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Tacoma, WA

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AutoLane Motors

5.0 (4 reviews)
Closed • 10:00 am - 6:00 pm

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8 months ago

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Enterprise Car Sales

Enterprise Car Sales

(39 reviews)

Ok car accident in December rented from Enterprise next door. My associate and I were speaking…read moreabout the car buying experience (yuck). She said I can give your name to someone next door. I replied with Great, thank you. Received a call from, Chris the next day. I wasn't ready to buy a car yet however we talked about options and I viewed the website. Told him would call when I was ready. The insurance company finally paid off my car (financed). I didn't really want my credit ran and couldn't afford to pay for the. Rental returned it and went next door to see what was available. Great cars in the lot all clean and ready to drive. No negotiating all prices are listed and firm ( not a problem for me). Ok so this is what happened I told him look I don't want you looking for financing for no reason the other loan won't reflect paid. Showed him the payment being sent to insurance gave him my info and we found financing in less than five actually several banks approved me. The best part is the car that I ended up getting wasn't even the car I thought of buying - I drive a couple of cars and based on our conversation Chris pulled the car of my dreams in the front I drove it, loved it Went inside and made the purchase. I appreciate my Salesperson Chris for directing me in the right direction because I didn't see that car any place and it met my price point. Happy Driver

I purchased a 2024 Malibu from Enterprise Car Sales, Lakewood. I purchased Gap coverage. The car…read morewas totalled and 10 months later I cannot get Lakewood Enterprise to send the documentation to the insurance so I am forced to pay the gap myself. I call and get immediately disconnected. This is a corrupt company, I will not buy anything from these a-holes again.

GT Auto Sales

GT Auto Sales

(108 reviews)

Purchased my Range Rover this weekend with Shahi. He was very educated on all vehicles. Showed me…read moremultiple vehicles and knew all details on each car wasn't just trying to sell me on anything, he was helping me make an educated purchase. Everyone there was helpful and attentive.

I came in to GT Auto because I kept getting things in the mail saying I qualify for the vehicle…read morethat I wish to purchase but when I got there I couldn't get the vehicle that I want the person that was handling me his name was Troy Troy told me that I qualify for a vehicle the vehicle was a 2014 Honda Civic I didn't want the car and I didn't want to do the deal Troy insured me that this is a program that he's got going on if follow through with this program you will establish credit the program was to make six payments for 6 months of $355 come back after 6 months and I'll put you in the vehicle that you like. I came back to talk to Troy on the 4th month explain to him that I was getting letters from the bank my principal was up to $785 Troy told me don't worry about paying on the principal. Just make your payments on time for 6 months come back and see me just make your regular payments don't worry about the principal. So am I six payment I came in to talk to a salesman named Tony Tony told me that my credit score is high enough for a 2019 BMW X5 m50i. Tony runs my credit comes back and tell me that I need 4,500 down to make the deal.I asked why he said I still owe on the Honda I told him what Troy said to me he said I'm sorry you was told that but until you come up with $4,500 I can't do nothing for you my total loan $15,800 they added on gap insurance and car theft just to get more money for their deal not happy I recommend going somewhere else for a vehicle these people are bad business. I'm over the fact that I got stuck with a car that wasn't what I desire but it's the fact that I got lied to just so he can make a sale plus add features that I didn't need to get more money out of me I was done wrong and taking advantage of I've always purchased a car through private or in-house my first time dealing with GT Auto bad experience.

9999 Auto Center - The car that was for sale

9999 Auto Center

(25 reviews)

Had absolutely the best experience buying my car from 9999 Auto Center. They were willing to go to…read morebat for me for the price I wanted. And even helped with getting me insured for a great price. Would definitely recommend to come here to get your next vehicle. Jordan was the salesman who helped tremendously and Aaron the Boss stepped in and locked me in a great price.

9999 Auto Sold Me a $20,000 Lemon and Refuses to Take Responsibility - Buyer Beware!…read more​0 STARS. Do NOT recommend this dealership! ​My experience with 9999 Auto has been one of utter deception, financial devastation, and complete lack of accountability. I purchased a vehicle from them that turned out to be a lemon with a known and documented manufacturer defect (an open TSB, specifically coolant intrusion leading to complete engine failure), and they have refused every opportunity to make it right. ​Here are the facts of my appalling experience: -​Refusal to Acknowledge a Known Defect: How can a dealership that sells used vehicles not know about an open Technical Service Bulletin (TSB) for a critical engine defect on a car they are selling? They knowingly or negligently sold me a vehicle with a ticking time bomb engine, which has since failed. -​Intentionally Delaying Help: I began reaching out to 9999 Auto about this serious issue back in August, which was before their supposed "six-month limit" for assistance. They stonewalled me, dragging their feet and providing useless information. They finally quoted a cheaper repair price from their shop weeks after I first asked for assistance, but only after the engine had already failed. -​ZERO Trust in Their Service Shop: When they finally responded, their only offer was a cheaper quote from their internal auto shop. Considering they sold me a vehicle with a known, catastrophic defect, I would not trust their auto shop to perform any type of work, let alone a complex engine replacement. Their priority is clearly profit over customer safety and quality control. -​Refusal to Buy Back the Lemon: My loan bank specifically advised me to see if the dealership would buy the car back to prevent a financial catastrophe. 9999 Auto flatly refused, claiming I was "past the six months"--a cruel technicality, since they knew I was struggling with the issue prior to that date. They are prioritizing a one-month loophole over their customer's financial well-being. -​Financial Devastation: I am a 29-year-old who has spent five years diligently building my credit, even paying off three previous cars early. Thanks to 9999 Auto's refusal to help, I am now left with an inoperable, $20,000 lemon and face the real threat of severe credit damage that could take years to repair. ​If you buy a car here, you are signing your life away. 9999 Auto will not take responsibility for the lemons they sell. Save yourself the stress, the financial ruin, and the fight. Do extensive research and read every single line before you consider giving this dealership your business. ​Do not recommend 9999 Auto. They sold me a defective car and left me stranded.

Curbside Motors - You gotta be kidding me

Curbside Motors

(106 reviews)

Amazing customer service and extremely helpful!! We had seen…read moregreat reviews for this lot and decided to go check them out. We met Kevin who greeted us and showed us a great variety of cars that were realistic to my budget, while also having all the luxury components I was looking for. He made us feel taken care of by searching for the perfect car for me. We saw a great car but at the time we noticed it, it had already been spoken for and was a bit too nice for me, so we decided to wait a few days to make a purchase there. And in less than a week Kevin gave us a call to inform us the car I really wanted was available, and within budget. Within hours I was driving my new car home!! He was very helpful finding the perfect car for me, and I am so excited!! Everyone there is very welcoming and helpful! I also wanted to mention Jessica. She was extremely nice and very insightful, she goes through every financial aspect in a way that makes the regular person understand the financial side of car-owning. She has great references for services and makes sure that everything is taken care of. Curbside motors is an amazing establishment, i will be recommending everyone to go check them out!!

DO NOT BUY A CAR FROM THIS MAN.HE IS A SCAM ARTIST WE WILL BE CONTACTING THE DMV/DOL, ATTORNEY…read moreGENERAL AND THE FEDERAL COMMISSIONS DO NOT BUY FROM HIM!!!!MAX SPECIFICALLY I am absolutely furious. I bought a PT Cruiser from this seller for $2,500 THREE WEEKS AGO because I needed a SAFE and RELIABLE vehicle. I told him that I have frequent chemotherapy appointments, and that I needed this car to get me back and forth to the HOSPITAL and to get my child to and from school we just moved here from Iowa and I needed something affordable and safe . He told me the car was fine and safe. I also bought THIS specific car for sentimental reasons. I genuinely thought this seller was kind and helpful and that I could trust him. I was wrong. He KNEW about the problems with this car. The Carfax shows that the radiator had been replaced THREE TIMES within the previous year. THREE TIMES. That information was not disclosed to me, and that part of the vehicle history was left out of the paperwork I was given. The car started overheating shortly after I bought it. I replaced the radiator cap. I replaced the thermostat. It STILL overheated. Then, three weeks after buying it, the car broke down WHILE I WAS ON MY WAY TO THE HOSPITAL. I HAVE CANCER. I was literally on my way to the ER when the vehicle this man told me was "fine and safe" overheated and left me stranded. I could have lost my life! I finally took it to a mechanic, and now I am being told I could be looking at a major engine problem, potentially a $10,000 motor replacement or thousands of dollars in additional repairs. My husband went to confront the seller about what happened, and he didn't seem to care AT ALL. Instead, he offered us $500 as a trade in because "that's what it's worth." WHAT??? So you sold me a car for $2,500 THREE WEEKS AGO, knowing the history and knowing what was wrong with it, and now that it has broken down, suddenly it's only worth $500? I also want to mention that when I told him I wanted to go home and think about buying the car, he became extremely pushy and kept pushing me until I finally bought it. At the time, I thought he was just being helpful and enthusiastic. Knowing what I know now, that interaction makes me extremely uncomfortable. I told this man exactly why I needed a reliable vehicle. He knew I needed to get to the hospital. He knew I needed to get my child to school. And he knew about the vehicle's history. Yet he still sold it to me and told me it was fine and safe. I am not angry because I bought an older car that needed normal maintenance. I am angry because I was not given the full history of the vehicle and was told it was safe when there were serious problems that had apparently been occurring repeatedly. There is nothing "fine" or "safe" about a car that leaves someone stranded on the way to the HOSPITAL! If you are considering buying a vehicle from this seller, DONT! If you have to GET THE COMPLETE CARFAX, HAVE THE VEHICLE INDEPENDENTLY INSPECTED, AND DO NOT LET YOURSELF BE PRESSURED INTO BUYING IT. I trusted this seller. I genuinely thought he was a kind person who was helping me get a car I desperately needed. Instead, three weeks later, I am left with a car that may need thousands of dollars in repairs and a seller who apparently thinks $500 is an acceptable solution! IN THIS ECONOMY?!?! I would NEVER recommend this seller after what happened to me.

Titus-Will Used Cars- Lakewood

Titus-Will Used Cars- Lakewood

(5 reviews)

Customer service was ok until he learned I was affiliated with small business that was an…read moreopportunity to sell multiple vehicles...then it leveled up. Awful customer service once you sign the papers. Actually as you sign the papers (it's digital) the finance woman had me create an account with password on her giant desk-sized keyboard. I figured it was something I would need to access in the future so chose a familiar password. I wish I hadn't because the woman watched my every keystroke like a hawk (can't be discrete on a desk-sized keyboard). I immediately assumed she was watching to ensure my password met the requirements but after a couple seconds it dawned on me she now has the password to my bank login and more...and I had just handed her every bit of person information needed for security checks, short of my thumbprint. Instead of email or print your documents they email you a password secure file. Well I wasn't able to open said zip file to access my necessary documents for registration and tax purposes a few days later. I tried calling. No response. I left a voicemail. No response. I was referred to an email after calling multiple times. No response. It took weeks (no exaggeration, granted I wasn't trying every day) to finally get in touch with someone who got back to me only to insist I go through the financing woman that processed my sale...which is where I started. It was finally through the text notifying my license plates had come in, where I was able to speak to someone that could get me some but not all of my document copies of the sale (was requesting only 2 pertinent documents) I can't imagine if I had to go through this place for actual servicing of my vehicle etc. never want to deal with them again.

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

AutoLane Motors - car_dealers - Updated October 2026

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