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Marketplace Auto

2.7 (101 reviews)
Closed 9:00 am - 7:00 pm

Marketplace Auto Photos

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Rude salesman and his response.

Horrible. I inquired about a vehicle and made an offer well above actual retail value and the salesman (Craig Perkins) called me stupid in one response and followed up by calling me an idiot. Would never recommend this place.

2012 Dodge Charger SE
Katelyn V.

I went here to buy my first car. Everyone here was so amazing and friendly, but I want to give a big shoutout to Matt for helping me so much! The first car I looked at didn't work out, but he was determined that I find the perfect car for me and he did! Thanks Matt for making my first car buying experience amazing!! I'm so happy with my purchase, if you're looking to buy a car I would 100% recommended this place!!

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3 months ago

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1 month ago

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8 months ago

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11 months ago

There was a big post on Facebook about a customer being seriously scammed regarding a warranty.

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1 year ago

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7 months ago

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8 months ago

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1 year ago

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5 months ago

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1 year ago

Don't waste your time or money . They sale junk cars and have 0 customer service once they take your money

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2 years ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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6 years ago

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2 years ago

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5 years ago

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3 years ago

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4 years ago

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7 years ago

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5 years ago

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7 years ago

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5 years ago

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3 years ago

Great experience Craig made me feel comfortable during the entire process

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2 years ago

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9 years ago

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9 years ago

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4 years ago

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7 years ago

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Ask the Community - Marketplace Auto

Review Highlights - Marketplace Auto

Steve was easy to deal with, upfront with all the costs involved, and even worked on my deal on his day off.

Mentioned in 9 reviews

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This was an odd one for me, because I'm very split on my opinion here…read more Let's start with the vehicles, because ultimately it's a used car lot and that's the main point, right? I stopped in for a specific vehicle that I had spotted online. Very beautiful car, well appointed, in great shape. I gave it a good look and found it to be top notch. No real concerns with the vehicle itself. I also scanned the rest of the lot and to me, it really looks like they have a nice variety of very good vehicles. Overall I'd say that if you are looking for a vehicle that is a bit more higher end than the average used car lot, this place seems to have a good selection of vehicles that fit that bill. They are not dealing in massive high mileage vehicles with a history of fender benders and dents and dings all over them. The inventory here is clean, straight and well maintained. I was not, however, very happy with the overall sales process. And I ultimately found a different vehicle elsewhere that fit my situation better. I wanted to bring my own financing because I have a credit union I have worked with for well over 20 years. I trust them, they know me, we have good honest conversations that help me create a financial situation I am comfortable with. But here, they were a bit pushy about running the financing themselves and almost outright insisted that I let them run it their way. It got to the point that I was getting rather irritated about how pushy they were getting about it. In the end, I did not buy the car from them. As I stated, I found a same model car elsewhere that fit my situation better, so I went with that car instead. So I'm very split on this one. The inventory here seems very nice, but the sales tactics feel very pushy to me. Your mileage may vary.

Sold me a Honda element for 9500.00 I sent the deposit. The next day I called the salesman said it…read morewas a good thing I put the deposit down because of all the interest. Next day they said the car had transmission problems and it needed to be fixed at a cost of 4-5 k. So they were going to put 5 k into a car they just sold for 9500.00. The price they relisted it was 16k buyer beware. And if you buy this car. Get the proof of the transmission repair Black honda element

Tacoma Auto Exchange - TacomaAutoExchange.com

Tacoma Auto Exchange

(9 reviews)

My son recently moved here from Oklahoma. We were getting tried of going to his house to pick him…read moreup for work. The folks at Tacoma Auto Exchange they worked with us. We just needed a vehicle and they gave it there best shot to get us their best vehicle on the lot. We are self employed and simply needed something to get us to and from bids. They even worked with our American Express credit cards. We would definitely recommend this company to anyone who is in need of a reliable vehicle without good credit.

This was my first time trying to purchase a car. When we first got there, me and my partner looked…read morearound at the cars. After around 10-15 minutes we noticed the employees standing by the door watching us so we walked in the building to confirm we were interested in test driving. When I was ready to buy, after test driving, the only woman in the office said, "now, I'm not trying to be rude..." which is always a weird way to start off a sentence, because you can almost guarantee they are about to be rude. "We close in about 15 minutes..." and she basically said we can come back tomorrow. No biggie, but not being rude would have been to greet us when we first got there an hour prior, and let us know they close in an hour, not to stand awkwardly by the door and have us wander about. Then the same lady made a comment about us being from Tacoma and how they have a problem with theft from that city. At this point we have been experiencing a few microagressions from the staff that we were just ignoring because I wanted a car. Then there was this guy who ignored my presence because (I'm assuming) his job doesn't seem to be centered around customer service. But how awkward and rude to just have me standing there waiting for help while you're doing nothing but casually chit-chatting with your coworker. Then he finally said something when my partner, who is tall and has a more aggressive presence, walked in. This employees whole tone was off. He also tried to act like he didn't know one of the gaskets were blown when my partner notified him (shady). Then he asked for my W-2 (in addition to check stubs) and said it was because they don't do a credit check. Then, in the same breath, he asked me what my credit score was. I gave him a weird look and said, "I guess you don't need to know since you don't do a credit check." After a long, awkward stare he said, "these are just questions we ask." But the thing is, no, you don't. You just told me you don't do a credit check so why ask me for my credit score? That means he, personally, just wanted to know. Weird and unprofessional. And let's be real if my credit was better, I wouldn't have been there, I would have head straight to a quality dealership.

Marketplace Auto - usedcardealers - Updated May 2026

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