This place has tons of old cars with high miles with high prices??!!!??!!…read more I can't believe what I'm seeing here ! Tell me this is like April fools joke ? It's almost like these are clean cars from Picknpull Because they're all old And they're all high miles well, mostly, .... But one thing for , they're definitely all overpriced!!???! I can't believe they did this to somebody. It's a dirty rotten. Shame to take advantage of vulnerable population like women who don't know much about cars.

Got my dream car from here! Not only was the customer service great. if anything happens to your…read morecar right after you get it, they are more than happy to help! After looking at so many dealerships and cars and Facebook marketplace they were the ONES! They've got so many car options and are willing to work with you as much as they can! Overall great customer service and great cars and great prices!

I purchased a car from them in October and they sold me a bogus warranty and GAP insurance. In…read moreDecember I had to have $1700 worth of work to replace the thermostat and the warranty told my shop to 'F' off and hung up on them. Turns out they tell everyone who files a claim that you cannot prove the parts were bad and they won't cover the repair. I knew this was not an up and up dealership but I like the car I purchased. Now I have to try to get out of the extra for the bogus warranty...you cannot tell me they don't know that what they are selling is no good. stay away from this place!!!

About a month ago I bought a car from this dealer. Sean was a sales person. He works good and he…read moregets 4stars(minus one for involving in these shady schemes), but the thing is that sales person makes a sales and paperwork is on financing department, which has dishonest attitude to customers. In addition to the fact that the car requires investments(transmission, oil pan leak, rear rotors etc), which I found out about when signing the papers, the owner of the company Antonio said that with an installment plan for three months, their company will be listed on the title, but if I make a payment before August 8, the title will come with my name without adding their company to it. While at the dealer, I said that I would come and pay everything before August 8, since I do not want anyone to be listed on the title. Today, on August 5, I talked to Antonio, who, as it turned out, is also a finance manager. He said that they will check if they have already requested the Title, to which I said that I have three more days to make the payment, which I intend to make before August 7, since I do not want to see anyone in the title except me, but he began to explain to me with everyone that they send the documents in the first week, and perhaps the title already has their name and I will have to re-register it at my own expense. As a result, we had a conflict because they lied at the beginning regarding the payment until August 8. Also, this person systematically interrupted and I had to raise my intonation so that he would stop interrupting and start listening, which is extremely unprofessional on his part. The result of what came out: additional expenses for the car, lies during the transaction, incompetent behavior in the dialogue and incompetent attitude to the sale with added problems for the buyer. I do not think that I will recommend this dealer to anyone, rather I will voice it so that they avoid it. I will also add information to the reviews on how the situation was resolved so that people can soberly evaluate the work with this dealer. I will also add info on BBB, YELP, and other platforms to make sure people will be prepared

The people at this branch are always cheerful and polite. They get you in and out as quickly as…read morepossible.

I had a business account here they closed my account and refused to give me any reason why. Please…read moredon't trust this credit union they are absolutely horrible totally takes advantage of service members.

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.

We've purchased 2 vehicles from Gene Pankey Motors and have been very satisfied with their service…read more Our last vehicle was a pickup truck purchased with the help of Craig, a true professional. No pressure and very helpful. Upon wanting to take a test drive, it was found that the truck had a faulty battery. Craig apologized and asked if we could come back in a few hours and it would be fixed. That left us time to look at trucks from other lots. When we returned, the truck had a new battery and we did a test drive, loved it and made the purchase. Multiple months later the battery failed under warranty. I couldn't find the battery paperwork and called Craig for a copy. He got back to me the same day and stated he couldn't find it either. He then told me to go to their associated repair shop several blocks away and he would pay for a new replacement battery! Now THAT is customer service and why we've purchased two vehicles from them. It'll be time to buy another vehicle soon and you can bet we'll return to Gene Pankey Motors and the great service that Craig offers! Personally, I've never had such great customer service at any other vehicle sales location. Gene Pankey Motors is THE place to buy quality pre-owned vehicles. I cannot recommend them any higher!

Painful process…read more The car I was interested in still needed some work but they allowed me to come in and test drive and were very pushy that I should buy the car. When I asked if I could put down a payment to reserve the car with the hopes they would fix it that week I was told they would just sell it to someone else. Ended up taking 5 days to get the car back during repairs. Was never offered a rental car or any alternative local mechanics. Asked my sales person if there was anything they could do and was told to talk to the mechanic and that the boss would call me. Never got a call. Had to drive 2 hours with a friend to pick the car up since I'm not local which was frustrating. Overall not a great buying experience would not recommend buying anything here that's not fully ready to drive off the lot. That being said they did do the repairs and the car seems to be running well. Will come and update this review in 8 months or so with how the car is doing.

You can sell vehicle ma that don't fail the drivers ever other month. I'll be seeing yall in court…read moreover this Chevy sonic. Every engine yall have put it not only has come with their own repairs yall don't cover. And now the 3rd engine has a blown head gasket. Plus other issues like a front end cover seal needing replaced. I've put in well over $5000 in repair plus whatever yall hav done to it. I'm done I advise everyone who is needing to car stay clear of this place.

I visited this place to get a car as I was low on funds and have bad credit. The store manager,…read more"T", I wont give her full name, offered to take me for a test drive. While directing me she was flirting the whole time. She directed me to a back street where she offered me oral satisfaction in trade for purchasing the car. 5 stars for the dome! Did not end up buying a car, sales team couldn't work with me.

I came in to sell my vehicle and worked with Max, the general manager. I went in expecting the…read moreusual dealership experience, but it was the complete opposite. Max was very straightforward, honest, and easy to communicate with. I never felt lowballed or pressured at any point. If you're looking for a fair deal and a smooth experience, I definitely recommend this dealership.

Pros and cons: Pros: to purchase a vehicle you literally…read moreonly need $1,000 and proof of income. If you don't have a driver's license and insurance. Cons: their inventory is shitty, the cars are smelly and dirty inside, their cars are not well maintained, if you purchase the vehicle as is you're fucked. Well if they do offer some kind of warranty you're probably still fucked because they're mechanics are shitty. This ain't rumors but rather my own experience. And their cars are fucking expensive. Good luck to you all Yes I bought the car as is but to break down only a few hours later shit. By the way Blake you're a piece of shit for sending me a fucking lemon. I put my daughter's life at risk because you talked about good game about how reliable this car was. Shame on me thoughfor going against my gut feeling and giving you the benefit of doubt, the car you sold me went into limp mode and broke down 4 hours later on the freeway even

Great customer service, definitely a cut above the competition from what I've experienced in the…read moreTacoma area. Jerry and especially Anthony were extremely welcoming, and patient with my inexperience when buying from a dealer. I believe that is deserving of a 5 star experience by itself. As for the car pricing and quality, only time will tell its worth; I have high expectations from its Toyota make and car history however so I'll leave the second half pending for now.

Everything went well I'm out of state so I needed a lot of information upfront to make sure that…read moreeverything was great with the car that I was looking at and it was Amanda and Tony provided great videos and information. The owner JT and the manager Zeke were helpful also Tony. My salesman had the car gassed up and cleaned up and ready to test drive when I got there and we drove as far as we needed to to make sure everything was good Jordan who handles the paperwork is super efficient. Very clear with how all of the paperwork fits together. I bought a lot of cars. Nobody's organized it as fast as he does. I'm super happy with my new purchase

Well I saw a car online that I wanted. Was pre approved and spoke to a salesman. Salesman was…read morenice. I was not from the area. So I had to take a 3 hour train ride to check the car out. Curbside was nice to pick me up from the train station. The car was in ok shape but there was some things about it that should have been taken care of before I even got there. The only gripe I got is , if you're going to sell a car make sure you get all the things wrong with it fixed before actually trying to sell it. They offer to take money off of the things that were wrong but in the end I walked away empty handed. I have no bad gripes about this place. If the vehicle is not to your liking then walk away.

Congratulations to me!!!! I just purchased my new used…read more2005 Grand Cherokee Laredo with 125k miles. Keegan, the car guy from Curbside Motors, 9915 S Tacoma Way, Lakewood, WA. Keegan was the perfect guy to help me buy my vehicle. He was kind, listened well, did not rush or pressure me. I am truly satisfied with my purchase. He cleaned and gas my car. My monthly payment is a satisfactory at $199/month and along with gap insurance. Love it!! Check Keegan for your car needs. He has awesome Google reviews. I definitely will come back and purchase my next used vehicle from here.

This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.