Update. I drove my car off the lot and 10 mins down the road it Threw an ABS code. I was really…read moreworried because everything was signed, and Maxx Auto could have just washed their hands of me. They totally took care of me! It was a nightmare for them NOT me. They took the car back got it fixed gave me a loaner for free. I have had the car back and it's been great for a month. MY HIGHEST review and recommendation. ESPECIALLY John the service manager.

Cecil was very patient with me and got me into a nice 2016 Mazda CX-5. Got me a great rate as well…read more I'm a returning customer for this reason.

Person who answered the phone (female) was outstanding, detailing places to find what Benchmark…read moredidn't have, prices, and phone number...I just had to write this review to share how tremendously thorough, transparent, and neighborly and kind this was. This is exactly what one wants in a retailer selling something as important as OEM automobile parts that are being recycled. Benchmark went above and beyond, earning my trust. Thank you!

Great people to deal with. Brad is the best, he is always so willing to be helpful. Abe, owner is…read moregreat, very fair with pricing

R-E-S-P-E-C-T and I-N-T-E-G-R-I-T-Y. Yes, respect and integrity are the two words that embody our…read moreoverall impression and experience with Moody Motors. We had been without a car of our own for almost three months following an accident that totaled our beloved 1991 Volvo. We had had to turn to friends to drive us to various car lot and dealers all over Tacoma and Pierce County in search of our next vehicle. It was exhausting and discouraging. Then after my mind was numb from all of the disappointments at other dealerships, my husband spotted an ad online for a compact SUV, a 2013 Chevrolet Equinox LT. The Carfax report on the vehicle was clean and clear. NO accidents. ONE owner. Documented by Carfax as a "GREAT VALUE." Well, it sounded too good to be true. Especially after all of the other disappointments elsewhere and being flat-out lied to by another dealership that I won't name here. We enlisted a good friend from University Place to drive us all the way out to Parkland to see this vehicle. My husband first saw the ad on a Thursday, but we couldn't get out there until Monday. It seemed (to me) that it would certainly have been sold by then and we would have driven all the way out there for nothing. But there it was! And it was a beauty! SPOTLESS! ABSOLUTELY IMMACULATE -- INSIDE and OUT. Not a dent or a ding anywhere. Upholstery and carpet in PRISTINE condition. The mileage was right what we were looking for, too. And it was close to our budgeted amount, just a little over what we had budgeted. "Moody" (the business owner himself) allowed us to negotiate the final price down to the penny of exactly what we had to work with -- even though it was worth much, much more. We felt incredibly blessed. We have owned the vehicle now for more than a month. It starts every time. It runs flawlessly. It's not just a new car to us. It feels like it's a brand-new car. When my husband and I were talking about a 'name' for the new car, we decided that since the Chevrolet Equinox LT is our new "pride and joy" we would simply call 'her' "Joy". "Moody" and his other staff employees ALL treated us with respect, kindness, thoughtfulness, compassion, and consideration. We simply could not ask to be treated better than we were at Moody Motors. Special thanks also to Washington State Employees Credit Union (WSECU) for making it all possible. "Moody" told us that he has been in business for 13 years at a Lakewood location, but had moved to the location on Pacific Avenue about a year before we bought the Chevrolet Equinox LT. To find the current location (this may help you picture where it is) is where Warthog Barbeque Pit used to be located. As you see, we highly recommend Moody Motors for the purchase of your next vehicle.

From the owner: At our used car dealership, we’re proud to offer a hassle-free, trustworthy, and affordable…read morecar-buying experience. As a family-owned and operated business, we treat every customer like part of the family—whether you're a first-time buyer or trading in for an upgrade. Every vehicle on our lot is certified pre-owned, thoroughly inspected, and comes with a clean title guarantee, so you can drive with confidence. We offer low-mileage vehicles at competitive prices, with financing options available for all credit scores—including Buy Here Pay Here programs to make ownership easy and accessible. We're more than just a dealership—we’re a part of the community. With 5-star reviews, a strong base of repeat customers, and a reputation for exceptional service, we're here to help you find the right car without pressure or stress. Shop online or in person, take advantage of our virtual tours, and enjoy same-day drive away options. Plus, every purchase comes with a free warranty and after-sale support, because our relationship doesn’t end when you drive off the lot.

After having a terrible experience at another dealer we went to Gene Pankey, they gave us a more…read morethan fair offer for our trade in and made us a great deal on our new car. Thanks for making it a painless and easy deal. We will make sure to tell all our friends!

Since 1983, our family has purchased 9 Used Cars from Craig at Gene Pankey Motors on South Tacoma…read moreWay here in Tacoma. Each vehicle purchased has lived up to our expectations both in quality and in fair pricing. They are among the very best Used Car Dealers in all of Western Washington. Honesty, Integrity and Only Well-Represented Vehicles grace their Sales Lot. Pankey Motors was founded on principles of Quality, Honesty and Fair Dealing. You will not find a Finer Firm to deal with than them.

Went there to buy a used car we were told that we would be contacted after minor fixes but they did…read morenot contact us back.

Sold us a lemon grand jeep Cherokee did not state the car had issues in vehicle description which…read moreresulted in steering wheel locking and caused car to flip while driving... any used car lot should provide vehicle tittle 45 days after sold car never received title from these people. I called to explain what happened with this car and it almost costed my fiance his life Air bags did not deploy and all they could say was" well you bought a used car we only inspect certain things not the whole car" lawyers need to be contacted for this business.

If you are looking to purchase a quality used vehicle I would highly recommend that you visit…read moreTitus-Will Used Cars in Lakewood, WA. And I would also highly recommend you contact Richard Samuels. I purchased a 2024 Chevy Silverado from Richard and have to say it was the absolute best car buying experience ever. Richard was a total class act! The entire experience was totally stress free and no negotiation games. Richard and the team made the experience very pleasurable!

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

After a lot of back and forth I decided not to buy their vehicle but they did what they said they…read morewould do it just wasn't the exact vehicle I was looking for so the search continues

Very unprofessional and inconsiderate of my time. We had arrangements made and he led me on…read morethinking I was getting the vehicle then all the sudden I can't get ahold of him. I had to have my girlfriend reach out and act interested in the truck to get a response which he responded within minutes. When I caught him responding to my girlfriend and not me, he tried to blame it on his personal life. My loan was approved and willing to do anything to make it work and these guys don't seem to wanna do business!!

We just had the best experience at Skyline Auto Sales and our salesperson, Dave, was the best. The…read morewhole process was easy from start to finish, and my daughter drove away in her very first car, so happy. They provided is with a carfax report and I didn't once feel any pressure. Highly recommend! Thank you, Dave!

Purchased a 2016 Dodge Challenger from skyline motors transaction, was smooth nice friendly staff…read morenow to all the people posting negative reviews do like I did and get a third party inspection by a qualified mechanic before you buy it's no more than 200 $$ so save yourself headaches and problems down the road it is a used car lot so buyer beware!!