Had a passport photo done at this place and they gave me advice to take my glasses off, which…read moreturned out to be great advice because if I had not done that the photos would not have been accepted

I went there to send something that I sold on eBay. As I walked in, I grabbed a water bottle that…read morewas marked $2.50. Well, she had me email the QR code to the email for the store. It ended up that they were unable to do it, which is fine because honestly, there's a post office less than a mile down Somerset right past Garfield , but I was flabbergasted when the woman attempted to charge me to print out my QR code, which I never asked for she tried to charge me $10 for print out of a piece of paper one I didn't need by the way so when I refuse to pay that because I didn't want it nor did I ask for it she turned around and charged me $10 for the two dollar water bottle I drink despicable behavior unprofessional to say the least I left their feeling robbed sir would you like some cookies? Would you like some cookies no problem you too. Let me see where they are though. I know I'm not living right cause that just gives a shit out of me man. Yeah the sound well sound travel man it's crazy. Have you ever seen someone that's like down the road like an Ollie and the land but you here afterwards it's really cool if you watch that shit don't worry about Woman who I'm assuming owns the place is outrageously rude for being in a customer service position she would do her business a huge service if she hired some welcoming kind people to run the place I WILL NEVER GO BACK !

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

I came here to do a live scan for a school program, the man that helped me was very kind and made…read morethe process go by smoothly. Great place to come if you need a live scan done!

Best and kindest service! I'm doing all my business here now…read more I hate going to the post office. They offer all services

John and Zeina are terrific! Always so friendly, courteous and helpful. Love this place!read more

They are really good for customer service and they are very reliable they have a good customer…read moreservice

Very disappointed on Christmas Eve !! You should have stayed open till at least 3pm in order to…read moregive your customers a chance to retrieve their last minute deliveries.

This review is in response to the review by Raymond H below…read more I'm here at this location probably three times a week and I've never received anything short of stellar customer service from this family ran business. Raymond's review is outright false and distorted. The gentleman walked in and was upset because they misplaced an important letter. He was unreasonable, yelling, heckling the staff, and even trying to get other customers to go elsewhere. Unprofessional, out of line, and deserved to be detained. Thank you UPS for always taking care of me.

I had one of the worst customer service experiences of my life at this location. The worker was…read moreextremely unprofessional and rude while I was trying to return several Amazon packages. I came alone with a few heavy boxes and received no patience or courtesy. When he asked if I knew the code for each package, I explained that I had already checked and ensured all items were properly packed, expecting he would simply scan the return labels as usual. Instead, he was dismissive, impatient, and clearly irritated. To make matters worse, as I walked out carrying the remaining packages back to my car, he made a rude comment as I opened the door. That was completely unnecessary and uncalled for. I will never return to this UPS location again. Truly one of the worst customer service experiences I've ever had. ***I ended up going to the UPS in Downey at : 8504 Firestone Blvd Downey, CA 90241 United States And they were more professional and very kind when it came to assisting me with my returns . No rude attitudes and it was a pretty smooth and pleasant experience.

Claudio and Jessica, the owners are such nice folks! My husband and I needed a mailbox and they…read morehelped us with all our questions and ease our minds knowing our mail and packages will be delivered safely. In fact the entire staff here are very nice and always greet us with a smile! They will package and mail your things for you so you don't have to! They sell postage stamps, take passport photos and are a notary! I enjoy stopping by here, just to say Hello! Claudio and Jessica remember our names which is so nice! Thank you for being here in Santa Monica!

I am new to the neighborhood and grateful I found this one stop location. Claudio, Sam and Tim are…read moreextremely helpful and I appreciate all of the services offered. A gem for sure!

Francis was so patient with me in explaining to me the process of the service I was looking for…read more She was so kind as well and provided amazing customer service.

I had a really disappointing experience at Southgate Pack N Ship…read more Before I came in, I spoke with the Cesar over the phone and explained that I had 190 Forever stamps I was looking to sell. I told him the price I was hoping to get, and he told me to come in because they would buy them. When I arrived at the time he told me to come, he wasn't there, so I had to leave and come back later. When I returned, I waited for him to finish a conference before showing him the stamps. Almost immediately when inspecting the stamps, he asked if I had been kicked off Amazon, which caught me off guard. Throughout the interaction, he repeatedly laughed at me and at the price I had originally mentioned over the phone. He said he could get stamps for $10 a sheet at the post office, and each time I tried to explain my reasoning, he would laugh, walk away, and then come back to continue the conversation in the same way. He even started speaking in Spanish to customers in the store about me. The entire interaction made me feel uncomfortable and belittled. At one point I explained that I was simply trying to sell the stamps so I could go home and visit my dad. His response was, "Oh, to Minnesota, huh?" I also explained that the price I had mentioned was simply my asking price as a reseller, and that I understood a buyer's offer would naturally be different. When he finally made an offer, I politely asked if there was any flexibility. Before I could even finish, he interrupted me and said, "Actually, I wasn't going to offer anything." After I accepted the offer and was paid, I decided to buy a couple sheets of stamps. As I handed over the cash he had just given me moments earlier, he told his employee, "Make sure to check for counterfeit." That comment was especially uncomfortable because I was using the exact cash he had just handed me. I completely understand that businesses are free to make whatever offer they think is fair, and I have no issue negotiating or even walking away if we can't agree on a price. What bothered me wasn't the offer--it was the way I was treated throughout the interaction. I expected a professional conversation, not to be laughed at, interrupted, or made to feel embarrassed. Based on my experience, I won't be returning.

I was able to get my documents notarized last minute right before they closed. The nice lady…read moreprinted my documents, made me copies, and notarized my documents, and shipped it for me all for just $15. I will definitely go back if I ever need something notarized.

Needed to ship a package to the UK urgently and went to the postal stop…read more Got quoted initially at UPS store on Imperial and was quoted about 30% cheaper here. No problems through the process.