Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

Let me save you some time and give you the low down in my first paragraph of this review. If you…read moreare looking for a tile contractor that you can trust with your dream tile project, look no further, and contact Rafael! Looking for a highly skilled craftsman in the tile trade, someone that takes the time to listen to your thoughts on your dream tile project and then bring them to fruition? Believe me, you need to stop reading right now and call Rafael! Read further for a more detailed review, but be forewarned, it's a long one! Now that you have set up a meeting with Rafael to discuss your tile project, read further to see why I recommend him so highly! Believe it or not my initial meeting with Rafael left me somewhat disappointed. Not with Rafael himself, but with the realization that my project as I initially dreamed up, would not be able to be completed as easily and as timely as I had thought. Rafael spent a good amount of time on our first meeting. Listening to my ideas of what we wanted, which was a new tile entry and a feature tile wall. Due to some construction issues of my home's entryway, and the large 48"x48" large format tile that we wanted to have installed there, Rafael was very upfront with me and said that he would unfortunately have to pass on our project. Even though he felt that he could not complete my project as I had imagined, he continued to take measurements of the entryway and tile wall area so he could pass along the measurements to other possible contractors/contacts that he knew and possibly refer me to. I know what you are thinking....he did what? Yes, he did continue to ask about our project and continued with taking measurements! Who would do that once they determined that they were going to defer the project to possibly another contractor? That right there should give you a picture of what type of person Rafael is! I thanked Rafael for the time he took with me (he spent over an hour with me this day) listening to what I wanted and for being so upfront with me. He said he would email me with some possible contractors/contacts that could help me. I got an email a few days later with an explanation that he was unable to find any of his contacts that would be able to help with my project, but gave me a few recommendations where I might try looking to find a business who could help. Fast forward, days later, I asked Rafael to come back and discuss an alternative project vision. Rafael came and spent over an hour discussing a repair of the entryway tile area, a new fireplace surround and also the feature wall tile. Before he left that day, Rafael took off some floor tile so another contractor who was going to do our wood flooring project could start. He volunteered to do this without us contracting with him, we were just voicing our concerns, and he said that he could remove the tiles right then and there! Again, who does that? This guy Rafael is some kind of a special person! Let me tell you, it was then and there that we decided that we wanted Rafael to do our project, and we are so happy that he did! I will end my review now. Sorry it was so long, but I just wanted to convey just how awesome of a person Rafael truly is. Rafael is a true craftsman, striving for perfection and gives his all to create your vision. He will not stop until he is satisfied and you are satisfied with the outcome. He is a good communicator and really listens to you and is very up- front with details on what may or may not be possible. At the conclusion of our project, I felt that we had really bonded. Rafael is a genuinely nice person, hard working, very knowledgeable, detailed, and truly cares about his work and his clientele. He is one of a kind, an amazing person! I'll end it there and let the before and after pictures of our living room feature wall tile, fireplace surround, and entryway tile repair speak for itself. Thank you, Rafael!

Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Mike did an amazing job on my bathroom tiling! The attention to detail is great. I had my bathroom…read moresitting unfinished for a couple of years and during the consultation he provided suggestions and his level of expertise was evident. He worked really hard for three days, and was even able to finish one day early, and my bathroom turned out better than I could have ever hoped for. Mike provided amazing service at a great price and I appreciated his professionalism and dedication to detail. I would suggest him to anyone who needs a remodel or tiling!

Vitali did a full master bathroom remodel for us and he was fantastic to work with from beginning…read moreto end. I had contacted a few contractors for quotes and felt that most were unclear about what would be done and what we were actually paying for. When I called Vitali he was able to come out the following morning, his quote was clear and reasonable, and he laid out of schedule of what would be done each day. He was able to give suggestions about what we might want consider (Ive never remodeled a bathroom before) which was very helpful and he was able to start very quickly. He was even accommodating and took my calls from the store where I was buying materials and helped guide my purchases. When the work started, he and his people arrived promptly every morning, were very courteous, and cleaned up at the end of every day. In order to stay on schedule, which they finished the job in 8 days, he even stayed late, with permission, working until after 8:00 multiple times. He checked in with me regularly as the work was going on, not just about the major things but even the little things that I would have really considered. For example, I'm tall and he made a point to make sure that the shower heads were a bit higher than normal. He made the niches larger to accommodate the height of the shampoo bottles. Little things like that really go a long way. And he also took care of some bigger issues. We did not realize that apparently our prior toilet was installed very poorly and was leaking under the floor. I know this created a lot of extra work but he simply handled it without a fuss. I cannot recommend VL Tile enough! For me, one of the worst parts of trying to get stuff done on my house was finding a trustworthy and reliable person to work with and I'm so glad that someone recommended Vitali to us. I will absolutely be calling again soon for our next project. Thank you, Vitali!

Highly recommend! We're so happy with the way our bathroom remodel turned out. The crew was also on…read moretime everyday, and the process was great. Highly recommend for any remodel and tile work.

David and I were impressed with the work you did on the House it turned out beautiful and ! Thank…read moreyou

True craftsmen. Turned a complete disaster of a bed/bath into a custom work of art, zen-like space…read more No attention to detail spared. Carlos worked tirelessly to meet all of my demanding needs and when the scope expanded, he even coordinated outside contractors with seamless execution from reframing to electrical to finish work. The tile skill of the team is second to none. Johnny is a master of his trade. Wouldn't pick any other team.

They ghosted me when I called about a problem with their job. The tile work was also badly done.read more

Very Professional, great communication, excellent quality of work, & always showed up on time…read more Thank You!

They were able to quote the job based on photos I sent. They came, cranked it out, and left…read moreeverything very clean. Would definitely recommend!

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

The Saljah Tile team did a wonderful job doing the tile backsplash to complete my kitchen…read more The team was quick and easy to communicate with, insightful, and a pleasure to work with. I get compliments on my kitchen backsplash all the time. I highly recommend contacting Saljah's team if you are looking for a great team to deliver an excellent job!

Saljah Tile did a great job on recently remodeling my primary bathroom shower. Albert and his team…read morewere on-time and very professional each work day. Albert gave great suggestions about the right type of tile and fixtures, and the final product is absolutely stunning!

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

This is the 3rd or 4th time I requested Pristines carpet cleaning service and they did a great job…read moreonce again. I'm a very satisfied client and I will use their services again in the future. Thank you!

Jeremy is the best. He is very responsive and was there on time. In addition, he cleaned our rooms…read moreperfectly. He came and steam cleaned the carpets at our new rental home that was gross and stink -(horrible wet dog odor). Stains gone and no more lingering odors. He also gave us tips on how to upkeep the freshness of our carpets. To top it off, we forgot to ask him for a receipt when he was at our house so I called him the next morning. Even though he was doing a job, he answered my call and ensured he would send me a receipt in the next 30 minutes or so; and he did exactly what he s Give him a call, I know we will definitely call him for our next carpet cleaning. Thanks again Jeremy.

Huge shoutout to Jonathan for absolutely saving us in a pinch. Our contractors brought flooring for…read morea new room that was completely off from our existing flooring, and we were supposed to install the very next day. I called in the afternoon stressed out, sent photos over text, and Jonathan patiently worked with me to identify the exact match to our existing floors. By the very next morning, he had already confirmed the match, sourced it, and had everything ready for pickup that same morning. The turnaround time and customer service were honestly incredible. Thank God Jonathan was so patient, responsive, and knowledgeable. He truly went above and beyond to source the flooring ASAP and saved our project timeline. Highly recommend working with him if you need someone who actually cares and knows what they're doing!

Update- The owner acknowledged an error and apologized. This is rare these days yet the result…read moreremains unchanged. They have the products we are interested in, measured a model house and provided a quote. We found another installer that called them for a quote for the wood and The Floor Store salesman told the installer "they can't make up their mind" and provided him The Floor Store quote for our installation; cost us money and ultimately we purchased the flooring elsewhere. They provided our personal information to the installer we found. The Floor Store salesman is either petty or is ignorant of law.