Always helpful and prompt. Anytime my Camaro needs work they go out of their way to make me feel…read morelike the number 1 customer

Friendly staff that has always got me in quick and helped me out in a pinch. They checked over my…read morecar on a moments notice and checked my oil and fluids to make sure it was safe to drive. They have looked over a car I was debating buying and advised me against it with honesty! They are accommodating and friendly. I always trust brining my car to them. Will be a customer for years to come

I suppose as long as I have lived in Kalamazoo, auto owners in Parchment have, for their auto…read morerepairs, mostly gone to the Parchment Service Center on Riverview or Wisser's Townline Service on East G Avenue. The family of my childhood went to the latter. Before Wisser's expanded, he had gas pumps, so we bought our gas and got our car repairs there. Now, with more than double the bays, Wisser's is where my mother still gets her cars serviced. Rick and Jill own and run the repair shop. Rick's father, Dick, was the face of the business when I was a young driver, and I was conflicted about him. An excellent auto mechanic, he presented as a no nonsense man of few words, so I was scared to death of him. Rick is his equal as a mechanic and much less taciturn. His wife, Jill, handles the books. (As a side note, as of today's date, there are 4 earlier reviews that Yelp's algorithm has seen to exclude - see below - and they are worth reading.)

These guys are absolutely amazing and trustworthy!!! I will not take my car anywhere else as long…read moreas they are in business. Jill and Rick are so friendly and you feel at ease with them instantly. Rick fixed my Mazda's power steering pump and spark plugs. He went on a test drive with me after the work was completed and adjusted a few things and topped off the oil for free. I was about to walk out of the store with my purse still laying on the ground and one of his employees stopped me and asked "hey miss is that your purse?" Wow! Just wow!!! These guys are so awesome, thanks a million! Take your car to them!!!

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

If you are a lady completely skip this place! First visit…read morethey overcharged us by $66. More than quoted Total cost $805.32 They fixed the serpentine belt and brakes. To repair the belt it was $200 more than the dealer. The second visit there, car sat for 2 weeks before they even touched the vehicle. They insist you pay for an each diagnostic which is $120. I paid to have it towed there, reinstate insurance. Took out of storage. Plus car payment. Paid $443.92 for the power steering hose line. Had them put Billstein shocks $566.36 on rear, for our vehicle to sway to the left. Emptied things out of vehicle. For a total $1327.43 During this vehicle our lug nuts were removed they replaced them with rusted lug nuts. Bob stated there was a funeral, Tyler mom Michelle said oh when a cop car comes in they take president. In July after having brakes placed on, the brakes squealed, they said it takes time for the adjustment period. A family mechanic said you need to take it back. Took it in they quoted 6/4 charged us to look at their work. & sprayed oil it, wanted $120 but my husband went in they charged him only $60. The vehicle only had 3,799 Miles on it. Took vehicle to an honest reputable mechanic Kincaid's they said they can warranty out their work I would just need to pay the labor. Once I took the Van in a 3 rd time for repair our brakes squealed Metal on metal. Scheduled appt for Monday came & went. Tuesday Morning I called and asked what time it will be ready. Later today Melissa stated. I asked her what time. She hung up on me. I gave her 30 minutes I called back again. She said I have to order the parts. I was extremely upset. She said we need you to sign the form. I told her that was signed last night I told her it would've been nice if she stated the yesterday at 8am when I dropped off vehicle. I said you should've told me you never ordered the parts then it switched to they needed to deal with Chris from Auto Zone the warranty department they were waiting for parts. I told them. I will call AZ. They flipped out once I told them I want to know what the hold up is and I would be calling them. Michele said "we don't have to do anything, we are doing you a favor! She said who drives there car only 3799 miles in a year. Your vehicle sat for 9 months. Correction if you want to debate the time our van was in storage was from Thanksgiving up to April once I had vehicle towed to your place. We live 2.9 miles from employer. Don't promise a vehicle and not deliver! Brakes are only 1.5 job At this point I ran up there picked up my vehicle 5 minutes later they said they had the part. I sat in another lot. Watched them take the van in. Meanwhile a Jeep pulls into the garage right off the street. Moral of the story. If it's the owners buddy that's what's important to them. The supposed warrantied out parts sound the exact same as when I dropped the van off. They still grind. Michelle said there's nothing we can do. After paying them another $180 later. Bob is the best thing about this shop. Mother loves to scream and say ma'am. They can't fix a simple brakes. Skip this place go to Kincaids or 20th Street Dan & Mel.

My Husband, just took Our Church Van, into be Fixed & They did, a Good Job. Quite Pricey, though,…read morelike Everything else, I guess.

I went to Phil Walters to have air put in my tires and chose this store because of their 5-star…read morerating. Ryan was incredibly helpful and immediately came out and filled all four tires to spec. Thanks so much for all your help-I highly recommend!

I have had my cars fixed here several times, they do quality work and work hard to correct any…read moreissues if you have one. Fixed a questionable rust spot once for me with no question a year after I had work done. Always very friendly and professional. They work hard to make the whole thing smooth, set you up quickly with the local rental place and make it easy For you

I have had several repairs performed by Dewey's. Every repair they 've done was absolutely pro…read morework. The last repairs I had done were done on our ancient Honda Odyssey with 200k on it. The window operator failed, the rear window wiper failed and one of the slider handles failed. Just to make me feel like I did my due diligence, I took the vehicle to another body shop to get a secon d quote. I was shocked when the second quote came back at nearly double the price quoted by Dewey's. The repairs were completed perfectly in less than 8 hours without surprises provided by the final bill. In another event, my 2007 Subaru was hit in a parking lot. These repairs were far more complex than the van. The work took 5 days to complete (not surprisingly). The finished work was beautiful! My 11 year old Suby looks like new! This was one of those jobs that could easily have been more than anticipated due to hidden damage. When I picked up the car, the bill was exactly what the insurance company estimated. I would not have been surprised to have to pay some extra, but that isn't what happened. What I want from a body shop is quality work without any surprises. That is exactly what I got at Dewey's. Great workmanship, awesome staff great price!! One last thing, they give you a lifetime warranty on their work! Who does that?!!

Heather is top notch! handled all insurance, & got me a rental car. great service , fast & great…read moretop quality work.

This shop has a staff with a combined 150 years experience. Great technicians eager to get you back…read morein your car. Excellent experience!! Door dings to major collision, I recommend you give KEYES AUTO BODY a call!!

Very efficient, didn't wait long. Mechanic told me his…read morethoughts on the car. Recommend

Called since I had to get an alignment done from needing new shocks. They got me scheduled quickly…read morefor the next week since he recommended I get the new tires on first. I dropped off my vehicle and they checked the alignment all over and recommended that I get all 4 done since it was off. It was $100 for the whole vehicle or $80 for just the front which I called for. They did a great job and I got my vehicle back before the kids got out of school to get them picked up. Not everyone does alignments.

Excellent, trustworthy, conscientious, and timely, altogether a pleasure to deal with. They've been…read moremy go-to for more than ten years. I recently purchased a 2012 Toyota Camry from them--low mileage, low price, everything I hoped for and more. I'm delighted. I recommend B. Wild's unhesitatingly and emphatically.

Have gone to them for mechanical work for over 12 years . Always fair and honest . They will keep…read morethe work within your budget and done quickly . Would recommend.!!!