I never really visited the UPS store in Downey until I started doing Amazon returns here. They're…read moresuper efficient here, very friendly, polite and professional. I walk in and I'm greeted every single time and I never have to wait! They always have a team working quickly. I've never really looked around, but it looks like there's all kinds of supplies here. They also accept other returns from stores and businesses. I don't know why they don't have higher ratings, but I've never had an issue here! The only issues I've had are completely out of this store's control. Sometimes there are people outside asking for money or people in an altered state hanging out outside. It doesn't always feel comfortable or safe but again, it's out of their control! The parking is so so. There's a busy Chipotle and Panda Express so the parking lot is a little chaotic to navigate. Hopefully in the future UPS will upgrade to a large store elsewhere in Downey with better parking! One can hope.

Notary service was available on site with no appointment. Cashier let me know I did not need to pay…read moremore for any upgraded higher cost level of shipping to get proof of delivery. Everyone was polite and helpful and service was quick without waiting. I'll go here again in a heartbeat next time I need anything.

Cool neighborhood mailbox and other admin services. Employees and owner are prompt and…read moreprofessional. I've gotten my background check for jobs done here l including the fingerprints. They make sure it's sent. I called and they do same day passport photos. I've come here to send faxes. They do charge $1 for Amazon returns so I don't do that here.

Prices are so reasonable, the owner is extremely friendly, they have the best prices in the area…read moreand surrounding cities! I highly recommend to come and ship your boxes , passport pictures, copy, faxes and all your business needs! They also do live scan walk ins!

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

Great and fast service, very professional. Got my live scan and passport photo done within 5…read moreminutes. 10/10 recommend. Value: High and exceptional.

Best and kindest service! I'm doing all my business here now…read more I hate going to the post office. They offer all services

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Very disappointed on Christmas Eve !! You should have stayed open till at least 3pm in order to…read moregive your customers a chance to retrieve their last minute deliveries.

Friendly staff. Many services offered for convenience. Stamps, laminating, PO Boxes and more!read more

No stars. I HAD TO GIVE ONE STAR BECAUSE THIS PLATFORM DICTATES IT, but this business deserved none…read morebased on this man's non reputable practices. Unfortunately, the tiny Filipino man was rude. He left us waiting for a long time. Didn't type in the right email address making things take even longer and after he notarized the application wrong, he refused to redo it unless, we paid him the fee again. He also stole cash from the register when he had me pay in cash. He gave me an old carbon copy bill of sale so he didn't have to enter the money legitimately in the computer. I needed the service so I left it alone but when my son was told we'd have to pay AGAIN I was livid. Don't go there.

I had one of the worst customer service experiences of my life at this location. The worker was…read moreextremely unprofessional and rude while I was trying to return several Amazon packages. I came alone with a few heavy boxes and received no patience or courtesy. When he asked if I knew the code for each package, I explained that I had already checked and ensured all items were properly packed, expecting he would simply scan the return labels as usual. Instead, he was dismissive, impatient, and clearly irritated. To make matters worse, as I walked out carrying the remaining packages back to my car, he made a rude comment as I opened the door. That was completely unnecessary and uncalled for. I will never return to this UPS location again. Truly one of the worst customer service experiences I've ever had. ***I ended up going to the UPS in Downey at : 8504 Firestone Blvd Downey, CA 90241 United States And they were more professional and very kind when it came to assisting me with my returns . No rude attitudes and it was a pretty smooth and pleasant experience.

What a great experience. Super friendly service, prompt, good range of options (I was sending a…read morepackage internationally) and what a joy to interact with the people there. So nice. Don't think I'll ever go to the post office again after this.

Excellent service Especially for packaging and mailing packages overseas . Thank you, Claudioread more

We drive from Long Beach to this store. The staff are not only nice and helpful, they are well…read moreeducated in shipping. They use many services and give you all of the quotes. It is worth the drive to get excellent service and prices.

I visited today and I just want to say thank you for being so patient. Great service and love how…read moreeasy this place makes all my shipping needs.

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Highly recommend. I came in here with three kids and not really being able to move a really large…read morebox. The gentleman helped me not only carry the box but also tape it. Customer service and there was no wait time.

I had a disappointing experience at USP on Friday, March 6 around 6:35 PM. The older Hispanic…read moregentleman at the front desk was extremely rude when I asked about getting an RQ. I didn't have one yet and simply needed guidance on how to obtain it, but instead of explaining the process, he responded with passive-aggressive comments and was not helpful at all. Might as well let the man stay home. Customer service should include basic patience and professionalism, especially when someone is asking for help understanding a requirement. A simple explanation would have gone a long way. I hope management can address this so other customers don't have the same experience.

Elvy was so helpful and nice. This is one of the best UPS stores I have been to in terms of…read morecustomer service, attention to detail, and just an overall great experience!!! Will definitely come back!!!