We had an outstanding experience with this company and truly can't say enough about their level of care and professionalism. From start to finish, they were kind, responsive, and incredibly understanding during a very difficult and unexpected time for our family. Shout out to Greg! When my husband was in the hospital their team went above and beyond to support us with patience, empathy, and flexibility. It's rare to find a business that leads with genuine compassion while still maintaining excellent communication and service--but this team does exactly that. If you're looking for a consumer-friendly company that treats people like humans, not just transactions, I highly recommend them. Thank you for your kindness and for setting the bar so high for customer service. read more

Had almost 1,700 sq ft of carpeting installed by Good Brothers last week. Installers did a beautiful job in 6 rooms. They arrived promptly, worked diligently and consulted me on my preferences when installation options were available. They completed the job and cleaned up completely, all the time working courteously and carefully. Greg, our sales rep at Good Brothers, was extremely helpful and was super responsive when we had questions during our purchase process and when we were comparing the Good Brothers quote/bid with others. This is the second great experience we have had with Good Brothers. A number of years back they did a great job on hardwood flooring we installed in other parts of the house. Would go back to them a third time if we had more floors that needed work, but until then I heartily recommend them. read more

If you want a team that knows what they are doing, go with Good Bros! We found all kinds of surprises when removing our old carpet and the Good Bros team had the skills to address every issue. These guys are not just installers, they are skilled carpenters and artists. If we had gone with a big box store, we would have had to halt the project and hire other companies to come in to prep. Thank you, Good Bros, for a job well done. We are so happy with, what looks like, our new home! read more

Would definitely recommend Good Brothers for several reasons. They were efficient but also payed attention to detail, clean, friendly and professional. They made sure we were happy with the end result, and their quality of work is top notch! Thank you for a job well done! We love our floors. read more

I was super happy with the service I received from Good Bros. Flooring. I've used them twice now for carpet projects. Each time I have been very pleased with the customer service I received, the price and the quality of the product. I would highly recommend them. I always do my due diligence and price check other competitors and each time Good Bros provided the best price and value. read more

Great company to work with from start to finish! Tom Good provided great help with floor selection and options and answered our many questions. The installation was seamless and the team of Randy, Ryan and Lance were friendly, helpful and very professional. Their quality of work was excellent and very detailed. We have used Good Brothers several times with excellent results each time. Highly recommend! Jenny S. read more

We've purchased hardwood flooring twice from Good Brothers. Both times we received a fair price, great service and excellent communication. Ryan was the installer on both jobs and was a pleasure to work with. He was very personable, super professional, worked quickly, and did a seamless job. We love our new flooring! We will definitely use them again for our future flooring needs! We can't wait to do our downstairs hardwood flooring next. We highly recommend Good Brothers Flooring!! read more

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Good Bros. Flooring was great to work with! The crew (Randy, Ryan and Lance) did an excellent job installing our flooring. They were professional, meticulous, and took great pride in their work, which shows in the final product. Couldn't be more pleased! read more

Great experience from start to finish! Greg M was my salesman - he was knowledgeable and enthusiastic, with excellent communication. I checked prices and timing against the 'big box' companies, and Good Brothers came in with great prices and speedy service. I am so pleased with the results! Shaw carpet - Elemental Mix III, Sandcastle color Gaia White Series LVP - Gray Fox color read more

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Good Brother's Flooring was amazing! Tom came out to see what we needed done so he could give us a quote. We had laminate installed and new baseboards. He gave us great input on a few undecided issues we had. Rick and Will came out to install once the floors came in. They were on time everyday. They did AMAZING work!!! They were both very friendly and didn't mind answering any of my questions. They went above and beyond! Awesome team! I'm more than happy with they work they did and the company as a whole! Very professional! read more

Good Brothers Flooring Plus - a kitchen and living room - Carpeting Near Me - Rocklin, California

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Good brothers flooring blew us away with their attention to detail and there professionalism. We had over 2000 sq ft of flooring installed . Randy and his team had it wrapped up in less than 5 days start to finish. We are so happy with our floors and we appreciate their passion in making sure we were fully satisfied with the work. Thank you for a job well done! We love our new flooring !! read more

Randy gave us a straightforward and clear written estimate after viewing the areas in which we needed new flooring. The bid was detailed and clear and the price was reasonable. They squeezed us in to their busy schedule (we were looking to put house on mkt) and got it done a day ahead of schedule. And it was done PERFECTLY. It looks amazing. Every inch of it was done right and looks beautiful. This company rocks. Highly recommend them. read more

Recently bought a new home and decided to replace the 30 yr old floors, a combination of hardwood and carpet. Visited 5 different flooring showrooms in Rocklin and Roseville. Almost immediately after meeting Olivia and Greg at Good Bros in Rocklin, we knew they were "the one". Stand out amongst their peers in product knowledge and customer service. We chose Mohawk RevWood. The install team of Randy, Ryan and Lance are masters at this. A perfect blend of old world craftsmanship and modern technology. We've done new floors in other homes but this was the most challenging by far due to uneven concrete. Their work is amazing and the end result speaks for itself. Highly recommend them! read more

If we could rate Good brothers higher than 5 stars we would. They were excellent at communicating, showed up when scheduled, on time, finished the job right on schedule, courteous and friendly workers, and our floors turned out beautifully. They were very conscientious about cleaning as they went, and being respectful and careful with our home and not leaving a mess behind at the end of the day which we appreciated since our job was a 4 day project. We will recommend Good Brothers to all our friends and family. read more

We recently purchased Mohawk waterproof laminate from Good Brothers. A lot of flooring company suggested that we purchase vinyl planking as it is waterproof and scratch resistant but we weren't really happy with the feel of it and decided, with the recommendation by Greg at Good Brothers, to go with the Mohawk product. He told us there was a waterproof warranty which helped us feel more comfortable in our decision. He encouraged us to take several samples home in order to make our selection and we finally decided that we like the Southbury line in the color Calvary. Every time we went into the store we were greeted by all the staff and they took time with us to educate us and help us make our selection. We did check pricing and felt like they gave us a very fair price on the materials as well. In addition, they were very good at communicating installation details and getting things set up. Most importantly, they stuck to the timeline and the finished results are beautiful! Both sales and installers were great to work with and extremely professional. We would recommend them to anyone in need of new flooring! read more

Good Brothers Flooring Plus - Up close. Nice warm brown with a little gray tones. - Carpeting Near Me - Rocklin, California

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Went to this place for some Gaia flooring, talked to Greg and received the best sales experience of my life. And then when I picked up the flooring Randy was there and helped me load, tie down and gave me some pointers on a really heavy pallet of flooring. These guys are the best 100% Do not hesitate. read more

I cannot say enough good things about Tom and the team at Good Brothers Flooring! They were great to work with, informative, and very pleasant. They were very helpful in showing us the right carpet to put in our home. The installers did a great job and were even able to get the entire house carpeted in one day. I would highly recommend them if you are looking to get new flooring. They did such a good job on my house, they are now in the process of carpeting my mother's house too! read more

I received several quotes from other flooring companies, and by far "Good Brothers flooring" was came least expensive. I was very please with their knowledge of their products and the recommendations they made. Brian and his team did amazing job with carpet, laminate, and tile flooring. All the guys were friendly, approachable and experts at what they were doing. The were on time and provided accurate end times. If you're in need of new flooring stop by Good Brothers flooring. read more

I had work done about 4 years ago. Brazilian cherry hardwood floors. The work was not professional. There are many gaps and uneven cuts. When I asked them to do something they said no. When I went to pay and handed them a coupon they said no. I would never recommend them or use them again. They were brutal. The installers were very grumpy. The showroom staff were nice until I asked them to fix a few things. Never again will I use these people. read more

We just had Randy do our hardwood/laminate floor in our main family room. We were very concerned with the slab not being level underneath our crappy Beazer home. Sure enough, Good Brothers went the extra mile making sure the floor was level prior to installation. My biggest fear was a hollow sound after it was done. My uneasiness was abated watching these guys at work. We love the result! Their attention to detail will ensure we will use them again when we recarpet the rest of our home. The baseboards, 1/4 rounds, and misc caulking/trim work is flawless. I give them the highest rating! read more

Good Brothers Flooring Plus - Good Brothers awesome installation. Cat and kids sold seperately. - Carpeting Near Me - Rocklin, California

Everything was great from the visit to the store to select the material, scheduling home visit to get quote and 6 days later installation. Workers had masks and did a fabulous job. The competing quote was more expensive and installation would have taken 4 times longer. Happily would give them repeat business and happy to support a small business in Rocklin! read more

The absolute worst and most unprofessional service I've ever experienced. Do yourself a favor, use someone else. First, the work they did was terrible. This is their profession, not mine. Let me know before you put in carpet that there's going to be a gap between baseboards and carpets. The finished product looks terrible. Second, they hire a subcontractor to do the work, and their foreman decides to go in my refrigerator and get a drink for himself and hand out drinks to his crew. When I confronted him about it, he said, "what's the big deal? I'll leave you a $1 tomorrow." When I told him that wasn't the point, that's stealing and not ok to go into our things. Instead of apologizing, he said he wasn't coming back to finish the job, that I could get someone else to finish. When I contacted Good Brothers, excuses were made for the foreman's behavior. When I talked to the lead worker of the carpet installers, he said that, the foreman does that regularly and it's a common practice for him. At the end of the day, crappy work and crappy customer service with no happy resolution, as nobody wanted to own their actions or behaviors, which is completely unacceptable to me. I'd rather pay more or just use somebody else in the future. read more

These guys are great!! We moved to the area recently and put new flooring in the whole house and they were a pleasure to work with, especially Randy!! Fair prices and great service! read more

Randy and Tom are GREAT! Professional, informative, helpful - these guys know their stuff! Great selection on flooring of all types. Once we decided on the floors, they came out for the home visit, provided a quote very quickly and their pricing was the BEST! Once we decided to move forward, we were on the schedule quickly and the work done in one week. The installer, Ryan, was awesome to work with as well! We highly recommend Good Brothers for all your flooring needs. read more

I love my new floor that was installed by Ryan he did a great, professional and conscientious job..There was a little issue when removing my originally constructed entry tile which he had to fix and all came out excellent. Ryan and Matt came on time, cleaned up after each day and are very personable. read more

I just had Tom at Good Brothers install flooring in my new house. This is the second time I have used them and both times have been great. They are excellent in helping you pick the right flooring for your home. I would highly recommend them. read more

I had a large job to tear out tile and carpet and replace all with hardwoods. I got 5 bids and Good Bros proved the best. They were very attentive to the details of implementation and discussed items that might come up. The installation team was great. They took the time to do it right and the finish details were not rushed. I would highly recommend them to others read more

In purchasing carpeting-its important NOT to make our mistake and not research first. We depended on the sales person to educate us on the proper quality carpet for us based on positive recommendations about this company. This was not a successful strategy. We were sold a heavy weight dense carpet. Now the carpet shows every mark when we walk across it or something heavy is placed on it. Because of its density, vacuuming is difficult and requires extra strength and a vacuum that can alter the height. I researched after the installation and learned that heavy dense carpet is not good for allergies or pet owners as the dander is harder to remove. We followed up and was told that the carpet had a satisfaction guarantee but we would have to pay for shipping etc. This was not an option for us so we have chosen to finish our project else where and not repeat our mistake by not being an educated consumer. We would have returned to complete our project with Good Brothers if we felt they truly cared about customer satisfaction and extended us a gesture of good will by giving us a few $ rebate on the next phase of our flooring project. We were told that the carpet might blossom in 3 weeks which means after being shipped so tightly wrapped it will be able to bounce back after marks are left vacuuming etc. read more

Stopped by to get some advise on wood flooring for a house we are building out of state. Tom did not mind helping us out even if there was not a sale. Great help, nice folks. read more

Good Brothers just tiled part of our home. Most importantly, the Outcome was perfect! They did run into a problem with my concrete slab at the interface to existing flooring and just solved it easily. They are also a pleasure to work with. My highest recommendation read more

Service is excellent. The pricing is great. The knowledge of flooring is far better than the sales people I have dealt with at big box stores. I will never buy carpet from a big box store again. These guys are great. read more

Tom Good and the whole team at Good Brothers Flooring was a pleasure to work with when I remodeled my home. I had all of my floors done - laminate downstairs and upstairs and my bathrooms tiled. Tom helped me pick the right flooring and tile. And, thankfully he talked me out of putting laminate flooring in my bathrooms! Tom's installers did an excellent job. The floors, tile, and baseboards were installed beautifully. And the installers cleaned up after themselves - that is not always the case when you have contractors working in your home read more

They just finished installing 1400 sq ft of laminate flooring in our house. Randy was awesome to work with. Installers were on time every day, did excellent work, and finished exactly when they said they would. Price was competitive and I really appreciate working with a family run business that has been in town for many many years. We highly recommend Good Brothers. We chose them based on other word of mouth recommendations and we're glad we did. read more

Wow!! Customer service is seriously slacking in this place! I went in to inquire about the new wood-look tile. They have no prices on any of these products and when I asked what the price range of the tiles were, the lady behind the desk told me she didn't know. Instead of taking the initiative to look up the prices she just stood there staring at me. I had to actually ask her if she could look up the prices for me. She took a few minutes behind the desk and comes back with the price of only one of the 10 tiles I was inquiring about. She made me feel like I was bothering her by asking what the prices of the other tiles were. Too bad for Flooring Plus because I'm actually in the market to buy 1800 sq ft of tile flooring and their lack of customer service had me walking out the door!! :( read more

Excellent service. The owner greeted me as soon as I walked in to their store. He also came out to my home so we could make sure to order the right amount of flooring. After the measuring he gave me a price which beat the online competitors price that I had been given per Sq ft. Delivery was about 9 days out, and floor was installed perfectly. Looked much better than I thought it would. I Purchased 1200 Sq ft of Mannington adura vinyl wood plank (dockside pier) from them for my carpet replacement. I Will definitely do service with them again. I recommend them to all my friends and family. read more

I can't believe the last two reviews. I guess when you are friends with the owner you get better service. Our experience was horrible and we would never recommend Good Brothers to anyone, not even our worst enemy. We were advised to go with a quality of carpet the owner said was really nice. It was't! After a week the pile laid flat. It sucked! We did purchaseover $5,000 worth of carpet for the upstairs of our home and were optimistic that it would be installed properly. Well, the carpet layers complained all day about going up and down the stairs, sang loudly (even after we told them our high school daughter was studying), didn't put the tracks back down for any of the closet doors, installed a door to our game room backwards. When my husband complained to the owner, he sided with the installers saying they said it was already like that. Of course it wasn't! After calling the owner several times, they finally came out to install the door correctly. This was a terrible experience. Should have done our homework when it comes to purchasing carpet. This was a mistake we'll never forget! Stay away! read more

I have a mixed review. I went in there because I had purchased 2500 sq ft of Home Depot (Mohawk brand) carpet. It was defective. After much goaround Mohawk and Home Depot let me look outside of Home Depot for carpet. Mohawk advised me to go around and look at carpet at their local dealers. Good Bros was one. Heres what happened. Carpet selection was 5 star - I had the best the Mohawk had to offer looking at this store. Top notch. Because of them, I had one that was installed by HD - it was the Solidad Park - color: Bittersweet. It is a wear dated carpet - 60oz very,very top notch carpet - will wear for years. A big shout out to them for having such a good selection. Mind you, this is not a cheap carpet by any means - on Mohawks website it is over $5 a foot. Negative: And this is why I am writting this. I went in there and the gentleman that helped me was very nice - he showed me around, and we talked about how I wanted quality - 60 for the density. But, I was honest and told him I was just looking, because Mohawk was replacing at their cost, and I would not be purchasing from Good bros. At that point, he said, "well then I am wasting my time talking to you." and he walked away. Left me cold. Hello, even though I was not purchasing - I should be treated like a potential customer - since I tell all my friends, and they tell theirs, etc. And, I can write on here. Most customers will just tire kick anyway, and I should have been given the same treatment as everyone else. This does not speak well - if you had a problem with a carpet they installed, would you get this same treatment?? Carpet - in my case - excellent. Service - sucked. read more

Tom came out to my home and spent and hour or more discussing a problem I had where I wanted to continue my hickory engineered wood flooring on into the living room and bedroom. He went over all the possible problems we might encounter and told me that it just might not work, but there was a chance that it would. As I had the color and order number for the wood which had been installed 8 years ago, he ordered it for me with the promise that if it did not look right we would just cancel the deal and all would be done. After the wood arrived Tom and his brother took the time to come to my home and lay out several pieces of wood from a couple of the boxes. We found that there was a red cast to the wood that just would not look right interwoven with my existing hardwood, The brothers packed up the wood, and after a conversation and mutual decision returned my deposit, and the contract was voided. I cannot say enough about their willingness to help in a difficult situation considering also the time both of them spent to make sure that my flooring job would turn out well. They were more concerned about my satisfaction than they were aabout making a few dollars. Having spent several hours with these guys I can say that it was a pleasure to find such honest businessmen as they are. If and when I finally replace my carpeting, with carpeting it seems now, they will be the first flooring company I will contact. read more

Our home has been revitalized, thanks to Good Brothers! We now have hardwood throughout the house and it looks outstanding! When a friend recommended them, she said that they're the best installers in the business, and I whole-heartedly agree -- the wood, the baseboards, the way they perfectly match-up with the other floors in the house... all of it is beautiful! It was easy to work with Tom in the showroom, and with the exceptional installation team of Randy, Seth and Mike. I cannot speak more highly of our experience with this knowledgeable and trustworthy group! read more

I had my entire house refloored with vinyl wood plank flooring, and carpeting installed by The Good Brothers. The job went perfectly, and I've even had compliments from other contractors about detail to the work that I might not have even noticed. It was a seamless transaction from beginning to end with great customer service. I love my flooring, and I would definitely recommend them. read more