was rung up and checked out with Alicia. She was very pleasant and friendly. She ended my experience on a good note.

I had 15 min to spare before picking up my son from an activity nearby, so I decided to come in…read morehere and browse. I didn't end up buying anything, but had fun browsing the store.