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    Sunset Auto Wholesale

    2.3 (64 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    I originally only went in to look at a car but ended up buying it, Sam was amazing and help me throughout the whole process. The environment alone was welcoming and I had a great experience!

    Anastasia N.

    Sells car warranty you can't use because the cars on their lot have pre existing conditions. That's why the cars are there!!! They will also sell you theft insurance. Sales men make fake relationship with you and they find your weakness and feed off it.

    Nesha B.

    today was a great day down at Sunset Auto. I went looking to replace my husband's Chevy Cobalt. I actually received a call after putting in a request for an instant offer. I answered thinking it was an emergency call, and I'm glad I did. before I could even get there, Dandre started working with me. He kept up with me while I was on vacation and took the time to build a great rapport with me. When I finally arrived, I felt like I was family. (And I brought treats bcuz you can never visit family empty handed) He took care of my littles as well. he had coloring books, crayons, and games for my 3 littles. This was so helpful as far shopping (or shopping) with children is not often fun. Dre met me at my car and listened to my story. he was patient and kind enough to really get the feel for what I was looking for. I went looking for a fully loaded luxury car. Dre found me an AMAZING deal on a Mercedes Benz gla class 250 to match my GLC 300. unfortunately, my husband just isn't ready to give up that old beater. I wish I was because they definitely earned my business. However, if you're looking for a car I highly suggest Sunset Auto for your car-buying needs. they have a wide range of cars in all types of brands, even a classic car of my birth year that belonged to someone very special. Listen, if you're looking for a car just go to Sunset Auto down on South Tacoma Way & ask for Dre.

    Tesla 2020 Y model long range dual motor

    Jordan was my salesman. I went in with the intention of looking and not buying, and the car he showed me was everything I've ever wanted! He made buying the car a very enjoyable experience, knew what he was talking about and gave me a reasonable price. This place is professional and gives you a sense of relief. No stress, everyone was easy to work with. I would highly recommend you check them out! Thank you Jordan, you made buying a car a breeze with ease!

    Unreplaced catalytic converter that was also supposed to be replaced.

    I purchased a vehicle from them and the engine light came on about 4 days after I purchased it. Initially I called them but got no answer, so I called Firestone. Firestone got me in and did a diagnostic. The diagnostic revealed that a sensor was out and both catalytics needed to be replaced. When I finally reached Sunset Auto and explained to them what was going on, they were dismissive and incredulous. They had me to bring the car into their mechanic who agreed to do another diagnostic and make the repairs. Their mechanic only fixed half of the issue and now the engine light is back on and the engine makes a whirring noise upon acceleration. I am beyond outdone with these shady people.

    I went in to look at a 2015 Jag XF. I talked to Dylon. He took me down to the detail shop so I could see it. We took it for a test drive. That was Friday or Saturday. On Monday Dylon can in on his day off and I purchased the car. I always do my homework when purchasing a car so I know what issues are common to the vehicle. A dealership can't know everything that may go wrong with a vehicle but I like knowing what I could be in for. I'm am very satisfied with my experience with Dylon and Sunset Auto.

    Here's the actual car since Yelp seems to think I'm a robot

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    Page 1 of 2

    Ask the Community - Sunset Auto Wholesale

    Review Highlights - Sunset Auto Wholesale

    I've contacted some different dealerships, but speaking with Jordan Boyd has been extremely pleasant.

    Mentioned in 4 reviews

    Read more highlights

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    We've purchased 2 vehicles from Gene Pankey Motors and have been very satisfied with their service…read more Our last vehicle was a pickup truck purchased with the help of Craig, a true professional. No pressure and very helpful. Upon wanting to take a test drive, it was found that the truck had a faulty battery. Craig apologized and asked if we could come back in a few hours and it would be fixed. That left us time to look at trucks from other lots. When we returned, the truck had a new battery and we did a test drive, loved it and made the purchase. Multiple months later the battery failed under warranty. I couldn't find the battery paperwork and called Craig for a copy. He got back to me the same day and stated he couldn't find it either. He then told me to go to their associated repair shop several blocks away and he would pay for a new replacement battery! Now THAT is customer service and why we've purchased two vehicles from them. It'll be time to buy another vehicle soon and you can bet we'll return to Gene Pankey Motors and the great service that Craig offers! Personally, I've never had such great customer service at any other vehicle sales location. Gene Pankey Motors is THE place to buy quality pre-owned vehicles. I cannot recommend them any higher!

    Painful process…read more The car I was interested in still needed some work but they allowed me to come in and test drive and were very pushy that I should buy the car. When I asked if I could put down a payment to reserve the car with the hopes they would fix it that week I was told they would just sell it to someone else. Ended up taking 5 days to get the car back during repairs. Was never offered a rental car or any alternative local mechanics. Asked my sales person if there was anything they could do and was told to talk to the mechanic and that the boss would call me. Never got a call. Had to drive 2 hours with a friend to pick the car up since I'm not local which was frustrating. Overall not a great buying experience would not recommend buying anything here that's not fully ready to drive off the lot. That being said they did do the repairs and the car seems to be running well. Will come and update this review in 8 months or so with how the car is doing.

    All American Motors

    All American Motors

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    I had been shopping for literally 3 months. Every day. I scoured the entire nation. I was looking…read moreeverywhere for.the specific make, model, mileage color, options and price. I was so frustrated and had test drove over 20 cars it was always something. Car wasnt as advertised, mileage too high, I was 4 mins too late twice, staff was rude etc. I wasn't in a hurry because I have another vehicle, but I just wanted this particular Lexus. Did my early morning internet search as I'd done every day. There she was. 2017 Lexus IS200t. Black on black. Tinted windows. Perfect mileage and all the options I wanted. In Tacoma too? No way! I jumped on it via email and got Aaron. Nicest guy ever and I was straightforward about what I wanted to pay. He was straightforward that wasn't going to happen. No problem. I'll keep looking. I left the convo with "well if it's still sitting there and you just want it gone, I'll give you X (closer to asking) cash out the door. He explained that probably wouldn't work and thanked me for my time. I never caught a hint of attitude from him. 2 days later as I was just about to cave and get a lesser car, he text me that they would accpety cash offer. I flew down to test drive it. When we got back, he asked me if I was done shopping. YES! Let's do this. Off to financing. Where I met Tiffany and Shelly. Both very friendly and personable. The type that just make you feel good about doing biz with them. Signed all the docs and needed to come back the next day with the balance. Easy process again. Got the keys and I'm driving my baby home on cloud 9. Got maybe 5 miles away and the tire pressure light came on. I was so upset. I didn't think the dealer did anything shady. I know the car had sat and they needed to jump it. So it threw some things off. I immediately called Brayden (owner?) And he told me to make an appt with service and they'd give me a loaner. Which I did. Called John in Service. Explained what was going on. He booked me an appt and when I arrived he gave me world class service. Listened to me and came up with a fast, equitable solution. One day later I have my car back and couldn't be happier. The entire staff treated me exactly as I'd treat a client. Legally, they didn't have to do the little corrections. There was zero hesitation to do the right thing. Brayden said he wanted me.to be satisfied and I am. Thank you Brayden, Aaron, Tiffany, Shelly and John. You are all the best!

    Went in for a $15,000 2021 Subaru Impreza with 86,000 miles and left with a $20,000 2021 rav4 with…read more135,000 miles. Gave them my 2013 Audi for $1,200. Had some back and forth with a deal for the Impreza and they came back with a good deal, $2,000 down plus my Audi at a low interest rate, just asked me to sign the paper. I said can I test drive the car first at least? Sure one sec. Comes back and deal is off the table because of a "glitch in the computer". Sold me on a more expensive car with more miles on it. Made comments on how I'm "picky" because I knew I wanted all wheel drive with under 120,000 miles for around $15,000. Asked me if I want to look at a Malibu which is not at all what I'm looking for. Felt like they were trying to sell me their worst cars. Didn't get what I wanted and now because of my impulse decision I'm stuck with a car that probably won't last through the loan I'm stuck with.

    South Tacoma Mazda - Happy family, new mazda CX-90 TURBO S

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    Amazing customer service. Came in for an oil change and everyone was very polite from the GM to…read moresales to service they went above and beyond a couple times for me with questions and Inquirys to service and satisfaction

    Jake Fuller in the finance department is a con artist. Almost everything that came out of his mouth…read morewere lies. He asked me if I needed the maintenance package for oil changes. I said no because my husband does that for me at home and he somehow managed to slip that in and my husband noticed it when I got home. He did dupe me into getting warranty but next day we went in and canceled it which he told me that I could do. He told me that he would send the refund check for the warranty to the bank which I've been waiting and never happened. I would email him every so often and he would make up lies on why it wasn't sent yet and in the meantime I'm accruing interest that I have to pay. End of January is when he said he will send the refund and it's already mid April. Last time I talked to him a few days ago he said the check has been sent a long time ago that he doesn't know anything about it but when I called and talked to another Finance guy today he said the check has never been sent that it will be sent today or tomorrow and he apologized. There were so many other lies, like big lies that I have proof of because I kept all of our email correspondence and I will be taking this to the Attorney General's office. I do not recommend South Tacoma Mazda AT ALL! Rachel was the car salesman I dealt with and she assured me that Jake is honest and transparent but that was a lie. They all work together.

    Rock Auto Sales

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    I highly recommend checking this business out before going anywhere else or even after you've been…read moreother places and become discouraged. This is a small locally owned business with an owner who actually works with you and cares about the sale they're about to make. They stand by their vehicles and I have nothing but respect for them,

    I purchased a 2016 dodge Dart from Ramon on 2/17/25. We initially left the dealership to look at…read morebigger more reputable ones, for some reason I felt like I should help out a small business and we went back. We paid 9000 down and he offered us 6 months in house loan for the additional 1509. We paid 6 payments of 251.62. About 2 months after my last payment I called asking about the title to the car. Ramon was immediately evasive. He stated that there was a lot of mail theft and he didn't want to send it to me. I relayed I had a locking mailbox and an account with USPS so I see scans of all the mail sent to me prior to receiving it. So please just send me the title. He was short on the phone and acted like it was an issue for him. Then he finally agreed to send it out. He didn't ask for my address or any details, which I thought was strange but let it go. The title was never sent. I decided to take my car to the mechanic for a standard check up. The car has been tampered with and had ongoing issues but wouldn't show any codes So I didn't know that I was driving for over a year with major issues. It doesn't show any check engine lights and the code machines won't work on it. The mechanic shop told me that someone made my car that way. I can't prove it was Ramon but I fully believe it was. About a week After I made the purchase He made me drive to his dealership to take pictures and send me to his mechanic for a tire sensor. The mechanic was messing with my engine for like an hour calling and whispering on the phone while working on it. My partner and I thought it was weird but again we let it go. Now today may 8th 2026 I have contacted him again. I was angry and asked him to please just send me my title. He hung up on me. So I called back and repeatly said please send me my title. He called me a b**ch and hung up on me multiple times. Just to call back at 12:49 and state he was sending the title. Moreover, when I was there the second time for the sensor work an employee was on the phone with another customer angry asking for their title. The employee stated that she had moved and it was lost in the mail. again we though it was strange but had already purchased the car at that point and we're none the wiser to the title issues we would also be dealing with. I don't know what they get out of keeping the title, I don't understand why he is still in business. he sells broken cars, makes it so they don't show codes, and won't sign them over well after the legally allowed time frame. I spoke with the DOL and they want me to report him. I hope everyone who has been ripped off and cussed at by this unscrupulous man reports him To the DOL. it's the only way we can stop him from hurting other consumers. I would also like to get in contact with others who have as the horror of dealing with Rock Auto Sales LLC.

    Sunset Auto Wholesale - usedcardealers - Updated May 2026

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