On a road trip 500 miles from home and had a wheel out of balance. Despite being terribly busy they…read moresqueezed us in and fixed our issue ASAP!

Right Front tire had a slow leak. The staff went beyond simply filling the tire. They identified…read morethe problem and repaired it quickly and professionally. The service manager, Matt, told us he was happy to provide the service free of charge!

Stopped in there today! Best service ever! I had to buy a new tire sensor which was reasonably…read morepriced. Discount Tire refused to sell me just one but 4 of them for $300 and wanted to buy four brand new tires which I just bought last summer! Outrageous! Paul the assistant manager was courtesy and professional and he didn't screw me over. Will definitely be back!

I called and made an appt. for 12:00. Appt was for a simple tire rotation and alignment. Arrived…read moreand gave them the keys and went to lunch at Panera. Came back at 12:45 and my car hadnt yet even moved to the shop. At 1:00 pm I asked the guy sitting next to me what he was there for. He said he had been sitting there since 9:30 am to check his battery and alternator and they still hadnt pulled his car into a bay yet. I then spent five minutes at the front desk while two guys were in the back office socializing away just to get my keys back so I could leave. Apparently there is no point to making an appt. They were NOT busy. Two cars in stalls when I arrived. Counted 10 staff between front lobby and in stalls. Staff didnt care and lots of standing around socializing in stalls And on their phones. Front desk left unattended quite often. If you are the business owner of this site and tead this there is no way you are making money. The maitenance services that make the real money for you are being ignored. Staff costs compared to work being done there is no way a profit is being made.

their customer service sucks and they don't work with you at all the your bill for no reason I…read morewould never choose R&R again I would choose Belle tire over day the manager they have right now he has a cocky attitude. He was very disrespectful and he said he care.

You have a driver in a RNR van speeding through Valley Falls in the morning when kids are driving…read moreto school and parents and school busses are driving kids to school. Not only did he fly up on my rear bumper, but he also passed me in a double line no passing zone as I turned off the main highway (K-4) through Valley Falls. Not a good representation of your company RNR Tires. And not safe for the kids and families in Valley Falls. When I called to report this to the business the person who answered the phone responded by telling me that the driver stated you pulled out in front of him so thats what happened there. Then when trying to clarify that pulling out a quarter of a mile in front of someone in a 45 mile per hour zone is plenty of distance, the gentleman disagreed. Then when told the driver passed in a no passing zone did not offer any reassurance that this negligent driver would be addressed. If your drivers in your vehicles plastered with your company name are allowed to drive like this and you back them up, you are not going to gain business with that representation.

This service station was quick, affordable and friendly. I have found my new permanent garage.read more

Excellent service, great owner and employees! Took my truck…read morein for a tune up and after I picked it up, upon starting it, it sounded like I just got it off the dealer lot, Expectations exceeded. Highly recommend

Trust me as a family man and a blue-collar worker when I tell you that out of the ENTIRE city these…read moreare the guys you can trust to fix your car! Never shady, NEVER trying to make up repairs that are not needed. They are the ONLY mechanic I will ever take my care to in Battle creek and if they ever close down, I don't even know what I'll do. Give them a try and I promise you'll never go anywhere else again! Brad T

Vince Miller and the rest of the guys do a great job and honest work. I trust them and take all my…read morecars to them. I don't know much about cars, so I can't say much more other than that they are friendly, helpful, fast, and honest.

Best auto service I've ever had! Tony came to my house to repair a leak. He was quick,…read moreprofessional, and friendly. He even didn't charge me since he forgot his card reader. A true hero, will definitely use them again!

They have excellent USDA choice meat, a good selection of fresh produce, and it's a great place to…read moreget Halloween candy. Thankfully they have self checkout lanes because they're a bit understaffed. It's not as good as Costco who sells better quality products and has too bitch customer service. Sams is like a Walmart warehouse. But at least it is clean.

Love Sam's Club! We're a family of 2 but when you compare the savings on pop, candy, and meat it's…read moredefinitely worth it! The party size bag of M&Ms at a grocery store is the same as a 62 oz jar of M&Ms! Pepsi and Coke were much cheaper than at the grocery store. Only thing they don't have is Pepsi with real sugar!

I've come here for about two years now. For the most part customer service is great. The first…read morecouple of times I've visited this location my services were done correctly. Lately I've had to remind them and double check of the services and make sure they actually do them. Lately they've been extremely slow. I dropped my car off the day before at 4:15 pm hoping to pick it up the next day in early afternoon. The shop opens and 7 am, it's almost noon and my car STILL isn't ready. If you come here just make sure your services are actually done and be prepared to wait. Edit* they did gift me a free oil service next time due to my wait time.

If you can drive 100 miles to another Firestone I would. 2 years ago same issue with customer…read moreservice, just stay away.

Between car city and auto lab, my van that I've had for just over a year has been in the shop 3…read moretimes for a new transmission, as well as a new motor. And we'll now the van won't start and it won't shift, so yeah amazing place to go to on both ends, you want to have a car that breaks down and never gets fixed, matching pair right here

BAIT and SWITCH .... I called several auto repair shops to have the upper and lower radiator hoses…read morereplaced as well as replacing the thermostat and doing a anti freeze flush and fill on my 2003 vehicle. The employee (G...) the counter quoted a price of $360 and I scheduled the service 10 days out because they were busy. I called 3 days ahead of my scheduled 8 AM service appointment to confirm the items to be replaced and additional service (flush and fill anti freeze) to be done on on my vehicle. This time I talked to different employee (F....) and he wanted to make sure the quote was correct ... he did a review of the previous quote and found it to be correct in the amount of $360. On the day of actual service the manager (3rd) employee quoted me a price well over $600 ! Needless to say I was shocked and canceled the service. That's the old "BAIT and SWITCH " routine. Get you to agree to 1 price (bait) and then change (switch) to a 2nd much higher price hoping you'll agree. How would you rate this ?

No way people one quick oil pan gasket to replace maximum $ 250 dollars,but this guy's charge $800…read moredollars ,wow.. not recommended.

Only place in Battle Creek I would take my car for service! I could write a novella about it, but…read morelet's be real you don't have the time for negativity, just take your car to Columbia Auto and Tire and thank me later!