6 Stars!!! As a…read more9-year Yelp Elite Member, I have never wanted to go beyond the 5-star rating limitations until now. Seriously I have no issue roasting poor service. Check out my history of other reviews. In a quick nut shell Anne and her entire team were outstanding to the fullest extent. Here is what I was looking for: 1) Knowledgeable: This not only includes automotive experience and capability but also familiarity with navigating the challenges of the auto-insurance process. They are very confident with both and for good reason, saving me considerable time. 2) Quality: My Ford Bronco is my baby. They said, "We will treat your vehicle as if it were my mother's" They literally told me this but actually delivered. See attached before and after pictures. Had a few shops give me quotes. While obtaining quotes, Precision spent way more time digging into my Bronco to try and catch everything, opening all the doors, hood, climbing underneath etc. MUCH more than the other shops. Ultimately they actually went above and beyond by also touching up some stone chips on the hood since they had matching paint, including removing a spot of petrified tree sap that I was never able to get off the hood. 3) Value: I always assess value as the proper ratio of price and service. Prices are pretty much dictated by the insurance companies therefor service is a significant factor. On top of the quality aspect mentioned they worked with me a lot. I am an engineer so I probably had MANY more questions than typical for them. Anne and the Technician patiently listened and happily addressed everything I had. They provided honest expectations for anticipated work and timing and ultimately overdelivered on timing greatly minimizing my time without a vehicle. Huge value! My actual repair was in November so I apologize for getting this out much later than I normally would. However with the Holidays I wanted ensure this review did my experiences justice. I hope to never seem them again, but if needed there is no doubt of where I will go!

We had a rear quarter panel repaired last week. When we picked up the car, it looked great,…read moreoutside and INSIDE too. They left feedback forms, post-op care instructions (signed by all staff), the paper on the floor to keep oily footprints is backed in plastic. All in all, Precision is investing money, time and effort in making a connection with customers, soliciting feedback to do whatever it takes to make you happy. And I AM happy!

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Unfortunately, my vehicle was unfixable. The team at Auto Fixit were honest and kind while…read moredelivering the news. I was unable to pick it up right away, and they were very understanding. By the time I could pick it up, the battery was dead and I needed air in my tire. Without hesitation, the guys in the shop came out to jump my vehicle and fill the tire. Not only were they kind, but they made the experience of being in an auto shop much less intimidating. Shoutout to B, their shop dog, for the emotional support. They also offered a few places that I could sell the vehicle. Overall an amazing experience.

Greg and the crew were so great to work with. They did a fantastic job on my 2023 4Runner. Was hit…read moreby a deer. Estimate was quick and thorough. They worked quickly with insurance and had me in and out in a week and a half. Original Toyota parts were ordered beforehand and ready to go when I dropped the vehicle off. Could not be happier and highly recommend.

I have had car serviced at Petersen (both using insurance and not using insurance claim) and was…read morevery happy. Fair pricing, timely communication and quality repairs. These are good guys when you are in need. Was lucky to have them close by.

We inadvertently locked the keys in the car. We were 60 miles from home and at a cemetery. Tri…read moreCounty was the first tow company listed in our Google. Kyle arrived quickly and was courteous and professional, and very careful while he worked to get the door unlocked.

Rob and Sue were a pleasure to work with. They communicated well and had my vehicle done when they…read moresaid they would. The work was outstanding. I am very particular when it comes to my vehicle and it was indistinguishable from a factory finish (black paint too!). One small detail I really appreciated is they left my vehicle inside when I came to pick it up (it was raining at the time) so I could see the finished result in good lighting.

Beautiful work! Very personable, down-to-earth people, great customer service. After the initial…read moreinsurance report, they handled the insurance adjustor, calls, etc. And because this was a hit-and-run, things got a little confusing. But they helped explain everything to us. They worked around our schedule to get it in and they completed the work in a very reasonable time frame. Most importantly, the car looks as good as new!!! I will not hesitate to call them for any future auto body work we may need.

Brought the car to Auto Body Xperts in Wayland based on word-of-mouth reviews from friends in the…read morearea. Very happy that I listened to them. This is how a business should run. Everyone that I spoke with was professional and the repair was perfect. Next time I see some great-looking donuts or cupcakes, please accept my small gift of a dozen.

From the owner: We are committed to make Auto Body Xperts your first choice for your vehicle collision repair. At…read moreAuto Body Xperts, our experts are dedicated to being the leaders in the collision industry, by providing quality repairs and 100% customer satisfaction. Free Loaner. Free Estimate. On-Site Auto Rentals. On-Site Towing.

We've taken multiple cars to Southern Michigan auto body and they've done a wonderful job. One of…read morethem we had issues with the insurance company. Greg helped out with the issues and really puts the customers first. If we have any misfortunate mishaps I will not hesitate to take my car to Southern Michigan auto body vs any other auto body shop in Battle Creek or Kalamazoo.

Every experience we've had with M-43 has been great and fairly priced. We moved 40mins away and we…read morestill use them.

I would never recommend this shop I brought my car here to get a timing chain done my car had no…read moreissues prior to the timing being replaced it made no noises or anything I had the timing done drove it maybe 50 miles and then my crank shaft sensor went out had to have that then replaced my daughter was admitted to the icu with rsv for 9 days so we had to drive back and forth from there and not even 800 miles later my car just out of random spun a rod they refused to take responsibility when my car was completely fine other then needing the timing done the mechanic Peter even said he don't understand why it did that that my motor was clean and no signs to indicate why that happened and just keeps telling me that I should have done my research on my car before buying it and every place I've called about said it made no sense for my car just to spin a rod unless they dropped something down into my motor while doing the chain but they refused to do anything about it or any sort of compensation for the face I didn't even dive more then 800 miles on the timing chain. I wouldn't take your car here for a repair unless you're willing to be stranded without a car and a company that will not compensate for their shitty work.