This was an odd one for me, because I'm very split on my opinion here. Let's start with the vehicles, because ultimately it's a used car lot and that's the main point, right? I stopped in for a specific vehicle that I had spotted online. Very beautiful car, well appointed, in great shape. I gave it a good look and found it to be top notch. No real concerns with the vehicle itself. I also scanned the rest of the lot and to me, it really looks like they have a nice variety of very good vehicles. Overall I'd say that if you are looking for a vehicle that is a bit more higher end than the average used car lot, this place seems to have a good selection of vehicles that fit that bill. They are not dealing in massive high mileage vehicles with a history of fender benders and dents and dings all over them. The inventory here is clean, straight and well maintained. I was not, however, very happy with the overall sales process. And I ultimately found a different vehicle elsewhere that fit my situation better. I wanted to bring my own financing because I have a credit union I have worked with for well over 20 years. I trust them, they know me, we have good honest conversations that help me create a financial situation I am comfortable with. But here, they were a bit pushy about running the financing themselves and almost outright insisted that I let them run it their way. It got to the point that I was getting rather irritated about how pushy they were getting about it. In the end, I did not buy the car from them. As I stated, I found a same model car elsewhere that fit my situation better, so I went with that car instead. So I'm very split on this one. The inventory here seems very nice, but the sales tactics feel very pushy to me. Your mileage may vary. read more

Absolute worst dealership I have ever had the displeasure of working with. They cheap out on their inventory purchases. They clear codes before customer arrivals and then hope that their customers don't notice till later. If check engine lights come back on they may make it right eventually but they will make you deal with Mark Jorgenson who is the most unbearably clueless and difficult guy to work with on getting things handled. If you are going to look at a vehicle here please get a third party inspection done before purchasing read more

Sold me a Honda element for 9500.00 I sent the deposit. The next day I called the salesman said it was a good thing I put the deposit down because of all the interest. Next day they said the car had transmission problems and it needed to be fixed at a cost of 4-5 k. So they were going to put 5 k into a car they just sold for 9500.00. The price they relisted it was 16k buyer beware. And if you buy this car. Get the proof of the transmission repair Black honda element read more

Overall very happy with my truck buying experience here. Earned 4 stars (instead of 5) because the vehicle I was interested in initially had tires that were dry rotted and inoperable, causing a wobble at high speeds, however the team was very accommodating and were able to get brand new tires on within 2 days. I felt that this should have been corrected when they originally acquired the truck. I would shop here again in the future though due to how accommodating they were and willing to compromise. Staff was very friendly with great communication and were willing to deliver and address any issues with vehicle. read more

BUYER BEWARE. Maxx sold me a Denali, that broke down day after I brought it home, after a month of attempted fixes Maxx switched it out for a Dodge 2500 which is not safe to drive even after they had it for 4 months attempting to fix our due bill issue.... To validate this I had two shops look over the truck. One being the Dodge dealership; Dodge stated it needs to be fixed/was not fixed correctly. Not to mention Mark clearly stated to me he was driving his kids around for personal uses while Maxx had it in their possession. Currently we are waiting for our trial date in court because they will not fix the truck correctly! read more

Maxx Autos Plus - Auto Loan Providers Near Me - Puyallup, Washington

We had a very good experience purchasing a vehicle from this dealership. No high-pressure sales. Car had more upgrades and was nicer than listing. We even received a refund for the overpayment of license fees. read more

In 2020 we bought a used diesel ford truck. This truck has done nothing but broke down.,Since day one it has broke down, or either in the shop!! Currently in the shop and this repair will be over 5 grand.. DO NOT BUY FROM MAXX AUTO SALES read more

Absolutely the best experience I've had buying a car! Thank you for going above and beyond in helping me find the right car

Bought two cars from Maxx Auto and Jerry helped us get into them for a good price and took very good care of our daughter and us. We loved the experience read more

Very poor customer service. They will not even return a call, a simple call would have changed my experience with this dealership!

Quick and painless trade in! Rocky was great! Thanks Maxx Autos! Very happy to have such an easy transfer

Great experience buying a car for our daughter. Great honest reliable company! I will be going back to purchase for my other daughter! Thank you Maxx Auto Plus Job well done read more

Son bought a 2011 f250. The engine light was on they said they would fix it. They only plan on fixing part of the problem. Said they would fix the tailgate by putting a cap on it. They dance allllll around the cupping tires but because after the deal was done the engine light is a def pump. Toooo much money they say so all other promises or implied fixes wont be happening. This dealership also charged almost double what kbb said its worth in perfect condition. So people BEWARE this dealer is only out for themselves. However if anything happens to my family while in this truck i will hold them 100 percent accountable. The state says they must do an inspection before selling a car but they did a half assed job the law also says "road worthy tires". Cupping tires are not road worthy. RUN DONT WALK AWAY FROM THESE PEOPLE..DONT BUY ANYTHING CAUSE IT WILL COST YOU! read more

dealer was nice but they sell broken cars. I bought a car from here 4 months ago only to now have to sell it due to a engine issue thank you for wasting my time and money don't buy from here. read more

Went to go look at a jeep wrangler. Clutch was fried. Suspension was fried. Top leaked. They still wanted $11k. Un believable!!! The salesperson took the jeep into the garage and had his mechanic look at the vehicle. Mechanic knew there was a problem, said the owner was not willing to fix it. This place does not deserve one star. read more

Great dealership to do business! Lots of inventory and nice staff , I recommend this dealer if your looking for a nice car ,truck or van.

I was beyond stressed to purchase my new car, but Maxx Autos was able to put my mind at ease. I found an ad on Craigslist and texted the number, expecting to hear back within the week. To my surprise, Ernie had immediately responded. I asked A LOT of questions and he very promptly and thoroughly addressed all my concerns. The entire staff is friendly and helpful. Which I found very comforting. They were all patient with me during the purchase process. As an added bonus, Ernie went and filled up the tank for me before I drove it off the lot. I really appreciated that small gesture of kindness! I am beyond pleased with my experience at Maxx Autos Plus, and am more than happy to recommend them!!! THANK YOU! read more

Great customer service. Jeff is very people oriented and made our experience of our truck purchase very easy thru out the entire process. Chrissy also made us feel comfortable with the paperwork that we sign. This was one of if not the best car buying experience I've had. Will certainly do business in the future with Maxx Auto Center.. James T read more

Probably the best/fastest/simplest car buying experience I've had yet. Had some chatting with Ernie on a few vehicles ahead of time before I got to the dealership around 2pm. Ernie had the car ready to test-drive and most of my financing locked down. By the time I was done with the test drive, Ernie had 3 different options for me, two of which were w/in my monthly payment expectations. Also, there was no hassling or bickering on my trade. They literally asked me what I wanted for it and gave it to me (just above BlueBook trade-in). I was out the door by 3:30pm (90 minutes total) with the new car in hand. These guys and gals have the process down and they're great to work with. Thanks Ernie and crew! read more

Sam told us he was getting some paperwork for us, 30 minutes later find out he went on a test ride in another vehicle. Wasted time, wasted sale. read more

I'm shocked and appalled that so many have had a negative experience here. I bought a Camry here about a year ago, I felt the staff went the extra mile to make sure we were happy with our purchase. The finance manager had to really work to find me financing, but he did it and got me a good interest rate, too. Maybe it depends on who is working when you go in, but I've had nothing but good experiences with them . And the car still runs great, and I was never offered $25 to write a good review. read more

If i had read the reviews before going into this car dealer i know i wouldnt have bought a car here. My husband and i and our infant baby went here looking for a work car for my husband because our last one was in a car accident. Jeff pushed us into buying a more expensive car than the one we came to look at. Then they added a service contract when i specifically told them i dont want it and lied to me that im getting it for free. I went in their office and asked them to refund it back because i dont want it. So please do yourself a favor and look somewhere else and not here because 1 month into having the car, the car died! I dont recommend Maxx auto plus. read more

I bought a car today in less than 1 1/2 hours. No BS No haggling. Jeff gave me a fair price for a good car. I would recommend checking them out if you need a car but don't need high pressure salesmen wasting your whole afternoon. I'll be back when I need another car! read more

I purchased a car here over a year ago. I really like my car. This I a PSA for anyone looking to buy. If you are a lone female and/or an inexperienced auto buyer be cautious at MAXX. I recently found out I signed for items I was told were necessary to purchase in order to receive my financing (warranty, theft protection etc). All illegal practices. These items cannot be added automatically in order to obtain a car loan/note. Live & learn. Learn from my experience & be very cautious if purchasing an automobile from MAXX Auto Plus in Puyallup on River Road. read more

We purchased a 2007 Dodge Ram 3500 from them. It was a great experience and we got the truck that we wanted. It was a in and out experience. They took our suv in on trade and gave us a fair price as well. They did all of our financing in house as well. I will send everyone I know that's looking for a vehicle to them. If they don't have it they can find it for you as well. read more

Maxx Autos Plus - Auto Loan Providers Near Me - Puyallup, Washington

Purchased my 2010 Subaru Impreza and I was greeted with friendly staff. Thank you Max Autos Plus.

I write this review to help an inexperienced buyer and hopefully stop anyone from the headache I experienced. I purchased a wrx and literally 3 hours after purchase the entire dashboard lit up. The car still had a year left on the factory warranty but since it had modifications on the motor the factory warranty was void. I would have been ok with that but the tuner was removed I believe while I was waiting for funding for the car. The car wasn't driving or sounding like it did when I test drove it. It had a Cobb intake and tuner but when I left after purchasing it only the intake was on the car. The Subaru dealership was going to charge me 160 dollars for the diagnostic since the warranty was no longer valid but fortunately they wrote it off because they felt bad for the headache and situation Maxx Auto Plus had put me in. The car was running extremely lean from the missing tuner and will shortly cause ringland failure and more than likely burn up the engine. It's also a state law that cars with modifications are clearly marked as such and this dealership did not disclose anything about it. I suggest going to a dealership with a good reputation and steer clear of this one! read more

These guys were great. Got paperwork done quickly since I needed to get to the airport to pick up my son with his new car. Jeff and Shawn, Thanks for your help and laughs while waiting. read more

I was lied to about the warranty saying it was a powertrain and turns out its parts specific. had to spend 10,000 to get truck back to usable condition, glow plugs, and injectors. But hey they offered 1,000 dollars to "make it right" place is a joke. read more

Wayne was genuinely nice and very helpful. He made the process of buying our car so fast and easy with no issues at all. Would definitely be coming back. read more

I recently sold a sports car {in pristine condition} to MAXX Auto Plus. The salesman {Shawn} showed a CarFax report stating an accident, although I had a clear title, consequently the price was lowered to which I agreed. I feel I was taken advantage of. I received $8,500 for the car. The next day the car was on the lot for $15,500 and I was told it sold within a few days. SO BE AWARE read more

Worst experience ever at Maxx auto! I wouldn't recommend to anyone.  They do not stand by their product.  Then when try to talk to them and make it right they gang up on you and bully you. They drag it out as long as possible with no contact. This dealer is a joke. No customer service. DO NOT BUY A CAR HERE! read more

I was shopping for a specific car and was frustrated after having no luck, and even having the vehicle I was looking at sold. I came to Maxx's and I finally was taken seriously (especially for the car I wanted) but they didn't have the vehicle on the lot. They were kind enough and helped me find the car I wanted, and were efficient, and knowledgable in the whole process. Glad I waited, and didn't settle for a different car! read more

Maxx Autos Plus - Auto Loan Providers Near Me - Puyallup, Washington

So I guess that means you as the owner would be calling me a liar? I assure you Wayne is not honest and he's a lazy salesman. Check yourself before you make this review worse by calling customers liars! read more

Bought a f250. With the check engine light on said they were going to fix the check engine lights the door and the cap on the tailgat. they still haven't done anything to it. Ignoring my calls,texts, and emails. This truck is a lemon leaking fluids but I'm an idiot because "it's just the ac". nothing but issues. told them let's just switch trucks but nope banks are involved. Sold me a truck that no person should have. read more

I was interested in a vehicle but I guess was working with a very rude salesman who talked about my daughter credit score and how she's so young and has bad credit.First of all that's confidential info and no thank you! Dont judge people with their credit you do t know how much money they have saved so Wayne before you deal with another customer learn how to be nice maybe you'll succeed! Worst experience ever and By the way we did buy a car from somewhere else with low apr!!! read more

I wish I could leave a 0 rating. I don't know who this dealership uses for financing, but we were quoted a 29.99% interest rate with a $2K down payment on a $7,999 car. We said absolutely not, went to a real dealership, got the car that we wanted with a single digit interest rate and $1K down. The car that we bought was newer, had fewer miles on it, and was in much better condition, so I guess we could thank Maxx autos for quoting such ridiculous, predatory financing since we ended up with a better vehicle. read more

I had been looking for this specific model truck that Maxx Auto plus had was a quick and easy in to check it out and figure numbers. Jeff was very honest about the pricing I had to figure out a way to get this truck he gave me some options, took a few days to think it over. Luckily Jeff and Wayne both waited for me patiently. Finally a few days later I was back with the down payment and off with my truck. Great experience. read more

I bought a car here a while ago. When I was looking at the car the rear passenger window wouldn't roll down and the rear driver's side door wouldn't open. Easy fixes that they would take care of once we purchased the vehicle. Apparently their repair shop was backed up so they pawned us off the another mechanic. They fixed the window. They also got the door open but damaged the window on that door. They then wanted to charge us to fix the window that THEY BROKE. We told Maxx about this and they said it was not their problem. They wouldn't even call this other mechanic so try to resolve this. They just washed their hands of the whole thing. Never again Maxx! read more

Be very careful when you go here looking for a car. I found a black challenger R/t on there website and scheduled an appointment to look at it. When I got there I was so disappointed. The dealer John Silva had absolutely no sales etiquette to save his life. The car was a lot more beat up than the pictures led me to believe there were spots of paint chipping all around the car and a nice big indent on the front panel around the headlight that looked like someone backed into it. The whole car smelled of smoke and was running super rough when I took it for a test drive. Before even scheduling the appointment I was told the car was "super clean" so when I asked John about it he simply replied "Hey man, it's not a new car" and repeated that phrase over and over. When the test drive ended I tried to thank him for his time and say that I would think about it, he didn't even shake my hand or acknowledge myself or my friend who was with me, he just repeated that it wasn't a new car and stormed off back into the building. He was incredibly rude and snarky the entire time. Needless to say, I won't be doing business with them even though they had a couple other cars I was interested in. If that kind of salesmanship is okay there, I would avoid it like the plague and recommend everyone else do the same. read more