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    Floor Store

    4.7 (192 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Response time

    7 hours

    Response rate

    80%

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    Services - Floor Store

    Carpet installation

    Countertop installation

    Floor installation

    1 More Service

    Floor refinishing

    Floor Store Photos

    Recommended Reviews - Floor Store

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    Reviews With Photos

    Their wood flooring work was exceptional

    Sarkis was our salesperson and he was outstanding--professional, responsive, and genuinely helpful from start to finish. I could have not asked for a better experience! His sincerity and willingness to listen made the process easy and reassuring. I never got the pleasure to meet the owners, but I have to say from experience: You don't accidentally hire such capable help without providing them a great example. Thank you, Mark and Jodi! The installers, Sonny and David, were also exceptional--highly experienced, extremely detail-oriented, very clean, and a pleasure to have in our home. Their workmanship was top-notch. We highly recommend Sarkis, Sonny, David, and The Floor Store. They are by far the best that I have ever experienced!

    Keith C.

    I received quotes from 5 stores and went with Frank and the floor store. Frank was an installer and was insightful about the process. The floor store also had access to all of the material selections we saw at other stores. Their price was competitive and they didn't play games. Frank was always accessible (I had his cell), to the point, and timely. Frank's install crew (Marcos and team) was able to install carpets in 2 rooms, laminate in 2 rooms, laminate on the stairs and hallway all within 3 days. Work was quick but precise. See the pictures for how it came out. Thanks Frank, Marcos and team!

    Melissa F.

    I went to Flor Store with a product I originally got from Lowe's, but quickly realized it was cheaply made. I loved the color, so I brought it to Frank, who matched it perfectly with a much higher quality option at the same price point. The installation was scheduled the next week and completed in under two days. The installers were fast, efficient, and treated my home with care. I wouldn't hesitate to use this company again! Thank you Frank!

    Hallway before

    Carpet was shot and it was clearly time to replace. Went to multiple stores with very mixed results. Sarkis was the only one who responded quickly and consistently. Initially was looking at carpet but with his help we were able to upgrade the whole house to engineered hardwood without going outside of our budget, we were beyond pleased. His team was professional and was able to install 1700 square feet on engineered hardwood in three days. Two weeks later we remain very pleased! For the attached pictures, the carpet is the "before" and the wood is the "after".

    Engineered hardwood

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    3 days ago

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    4 months ago

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    8 months ago

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    11 months ago

    Beautiful floors, reasonable pricing, professional installation, on time. Thank you, Frank!

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    Page 1 of 5

    Ask the Community - Floor Store

    Do you guys offer frees estimates and quotes?

    Hi Julia Yes, we provide free estimate and quotes.

    View All 2 Questions

    Review Highlights - Floor Store

    I purchased LVP flooring from Frank for my ADU that was being built and had the best experience.

    Mentioned in 49 reviews

    Read more highlights

    SAWS Flooring

    SAWS Flooring

    (63 reviews)

    SAWS just completed a whole house baseboard replacement of 32 year-old baseboards throughout our…read morehome. Here are some things to know - Quality: The work is beautiful and we are totally impressed. There were a couple challenging places around the stairs where the installers really had to work to make it look seamless. They did an awesome job. Installers: We had a team of five men and they were professional and enjoyable. Very friendly, very respectful and cleaned up each of the two days they were here. They were a pleasure to have. Customer satisfaction: There were a couple of difficult areas due to the home's structure. In both cases, they were completely focused on a solution we would be satisfied with. Value: We obtained three different estimates for this 2400 square-foot job and SAWS was nearly exactly in the middle. We felt the value was excellent. Initially there was a bit of a challenge with communication, however that ended up being completely inconsequential. Completely satisfied with the work, the timeline, the professionalism and the value. I absolutely recommend them for baseboard installation!

    I had a water leak behind my fridge that had been going on for a while. Called SAWS flooring and…read moreDenny came out to take a look at the damage. I thought I was going to have to replace all the flooring in the house. Denny pulled up the flooring, inspected the floor joist to determine what needed to be done. After pulling up the floor I was relieved that the damage was not as bad as I thought and it could be repaired. Denny spent time going over with me on how to dry the wet wood, spray it with a solution to prevent mold, and told me he would be back in a. couple of days to see how it was drying out. Denny came back out and the wood was dry and the floor was ready to be back installed. Denny installed the flooring, did the dry wall work that needed to be done made sure everything fit perfectly. He did an amazing job repairing my floors. Denny was honest and told me he could repair the floor instead of saying he needed to sell me new flooring. He even went the extra mile and put up new dry wall in the wall. If you have any floor issues, I would highly recommend calling SAWS flooring.

    Flooring Liquidators - For vinyl transition pieces and a strip of quarter round trim.

    Flooring Liquidators

    (62 reviews)

    We had such an incredible experience at Flooring Liquidators, and I felt compelled to share just…read morehow amazing the team was--especially Geoffrey and Kathi! After two years of searching for the perfect carpet, we ended up right where we started--back at Flooring Liquidators--and it was absolutely the right decision. From the moment we walked in, Geoffrey and Kathi were warm, welcoming, and genuinely attentive. They made what could have been an overwhelming process feel easy, enjoyable, and even exciting. Both of them are incredibly knowledgeable, patient, and detail-oriented. They took the time to truly understand what we were looking for, offered thoughtful recommendations, and never once made us feel rushed or pressured. Their professionalism is top-notch, but what really stood out was how kind, personable, and invested they were in helping us make the right choice. Customer service like this is rare--Geoffrey and Kathi went above and beyond at every step. They were responsive, communicative, and made us feel completely confident in our purchase. You can tell they genuinely care about their customers and take pride in what they do. We are beyond pleased with our experience and so grateful for their help. If you're looking for flooring and want exceptional service, ask for Geoffrey and Kathi--you won't regret it!

    I would like to start by saying I did buy my flooring here. We spent a good amount. Their floors…read moreare reasonably priced and seem decent quality. We have yet to have them installed though. My poor rating is solely based off of customer service from the older lady at the desk. Theres a man and a lady who work here. The man is fine. Avoid the lady at all costs. I had walked in and was speaking to the man when the lady interrupts and starts asking me questions. To which I answered, then I was told I should not be speaking to her and I should be talking to my contractor. She asked me how many sqft my house was, when I responded I did not know because my husband is the one with the information, she threw an actual tantrum. She told me we did not know anything, when she never even let me finish a sentence. I held my tongue during the entire conversation. I would highly discourage anyone from going here based off of my experience with this lady. She needs to be removed from the business or she needs to retire if the company wants better sales.

    Family Floors & More

    Family Floors & More

    (83 reviews)

    Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

    My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.

    S&G Carpet and More - Elk Grove - Floors She'll Fall For - We Pay the Sales Tax plus up to 15% Off Select Floors

    S&G Carpet and More - Elk Grove

    (132 reviews)

    Another 5 Stars for Tim and his team at S&G Carpet and More in Elk Grove. I had visited the store…read morein December to get an idea what to expect with product selection for hardwood flooring and installation price etc... We had carpet and pets, so we were in need of new flooring. We took the leap and chose S&G Carpet and More to do our hardwood flooring. And we couldn't be happier. Courtney walked us through everything we had a gentleman come out and measure and we chose our flooring. Installers arrived on schedule every day and were so polite and true craftsman at their trade. I was very impressed with all their work just impeccable and immaculate. Our home has been really transformed by Tim and his team. Our home is 2700 sq/ft, so it was a big job wall to wall hardwood. If you are on the fence and not sure about changing your flooring, I wouldn't hesitate to reach out to Tim and his team at S&G Carpet and More here in Elk Grove they will definitely take care of you. For example, some baseboard on our landing was left off the quote and we requested to have it installed. Tim sent someone out the next day to install baseboard on the landing and caulking at no charge. Customer service 5 Stars!!!

    I came here to replace my bedroom carpets and was not disappointed. We ordered a high quality…read morecarpet that is super comfortable. S&G made the process so easy and they beat other competitor's pricing. Courtney was really helpful. After we ordered the carpets, we waiting 2 weeks for the supply to come before we scheduled the install. Jeremy installed the carpet (all by himself) and did an excellent job. We opted to move our own furniture, but S&G does offer furniture moving for a fee.

    Floor Store - flooring - Updated May 2026

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