Difficult to work with this man! He is slow in putting the mail up and it piles up on his desk. When you go pick up your mail he gets upset that you ask him if the mail up and he says yeah but deep down you know IT'S NOT. Low energy person. When you try to leave, it's very hard to forward your mail out of here, he keeps your old mail or sends it back. Glad I am gone! read more

Been using this place for my business address for a long time now. Mark is great and prices are very reasonable. Highly recommend if you need a mailbox. read more

GOOD PLACE BEEN here for years honest friendly and centrally located near the 5 frwy and not far from the 134 ,

Please SEE ALL NEGATIVE reviews before attemping to do business here. I had my package gone lost/missing at this place. U.S.P.S. confirmed by Tracking as "Delivered to Individual". Once I had reveived confirmation of the package being delivered, I went over and it happened to be a day I had 2 packages delivered according to the U.S.P.S. tracking system. I drove over to pick up my packages. I asked Mark the owner if he could give me my packages. He began looking through piles of shipment scattered all over the floor. He gave me only one box and since i saw how half ass he was running the place I left thinking I will come back when he sorts his mess. I called him back the following day and asked Mark who is the only person working in "his business" and kindly asked him if my package showed up? He the told me over the phone "call me back in 15 minutes".. I said ok. I called back and answering rudely tells me " I do not have your package..on and on" . He then tells me "call me tomorrow and I will talk to the carrier". To my surprise I show up the next day and the carrier is there. The carrier was doing her job sorting and scanning the mail confirming that the mail is being left at this location. I asked Mark (the owner) if he found my package or knew what could of happend. Carrier was there and he did not even bother asking her if she had possibly delivered somewhere else. ? Why somewhere else ?? Because Mark claims the package and other packages have been delivered to Nickelodeon studios next door. Well he said this after the Carrier had left? He then goes into his computer and files a Non Deliverance of package claim online with the U.S.P.S. while I was there sitting at his place waiting to see what he would do next. He could of told me " Your package is missing we will have to file a claim" . He freaked out and filed the claim 3 days after the package was Confirmed Delivered by the Postal Service. I called U.S.P.S. and spoke with the U.S.P.S. supervisor to look into my "lost" package. She was on top of it. She spoke with the Carrier and they both said it was Delivered to this location. The U.S.P.S. Supervisor calls Mark ..he tells the post office Supervisor that he did not have it ?? Sometime in the midst of all this, I told him I would file a Report with BPD. When I said that boy he really lost it.. He became verbally aggressive!? He said I was accusing him of stealing ..on and on. Its was not for him to loose his cool and go there?? He could of been helpful and help file the report. He told me "I will give you your money for your box, i will refuse your packages if they show up.." and a bunch of other rude remarks. To end this ordeal, he eventually text me back days later after somehow he found the package. In a text telling me " your package you gave trouble about arrived come pick it up by today before i send it back to the post office". Minutes later he text me "im returning your package because of your review". I tild him that he was being threatening and rude and i would show the text messages to Burbank Police Department. He then calmed down and text me "come pick up your package". Somehow when i get the package it seemed as if someone had stomped the crap out of the box???? A first class box getting crushed like that is near impossible. But what can i expect from a place like this. Luckily the item was a not damaged and i do not have to deal with this joint! read more

Hiya! I opened my mailbox with this place in 2008. That's right, I have had a mailbox there for 10 years. I do not regret it one bit! I saw that I wrote a review four years ago. So, I want to update my review. Mark appears to be running this business primarily by himself now. There is another guy there who is - unsure? Selling sports merchandise from the location or something? (Someday I should ask). [They do also have sports jerseys and other signed sports stuff for sale there.] Mark has always been polite, professional and accomodating to me. read more

Always helpful and with all my shipping needs. Mail services are amazing. Also sells signed sports memorabilia.

This is honestly the WORST mailbox center EVER !!!!! Mark seems nice in person and on the phone, but nothing but lies come out of his mouth. When you pay for 2 day priority shipping and tracking, you would expect to get these services. Well not here. Mark was supposed to text me the tracking number when my package left. He never did. When I called the next day, he claimed that his phone was "frozen" and couldn't text me the number. So take the battery out, or restart your phone. (not rocket science) By noon the following day, and 4 phone calls later, I was able to get a tracking number from him. 2 days later and still no tracking info for my package. It just says the postal service was electronically notified by the shipper to expect your package for mailing. Why is there no acceptance scan, or departed from post office ??? I wouldn't be surprised if my package is still at this shitty facility, and hasn't even gone out yet. oh, and now that he knows my phone number... he ignores the calls, when I'm simply trying to figure out if my package has even gone out yet. My customer is pissed, and this reflects terribly on me. Just go to the POST OFFICE instead. Lesson learned !!! AVIOD THIS PLACE AT ALL COSTS !!!!!!!!!!! read more

I've been going here for years and decided, today, to log onto Yelp and give him a much deserved review. I was shocked to see negative reviews here! In the years that I have been going here I have always experienced first rate service, no mistakes and the guy is always super nice. Probably one of the nicest people I've done business with in L.A. I have used him to ship numerous things with all different carriers and everything has always gone through without a hitch. Last week, when I needed a PMB (Personal Mail Box), although I now live in Valley Village, I didn't think twice about where to go. So, I now have my PMB there. I put down "not sure" about if he takes credit cards, but I'm pretty sure he does. This is a one man shop. I've only ever seen one person there. I'm pretty sure he is the owner. read more

This is my favorite mailbox place by far. Mark is super helpful, friendly and honest. Im from back east and u don't find that everyday, week or lets be honest year out here. He's Awsome and great to do business with. Thanks Mark read more

These nice folks have been in the biz for a long time and they have the service and décor to back it up. Bob Woodruff read more

If you have Fed Ex GROUND shipments, do NOT take them here. They do not have the proper resources to issue you a tracking number for your Fed Eex GROUND shipments. So far we have had 3 or more incidents regarding Fed Ex ground Shipments leaving here and not being received by our recipients. They do not even keep records of the shipments and I wouldn't be surprised if my boxes are still there waiting to be picked up. Avoid this place at all costs! read more

Very helpful. Mail is sorted accurately. Provides extra service. Always pleasant. Convenient hours.

For mailboxes they are affordable and great to work with. I can even call and ask if something arrived and he will check. Try getting the post office to do that. And they will happily put your mail in an envelope and ship it to you if you are out of town. read more

Reviews should list how long they have been doing business with the business reviewed. My company has been with Mail Boxes & Accessories since 2012. The service we receive is ALWAYS positive. Mark would go above and beyond to help us. If I was expecting something important in the mail, all I had to do is call Mark and ask. Saved me loads of gas money, and time, and I wasn't able to find another location that would be that accommodating. We receive all of our checks and packages at this address, and everything is treated with respect and care. I have to admit, we went with Mail Boxes & Accessories because the location was super convenient and the prices were excellent (compared to other mail box services in the area). We have been so happy with their service, I actually opened an account for my personal mail box with them back in 2015. We have been with Mail Boxes & Accessories ever since, and I am super happy (otherwise, I obviously wouldn't have opened up my own account). The truth about human nature is that people are more likely to write something negative and perception is personal. I was copying the link to refer a friend and saw a review that didn't make sense to me, so I am taking time out of my day to write something VERY positive and say "thank you" to Mail Boxes & Accessories. The United States Postal Service is a huge bureaucracy, and beyond anyone's control, so to blame them for something arriving late, doesn't make sense. They can't attack USPS because it is so big, so they go after the small guy. That is not fair. Once the mail arrives at this location, it is handled with care, and I am very happy with their service. My company has been with them for more than 5 years, and I have had my personal account with them for over 2 years. read more