Ordered the angus roast beef sandwich, side fruit, side broccoli and side tomato /cucumber salad. Everything was delicious, came out quickly and served with a smile. Sandwich was loaded with meat and worth the price. read more

We ordered using Uber eats while in West Monroe. Moat of the food came quick and at a good temp. Unfortunately thr one item i was looking forward to was not available which was the tomato and onion salad so we made a last min switch to mac and cheese. Let's start with the good the grilled chicken sandwich and the pecan cranberry chicken sandwich on the croissants were really good and definitely would order again. One of the best chicken pecan I have eber had - it was sweet, fresh and it did not have that heavy mayo. The carrot cake was OMG fresh, sweet, had nuts and the frosting soo good. The brookie however was dry, lack of flavor and just disappointing. The kids mini cookie was also a miss - slightly better than a cheap store bought. The kid potato would of been good with the bacon and cheese if it had came with the ordered sour cream. The cook on the potato was good but probably an item best ordered there as it arrived cold. The potato salad was not bad but also not memorable. The worst was the mac and cheese. The noodles were mush- way overcooked and the sauce was just not good. I would go back for the chicken pecan and that carrot cake. I do appreciate they were open a bit later. read more

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Some of the best sweet tea in town! And if they can't fix a baked potato the way you want it, then you don't know the way you want it! Whether to go or eat inside the staff is always accommodating. read more

Service is slow, generally not particularly reliable or professional. They've closed early on several occasions. If you can catch them there the food is usually pretty good but the problem is getting it. Should be 5 stars but right now I can only award 3. read more

They got rid of the combo I liked. Getting that combo is now 2 entrees. The food is decent at best. It's one of the places that make me wonder why people eat there. read more

This is a 10/10 place to eat fresh it's fast and easy and y'all HAVE to try the brookies they are so good and has better costumer service than most restaurants these days read more

Last week, I ordered broccoli cheese soup. It was like water. Today, same thing happened. I was very disappointed, as McAlister's was always my favorite lunch spot. read more

Great sandwiches and good customer service. I don't know about the ambience since we always order carryout.

We stopped here on the way to my parents house in Alabama to have lunch and stretch our legs. They were definitely prepared for coronavirus and all of the staff had masks and they had sanitizer all around as well as signs and they made sure that people did not just go sit down on their own. My fiancé had the southwest chicken sandwich and I had the black angus club. She let me try her sandwich and it was pretty bland. The description in the picture sounded great but the reality of it was less than impressive. My black Angus club was OK, I liked the horseradish sauce but the meet was tough and would tear. They have really good pickles here and the sweet tea is awesome. But the sandwiches do not live up to their pictures LOL. read more

I normally love their sandwiches. They are the best in town but since they have moved to the new building the quality has gone downhill somewhat. I am still going to give them 4*'s and revisit later. read more

17 dollars for a choose 2? Salad and potato. Then you're almost forced into a tip. 18% minimum tip? Why is 18% the minimum option? For what?

To me, Jason's Deli is far superior. So I reviewed this restaurant as compared to other McAlister's. In that context, this one is superior. The tortilla soup is good. The baked potato was cooked correctly. The cashier was knowledgeable and helpful. I would return, if I once again had a need to get some soup the first meal after dental work! read more

McAlister's Deli - Salad Near Me - West Monroe, Louisiana

I went a few months ago and wasn't happy with the service on my last visit. Employees were paying attention and my food was wrong after being asked 3 times what I wanted and when I told them they were spaced out. Also had an employee get sick in the bathroom and it didn't get cleaned up for a while. But, I will say that every time I order on the app my experience is great. Maybe I just went on a bad day, but ultimately it became my last time at this location. read more

Called in an order, waited them went to pick it up. They forgot about it, had to wait. the burger was good, but the fries were soggy and tasted like old grease. Not worth the money. read more

The cashier Madisen was very patient with all 3 of us... Coming from a long trip we all needed to use the restroom ( which was very clean) Madisen waited patiently for each one of us to complete the full order as we was eating Jade made sure we was comfortable and our drinks would stay full very polite and friendly... Great staff read more

I am disappointed in McAlisters. The menu has been changed for the worse. I am a vegetarian and thusly I have limited choices but McAlisters made the list of options a little shorter. They now have 1 veggie sandwich that is OK, not good but if you are hungry you will eat it. There were 2 sandwiches but the new menu eliminated the veggie club. I had the roasted veggie soup and again, it was OK, maybe a 5 on a 1-10 scale. I will return quite infrequently. read more

Two glasses of tea. One had lemon, the other none. Half the bread on my club sandwich was toasted, half wasn't. My wife's roast beef, cheddar and horseradish sandwich was a soggy mess with way too much sauce. She took three bites and said no more. The employees have no pride and no skill. As we were leaving, we went to the counter and explained the issues to the manager who just shrugged it off. read more

The food at this particular restaurant was delicious as usual. However, the cleanliness of the restaurant left something to be desired. And the staff were too busy joking and playing to pay adequate attention to the customers. Even the manager seemed oblivious to what was going on around him. Needless to say, I was extremely disappointed in this particular restaurant. read more

McAlister's Deli - Salad Near Me - West Monroe, Louisiana

Not impressed, been there twice. Food is cold, grilled sandwiches are not grilled. When they make mistakes they do not fix them.

We went for lunch yesterday and was not good at all. I got the ultimate nachos and the cheese wasn't melted or hot and was just a gloopy mess. My wife's fruit had a hair in it. When she alerted a worked she insisted that it was some pineapple, but my wife showed her the hair. She agreed and took it back to the manager. She then brought out a new fruit which my wife didn't want. So when we were leaving the worker apologized and said how sorry she was and she tried to get her meal comped but the manager wouldn't. (He didn't even come to the table to applogize) From last experience and the cleanliness of the brand new location you can understand the manager needs a new job and cannot manage a restaurant affectively. read more

Great food, great service. They have a new sandwich out called the Big Brown, which is the worst possible name ever for the best sandwich I've ever eaten at McAlister's. If you've never been to a McAlister's, it's mostly sandwiches, baked potatoes, and salads. The paninis taste like the ones you buy in the frozen food aisle, and the soup selection could be better, but otherwise, everything I've ordered has been pretty fresh. If you're like me and you can't make up your mind, ordering 1/2 sandwich and 1/2 a salad with an iced tea is about $10, which is more than reasonable. read more

Stopped here to get take out on our way to our hotel. Service was fast and establishment was clean and the strawberry tea did NOT disappoint! Thanks for the order accuracy, so many times we go to McAlister's back home and our orders are never correct, but tonight they were, thanks again! read more

Be sure to check your takeout order. My Southwest avocado and chicken salad had NO avocado or tortilla strips as advertised and had maybe a teaspoon of black bean corn relish. Very disappointing!! read more

This is always a busy location. My best advice is to order online and go straight to the pick up line. Then, you can either decide to sit down or take it with you. It's whatever you want you. Never had any problems with the customer service they provide, and I really like how they check you ticket and food to ensure the order is proper as you had ordered it. Not too many places do that. read more

A regular customer, I order a handful of things on the menu always get quick and accurate orders that never fail

First time at this chain. Staff was friendly, restaurant and bathrooms clean. Food was mediocre. Nothing special enough to come back to.

Service was rude, extremely unclean including but not limited to the creamy Vaseline substance that came on my spoon and the pubic hair that was attached to my plate.....food was ok. read more

My family & I love the food @ this deli/eatery! However, they have begun to slack in precautionary steps to keep their patrons as well as themselves safe. They're NOT wearing gloves, mask are NOT covering their noses(if they even have a mask on), tables are dirty as well as the floor! When they first reopened they were keeping the establishment clean, most of the employees were wearing mask properly, wearing gloves and wiping tables off as well as the chairs. My family & I sat and watch to see what protocol they used once someone would leave a table. Well, that day they sprayed the disinfectant and smeared it with a paper towel; NO they did NOT clean the chairs!! We just looked @ each other and shook our heads!! We will not be going back to this particular location. We normally spend between $100 to $140 because this is our time to catchup with each other. Also, the floors are FILTHY & have been for the last 3 or 4 times that we've visited! Again, the food is delicious but not COVID-19 safe!!! read more

This place used to be one of my favorite lunch spots when I lived in West Monroe. They have indoor and outdoor seating. This location is also super busy on Sunday nights after church. I love their spuds! If I weren't such a health freak now, I would definitely get a spud. Now that I watch what I eat, I order a sandwich. I ordered the chipotle chicken sandwich with a side of potato salad. MMMM! My boyfriend ordered a New Orleans muffuletta with a side of macaroni and cheese. He loved it, and I took a bite and loved it as well. Also, you can't eat here without one of their famous sweet teas! read more

I love the variety of combinations they have. It's always hard to pair two items because it's so much to choose from. I'm a fan of their lemonade too. read more

Very busy place for lunch. They do have a very large pot hole in the parking lot which could really do some damage. It has been there for awhile. Food is consistent and majority of employees are very nice and helpful. They only have cold water in the bathroom to wash your hands with and that can be a little tough going in the winter. Brr. They keep the restaurant pretty clean. read more

Even though it was busy, we were able to order quickly and our food arrived in a timely matter. Staff was attentive and friendly. The soups were the best and he drinks were very large. Would come back anytime read more

My sister and I went here about a month ago, and I have to say there food was exceptional. I ordered the Spud and as always it was amazing. So huge and loaded with whatever you want on it. My sister got her sandwich with their amazing mac and cheese. The Mac and cheese has to be the best I have eaten, almost as good as home made. Great place to go, fast service, food is delivered quickly. read more

We really love McAlisters; foods great and the staff are nice. But this location really has issues with take out orders and accuracy. One MUST check the order before leaving; they will most likely leave something out. If they could fix that, they'd be perfect. read more

McAlisters is one of my favorite places to eat. The staff is great as well as the food! Never disappointed!

0 STARS. My coworkers and I ordered 2-3times per week up until abt 6 months ago. I see THAT review was removed (there was a bug in my food). We decided to give them another try since it was a busy day and we needed something quick and convenient. Our order was supposed to be ready at 12:50. Coworker arrives and there are no potatoes ready. It's the lunch hour and they haven't cooked any? AN HOUR LATER- my coworker goes to her car only to realize they didnt give her our drinks. She returns with lunch... We've all been waiting an hour. I ordered a spud with bacon, cheese, extra butter, and extra sour cream. Apparently this is too complicated an order. I received a dry potato with full strips of bacon placed on top. No cheese. Our order consisted of 3 potatoes. We received 6 mini packets of butter. (My coworker requested extra at the counter as a reminder, because this location is afraid of a global butter shortage apparently.) 6 mini packets of butter for 3 potatoes. That's extra- and we asked twice. I received no sour cream. My coworker stated that the staff was cutting up and cussing, no professionalism. She observed them complaining abt having to stay late, etc. She waited for AN HOUR, so I imagine she heard it all. HOW HARD IS IT TO PUT CHEESE AND BACON ON A BAKED POTATO, AND TOSS SOUR CREAM AND BUTTER IN A BAG? corporate must be giving incentives to locations who go thru the least amt of butter packets. We'll continue to drive to the West Monroe location as we have been for the last 6 months. I hope yall close down soon. Maybe another restaurant will open in your place. PSA: they removed my review where I had a bug in my food ;) read more

Amazing food and sweet tea. I love getting the potatoes, club sandwich, or nacho basket .

The sandwich I ordered was horrible! Could not eat the bread because it was so tough & hard. There was about a teaspoon of cheese on it. The roast beef was fatty. The mac & cheese was only half full. Will not go back!! read more