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    Full Throttle Auto Sales

    4.9 (36 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Full Throttle Auto Sales

    Auto loan

    Car buyers

    Full Throttle Auto Sales Photos

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    This one's long pending - My wife and I decided to buy a car that was listed on their website and Steve exceeded all our expectations on this purchase. He went above and beyond what any car dealer would do and was completely transparent and honest about the pricing. We spoke over the phone multiple times to work out the specifics and Steve and his wife had everything ready for us when we went to their store. This was an extremely refreshing car purchase and we wrapped up everything in under 2 hours with zero hassles. I had read all the reviews before going for the test drive and went in with very high expectations. But I'm happy to say that these guys still went above and beyond and surpassed all my expectations with their service, honesty and simplicity. I highly recommend these guys to any new car buyer, you wouldn't regret it one bit! :-)

    Lindsey A.

    Can't say enough positive adjectives about this place and the experience I had with them. They're an amazing young couple who truly put your wants and needs first. They want you to be happy, they get to know you and get a feel for what you like and are incredibly knowledgeable/passionate. They make you feel like a friend with no pressure whatsoever. I highly appreciate Full Throttle Auto Sales. My car came from CA with a few normal scratches to the front bumper (anyone who's lived in a major city and parallel parked knows this is inevitable) They made sure to have it specially fixed and went ahead and did the rear bumper as well, none of this changing the promised (AMAZING!!!) price. They also detailed the car to the point of looking absolutely brand new. I had been car-hunting for several months and went to several different dealerships, and none compared to the level of detailing. Their car selection is superb and they're just great people. They are very honest and up front. There was a small gap in the Carfax and Parichat was able to very quickly find the missing information and send it to me. They respond to emails almost immediately! They helped walk me through everything with ease, lessening stress. They have relationships with loan agencies and can recommend what's best for your personal needs. The place itself, as others have posted pictures, is quaint with very cool artwork and crystals for that positive energy ;) and they have a gorgeous female black German Shepherd, which my 8 year old son now insists we get. They have a shop connected to the office with some hard-working mechanics who know their "stuff". There's also more beautiful artwork on the walls in there as well. Another review posted some pics so you can see. Thank you Full Throttle!!! Highly recommended! Will be suggesting to the my friends, family, and co-workers (RN's) which reminds me, they also give a military discount. Go check them out! You won't be disappointed. https://www.fullthrottleautosales.com/

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    4 years ago

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    Steve P.

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    3 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Steve P.

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    7 years ago

    Such a great auto buying experience! Very nice staff and we love the Lexus we bought! Definitely a trustworthy dealer!

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    9 years ago

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    Review Highlights - Full Throttle Auto Sales

    If I have his name right, I believe Steve and his kind wife make sure to do right by you as a person.

    Mentioned in 24 reviews

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    Payless Auto Sales - Transmission oil pan leaks

    Payless Auto Sales

    (36 reviews)

    I purchased a car from them in October and they sold me a bogus warranty and GAP insurance. In…read moreDecember I had to have $1700 worth of work to replace the thermostat and the warranty told my shop to 'F' off and hung up on them. Turns out they tell everyone who files a claim that you cannot prove the parts were bad and they won't cover the repair. I knew this was not an up and up dealership but I like the car I purchased. Now I have to try to get out of the extra for the bogus warranty...you cannot tell me they don't know that what they are selling is no good. stay away from this place!!!

    About a month ago I bought a car from this dealer. Sean was a sales person. He works good and he…read moregets 4stars(minus one for involving in these shady schemes), but the thing is that sales person makes a sales and paperwork is on financing department, which has dishonest attitude to customers. In addition to the fact that the car requires investments(transmission, oil pan leak, rear rotors etc), which I found out about when signing the papers, the owner of the company Antonio said that with an installment plan for three months, their company will be listed on the title, but if I make a payment before August 8, the title will come with my name without adding their company to it. While at the dealer, I said that I would come and pay everything before August 8, since I do not want anyone to be listed on the title. Today, on August 5, I talked to Antonio, who, as it turned out, is also a finance manager. He said that they will check if they have already requested the Title, to which I said that I have three more days to make the payment, which I intend to make before August 7, since I do not want to see anyone in the title except me, but he began to explain to me with everyone that they send the documents in the first week, and perhaps the title already has their name and I will have to re-register it at my own expense. As a result, we had a conflict because they lied at the beginning regarding the payment until August 8. Also, this person systematically interrupted and I had to raise my intonation so that he would stop interrupting and start listening, which is extremely unprofessional on his part. The result of what came out: additional expenses for the car, lies during the transaction, incompetent behavior in the dialogue and incompetent attitude to the sale with added problems for the buyer. I do not think that I will recommend this dealer to anyone, rather I will voice it so that they avoid it. I will also add information to the reviews on how the situation was resolved so that people can soberly evaluate the work with this dealer. I will also add info on BBB, YELP, and other platforms to make sure people will be prepared

    Gene Pankey Motor

    Gene Pankey Motor

    (57 reviews)

    We've purchased 2 vehicles from Gene Pankey Motors and have been very satisfied with their service…read more Our last vehicle was a pickup truck purchased with the help of Craig, a true professional. No pressure and very helpful. Upon wanting to take a test drive, it was found that the truck had a faulty battery. Craig apologized and asked if we could come back in a few hours and it would be fixed. That left us time to look at trucks from other lots. When we returned, the truck had a new battery and we did a test drive, loved it and made the purchase. Multiple months later the battery failed under warranty. I couldn't find the battery paperwork and called Craig for a copy. He got back to me the same day and stated he couldn't find it either. He then told me to go to their associated repair shop several blocks away and he would pay for a new replacement battery! Now THAT is customer service and why we've purchased two vehicles from them. It'll be time to buy another vehicle soon and you can bet we'll return to Gene Pankey Motors and the great service that Craig offers! Personally, I've never had such great customer service at any other vehicle sales location. Gene Pankey Motors is THE place to buy quality pre-owned vehicles. I cannot recommend them any higher!

    Overall Experience: 2/5 Stars…read more Here's my experience purchasing a used 2018 vehicle from Gene Pankey Motor Company in Tacoma, broken out by team and overall experience. The Car: 4/5 Stars I purchased a used 2018 vehicle that I genuinely love. One thing I appreciated was being able to take the car to a local dealership for a pre-purchase inspection before buying it. That said, there were several quality control issues that should have been caught before delivery: * The battery still had visible battery acid corrosion on it despite being told by the salesperson it would be cleaned prior to pickup. * Shortly after bringing the vehicle home, I noticed a puddle of oil underneath the car because the oil pan drain plug had not been properly tightened after servicing from S7 Automotive. Thankfully, the oil issue was an easy fix that I handled myself, and overall I'm still happy with the vehicle -- but these are details that should not be missed during inspection and prep. Salesperson Experience: 1/5 Stars The salesperson was helpful initially and I appreciated that the test drive process was low pressure. However, the overall experience left a lot to be desired. I told him upfront that I wanted the vehicle inspected at a dealership of my choosing, and he initially told me that was not allowed and that I needed to use a mechanic they preferred. Later, the sales manager clarified that I absolutely could use any mechanic I wanted. There was also a strong emphasis on closing the deal quickly because the salesperson was going on vacation and wanted the commission finalized before leaving. He repeatedly mentioned not talking to other salespeople because it could impact his commission, which felt unnecessary and unprofessional from a customer perspective. Communication also became pushy at times regarding financing paperwork and getting the check delivered. When I arrived to finalize and pick up the vehicle, the interaction felt very transactional with little appreciation or customer care shown. Sales Manager: 2/5 Stars Mixed experience here. The Sales Manager (salesperson's boss) did ultimately clarify that I could take the vehicle to any mechanic I chose for inspection, which I appreciated. However, he also told me my license plates would be mailed out on a specific Monday, and that never happened. I ultimately had to follow up through the business manager to get the issue resolved. Business Manager: 5/5 Stars The business manager was by far the standout part of this experience and honestly saved the deal from becoming a much worse review. When I arrived to finalize paperwork, there had been internal communication breakdowns with the sales team, which caused delays with my credit union paperwork. He stepped in immediately, worked through the issue professionally, and made sure I didn't have to make another trip. He also personally handled getting the battery corrosion cleaned after I mentioned it had not been done as promised. He also mailed out my license plates as that fell through the cracks on the sales manager's end. He was professional, customer-focused, proactive, and easily the strongest representative of the dealership during this process. Service / S7 Automotive: 2/5 Stars I didn't deal with them directly, but based on the work completed on the vehicle prior to sale, I was not impressed. The brakes squeaked after the brake service, and the loose oil drain plug was concerning. Overall, I like the car and there were some positives about the experience, mainly the Business Manager, but the dealership's communication both with customers and internally needs improvement, and the overall experience with the sales team left a lot to be desired.

    OneMain Financial

    OneMain Financial

    (2 reviews)

    The staff at the OneMain Financial branch at 10202 Pacific Ave S #103 in Tacoma has terrible…read morecustomer service. I've never experienced anything like this before. When I visit, it feels like I've walked into their home uninvited and am disturbing their meal. When I talk, it feels like they're waiting for me to leave so I can get on with my business. At the very beginning, when I was signing up for a car loan, the staff was very polite. Later, my car was in an accident, and the insurance company declared it a total loss. That's when my real interaction with the staff at this OneMain branch began. On the first day, I needed a statement of my account balance. The staff was reluctant to answer my questions. The next time, I came with a check from the insurance company in my name and in the name of OneMain. It turns out this branch can't accept a check because it's not licensed to provide banking services. Why didn't they tell me this right away? I explained my situation the day I got my balance statement. Afterward, they sent me to another bank with a cashier's check. Naturally, the other bank couldn't help me, since the check had two names on it: mine and OneMain's. When I returned and politely asked for clarification and explanations, I was told to go outside because the staff had to leave immediately and were closing the premises. This was during the day, during business hours. As a result of the incomprehensible actions of the staff at this OneMain branch, I decided to pay off my loan in full and get a balance statement. So, today I paid off the entire loan in full and went to the branch to get the statement. The staff saw me parking my car and locked the front door right in front of me. I approached, extended my hand, and then the glass door closed. In response to my questions and requests to be seen, they replied that I should call the number on the paper and schedule an appointment. I was shocked. Three hours had passed. I was sitting in my car in front of the OneMain branch and couldn't get through to them. I urgently needed a certificate stating that my credit account was at zero dollars. I saw the staff calmly walking around the OneMain branch, and I didn't know what else I could do to resolve my problem. My entire interaction with the bank was calm and polite. I simply needed someone to clarify my situation. I have a large social circle, many friends and acquaintances. I promise that I will always discourage everyone from doing business with this bank.

    This company is a joke, I have had nothing but problems with this company ever since I opened an…read moreaccount. Then they just close it abruptly and all of the employees on the phone only say sorry, not helpful at all. I encourage everyone to use a different company to get a credit card bank account or auto loan. They'll just end up Fucking you one way or another and they don't care at all!!!!

    Car Pros Credit

    Car Pros Credit

    (12 reviews)

    What a weird interaction with this place…read more.. I've been looking for a new vehicle for months and have a very specific model in mind. They had it on their website at the "Car Pros Credit Care" location, so I submitted my contact info and was promptly responded to by early next morning. I had work that morning and couldn't get to any of them, but they called, texted, and emailed about me coming in to "see the car" all in the span of a few hours. Eventually, I responded back and set up an appointment. Autumn was very pleasant to speak with (over text/email). For some reason, she wanted me to go to the Car Pros KIA location and that she'd have the car sent over. The distance wasn't too far apart from each other, so I said, "Why not?" And agreed to an appointment at the Car Pros KIA location for the car I messaged about and not at the "Car Pro Credit" location that I originally inquired about. Come the day of the appointment, I made the 21-mile drive to the dealership and aimlessly walked around until I stumbled upon Moe, who I guess would be my salesman. Moe... very nice and delightful guy to speak with. I told him I was there for a certain car and he told me, "Oh, I don't think it's ready yet" and began trying to ask me questions to which was clear his intent was to get me to purchase a different car than the one I came in to see. Presumably, one that has been sitting on their lot for a while or something. I wanted to roll my eyes so hard. Then he leaves to "check it out," and after 5 minutes or so, he's gesturing me to come with him outside... We're walking around the building to a car to which he tells me to get in... I ask him where we're going, and he tells me "to the other lot where the car is." As he's pulling out and driving towards the exit, he starts telling me about reserving the car by putting $1000 down because it's a hot seller." Like sir, I know. That's why I want it. As he pulls out of the lot, he tells me the car isn't ready and I won't be able to test drive it today, but I should put $1000 down to reserve it. Lol, SIR, I will NOT be putting $1000 down to reserve a car that I haven't even driven. I immediately told him no and to bring me back before he went any further. We shook hands, and I gave him my contact info (at his request) so that when the car is "ready," he will let me know. I left and drove 21 miles back home. Honestly, the whole 10-15 minute interaction with them left such a bad taste in my mouth that I will not be returning to purchase a car. Obvious high-pressure sales tactics, and they reply so promptly only to fail to do their part in communicating such an important detail such as the car not being "ready." Also wanted to add in the fact that it almost felt like I was being kidnapped lol. Like why are you telling me to get into this car without telling me where we're going and why. "Let me go check on it," just to come back and be like, "Get in this car." And then why have me go to another location just to attempt to kidnap me to bring me to the original lot I inquired about?... Was that even a sales tactic? Jeez. All in all, I just wanted to buy a car. Wasn't looking to play your little games. You lost a sale.

    Had a wonderful experience at Car Pros Credit with Bella my salesperson, Jason the manager, and Jon…read morewho did the financing! The whole team worked diligently to find a car for me that was within my terms and budget. They were very courteous and engaging during the whole process. There was no high pressure sales and it was stress free. They really left all the decision to me, explained the financing very thoroughly and answered all my questions. As a result I got a great car that I really love!!!! I highly recommend going to them if you looking to purchase a car.

    Full Throttle Auto Sales - usedcardealers - Updated May 2026

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