If you're looking for a cheap alternative to automotive repair, you will not find it here. Now…read morethis is not a bad thing, cheap also entails shotty labor. Zaharion has comparable prices to other shops I've seen...however, what makes them stand out is their customer service, quality of craftsmanship & the willingness to go above and beyond. I was a first time customer for some auto body repair and based on that experience I will be back. The results of the work performed were quite satisfactory. Not only that, but they detailed the car before returning it (no up charge). In the interest of continual improvement, the only suggestion I would make is, have a little more proactive communication. I had to call to receive updates when deadlines were getting thin. Now for me, in my situation, this was a no harm no foul occurrence. Needless to say, all things considered, support this local business so they can continue to thrive.

Follow up from my previous post The owner of the shop was…read moresupposed to notify the insurance inspector that he heard a knock in my engine. They stated the next step was to replace the engine with a used on. And if the engine was valued more than the car...then it would be totaled. He not only did not tell the inspector? He knew when he gave me my keys it was not safe to drive......he keeps avoiding my calls....... When I dis speak with him , he said he was deaf in one ear...and couldn't remember any of our conversations.. Do you want to take your car to this guy? The insurance company told me he hold liability for letting me leave in a unsafe car.. He takes no responsibility but claims to be the gold standard for all mechanics in Battle Creek and Kalamazoo...

Family owned business. They are the best. They won't tell you to do more work than actually needs…read moreto be done and if they're not the best for the job, they will tell you to go elsewhere-for instance, if it's a dealer issue.

In the nearly 3 years that have elapsed since I wrote my original review I neither seen nor…read moreexperienced a single thing that would lead me now to question my '16 thoughts about this auto service. I regret I can't give them six or seven stars. I regret we didn't stumble on Furr's earlier (because in our youth we did run into a couple of other car repair businesses in town that took advantage of our inexperience and naivete). But I don't regret the entirely selfish hope that the owner - who is getting on in years - lives and works 'til he is 150 so we don't ever have to look for a new repair shop.

I suppose as long as I have lived in Kalamazoo, auto owners in Parchment have, for their auto…read morerepairs, mostly gone to the Parchment Service Center on Riverview or Wisser's Townline Service on East G Avenue. The family of my childhood went to the latter. Before Wisser's expanded, he had gas pumps, so we bought our gas and got our car repairs there. Now, with more than double the bays, Wisser's is where my mother still gets her cars serviced. Rick and Jill own and run the repair shop. Rick's father, Dick, was the face of the business when I was a young driver, and I was conflicted about him. An excellent auto mechanic, he presented as a no nonsense man of few words, so I was scared to death of him. Rick is his equal as a mechanic and much less taciturn. His wife, Jill, handles the books. (As a side note, as of today's date, there are 4 earlier reviews that Yelp's algorithm has seen to exclude - see below - and they are worth reading.)

These guys are absolutely amazing and trustworthy!!! I will not take my car anywhere else as long…read moreas they are in business. Jill and Rick are so friendly and you feel at ease with them instantly. Rick fixed my Mazda's power steering pump and spark plugs. He went on a test drive with me after the work was completed and adjusted a few things and topped off the oil for free. I was about to walk out of the store with my purse still laying on the ground and one of his employees stopped me and asked "hey miss is that your purse?" Wow! Just wow!!! These guys are so awesome, thanks a million! Take your car to them!!!

So Harrington's automotive has dealt with several of my family members vechiles. Harrington's has…read morebeen fair and accurate. The jeep they diagnosed it with worn suspension components and brakes. My daugher wanted to do the job so when we pulled her jeep apart it was exactly as Harrington's said. Harrington diagnosed my ram. Again they were right on the money. I replaced more than they said since the truck was apart. Bottom line what they said was wrong was wrong. What Harrington said was right was right. I gladly paid them to diagnose a vechile, then they aligned it. People have gone to this shop with estimates from other shops and Harrington has fixed only what needs to done. I know multiple people and vechiles that have been one and done. This shop is worth dealing with.

I brought in my 2019 Nissan frontier a few days ago for a routine oil change, wiper replacements…read moreand to look at an idling issue. Staff were kind and so helpful They fixed the idling issue that the dealership couldn't fix. If you are looking for a great Auto service center, look here! Thank you Tammy

I can't believe I've finally found a car repair place that I trust 100%. They are honest and do…read moreexcellent work. I went to another mechanic about my power steering leak. That mechanic said I needed a new power steering pump. But afterward it still leaked. That mechanic then installed a new high pressure hose. Still leaked. After spending all that money with no fix I took it to Michael's. When I described the problem he told me exactly what was going on. He fixed it right the first time and I was back on the road with no leaks. I'll never trust another shop to work in my car!

My son has a 16-year-old car that was running rough, they took care of the problem, and explained I…read morecould spend quite a bit more there, but based on the car's age and condition, they wouldn't recommend it. It was nice to know they were honest about what needs to be done, and didn't try to sell me expensive repairs.

I love these guys!…read more If I had come here for the past few years instead of going to Lentz, I could have saved thousands, and I do mean thousands of dollars. They've been able to figure out issues other mechanics could not diagnose (or things the other mechanics got wrong/screwed up), and instead of cringing when I hear the price, I think, "Oh, that's not so bad." The owner and mechanics are friendly. I was sitting in the lobby, waiting for a ride, and everyone who passed through asked if I'd been helped, if I had a ride coming, etc. It was pouring rain the last time I waited for my ride, and even though they were closing, they offered to let me stick around in the lobby until my ride came. They're such gentlemen.

We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

If you are a lady completely skip this place! First visit…read morethey overcharged us by $66. More than quoted Total cost $805.32 They fixed the serpentine belt and brakes. To repair the belt it was $200 more than the dealer. The second visit there, car sat for 2 weeks before they even touched the vehicle. They insist you pay for an each diagnostic which is $120. I paid to have it towed there, reinstate insurance. Took out of storage. Plus car payment. Paid $443.92 for the power steering hose line. Had them put Billstein shocks $566.36 on rear, for our vehicle to sway to the left. Emptied things out of vehicle. For a total $1327.43 During this vehicle our lug nuts were removed they replaced them with rusted lug nuts. Bob stated there was a funeral, Tyler mom Michelle said oh when a cop car comes in they take president. In July after having brakes placed on, the brakes squealed, they said it takes time for the adjustment period. A family mechanic said you need to take it back. Took it in they quoted 6/4 charged us to look at their work. & sprayed oil it, wanted $120 but my husband went in they charged him only $60. The vehicle only had 3,799 Miles on it. Took vehicle to an honest reputable mechanic Kincaid's they said they can warranty out their work I would just need to pay the labor. Once I took the Van in a 3 rd time for repair our brakes squealed Metal on metal. Scheduled appt for Monday came & went. Tuesday Morning I called and asked what time it will be ready. Later today Melissa stated. I asked her what time. She hung up on me. I gave her 30 minutes I called back again. She said I have to order the parts. I was extremely upset. She said we need you to sign the form. I told her that was signed last night I told her it would've been nice if she stated the yesterday at 8am when I dropped off vehicle. I said you should've told me you never ordered the parts then it switched to they needed to deal with Chris from Auto Zone the warranty department they were waiting for parts. I told them. I will call AZ. They flipped out once I told them I want to know what the hold up is and I would be calling them. Michele said "we don't have to do anything, we are doing you a favor! She said who drives there car only 3799 miles in a year. Your vehicle sat for 9 months. Correction if you want to debate the time our van was in storage was from Thanksgiving up to April once I had vehicle towed to your place. We live 2.9 miles from employer. Don't promise a vehicle and not deliver! Brakes are only 1.5 job At this point I ran up there picked up my vehicle 5 minutes later they said they had the part. I sat in another lot. Watched them take the van in. Meanwhile a Jeep pulls into the garage right off the street. Moral of the story. If it's the owners buddy that's what's important to them. The supposed warrantied out parts sound the exact same as when I dropped the van off. They still grind. Michelle said there's nothing we can do. After paying them another $180 later. Bob is the best thing about this shop. Mother loves to scream and say ma'am. They can't fix a simple brakes. Skip this place go to Kincaids or 20th Street Dan & Mel.

Friendly and informative ! For me extremely fast!! I'm talking nascar fast! Also least expensive of…read morethree estimates.

Poor customer service. Messed up the last 3 vehicles I took to them either didn't follow my…read moredirections or poor quality workmanship all vehicles had to be taken back to have the tires rebalanced. I called Scott to inform him as to what happened. I purchased some more tires he couldn't order all I asked was to be taken care of I wasn't asking for anything free. I had to pay an out of town tire company to rebalance some tires kzoo tire installed. Scott said come on down and bring the tires. I showed him the receipt when I arrived. He said how do I know if that's for the car we worked on. The receipt clearly showed the year make and model with my last name on the receipt. He purposely had me come down there just to say he wouldn't do the job. I've been doing business with them for 30 years so has my family. We will never step foot in this place again and I guarantee you I will spread the word on how unprofessional Scott was and how the so called mechanics can't even put a simple tire on correctly. I purchased some low profile tires from them that are directional. They installed one of them backwards.