I had a very disappointing experience with Seelye Wright. My car was at the shop for over a month,…read moreand the communication was non-existent. I had to call repeatedly for updates, and when I did speak with Andy, he was demeaning and dismissive. Interestingly, we only received clear answers and communication once my husband called and asked who is his boss . Despite having an appointment, I was told they 'didn't have time' and were just working it in when they could. If you are a woman or filing an insurance claim, I'd suggest taking your business elsewhere.

I brought my low mileage 2019 Ram Laramie to this dealership for a parasitic battery drain issue,…read moreand it turned into a five month ordeal. I booked the appointment several weeks in advance, dropped the truck off, and was told after two weeks that they had not even started working on it. During that time, I received no updates and no written estimate of cost or timeline, even though Michigan law (the Motor Vehicle Service and Repair Act) requires repair facilities to provide one before performing chargeable work. Only around the three month mark did the dealership begin giving me incremental repair costs for approval. They acknowledged they did not know the cause of the problem and had to open a STAR case with Stellantis for guidance. In total, the truck remained at the dealership for five months. When I finally picked it up, I was billed approximately $1,706.87 for the repair. To make matters worse, the battery was brand new and tested as good when I dropped it off, but after months in their care, I was told it was now "bad" and that replacement would cost an additional $660.17 for an OEM battery. I declined and replaced it myself in their parking lot in five minutes for roughly one third of that cost using a higher grade battery. When I asked service manager Donnie Stermer for a reduction in the bill due to this, his reply was that it was comparable to normal wear and tear, as if the vehicle had been parked outside. The dealership refused to make any adjustment to the final bill despite these extraordinary circumstances. I paid the full repair bill to retrieve my vehicle but have filed formal complaints with both the Michigan Secretary of State and the Michigan Attorney General's Consumer Protection Division for potential violations of the Motor Vehicle Service and Repair Act (lack of estimate, unreasonable delay, and poor communication). I encourage anyone who has had a similar experience to do the same. I understand complex electrical issues can take time to diagnose, but five months without transparency, accountability, or proper communication is unacceptable. This experience highlights why consumers need stronger right to repair protections so we are not forced to rely solely on dealerships that restrict access to proprietary diagnostic tools and fail to provide adequate customer service. I strongly recommend getting everything in writing and confirming an estimate before authorizing any repair at this dealership.

I bought a Honda Pilot from you guys last summer and its running like a champ. Ive had no problems…read morewith the car and I am very pleased with my purchase. My experience was simple, professional and just the price I wanted. Thank you so much for an exceptional car buying experience. I will definitely buy from you guys again. Five star experience!

I washed my car there today and deposited money in the vacuum and the vacuum was broken. There was…read moreno sign on it. You owe me $1.50 Mr. tapper

From the owner: We are a pre-owned automotive dealership located in Paw Paw Michigan. We offer quality budget…read morevehicles at affordable prices.

Unresponsive to repairs as conditional to sales. Refuses to answer emails and phone calls. Once…read morethe sale was made, we were and continue to be ignored.

Got in touch about a vehicle they posted for sale, "oops, that's not the price, but I'll help you…read morefind something " Sleazy way to do business

Tapper chevy in paw paw sold my wife and I an extended warranty for our 2018 Chevy Travers. The old…read moreextended warranty was set to end at 100,000 miles. We were at 88,808 already and we were going to need a new one. Brent set up the new contract, and my wife and I were both told that the new contract would not start till the old contracted ended. Now we have to get work done on this SUV, and we found out that we lost that left over time from the old warranty which is about 12,000 miles. As far as I can see is that Brent lied to both my wife and I. this is a dishonest person that I will never work with again, and I suggest you stay away from Tapper too.

We had a 1:00 pm appt for new tires…read more 2:30 car was JUST taken in. Why have an appt???? Hello??

Have purchased two vehicles here and will most likely will the next one here. Great place for used…read morecars.

Was told my vehicle was looked over thoroughly and there were no big or underlying issues. Then I…read moreended up on the side of the road within 4 months of purchasing with a cracked wheel bearing, Axel, Axel boot, master cylinder, rotted brakes and rotors. $1500 down the hole after. $9,000 purchase.