It's just four of us- a small group, and we see it's not a busy night which is good, right? Being that it's a Friday night, I would expect it to be busy. Well, after a few minutes of waiting to be seated, (because no one was at the hostess podium) we get asked if we have a reservation by the waitress/bartender who I later suspected is probably the new owner. I was thrown off a little because it's clearly not packed, we see several open tables, and we're not a huge party so why would we need a reservation? And it's not like she asked just to check us in if we did, she said it with an attitude like we were SUPPOSED to have a reservation. I just brushed it off but that let me further know not to have high expectations for this place.
We get sat, rudely. She just said y'all can sit right here and left. We didn't get a warm greeting, no menus, not even a "your waiter will be right with you" and just went to work behind the bar along side a younger gentleman.
Our group is sitting at the table not knowing if we're gonna get menus or if someone is going to come take our drink order, so we looked at the menu online and came up with our order.
She comes back to our table and we all order our appetizers, drinks and meals at the same time and she had the nerve to say "dang! More food?!" as she was going around the table grabbing everyone's orders. First of all, is this not a restaurant where you order more food? Second of all, Isn't that what you would want for your restaurant business? I was baffled at her comment because what is with the attitude. I can understand if it was a long day, but that's still not an excuse to give attitude to your customers. After she left the table, I just hoped that she got everything we ordered correctly.
A little while later, We got our drinks and we got a few of the appetizers out. We got the calamari and peppers and the jalapeños gave it a zing that it needed. We also ordered the wings for our table and those were good too. I asked about the champagnes available and she said "I honestly don't know, we just have whatever is cheap" I'm like ok...I guess whatever you have is fine.
The rest of our food came out and it was piping hot, which I took as a good sign because it's better than cold or lukewarm food which I was afraid of from the experience so far. I got the fried chicken meal with the 3 pc chicken, mashed potatoes, collard greens and Texas toast. The only thing good about my plate was the Texas toast. Everything else lacked flavor. It's like they don't have salt in the kitchen at all. The toast was the only thing that was good cause it had a buttery flavor. The greens were sweet and the mashed potatoes had zero salt. The chicken was hot and juicy but it needed sauce. I thought the chicken was marinated in a jalapeño buttermilk or something like that. It definitely tasted like raising canes unseasoned chicken. Amanda brought out some sauces to dip in and that was the only thing that made the chicken taste better. My sister ordered the Mac and cheese and that also lacked salt and probably cheese. It was like smothered pasta noodles with zero flavor.
We tried to enjoy the rest of our night and make the most of it because we were hungry and this was the only place close by that was open late enough for us to get a decent meal.
What was expected to be a decent end to our fun girls night immediately turned into an unbearable experience. The finishing disappointment to our night was when we were all ready for our checks. She brought out one check and wanted to evenly divide the check between the four of us. That's not what we wanted to do. We wanted to pay for the items that each of us ordered for our table. She said ok just put your cards down and I'll split it. She leaves to let us finish up and get our payment ready, but we were weary that she was gonna charge the wrong card. So when she comes back, we explained to her that we want it split by what each person ordered because we weren't sure if she would remember whose card belongs to what order.
She then proceeds to condescend us by saying she's worked in the business over 10 years and would remember who ordered what. She takes and splits the ticket. Tell me why this experienced waitress came back to the table several times and asked us who ordered what. She just embarrassed herself by condescending us and then not even doing a simple task that an experienced waitress could do.
The new ownership changed how the place looked, but kept everything on the menu and wine list the same when in reality, they don't even have the full wine list stocked since she said they keep whatever is cheap.
I wish they would have hired more staff and come up with a better way to execute service because this was a shitshow dressed up as bougie dining. read more