I wasn't quite sure where to take my smart car for service since most shops aren't willing to work on them because they are not familiar with them. I then found master mechanic on the Internet I made an appointment for them to diagnose a check engine light that had illuminated on my car. When I arrived to drop my car off at the shop I was greeted by a place that looks like a proper business, nice landscaping clean parking lot and a place that I felt comfortable leaving my car parked for the night. The next day I got a call from the guys at the desk with the diagnosis and the repair and the exact estimate for getting the repair done. They were honest with me about the time for ordering parts and when I could get the car in for service. Since the repair was more than I was expecting, they worked with me on timing in ordering parts and scheduling a return date for repair. I am impressed with the way they handle both their customers and the customers vehicles and I look forward to bringing my car there any time it needs something done to it, feeling confident that it's done with integrity and respect, something that's extremely rare in the world today. Thank you for taking such great care of me and my smart car read more

Master Mechanics (previously European Auto Imports) is owned and operated by Mr. Jammin Rewa, a west Michigan native who worked at EAI while attending Western Michigan University. He purchased EAI from its founder and renamed the business. We took our 1998 Volvo V70 wagon (225K+ miles) in for service this week as we have had no luck at the Volvo dealership resolving a recurring oil leak (the dealership said we needed a new turbocharger and oil pan gasket, neither being the correct solution ). Jammin diagnosed the problem correctly the same day we dropped off the car and had it repaired the following day. Culprits ended up being a bad oil separator, distributor, and several associated hoses & gaskets. He and his team are polite, honest, experienced, professional, and offer very fair value. His shop is extremely organized and clean, his communication skills are excellent, and he truly cares about doing a good job. We will have all our cars serviced at Master Mechanics from now on. read more

My back hatch of my suv would not lock and the handle was broken. This is a foreign car and my regular mechanic did not work on this model. I called 2 dealerships, this was the first of November. They told me they could get me in Jan or Feb 2025. I was flabbergasted. I had no way to lock my vehicle. I was told by a person at the dealership about Master Mechanics. They fit me in that day to take a look at the problem. Their shop is clean and neat. They are friendly and treat you respectfully. They diagnosed the problem. They said if they could get the part in they would fix it the next day. They did get it in. They did fix it the next day. I was safe in my car again. They locked my car inside overnight so I didn't have to worry. I would use them again in a heartbeat! read more

From almost a year ago in dealing with my 2006 range rover hse to dealing with my chevy express 1500 van to assessing an issue with a 2012 infiniti qx56. Jamin at Master Mechanics is definitely the master. He is reliable, honest, accurate, and his level of follow up and concern is amazing. Here we are a year later and I have relocated to a different state 2 hours away and I can still pick up the phone and call Damien and he gives me solid expertise advice on any issue I may be having with any vehicle in my fleet of vehicles. I mean it is to the point that we are considering driving our vehicle 2 hours away to be fixed by Masater Mechanics because he is going to be best priced and accurately fixed. I am forever a loyal customer! ~ Kisha read more

I've been to this shop several times, and they have always been honest, professional, and trustworthy. This time they repaired my exhaust leak and replaced the brake caliper pins and hardware at a very fair price. I really appreciated how they took the time to properly diagnose the problem instead of recommending unnecessary repairs. The service was completed much faster than I expected, and they explained everything clearly throughout the process. It's hard to find a mechanic you can truly trust, but this shop has earned my confidence. If you're looking for quality work, fair pricing, and excellent customer service, I highly recommend them. I'll definitely continue bringing my car here for future maintenance and repairs. read more

I have a BMW 535xi and have to say I am very glad I decided to take my car to Master Mechanics. He has worked with me continuously over the past several months. Great customer service, trustworthy, and I feel very comfortable taking the car there for service and repairs. He has replaced the transmission, the brakes, the water pump, tie rods, serpentine belt... to name a few things. Done a great job and takes the time to explain what is going on and what they need to do to get things working. Always have felt he had my best interest in mind. Very much appreciated and definitely will take it back and also recommend Jamin and the guys to anyone whether they have a foreign or domestic car!! read more

I've gone to Master Mechanics on multiple occasions for different needs and have been overly pleased with the service rendered. The shop is managed well and the owner is courteous, highly experienced, and clearly concerned with providing great service to his customers. The mechanics performed high quality work and provided honest and prioritized feedback about work that should be completed on my aging vehicle. They have a deep parts stock for import vehicles - they were the only shop in town to have an obscure piece on hand for my car. And lastly, the environment in the shop is extremely comfortable and welcoming. Trust your vehicle to these guys, you won't be disappointed. read more

Master Mechanics is our first, and only, choice for the care of our vehicles. We were ecstatic when Jamin bought, renovated and took over this business. We followed him from his previous place of employment. "Integrity Always," is the reason we trust Jamin and his crew. We are not "car people" and have been taken advantage of by numerous others, over the years. That is not the case with Jamin and the crew at Master Mechanics. We trust them and know we're never going to get taken advantage of nor have. unnecessary repairs suggested to us. They keep our vehicles, old and new, running and on the road with awesome work and affordable prices! Thanks Jamin and Crew!!! read more

I have had quite a bit of work done to my BMW. They always have fair prices and do excellent work. I'm very pleased with everything that they've done. I recommend them over any foreign repair shop in the area. I found another foreign Repair Garage in Kalamazoo. I spent over. 1800 Bucks new battery, new this, new that it wasn't holding a charge They kept telling me. Eventually they figured out it was a alternator. Exactly what I told them in the beginning. LOL. Anyway I was very disappointed. Just throwing money down the drain. But Master mechanics is definitely honorable and they care about their customers. read more

I am extremely happy I found this place. It is not only at great location but the premises are very clean and the service is fantastic. It is good to walk into a place and be greeted cordially. It is even better knowing that your vehicle is in good hands. Being a woman, it is hard going to places like this. There is always that worry that they would treat you differently or try to make as much money from you, since "What does a woman know about cars?" Well, not these guys. I know that when I come here, my vehicle's needs will be tend to in a professional manner. I'd definitely recommend it to EVERYONE. read more

My vehicle sat decorating my yard for a couple of years. Moving to a new house forced me to move the vehicle. Through my new neighbors, they informed me of Master Mechanics. Mr. Jamin was very honest on what the issues were and how much it was going to cost and what HE would do in my situation. I took his advice and feel really good on the outcome. He was very patient with the time it took me to come and get my vehicle. I would certainly recommend them for ANY mechanical issues. If they can't repair it or it's not worth it to get repaired, you will be told. Thanks guys for all if your hard work. read more

I have had work done here multiple times and they do a great job. First time had some fouled spark plugs and this time some exhaust corrosion. Staff is quite friendly and level headed. Pricing is as fair as I have ever experienced, especially for the good work they do. These guys don't try to slight you with hidden costs or outrageous fixes, nor are they searching for every single dime they could squeeze out of you. They'll let you know what you need fixed now and what you may need fixed later.I highly recommend Master Mechanics for anyone who needs maintenance near Kalamazoo. read more

Since I drive a Smart car, it is difficult to find a repair shop that is familiar with it. The folks at Master Mechanics are amazing! In no time they were able to diagnose my vehicle, order parts, and arrange a time to do the repairs! Their knowledge on my specific vehicle makes me comfortable with having them take care of my little car for me! I also appreciated the friendly, clean atmosphere of the shop. The feeling of being important was wonderful and made me feel confident with the provided repairs. Thanks for being such a great shop to work with! read more

Master Mechanics was great. I came in for a new AC Compressor, as mine had been completely wore down. They quoted me, ordered the part that day, and fixed my car back up, all in the same day. They took a complete look at my car while fixing the AC Compressor and noticed a belt was going bad as well. They went ahead and fixed that for a low charge too. Jamin and his team were fantastic, personable, and trustworthy. It also helped that Jamin had his sweet 2 year old Husky in the lobby too, which topped off the entire experience. Thank you, guys! read more

I was considering buying a used car and wanted to get it checked out by a mechanic so I brought it to Master Mechanics (I found them on the internet). I got prompt, polite service for a good price and the owner even gave me a slice of pizza when I asked him where I could get some food while I waited. I ended up not buying that car from the dealership but I brought in another used car a few days later and got a 10% discount for the continued business. I would definitely recommend this place for the great service and the nice staff! read more

My daughter goes to WMU and her starter went out her Hyundai. Based on reviews I had her car towed here after getting a reasonable estimate. I'm in the Detroit area. They called me back and told me they found a number of other things wrong and the new estimate was $1600. Being a little skeptical I asked that they sent me photos. They glady did so and in fact everything they said was bad was actually really bad. I had them go ahead. The car runs great now and I recommend these guys without hesitation. read more

Once again Master Mechanics came through for me. I have an older Saab 93 convertible that many shops either don't have the knowledge to work on, or just don't want to bother with. Master Mechanics has always put me on the schedule,done an excellent job making the necessary repairs, and charged a fair price. All this and the employees always have a smile and a cup of coffee. Once again thank you to my favorite group of mechanics. I would recommend this place to anyone. Diane Noble read more

As an owner of an older model SAAB, I am grateful that I had Master Mechanics to turn to in a pinch! This "repair" was replacing a front lightbulb. While talking to Jammin, the owner, I talked about a weird thing my car was doing on right, tight turns. They listened! And they were able to located the problem! They showed me the problem, gave me an estimate, and set up an appointment. There was no additional charge for them looking! Yes, I trust and recommend Master Mechanics! read more

I was looking for a place to have some general maintenance done to my Volvo, and after several phone calls I felt the most confident in Jammin. He was quick to call me back with an estimate and very knowlegeable on the phone. A feeling I was not getting from other shops. I dropped the car off for service, received a phone call about some other things that needed attention, they took care of it all in on day. Repair cost were very reasonable, and I will diffidently be back. read more