Christian and staff took care of my kid who is there for college while I'm a whole country away…read morefrom him. Simply great service and care, thanks guys!

Recently, I had my tires replaced at this location. A few hours later, one of the tires lost air…read morecompletely. When I returned, the supervisor, Eric, was extremely rude and dismissive, refusing to check the issue and telling me to come back next week. This was very disappointing and unprofessional, especially given that I paid for their service. I hope they improve their customer service in the future.

Living in Michigan, knowing a first rate tire place is a must, and Kzoo Tire has not only never let…read moreme down, it feels as if they always go above and beyond. For example, I had a flat over the weekend and a tire valve that needed to be repaired. I called first thing Monday morning and they were able to get me in an hour after they opened. They had exactly what I needed to be replaced. Everything was explained and the work done was excellent. The amount I was charged was even less than they quoted! The folks who work there are all super helpful and I was out in less than an hour. The jazz cd I was listening to was even back on when I returned to my car. Kzoo Tire is just everything a really great local business should be.

I had a slow leak in one of my tires. the 3rd time that I went to my dealer he suggested I get a…read morenew tire. He ordered one. The next morning at 8:15 I called Kazoo Tire and the nice gentleman ask me to let them look at it. He gave me an appointment at 11:15. I got there a little early, they took my car right in and 20 minutes later, my car was done. They patched my tire, gave me the sharp screw that was in my tire and only charged me $19.80. They were so friendly and professional. A wonderful place. Judy

We called and they stated that they could get us in right away. We showed up and waited about an…read morehour for balancing and rotating the tires but then they refused to do it and claimed we just needed all four tires replaced. We went to a nearby belle tire where we were told that what they said was false, and that the tread was not ripping off the tires. Very bad experience do not recommend!

PSA- this store does not communicate with their on line 3rd party service per their manager who…read moreadvised us of that today.So if you place your order and book your appointment online-good luck. We were charged double what we agreed to online. I recommend going down the road a bit to Midas who have amazing customer service and they do both tires and alignment!! Don't go to this Westnedge Discount Tire!!

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

My go to for all my automotive service and repairs. Great customer service and knowledgeable staff.read more

I just had a tire repaired with them. Every place I called, i.e. Discount Tore, Belle Tire, etc…read more could not schedule an appointment for 2-3 weeks. If I dropped off my car they would get to get to it but no guarantees. Belleroc answered my call promptly, got me in within 2 hours and in another half hour I was in my way. Great service.

From the owner: Belleroc Tire Service Provides Tire Shop, Wheel Alignment, Tire Service, Tires to the Kalamazoo, MI…read moreArea.

Costco is often a great experience…read more Parking was surprisingly easy, staff were unsurprisingly friendly, and food court wait time was minimal. Unlike other Costco stores I have been to, here you handed over your food receipt at the food court counter instead of waiting for them to call your number. Not a big deal, but I figured I'd mention it. One thing that really stood out was that the bathroom stalls had strips to block anyone from seeing into a stall, which is always embarrassing and awkward so I'm impressed and grateful these privacy strips exist.

I love Costco, but I don't like the cash back program at all! I got a paper with a barcode in the…read moremail. First I have to remember to take it into the store (I forgot several times). Then I need to remember to use it at the checkout. But I went to the self-checkout and was told after scanning all of my items that I couldn't use it at self-checkout and I had to go stand in line at a staff occupied checkout. Then they couldn't get the barcode to read and had to cancel the entire order and start over scanning. This rigamarole was ridiculous! Just take the cash back off of my credit card bill!

Extremely disrespectful younger lady answered the phone. Within the first minute I felt belittled…read moreand disrespected. I scheduled an appointment and took my car in to check for a leaking tire. I sat in the waiting room for about 30 minutes, which was no problem. They came back and told me there was a nail in my side wall and the tire was unfixable. they also told me that my other tire was leaking as well. I took the tire home and bought a repair kit and when I take the tire off, it came to my surprise there was a nail directly in the center and it only took me about 10 minutes to fix instead of $350 to fix both "leaky tires". I was not only disrespected, but told false information and I will never be coming back unless the management has changed.

I went to this Goodyear last year for a starter/ignition issue. This week, my car wouldn't start,…read moreso I took it back to the same Goodyear in case the starter was still under warranty. My dad called before I got there and explained the issue, asked them to check on the warranty and see what was going on. I had to tow the car there. I left it there on a Monday. At 5:45 on Tuesday (they close at 6), the mechanic called and told me the solenoids were stuck and that the thermostat was failing. He mentioned an issue with the catalytic converter as well and quoted me $2k at minimum to fix all three. I said no to the catalytic converter because it was working fine and he confirmed it wasn't a functionality or safety concern. When I asked if the solenoids were on warranty because I saw them on an invoice I had from them in 2023, the mechanic very quickly rushed to get off the phone saying they were about to close and he would check in the morning. Again, they close at 6 and he waited until 5:45 to discuss the issues with the car with me. I called the next morning, so it's Wednesday now, and told them to go ahead with the solenoids and thermostat and not to do the catalytic converter. Christine at the front desk answered and mentioned the 3 repairs above, as well as an exhaust pipe issue. I tell her that the mechanic didn't tell me about the exhaust pipe. She moves on quickly, not clarifying what the issue was, what the cost would be, or whether or not it was a safety, functionality, or aesthetic concern. Around 2 or 3 pm that same day, the mechanic called me and said he "suspected" the reason the car wouldn't start was the timing belt being loose, not the solenoids. He suggested they replace the timing belt, leave the solenoids, and still do the thermostat. So are the solenoids stuck or not? He doesn't clarify. I explained that I'd gotten the timing belt replaced 2 years prior and got a fault code on my dashboard every day when it was broken. Why wasn't I getting the fault code now? He launches into a bunch of technical talk and then quotes me for $1400. I have my dad call back instead because I am used to mechanics trying to bully me because I am a young woman. My dad tells me the mechanic told him the timing belt was cracked, not loose, which is not what the mechanic told me. I expressed my concern that I'd be dropping $1400 on a repair when they aren't even sure if that is the reason it wouldn't start. They also told my dad that the car was running fine and was driveable. It's getting close to 6, so I call Goodyear back and tell them to just do the timing belt. The mechanic then said that they weren't gonna work on the car that afternoon, so I could call him back in the morning. I planned to pick up the car the next day and take it to a different mechanic since they told my dad it was driveable. When I call the next morning, so it's now Thursday, Christine picks up, doesn't let me talk, and goes to ask the mechanic about the car. When she gets back on the phone, I explain that I am going to come pick it up and for them not to touch it anymore. She asks me if I am getting a tow because it isn't driveable. I explain that I'm over the back and forth and getting conflicting information every time I or my parent talk to them. She denies ever speaking with me, or telling me something different than the mechanic. I told her not to touch the car and that I would get it towed. When the tow truck arrives hours later, he tells me the car isn't ready and that he won't be able to wait. I called Goodyear to let them know I would have another tow truck pick up my car and just needed to know when the car was ready. Christine claimed she couldn't "make any promises" about giving me a call when the car was finished. What mechanic doesn't call you when your car is finished so you can come and pick it up? I call later and ask if the car is ready. The tow truck comes. My car is with a different shop now, thank god. Whether the issue is a lack of communication, organization, leadership, or a combination of all three, all I know is that their issues and unprofessionalism caused days of unnecessary stress for me. Had they behaved appropriately, taken accountability, or communicated any information effectively, I would've paid for the repair and they would have kept my business. I have never dealt with any shop being that uncommunicative, defensive, contradictory, or flat-out rude. It took 4 days for me to get my car back as they wasted my time and still didn't know why it didn't start on Monday. Treating your customers that way is unbecoming of any business, especially ones reliant on maintaining long-lasting relationships with customers. I hope they fire that rude, combative, lying woman at the front desk and hire mechanics with a proper work ethic and the ability to keep their lies straight at the least, and not waste people's time or drain their pockets at the most.

We got tires for one of our cars here last year they were fast, kind, and had good prices. Also,…read morecheck for rebates! It made it an even better deal. Fast forward to this week: our other car had a screw in it and was losing air. We took it to Belle tire for repair. Even though we'd purchased these tires elsewhere (alas!), they repaired it same day for FREE. Again, fast service and kind people. After our fiasco with discount tire, we weren't sure we could find a tire place we could trust. Luckily, we did.

Made an appointment a week prior for 11am. told that it would take about two hours to install my 4…read moretires. Three hours later they finally took my car back. then 45 minutes later they let me know that they had the wrong tires for my car and it would be another hour. if I had been told to expect a 5 hour wait I would have made other arrangements than waiting. staff was polite and apologetic but I an now late to work and can't leave because my car has no tires on it. so sorry Belle Tire I think I'm switching to someone else that can keep appointments better. fix your staff levels or appointments.

Always do an excellent job. They are nice and are always willing to give you a great deal. If they…read moredon't have what your looking for, they will try there hardest to get. Thank you, Kami

Free air pump out back! Thanks for the free air, even though I went to Discount last time, I could…read morebe persuaded to try Belle Tire next time just because of the free air!! Thanks for the service!!

My son has a 16-year-old car that was running rough, they took care of the problem, and explained I…read morecould spend quite a bit more there, but based on the car's age and condition, they wouldn't recommend it. It was nice to know they were honest about what needs to be done, and didn't try to sell me expensive repairs.

I had a great experience here! The staff was professional, efficient, and even finished my car…read moreearlier than expected. It's running so much better now. Prices are very reasonable, and I'll definitely be back for all my maintenance needs.