Well well. Y'all need to also look at the Google reviews. They are way better. We came and conquered. Got the pick up we wanted and was pretty effortless. Craig was funny and was great as well. Came back to give them our truck cause we traded a car. Unfortunately the truck was NOT washed but one thing I asked to have done they did ( moss out from between bed and cab). So here we sit and are waiting for the wash!!! Brother.. read more

I'm responding to this post, first off doc never offered to take the jeep back in,he told me I must have took it off road and messed it up. There's no way that happened, when I said there no way he said I can go screw myself, his exact words. I took it back to you guys on 10/23/2025, bought it on 10/16/2025 for all the suspension problems, the front end moved so much that the bolts for the sway bar was hitting the frame (as seen in pics), your fix was to put the bolts in backwards, the drag link was also wore out and had hollowed out the bolt holes. On the way bringing it back to you, the lights on the dash came on and you guys blamed the battery but the voltage was at 17volts and there was coolant leak but you guys just cut the hose and made it too short instead of paying for a eight dollar part. In my contract with you guys it says you were supposed to fix the door lock that was broken into, which to this date has not been done, never heard a word from you guys to fix it when picking up the jeep from you guys. Instead I had to sign a paper saying you're not responsible for warranty on your own work. you made 400 miles in 3 weeks sound like a lot', the average is about 300 a week and the jeep was very un safe to drive especially around 50mph. It was all over the road, the tires were 11yrs old, weather cracked and low on tread, the differential may need to be repaired/replaced it had no oil in it and is leaking. The front u joints are bad, it pops when you turn, but you said I took it to a place called 'smart choice', never even heard of that place 'till now and it's in summer, that's a hour away, would never had drove it there as I mentioned it's too scary to drive on the freeway with the Jeep. I had to take the Jeep back to my shop on 12/19/2025 for a engine light, p066dd oil pump pressure, and figured out the wrong oil filter was in stalled from you guys. light then went off for about a month, light came back on same code took back to shop 01/19/2026 had to replace oil pump when pan was dropped motor full of metal so now it needs a motor. The shops have had the Jeep longer than me, only put around 1700 miles on it and needs a motor now been a total of four months without a vehicle that I make payments on but you guys promise warranty covers everything the day you drive it. That is far from the truth. Warranty wants me to pay $2000 to have the motor pulled to see why it failed with no promise that they will pay for the motor. Warranty has only covered an alternator that fried the battery and they wouldn't even cover the battery. You guys have not tried to work with me on any of the suspension stuff, now there's a motor problem total cost of fixing everything is gonna be around $23,000 if not more. I'm on a fixed income and that's just impossible. I have emailed you guys never got a response. Also all the problems that I'm having is on the car fax that I got says all this stuff was replaced but obviously it wasn't so someone lied on the Carfax and have receipts and estimates to prove it,and I also wasn't told it was wrecked. I was informed it had a clean Carfax. so I feel you guys knew about all the problems and sold it anyways cause it's all written on the Carfax. It was also a Canada car in witch you did not inform me of and Im pretty sure Washington state law is I must be notified of a odometer change pretty sure it's a felony.Because of all of the previously stated above, I would never recommend you guys, and everyone needs to know how you guys operate and how you take advantage of people. I recommend anybody reading this that has had problems with them too, go to www.atg.wa.gov and file a report. Can also call them 360-753-6200. They can help you through it.This is the Attorney General for Washington State. We have to report people and businesses that operate by taking advantage of people.If the owner of this business would like to reach out and figure out a solution I am all ears. I will be continuing to inform people about your dealership. I will be continuing my reviews on this dealership unless we can figure something out. read more

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We recently purchased a 2013 Kia optima. We havent even made a first payment and the engine light is on and the car is running awful . Needless to say I have purchased many vehicles in my life time and never have I had this experience. I called to let them know I was upset and basically they thought it was funny . read more

There was a big post on Facebook about a customer being seriously scammed regarding a warranty.

Horrible. I inquired about a vehicle and made an offer well above actual retail value and the salesman (Craig Perkins) called me stupid in one response and followed up by calling me an idiot. Would never recommend this place. read more

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I purchased a car from Marketplace Auto in August. We agreed upon terms of me paying the downpayment. I realized that my terms of repaying the down payment caused my temporary plates to lapse, I received a ticket for the plates. (I understand the cop also could have ran my name etc. I am fighting that. Either way a ticket was received). I sent a message to Wayne asking him when my plates come etc. on October 4 2025. I received no response. I called the car lot on October 8th and spoke to a Broc who said my plates were there but he could not release them until my down payment was finished being paid. My down payment was never lapsed, and were paid according to the schedule. I asked if there was a new temporary plate that could be given to me until my final payment on October 31st, again I was told no. I called Wayne and let him know what had happened, Broc was pretty rude to me and when I asked the name of the owner his response was "someone I will never talk to.". I asked for a supervisor and he told me "I am the supervisor." The next day Wayne called me and told me that he listed to one of the calls (There were two) and that I was rude. I was frustrated because this is my vehicle that I am paying a lot of money for, and now I don't want to drive it because of the plates. No one disclosed to me that I would not receive my plates until the down payment was paid in full. That is a disclosure that needs to be made. Wayne said he was in communication with the owner and would get back to me by 5PM on Thursday. I never heard anything. Today I received a text message that was quite unprofessional and disrespectful. I am very upset with this service. I am the customer, arraignments were made and agreed upon. Disclosures were not made. Now I make the choice of whether to drive the vehicle with expired temporary plates or not, and a car lot that sold me the car will not take accountability and help. read more

Me and my wife just got our first dealership car, and our guy Justin help us out on a HRV 2017, made sure we wore happy with it and sure enough we loved it, if your going to check this place out I would recommend you look for Justin, I assure you, he will take good care of you!! read more

My mom brought a car from Dani & we love it. She has received great customer service from the time we called the lot to make sure they still had the car until now. We have / will always recommend this family owned business. Thank you read more

I saw a vehicle they had listed for sale on the internet but there were no pictures, so I called to see if it was on their lot and ready to be sold. They (Chris Cartwright) said yes and he would love to show it to me. I told him I would be by in the late afternoon. He said great. I sent him a text a little after 2pm to let him know that I was on my way and would be there at 3pm. He said great. I sent him another text at 2:55pm telling him that my ETA was 5 minutes (3:00pm). When I got there, I didn't see the vehicle on their lot at all, let alone pulled up front (which most dealers will do when you have basically make an appointment to see it and/or keep them notified of your exact arrival time). Not a big deal so far. I go inside and ask for him (Chris Cartwright) which is probably not his real name, as a lot of dealers/salespeople use aliases because they are SO dishonest. He introduces himself and I asked to see the Escalade asap as I am a VERY busy business owner. He walks me around the lot (which is not very big) and says "it must not be here". Are you kidding me? I own 3 transportation/limousine businesses and buy LOTS of cars. This bait and switch nonsense is a very common practice in the (pathetic) world of car dealers/salespeople, that's why I made sure he confirmed that it was on the lot and ready to be sold. They obviously didn't even have the vehicle ready for sale (or don't even have it in their possession yet). Why these scumbags can't just be honest with people and say "I will get a hold of you as soon as it has been inspected and we know that we will be selling it on our lot (these rinky-dink car lots buy cars at auctions and list them for sale IMMEDIATELY, before they even get them to their lots and/or they have passed a mandatory safety inspection. A lot of them don't pass the inspection and/or it costs them too much to fix these mandatory safety (legal) issues, so they send them back to an auction house. If you want them to waste your time like they did mine, please head over there and ask for "Chris Cartwright". read more

Don't waste your time or money . They sale junk cars and have 0 customer service once they take your money

Bought the 2009 Hemi Challenger today. The salesman was awesome... He seemed to really know the cars and the history of them. The finance guy was super nice and personable also. I came in with less than good credit and knew the interest was going to be a little high, but, the payments were still right where I thought they would be. Paid my deposit and left with the Challenger. In and out ..easy peasy. When i need a truck, I will come here first, hands down a great no pressure dealership. The inventory was very good. It is worth checking this place out. Fair to very fair prices and an assortment of vehicles. read more

So I bought this car 5 months ago, not only does it have a lot of damage on the body, scratches, the radio screen does not work, but they also slipped me an incomprehensible bank called OCCU. I pay $ 600 a month for the car, and this bank constantly increases the loan amount instead of decreasing it, and all the time sends letters that they are not satisfied with something. At first, my insurance company did not suit me, I changed it, and got a new insurance with full coverage, and this time they sent a letter and included their insurance for a crazy amount without my knowledge. I want to warn you, guys, do not participate in this deception, be careful and do not make the same mistakes as I did. I will leave links to this bank do not contact them prodinbound@statenational.com myoccu@myloaninsurance.com Oregon Community Credit Union read more

Don't buy a vehicle from here. They say they fully inspect the vehicles before they sell them. I bought a truck from the in January and my truck has been in the shop 4 times getting fixed. They clearly DO NOT fully inspect the vehicles before they sell them. NEVER buy a car from them. read more

Where to begin with this dealership, first of all they don't even deserve the 1 star I have to put on this review. My story is long with them, just know this review barely uncovers the surface of what happened. I was in the market for a SUV for my pregnant wife and coming baby. I ended up here at marketplace auto. I explained I was looking for a safe vehicle for my soon family, and they swore up and down that their vehicles are inspected and safe! They talk big about how you will join a family and people that will help you, but don't fall for this. I ended up buying a 2013 Honda Pilot from them with an extended warranty. By the third day I had warning lights all over my dash, so I deemed it not safe to take my wife 40 miles to Convington. I called Marketplace auto with my concerns, and they said they will look at it. Look is sadly an understatement as all they did was clear the codes, and half-way down the road they came back on. I called them while turn around and they said no need to come back, if the SUV is running you will be fine. At this point I am starting to worry, so I take it to a Honda service center and what do you think they find? Yep! The SUV needs low arm bushing as they are blown out, the guard for the fly chain is busted so something could come up off the road and seize up the motor (sounds real safe right?), The power steering pump is basically dead, one of the values in the motor is needs work, and routine maintenance hadn't even been done. So, I call up Marketplace Auto with these issues and all they could say is "Why did you go to a big-name service center? They just find stuff and charge you for no reason." I explained I had a video showing the damage and that it wasn't made up, and all they could do is suggest a small auto shop they trust and use? After that call I was in shock, so I call again hoping to get someone else and guess what they next person said? EXACTLY the same thing, and to take it up with my extended warranty. Well the story just gets better from here as I had to fight with the warranty company for a entire month to get them to go out and inspect the vehicle, and after that time they came back and denied the claim because it was "pre-existing damage". I call up Marketplace Auto, and now their tune change to "well tough luck." so they didn't help in any form. I am out a vehicle for a month already and really need it, so I fork up the 6 thousand dollars for repairs to hopefully make the vehicle safe. I get back my SUV and all is well for about 4 days when all the lights come up again! I take it back and the service center digs deeper and takes a look at the motor. You guessed it, the motor has never seen oil service and it trashed, not only that the cylinders aren't even keeping pressure and looks like the block may be damaged as well. Now I am looking at another 7 thousand to replace the motor in parts! At this point I don't know what to do so I call up Marketplace auto, I talk to Doc and explain what is happening, and he said that they just got a new 3rd party inspection service, and they should have caught this. He tells me that he will get the report but has to wait till the owner comes in cause my file is locked. The next days they changed their tune again, now they are telling me that it is "voluntary information", and they don't have to release it. Seems like Marketplace Auto found out that they sold the vehicle WELL KNOWNING that it had a lot of damage. I hope this doesn't happen to anyone else and this is why I am writing this. PLEASE if you are looking to buy from this dealership, take it out on a test drive and drive it right into a service center for a pre-inspection before signing anything! The extended warranty will not cover ANYTHING as they will keep saying it's all pre-existing damage and they are not on the hook for it. This dealership is not your family or friend, they are not even a trustworthy company. I have talked to everyone at this dealership, and no one will help (Craig, John, Wayne, Doc) and they won't give you the owners info cause "he's out of state". read more

I wrote an excellent review after I first visited them but sadly I have to change that. I'm an elderly woman and feel I was totally taken advantage of!!! After having my auto less than 2 months the check engine light came on. I couldn't imagine anything being wrong , as they advertised nothing major was wrong, but I also had free warranty for 90 days, as was also advertised. After calling and talking to several they convinced me it was ok to drive and add cleaning fluid. I did that and in a few days the auto was smoking like crazy. I took it for a diagnostic test and I would say replacing the turbo and catylatic converter, about$6000 worth is pretty major. I was told so many lies and after finding about that free warranty they offered I still owe about $4000 and they don't feel any responsibility at all. So just beware of their niceness because it may not be true. read more

My elderly friend bought a car here. Less than two months later, she is faced with a $7000 repair. Their so-called 90 day warranty was worthless and Marketplace Auto refused to help in any way. Dont believe their BS. They are not legit. read more

Dani did a fantastic job and made the sale short and painless. I would definitely recommend this car lot. Managers were so easy to work with. read more

I went here to buy my first car. Everyone here was so amazing and friendly, but I want to give a big shoutout to Matt for helping me so much! The first car I looked at didn't work out, but he was determined that I find the perfect car for me and he did! Thanks Matt for making my first car buying experience amazing!! I'm so happy with my purchase, if you're looking to buy a car I would 100% recommended this place!! read more

Marketplace Auto - 2012 Dodge Charger SE - Used Car Dealers Near Me - Puyallup, Washington

Bought a car that had issues within a week of purchase. Marketplace Auto offered to look at the car, found nothing wrong, but didn't not have paperwork to show me what they had done to attempt to fix the issue. They have been unprofessional and disrespectful. Instead of owning up to the fact they sold a car with issues they told me I was "complicating the issue" and made me feel as if it was my fault. And I guess it was my fault for trusting an auto dealership to deliver what they promise. Don't waste your time and money on this place. read more

I had such a positive experience dealing with Steve and Craig at Market Place Auto. I took a chance and purchased a GMC Denali based on the dealer photos which I saw on my iPhone. Steve was easy to deal with, upfront with all the costs involved, and even worked on my deal on his day off. Craig found me competitive financing even though I am somewhat credit challenged and am already paying another car payment. I flew in from out of state, took a Lyft to the dealership, and was in the truck and headed home 20 minutes later. No joke, it was that easy. Eight hours and 450 miles later I was home with my truck. The truck exceeded my expectations in every way, the condition of the drivetrain, interior, and exterior were better than described. I'll definitely be purchasing my next vehicle from Steve and Craig at Market Place Auto. read more

Marketplace Auto - Used Car Dealers Near Me - Puyallup, Washington

I purchased a truck from market auto place. Good costumer service while purchasing the truck. But it ended up breaking down. I had it towed to a mechanic and found it needed a new transmission, oil cooler lines, and a front seal. I only had this truck two months. Called market and did not really help me out just suggested a mechanic who couldn't get me in anyways. Even with the warranty (i purchased) i will be out $4000 dollars for a truck i just bought two months ago. Will not go back. read more

I bought a Cadillac Escalade in April. 2 and a half weeks and 26,000 later, it broke down and probably needs a new ENGINE!!!! This is terrible! The dealership didn't care and said "Their sorry and good luck". I did purchase the Service Contract they offer supposedly to address issues just like mine...now my auto shop (who has had my Escalade for 2 weeks) said they aren't wanting to fix my car ?!? I guess the service contract people are trying all they can to NOT payout to fix my car. I HAVE NOT EVEN MADE MY FIRST PAYMENT YET! Today, I got my new plates in the mail and...NO CAR! I WOYLD HIGHLY RECOMMEND NOT BUYING A CAR AT MARKETPLACE AUTO!!! read more

DO NOT DEAL WITH THEM!! They made reasonable offer initially in good faith, but drastically changed their offer on car price as well as trade-in value before final closing. Of course, I wasted my time and resources for multiple trips in the hope to close the deal. But their team cannot be trusted. My holiday plan is ruined. Really very disappointing. read more

Avoid this place like the plague! 3 months after I had purchased my jeep from here, it broke down. Yes I bought the extended coverage they offered, and they were like pulling teeth to get to pay anything.. had to fight them for MONTHS. Worn suspension components that caused the jeep to have death wobble that we had to fix, and the radio in jeep was not working, Valve stem cover also broken. The extended coverage ended up not paying for much of anything and I still had to pay out of pocket for most of the repairs and tow to get it to the mechanic. While we were there purchasing the jeep, we were pressured to give a 5 star review on google. Later did we find out the reason was to hide all the low star reviews. Dont believe it? Sort by lowest rating first on google and you will see multiple people who have gone back to change their reviews at a later time. TODAY (1 Year After Purchase) We get a email from the man who sold us the jeep that didnt have time to respond when we were having problems, saying that they hope this jeep is a source of joy for us. HAHA ya right. read more

On April 16th we purchased a 2014 Jeep wrangler. We were reassured that it came with a 3000 mile power train warranty so we had nothing to worry about-peace of mind. Of course they only sell great cars. We immediately had to call because e-brake need to be adjusted which the did. But a week later the check engine light comes on and it starts making an awful noise. It has to be turned into the shop. The throw out bearing, clutch, oil pump, front hub and bearing assembly all have to be replaced. The ONLY thing their warranty is going to cover is the oil pump. So before we even make the first payment or it has a license plate we will pay the $2900.00 to make it run. WE WOULD NOT ADVISE BUYING A VEHICLE FROM MARKETPLACE AUTO. They will make about 4500 on our impala that we traded in, that is immaculate condition. Maybe they should offer to help fix the jeep. Update: Jeff-I called but you were busy I left my number. Thank you for editing your comment to include that you asked us to bring the truck back to be checked and yes this is true about the e-brake. Thank you for adjusting that. When we called about the check engine light we were told If it wasn't a wet part(where oil touches it wouldn't be covered by your peace of mind warranty. When we asked if we would have to eat the cost we were apologetically reassured yes we would. read more

I want to relate my experience with Craig at Market Place Auto in Puyallup. My daughter is 15 and will be taking drivers Ed, so I wanted to buy her her first car. We found Market Place Auto online through Auto Trader and planned a trip out to Puyallup from Issaquah to look at a 2013 Toyota Corolla that was listed there. The salesman that we first encountered was nice, but he handed us off to Craig when he realized that my son and I weren't seeing eye to eye on the Corolla I wanted to buy, which was a beautiful car that I thought was a perfect first car for her. Craig was very good at reading our frustration level with each other. My daughter was caught in the middle of our disagreement and was staying out of it. I explained to Craig that this was going to be my daughters first car and that I wanted her to have a flawless vehicle. He got her talking about what she wanted and I realized at that point that I was wanting to buy a car for her that she wasn't sold on. Craig heard what she was saying. She liked the car I picked for her but she actually wanted the 2016 KIA Forte. If Craig had not sat down with us my son and I would've still been butting heads, and we would have probably left the dealership without a car for my daughter. Craig brought us back from the brink and allowed my son and I to see how our choice of cars for Reagan wasn't what she wanted. Once we both realized that, we were able to allow my daughter to voice her own opinion, thanks to Craig. Craig helped my daughter relay her desire for the 2016 KIA Forte. If Craig hadn't come to the rescue, we would have left the dealership without a car for her. That would have been unfortunate. Thanks Craig! The 2016 KIA Forte was just the car my daughter wanted and we all left the dealership happy! read more

Marketplace Auto - EVERYONE was happy with the purchase! - Used Car Dealers Near Me - Puyallup, Washington

$30k truck that when I got it home found overspray all over dash from what turned out to be very bad steering wheel repair. Went to have spare key made and found that the door lock was mangled and key didn't work in it only the fob. They offered to hold what ever company did the shotty steering wheel repair responsible if I would drive from Everett back to Puyallup and leave the truck but refused to do a simple single lock replacement and have a key cut read more

Marketplace Auto - Used Car Dealers Near Me - Puyallup, Washington

Do not trust these people!!!!!!!! I paid more than 5k over kbb for what I thought was a reliable vehicle turns out it has 2k in rust damage and 2k in engine problems. jeffs solution for this was he wanted to sell me another way way way overpriced truck and give me thousands less for a truck I have had less than two months. DO NOT TRUST jim strobel "sales" or Jeff Johnson the "gm". If I could leave negative stars for this company I would read more

If I could give no reviews I would. I was told today after it being a month they are stil making money off my gap my theft and my mechanical warranty. They gave me fraudulent documents and told me it would be done in a few days. After I call today they told me have a lawyer call us we're not canceling anything on a truck I don't even own anymore. This is not a car lot or a car dealership. The people in here are the truest definitions of slime balls I have ever come across. My friend bought a car from them 2 days after I bought a lemon. And spent in the year and 10 months I spent w the truck I bought probably spent thousands of dollars in gas getting 6/8 mi a gallon. I was filling up sometimes everyday. I figured out the problem on my own after being told for months there's nothing wrong w my gas and I was very lucky to have a light I had never seen come on once. I YouTubed it and found out all mopar cars have his issue and spent over 2,000 in warranty deductibles. Literally from the time I bought it I was the happiest in my life when I finally was able to give this such a nightmare truck up. I couldn't and can't believe everyday they sell cars like this to people and have absolutely no remorse no conscious for putting people in the road in the most unsafest broken cars and then run your credit and take so many hits change Interest rates and all numbers when your not looking and then tries to talk talk talk when signing so your not paying attention at signing your life to a car that could possible kill you or drop thousands in mechanical issues. All the reviews that have more than 2 stars I do g believe one of those is real. My friends car he bought 2 days later the entire engine broke cracked and they had to take the whole thing apart in his dads garage and it took them weeks and weeks before they finally brought it somewhere where they had to buy a whole new engine. I am also reporting this place to the BBB and I have already let news stations that investigate civil matters like this are in for a surprise. I have even more surprises for them. By the time I'm done with them for me and every person they have screwed over these people will maybe see how scam con artist illegal guys running a money laundering business. There's is definitely something going on and after this telling me they are not canceling any of my stuff and still charging me. Then I found out I was financed w a 700 credit score which took me two years to get it where it was. They are on such high alert at this point if they make one wrong move more which I wouldn't be surprised nor do they care but now that they have done this to me I could go on and on. Btw the second lender was actually them and they are under a incognito llc unless you do your research so your payments are really going back to them not actually paying off your car. They sold me my car $10,000 over KBB value. I am taking every action I can against this trash house read more

I was recently looking for a used Ford Explorer, and after finding many models that were pretty good but not perfect, I was hoping to get lucky and find something with all the options I wanted with no visible wear issues (paint chips & rust, worn seats, etc). Market Place had one listed, but it's a two hour drive away. I didn't want to waste hours of driving just to find another vehicle with some kind of deal breaker. I contacted them and talked to Tony, and asked him to visually check out the vehicle and told him what I was looking for, including some options that were required. He checked it out and gave me the thumbs up. When I drove down there, he was not kidding! It was the cleanest Explorer I had seen so far, and loaded with all the options. Negotiating a price, arranging to get it checked out at an auto shop, and getting financing were all a breeze, only slightly complicated by the fact that I lived two hours away. I feel like I got a fair price, maybe a little higher than what other dealers were asking, but worth it based on the condition. read more

WARNING!!! WARNING!! I bought a 2015 Ford F450. Paid $40,000 plus I bought the extended warranty for $5,000. Boy am I glad I did! Had the truck in my garage for the first month. Minimal driving to the store and back in this first month. No problems yet. Then I had to go out of state for a family emergency. I left at 4:30 in the morning, it was still dark out. Im leaving from Olympia Wa. I get to Oregon border and state trooper pulls me over and said to me, " Im not pulling you oer for speeding, but because all of your back lights are out! He was kind enough to escort me to the nearest town for repairs. Fixed now. Got back on road and headed to California. I parked my new truck in sisters driveway. Nest morning I go to take sister to Dr. appt. I look on the driveway in front of me and see oil leaks on the ground. Truck is leaking oil! Ok. ill deal with it when I get back home. But in the meantime I called the manager of this dealership and let him know what was happening. I have not had this truck for more than a month and a half and already it is a huge headache. Nothing but problems and expensive ones. No help or anything from this car lot. Oh, and just an fyi, dont expect a fillup on gas, truck was empty and they only put a 1/4 of gas in it. Never again. They basically took the truck as a trade in, never serviced it, because the oil light came on as soon as I got to California. 750 miles from where I live. There were other issues with the truck, front wiper washer fluid sprayers were broken, bad front right wheel tire rod going out, ect. PS..Make sure you have your vehicle checked out by an outside mechanic. It will be worth it later. I wish I had done this. But I thought that a vehicle at this price, well they had to have serviced it, right? No! They dont! Buyer beware!! read more

Great experience Craig made me feel comfortable during the entire process

To whom it may concern, urgent warning! My wife purchased a vehicle from this place mid November, this vehicle didn't even make it till Christmas. They told us it was inspected, and everything checked out fine lol as they did the inspection servicing in house, and she should have confidence with her purchase. Well, as the advertising says below, market place auto does a hell of a lot more than nickel and dime. I'll say. We are now facing a $6200 repair bill. To add insult when we called the dealership to tell them what it happened looking for some back up or help. In short it was basically too bad. So sad for you. They worked her hard to sell the $3300 additional coverage for repairs. Turns out even if we did purchase the additional insurance coverage this situation wouldn't have been covered. Turns out even if we did purchase the additional insurance coverage this situation wouldn't have been covered. I would've been at a $10,000 loss! So whatever vehicle catches your eye as you drive by keep on driving because our experience was horrible. So pathetic they should be ashamed of themselves. Must have anybody but customers writing all of their other glorifying reviews. More lies. Looks like an inside job to me. Must be so proud. read more

I bought my '12 Focus Titanium here about 2 years ago and its still running strong. They let my take to a dealership for a safety inspection without question and all the salespeople are kind and helpful. read more

Talked to them on the phone about price on the truck, got promised that they'll be able to work on the price. After test drive, the sales guy started being rude and said that there will be no negotiations. Just wasted my time driving there. The people weren't willing to work with me at all. Would not recommend these guys because of their bad customer service, as well as relatively high prices. read more

Were do I start this review.... We bought a 2016 hyundai tucson May 9th, we signed the paperwork and went to go get the down payment and before I drove out of the parking lot I heard a very loud noise coming from near the steering wheel as I drove to the bank it kept getting louder. So when we got back I asked Steve about it he said that is normal I said no it isn't, then Doc came out and looked at it said come back tomorrow we will fix it. We told them to look at the bushings in the steering column and that was the problem they fixed it the next day for us(this should have been my sign to run and not finish this sale). It gets worse from here. On our drive home the car kept shifting weird we asked them about it when they fixed the bushings and they said it was normal. They had us so fooled that they did a good job my son went to look at cars with Steve one week after we bought ours,again I talked to Steve about what my car was doing and he said it's new to you it's normal you will get use to it. My son got suckered into buying a car there too bad idea! Then I decided I wanted to have the car looked at Steve recommended I take it to Larry at Puyallup auto tech and so I called him and he doesn't do transmissions. Never recommended I bring it into market place to have them look at it! I got an appointment at a hyundai dealership and my car failed there test on the transmission, also a fan in the dash is going out, when you turn the car off and turn it on there is a horrible loud sound. My car needs $3500 in parts alone now and I haven't had it long at all still have temporary plates on it. So we bought the extended warranty with the car thank goodness we did, but we had our car looked at Tuesday and still on Friday we couldn't get an answer to approve it to be fixed. Come to find out market place needed to send in the paperwork to the extended warranty place that they hadn't done yet. Thursday afternoon my car through a check engine light on and wouldn't go into reverse. I called market place to talk to a manager on Thursday about all this and left my name and phone number still Friday afternoon no call back. I called again Friday afternoon and got a return call from DJ and let him know what has been going on and all he could say is I am sorry you feel this way. I talked to the hyundai dealer that we took it to that is going to do the work and the guy said the more you drive it the worse it is going to get and may be inoperable to drive at all! Well obviously that has happened because it won't go into reverse and has an engine light on. We were leaving that night for a trip to Spokane and there was no way I could take my new car on that trip so now I had to change plans because I couldn't take my car like planned. Hyundai can't get the parts for 30 days at the least and now I can't drive my new car. I will have to pay the deductible for the extended warranty and out a car for over 30 days. I talked to DJ about all this he said go through our car insurance or extended warranty for a rental car. Car insurance only pays for rental car if in an accident and extended warranty would cost me even more then I am already having to pay out. I haven't even made my first car payment. I feel they should pay my deductible and for me a rental until it is fixed they sold us a lemon for sure!! Buyers beware. I should be excited about my new car but instead I am very stressed, upset and out a car. Very disappointed in being sold a lemon. Managers don't return your call until you keep calling. read more

Update: Still haven't received my title, and my license plates were sent to the wrong address. Ended up spending $90 and 2 hours of my day to get a "quick title" printed out from WA DOL, so I could convert everything to Oregon. I called the dealership 4 or 5 times, nothing was ever done, probably wouldn't do business with again. This was my first time buying a car at an actual dealership, and everything went as planned! I live in Portland, OR and I was looking for a limited edition Volkswagen Beetle Turbo S, and after searching all over the Portland area, I found 3 Turbo S beetles, but they had higher-mileage, and the price wasn't as fair as I'd like. Looking in Seattle for the same car, I saw this place called Market Auto Place, selling a stunning 2003 Turbo S. I was browsing online Saturday Night, saw this car, immediately bought a train ticket for 8am the next morning, got to Tacoma at 11, and was signing paperwork on the car by 12:30. Took delivery on the car Monday morning, after the check cleared. I was met by Rocky, who was every helpful during the whole process from welcoming me to the dealership, riding with me during the test drive, negotiation, filling the gas tank and wishing me well on my way back to Portland. Everything was great. Everyone was great. Big selection of really nice cars and trucks, they offered me Coffee and Water, and everything was as it should be.; a quality car for a fair price. I'll look back to Market Place Auto for my next car. read more

Bought a truck here and then had tons of problems. Truck was stalling, electrical issues then finally got it looked at. Right under the engine a nice huge petrified rotted RAT was there. Lots of wires were chewed. Things were cracked and leaking. Just skin and bone and lucky me right next to the air filter. Guy says it must have been there for a year from the looks of it. Can't believe the dealership didn't know of this. What the truck not inspected before being sold? $900 worth of damage. read more

Marketplace Auto - $900 worth of damage. Went unnoticed when dealership sold it. - Used Car Dealers Near Me - Puyallup, Washington

Would give a negative review if possible. This dealership sold us a Ford F-350 truck that is known to have problems. We didn't know it at the time of purchase and less than a month later the truck would not run. We purchased a warranty but the warranty is supposedly no good until we have drove the truck for a 1000 miles. I have no hope that the warranty would cover much anyways. These people knowingly sold us a lemon. They should of made the repairs to the truck that is recommended by Ford to make this a reliable truck before they sold it to anyone. I am planning on contacting the Attorney General and I plan on takIng them to court if they refuse to make the necessary repairs to make this truck even drivable. If you buy a car from them do your research, have someone who knows about cars to inspect the car before you hand over any money. Being that they are in the car/truck industry, I am positive that they knew the history of the type of truck we bought, all you have to do is a simple search on Google. I wish that my boyfriend had done more researc,h, however that does not excuse this dealership to knowingly sell us a truck that already needed repairs. I am not going to sit around and let them rip us off like this. There is a reason there are lemon laws and consumer protection laws, to protect people from con artist like these people. Buyer Beware. read more

Two stars feel generous for this company. I was in the market looking for a Dodge Charger. They are currently selling a 2014 white charger for $11,500. One owner, local trade in, and under 100k miles. This seemed legit and my test drive went well. Matt my salesman seemed hesitant to help me upon our first meeting, as I am young and he probably doubted that my inquiries were serious. As soon as he realized that I was a serious buyer, he was great. He was very polite, offered me and my fiancée bottled water, and gave us an extended test drive. The reason I am rating two stars, is the same reason I backed out of the deal. This morning I had Matt bring the car to my local mechanic, for a general inspection. If everything checked out, I planned on signing for the car. The car had a rats nest in the engine bay. The engine wasn't cleaned or wiped down before being put on the lot, and I honestly doubt that a certified mechanic looked at the vehicle. Several codes including air filter codes and check engine lights were deleted in the system of the car, as to hide the check engine light from the dash board (so customers would not see it). Matt assured me the car had been inspected and had recently gotten $330 worth of new brakes, brake pads, etc. Whoever worked on the brakes did a poor job. According to my mechanic, the products used were cheap and coated in grease to prevent the brakes from squeaking. He said it was very abnormal. In summary, the service here was decent; but make sure you have a trusted mechanic inspect your car before signing! The company does not seem motivated to fix their products before putting them in the hands of customers. Matt was offered a detailed list of issues with the Charger before leaving the mechanic shop, and he denied this opportunity and ensured to me that he had it memorized (highly doubtful). This car has over $600 worth of repairs needed.... Very glad I took my time and got the car inspected. What a bummer this would have been to fix after dropped $11.5K read more