1. 916 Floors

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Roseville, CA

916 Floors

4.7 (247 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

3 hours

Response rate

100%

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Services - 916 Floors

Carpet binding

Carpet installation

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Recommended Reviews - 916 Floors

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Reviews With Photos

Kos LVP flooring by Vortis

We have had 916 floors do two projects for us in the last few months. First they installed LVP which turned out beautifully! They were clear on what work would need to be done or what they anticipated. They made sure to do quality work, not risking future moisture issues or leveling issues. They were very easy to coordinate and work with. The crew was professional and cleaned up well. We felt that their prices were fair for the quality of the job. Based on that experience we chose to use 916 again when we needed carpet. Again they were very flexible, working with us to be able to schedule while trying to close on the new house. The crew was also professional and the job turned out great. We really love the new carpet. We would highly recommend 916 floors!

Dave M.

Pros: Friendly office staff and owner (Paul), experienced workers, focused on details (nice and accurate grout and tile cuts/placement, gave lots of advice/pros and cons on products, etc. Work Done: Removed old flooring, applied a high-end roll-on epoxy moisture barrier on slab prior to installing tile, installed tile, and installed/painted 5" baseboards. I would recommend!

Proof attached

Initial impression was that they were very slow to respond to out initial inquiries about replacing our current flooring. We did make a trip out to their service center and had a good discussion about selecting the best products. We set up a time for an estimate and their representative showed up on time and made measurements rather quickly. During the process I started to note that he was suggesting multiple upgrades and additions. Near the end of the conversation I started to talk budget (25K) and he laughed at the notion. He clearly immediately lost interest in our project and said he would send out an estimate soon. We never heard from him again. We did get beautiful engineered hardwood installed two weeks later within our budget by another store. The short version: they will try to upsale you aggressively and if you aren't a "big enough" project they will ghost you and waste your time.

Primary bedroom pure SPC from Republic Flooring installed by 916 Floors
Happy G.

We requested our primary bedroom, bathroom and walk-in closet be replaced from carpet and linoleum to LVP. From the beginning going into the store to look at samples, Julie was attentive and helpful with listening to our desires and assisting us in choosing the best floor for our needs. We took large samples home with us to choose the color. They scheduled us for the in home estimate and provided us with a reasonable offer for the job. We accepted and they installed the floor two weeks later. Their installers were friendly, professional, and took the time to tell us what they were doing each day. After the job, we needed a replacement for damage we caused and they worked with us to come back and fix the piece of trim we damaged. I could not reccomend a better company to have your floors professionally installed with.

Downstairs living room
Sara J.

I would definitely give more stars to this company if I could. These guys are super stars. Very hard working and very good at what they do. Our floors look amazing. The communication from making an appointment for installation price and timing until the time they finished was great. Easy to get a hold of or return of the call. Our home couldn't have been easy- we have some big, heavy furniture and we did pretty much the entire house, where ever there was carpet!!! It took them about 8 working days to get it all done. It's noisy and inconvenient to work and homeschool, but we managed. If you are able to not be home, it might be best. We are very happy with 916 and definitely would recommend!!

Gaia Eyre
Ryan O.

We had an "unplanned remodel" due to water damage and were struggling to find flooring we liked. On a whim my wife said let's go check out 916floors and so glad we did! When we walked in we happened to meet Paul the owner who showered us with knowledge and we walked out of there so confident in our decision to go with them. Our slab had to be leveled and the demo crew worked tirelessly for two days to demo/level/seal it which we had learned was SO important for a quality install. We went with the Gaia Eyre and could not be more happy with it. The quality and feel is amazing, highly recommend!

Finished guest bathroom tile

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1 year ago

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4 months ago

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11 months ago

Paul and tram are great to work with. Fair pricing, quick response and quality installation. Would use again

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11 months ago

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1 year ago

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1 year ago

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1 year ago

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7 months ago

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6 months ago

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4 years ago

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10 months ago

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1 year ago

Excellent work, knowledgeable and very helpful. I highly recommend them.you won't be disappointed.

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2 years ago

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1 year ago

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2 years ago

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1 year ago

great company, they were very helpful and had what we needed in stock. I would recommend them

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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6 years ago

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5 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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5 years ago

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5 years ago

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4 years ago

Paul and his team are excellent. The work is quality and the prices are more that fair. The go to floor store.

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Ask the Community - 916 Floors

What's the labor charge to install 500 sq ft of ceramic tile flooring? My home is located in Rancho Cordova. I can provide the tile.

View All 2 Questions

Review Highlights - 916 Floors

“Paul was so knowledgeable and I knew from the start that I was making the right decision to go with 916 Floors.”

Mentioned in 117 reviews

Read more highlights

S&G Carpet and More - Rocklin - Fall into Savings - 25% Off Select Flooring

S&G Carpet and More - Rocklin

(183 reviews)

I had a great experience from start to finish. Ben Miller in the showroom walked me through the…read moreprocess of choosing the color and product line, ordering the carpet, and setting up the measurements and estimate. Isaac came out, did the measurements, created the estimate/quote and set up the order. Augustino took care of installation, arrived on time, was efficient, friendly, gave some of the areas a necessary enzyme spraying (pet smells) and was done in just a few hours- all in all a really easy and efficient process. Thank you S and G-

Very disappointed with the customer service at this location. After visiting about five times, we…read morefinally purchased over $7,000 in flooring. We then returned and spent another $4,000 on carpeting for just one room and a closet, spending over $11,000 here in total. Before our flooring purchase, Trixie told us that unused, unopened boxes could be returned with a 25% restocking fee. The store came to our home twice and measured our floors, yet we ended up with two extra unopened boxes. When we tried to return one, Trixie told us for the first time that there was a five-box minimum and pointed to the contract. That may be what the contract says, but it is NOT what she represented to us when we made the purchase. Customers should be able to rely on what a salesperson tells them. But also, she stated that they try to overestimate the quantity as a favor to their customers by a few boxes. Why weren't we told this beforehand and if so, why didn't the over estimate by at least 5 boxes so there's an opportunity to return unused boxes. Seems to me like a scam to require their customer to buy a few more boxes than needed to line their pockets. What is especially disappointing is the complete lack of customer appreciation after spending over $11,000 here. We were actually planning to return and replace the carpeting throughout our entire second floor. After being treated this way, we will absolutely take that business elsewhere. They were sweet as pie when they wanted our money, but the customer service changed once they had it. We will not be returning. Take your business elsewhere, where your money and your patronage will be treated with appreciation and respect. BTW, Floor & Decor does not charge a restocking fee and has no minimum box requirement return, and they're just down the street.

LJ Floors - Random width Antique Oak

LJ Floors

(60 reviews)

Highly recommend LJ Floors. Recently purchased a new construction home and wanted to replace carpet…read morein the den with the same luxury vinyl plank flooring already in the adjacent rooms. It was a smaller job, but he still took the time to come out in person and give me a quote the same day I contacted him. This included removal of the carpet, installation of the new flooring, and reinstalling the baseboards along with touchup paint where needed and re-caulking. Paul's communication throughout the process was excellent. We set up the installation date and time and he and his son were able to knock it out in just over 3 hours at a reasonable price.

Recently bought a new home and wanted to redo the floors. We reached out to a few flooring…read moreinstallers for 1700 sq ft of LVP, and from the beginning Paul stood out. He was extremely responsive, polite, and courteous. He and his son Keaton came out for an estimate promptly and came back with a reasonable quote extremely fast. I had many questions regarding the process, but Paul proved himself trustworthy with his quick and thorough replies. He referred me to Tile Liquidators in Roseville (also a great experience) and even when we decided to change our mind from LVP and go with Revwood laminate there wasn't any problem. Paul sent me photo updates constantly, and completed the work quickly but meticulously! He always left the house perfectly clean after working. We are so happy with our floors and overall experience with Paul and LJ Floors. Highly recommend!

N G Floors

N G Floors

(87 reviews)

NG Floors did an excellent job replacing the old carpet and installing new laminate flooring in my…read morenew home. The work turned out beautifully, the quality was excellent, and the team completed everything efficiently. Don, the project manager, was communicative, responsive, and genuinely helpful throughout the process. Their pricing was also very fair and competitive. Compared with the other estimates I received, NG Floors was easily the best value for the money. My uncle, who is a general contractor, was pleasantly surprised by how great of a deal I received. I also really appreciated their flexibility with financing. At the time, they did not have an established financing partner, but after I asked about financing options, they went out of their way to build a relationship with a lending bank so I could finance my project. That level of effort meant a lot to me. I would definitely use NG Floors again for future projects, especially now that I know they handle home remodeling in addition to flooring. Thanks, Don!

We had a great experience with NG Floors! They removed the carpet from our stairs and upper-level…read moreflooring and replaced it with beautiful luxury vinyl planks. The team arrived on time, was professional and courteous throughout the entire process, and did a great job with the installation. We are very happy with how our new flooring turned out. It has completely updated the look of our home, and we couldn't be more pleased with the finished result. We highly recommend NG Floors to anyone looking for quality flooring work and a professional, reliable team!

Pro Floors - Paradigm #Tower

Pro Floors

(59 reviews)

We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

Mike’s Tile - Bathroom vanity

Mike’s Tile

(58 reviews)

Mike is a true professional. We could not be happier with our tile he installed in our kitchen. He…read morewas extremely helpful throughout the process and helping us understand the project. He also had to replace some drywall behind our sink that was in bad shape. He insisted on making sure the job was done right. He is very meticulous and detail oriented. He was very communicative during the process and completed the whole job in a timely fashion. We are certainly going to hire him back to do the tile in our bathrooms.

Mike has done two major bathroom renovations in our home, including a full upstairs bathroom gut…read moredown to the studs and subfloor, as well as our primary bathroom with a large custom-tile shower, frameless glass, and freestanding tub. The quality of his work speaks for itself. Mike is meticulous with his tile work and clearly takes a lot of pride in getting the details right. He's also a licensed general contractor, which made a real difference on projects this involved. He understands everything that needs to happen behind the finished surfaces, not just what you see at the end. He was dependable, straightforward, and genuinely easy to work with throughout both projects. When someone is working in your home for an extended period of time, that matters just as much as the finished product. We've trusted Mike with two substantial remodels and wouldn't hesitate to call him again. Great craftsman and a good guy. Absolutely recommend him.

916 Floors - flooring - Updated October 2026

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