I called Lowders excited to get my car fixed and was told to call back Monday morning only to be…read moredeliberately ignored. After calling three different times that day with space in between each call I gave up but just to make sure it wasn't just on my end or they were extremely busy I called off a different number, and immediately got an answer I took my business elsewhere.

I went in to get some repairs to my car. The person in charge, specifically Chuck was speaking to…read moreanother customer and setting up an appointment for him to come and have his car repaired. He gave him 2 options for appointments, specifically either Monday or Tuesday of the following week. When he was finished, I asked for an appointment, and he flipped through his appointment book and said there would not be an appointment available for months and months. This was curious as the customer before me got 2 options of appointments for the next week. I wonder if the difference was race based. I was able to get an appointment at another shop and do not recommend this place if you are not a white person.

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

First and foremost: Wenger is NOT Woodwards. I used Woodwards for over 20 years and they were…read moreawesome. The shop under Wenger's new ownership is just another dishonest, over-priced garage waiting to take advantage of folks who need auto repairs. They mark up parts prices, pad repair times, and have an outrageous labor rate. Diagnosis is lacking, and they can't meet the schedule that they promise to get you in the door. Buyer beware with these guys!

I recently needed some new ball joint bolts for my 1998 4Runner. Before contacting ToyoTechs , I…read morefirst tried getting the bolts through the local dealership. I tried filling out a customer support form with them online and then also filled out a parts request form complete with part number. They never got back to me in any way. But then I found ToyoTechs and everything changed. I filled out a service request form on their website in the evening and was contacted immediately the next morning via voicemail and email. Long story short. Blane at the front desk hooked me up with my bolts for a great price and also in record time. He even called their parts distributor to make sure I would receive them before the weekend, which I did. It really showed me how much these guys care about their customers because they went above and beyond for such a small sale . If you ever need help with your Toyota in Kalamazoo , look no further than ToyoTechs! I will definitely return if I need help in the future.

Very polite and understanding with the older well loved Toyota we bought in…read more We were able to get the car back on the road with the bill that my college student could afford. We will definitely use them again.

Otto Kihm is the best auto service center in the Kalamazoo area, in my opinion, and I've lived in…read moreKalamazoo for over 40 years. Greg (owner) and Bob (service manager) have taken care of my cars for over 12 years exclusively, and I won't go anywhere else (I've tried lots of other places). They've serviced all of my five kids cars over the years, as well as the cars of my wife and I, both of which are over 250,000miles and they've done all the service. (I even bought the mechanics lunch one day for achieving the 250k milestone). Fair prices, honest assessments, no up-selling and good work. They even give me advice on cars I've been looking to buy and don't charge much for inspection.

Didn't even top of my coolant after overpriced cooling system work…read more$245 for a fuse and a piece of hose

Double E went above and beyond the call of service for us. We were recommended by Lakeview Body…read moreShop and we had to get the car fixed fast for an important trip to Chicago. Right now all auto repair shops are short on mechanics due to covid. The previous (won't mention) auto repair center wanted to replace the catalytic converter and quoted almost two weeks to do the job. Double E found the problem to be just a simple fuse, and was able to fix the car within a few days of making a reservation. Honesty and Integrity are a great find, and we are glad we were recommended to go to Double E.

Fairly priced honest, mechanics, amazing work would highly recommend this place to any of my…read morefamily, friends and other people!

Timely. Good repairs (Audi brakes and axle) for a fair price. I also met the family! Dad, wife and…read moreson. Thank you for your service to our country and community. I will be back.

060620231956 End Review' This place is awesome in a word;…read moreMr. Persons was waiting for me and he finished very quickly and was very generous with his time! Simply put he honors his word, does a great job and taies good care of you. If you are a veteran, Mr. Person's and his son are Vets and treats you right. Hands down he's earned my future work! The only thing is the waiting room is his office and it's cramped but tolerable.l Thank you Mr. Persons Great JOB!

This was by far the best experience I have had with any auto shop or dealership. I called in and…read moredidn't hear a list of 5 options to choose what department I wanted to contact, the owner himself answered. I looked up estimates on google, and I was expecting a $500-$600 quote. Instead, what I got was: The guy at the front desk immediately got up and brought my car into the garage, lifted it, and confirmed that I had an exhaust leak - all within two minutes after I parked. The owner, Rob, then showed up and brought me inside for the estimate. It came out to less than $250!! That's what I expected to pay for the "inspection" alone. The owner and mechanic who worked on my car were very kind people, even allowing me to watch them work on my car. I left my apartment, got the repair, and arrived back home within an hour. If you have any issues with your car I would look absolutely no further than Muffler Man.

I am a customer for life! I went in for an oil change. my car is old, and the last place…read moreapparently stripped my oil plug. When I was told, I about cried because I knew a dealer would charge me hundreds of dollars I didn't have. But the owner said he would try and fix it. He ordered a special tool, and he got the old one out in a minute flat!!! He saved me at least 300$. He took time he didn't have to, made calls he didn't have to, and did way above the normal he was required. Such a kind man. I would recommend this business to everyone

The shop was very neat and clean. They are very professional in taking my request to fix my truck…read more They did everything to the letter in the truck runs great nice decent people.

This place is excellent. low prices, honest, friendly, highly skilled mechanics. Recently had a…read morefailed starter replaced, for $420. Their strategy appears to be to get lots of business and be very popular by taking care of the customers with great service and low prices. And, they are very popular, very busy. That is what you want in an automotive repair shop - a place that is very busy, totally swamped, because they are popular and good. They are so popular that they may not be able to get to some things right away, they can get backed up, but they tell you all about the back up if there us one.