Mozz balls as appetizer? GAS, FIRE, very good. Everyone go order some! I also recommend the salmon as it's not an easy fish to cook well, yum :) read more

I don't come to matchbox for anything besides the fire and smoke pizza!! It's the best thing on the menu and I wouldn't consider getting anything else there. read more

Ordered take out pizza. Take out process seemed confusing for the staff as nobody knew how to accept payment. Pizza OK only. Why can't places figure out how to make a pizza with solid crust bottom. Always under cooked. Will skip in future read more

As someone who has celiac disease, I find this restaurant to be outstanding! Especially for brunch, but it does get very busy. I love how they changed the menus based on the season. The service is great and the food is always pretty good too. It is more of kind of like an American diner, like feel, but I've never been disappointed. read more

The food was great and the drinks were good. We met friends for dinner and service was pretty quick and polite. We had pizza (spicy meatball) and simple salads and were happy with the meals. I'd like to come back and try more items, they had other delicious sounding pizzas and meal options. read more

Great service from the bartenders Tifany and Jacob! They made us great cocktails and recommended good food! will come back!

The food was great; we have no complaints. What made it challenging to comprehend is how management was unaware of the excessive heat emanating in the two "boxes" on the second floor, making it difficult to enjoy our dinner. One member of our party experienced significant discomfort due to the heat. It is imperative that they rectify this issue by installing a suitable air conditioning system upstairs. Till then we will be going somewhere with working AC. read more

my server her name was Daniely she did a very good service and it was very good. The best server in the house.

Serena Drake was the best fuckin server on this side of the Mississippi!! Very timely with all guests and provided timely feedback about ingredients for my hyper allergic sister read more

I've been a sever here for 3 years now, and I loved it here! .... At first. My experience here in this establishment ( mostly talking about the ashburn location) has been horrible, least professional and very petty work place. I have had a lot of managers come and go but the biggest problem I have is that our managers Silvia Hernandez and Vivian Gonzalez have been THE WORST MANAGERS I HAVE EVER HAD IN MY LIFE. The bartenders and servers that have worked there longer then I have now hate it and it's because of them, And how they treat us as staff. They have tried to do illegal things behind our backs and once we tell HR (Human Resources ) they would retaliate by making our section smaller or talking us out of BEO's aka private event parties aka taking our money from us. We get payed off tips . We only get payed $2.50 an hour, and they would be rude and petty and Silvia has even admitted that she has been petty to us. When a few of us send in a letter to HR Silvia founds out ( and it's supposed to be confidential) she treated us differently and took hours away from us. ( taking our money ways from us) and said they were "Match box hours " which makes no sense Silvia . Ever since they both came here, all of the employees walk on eggshells and hate their lives here. We just work here because we need the money. Actually everyone would say we were better before they both even came here. They are honestly putting Thomson hospitality down the drain and it's really upsetting. And Mr. Vivian Last time I checked respect is earned and you never got that from me because you came in this restaurant to strong demanding respect and the world doesn't work that way. She need to fine her own identity in here and stop following Silvia around like a puppy. It would be a lot better for her, I'm one of the only people who would say something because My comments are for free. And I'm tired and I will speak on behalf of all of there severs and bartenders who have been working there for as long as I have that we are done being treated like shit and we as Match box staff deserve so much better then what we are getting. I don't respect any of them as managers... because that entitlement got into their head, and they are not good leaders and show no leadership.I feel more comfortable putting everything here so people know. They seem sweet and smiles to your face and treat us like shit if you're not a YES man. And I didn't fit that. And I definitely don't wanna work at a place shitty as this one.. BTW they have roaches in the bathrooms read more

Excellent food, customer service, and atmosphere. Went for brunch on a Saturday, they did not disappoint. I do have to say, the portions are soooo large. We probably should have ordered one brunch + drinks and one drinks only, then split the food, as we each took home over half our appetizer and main dish. Seriously, the large meatball appetizer is softball+ sized and can easily be its own entree. Very yummy foods: besides the meatball, we enjoyed the artichoke and spinach dip, and the crab cake poached eggs with roasted potatoes. All very, very good. Our server was polite, fast, very familiar with the menu, describing dishes, answering questions, etc. delivery was quick and well timed. Excellent place to eat. Definitely shall return for more! read more

Of the many yummy things on the menu my favorite is the fried chicken cobb salad! The service is typically outstanding!

And I'm done with matchbox. I decided to try again today as it was near where I needed to be for an event, and I was in the mood for brunch. After taking way too long to find a parking space, I went to the restaurant. And the hostess says "do you know that we're only doing brunch today, and it's all you can eat for $45."!! Well, I'm by myself and had no intention of eating a lot or pay $45 + tip for a meal. So I left very disappointed, especially since I had to be somewhere else in an hour. I know I'm not the only customer who walked away, and I felt badly for the hostess. I don't know why a restaurant would restrict their customers to only one dining/cost option. read more

Marina was amazing!! Such a lovely dining experience - we really enjoyed the food, serving, and ambiance!

The food was great. We had Eugene who was a great server and offered some good recommendations!

Matchbox has been a favorite of mine since their days in Chinatown, DC (2009-2020 or so)... This location is very clean, sits right on the corner, plenty of parking, and we always get seated really quickly. The staff is always super friendly and very helpful. The ambiance is great for a date night and even comfortable enough for a family outing with the children. The food seems to get better and better every year. Great options and unique flavors. Highly recommend. read more

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I am definitely a brunch snob, so I take my brunches v seriously. I saw all of the good rating and thought it was a must to try. The service was good, fairly quick and the restaurant has a nice barn like feeling with a fireplace in the back, which I liked. On the other hand.. I wasnt v impressed w/ the food overall. It was underwhelming. We ordered the crab cake Benedict, all American breakfast, buffalo wings and meatball... nothing that I would really rant & rave about. There were some good selections (the meatball and French toast), but everything else was just OK. If you're in the area and not sure where to eat, go here. If you're familiar with brunch places in NOVA then I'd suggest going somewhere else. I will say I didn't dislike this place - it just wasn't for me. I would come back though to try their dinner as it looked like a big crowd in the evening ... read more

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Great experience eating at the outdoor bar. Service, food quality, and setting were perfect for the night.

I attended a bridal shower at Matchbox and the food, service, ambiance was excellent. I cannot say enough about the staff. They were so kind and attentive. The food was fantastic. Everyone was raving about the food, which included hamburger sliders, spinach and artichoke dip, crab appetizer, all types of pizza, and the best warm doughnuts that you have ever eaten. I highly recommend Matchbox for events or just a meal. Many thanks to Matchbox for making the bridal shower extra special. read more

The restaurant itself is gorgeous with an open kitchen. I ordered the chicken and avocado sandwich and it was pretty good, did not wow me. The spinach dip was absolutely amazing, however. The main issue I had with my experience was the service. We had to ask our server for napkins, silverware, and water. When we wanted to pay, it was very frustrating trying to get his attention so we could leave. Every step of the process throughout the meal we were having to flag the waiter down. read more

I came here in the morning @10:00am with my family and I got a water and there was cloudy stuff in the water. Eventually I asked for a plastic cup they only had kid size cups. And the seats were pretty dirty. Left over Crumbs on clean plates. I also ordered chicken & waffles. read more

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Oh my god the pizza is very bad and the service not that great they should hire people who have a little experience to serve customers this is not the way to serve customers never have to go back again read more

A couple of us came here for a last minute snack after an evening of drinking... We got a large pizza and their wings. The winds were fat and tasty! The pizza was just OK, nothing special. It didn't have the char, nor "fire" flavor I'm used to from Matchbox. Service was rushed and on the bad side as the bartender was too worried about closing down and other guests than he was about taking care of us. The restaurant is pretty big... I wonder how busy/packed they get anymore. The menu is great and they used to be amazing, but ever since expanding so rapidly about 8 years ago, they couldn't manage service properly and they lost lots of business, including mine as I haven't been to a Matchbox in about 5 years. Hopefully they can right the ship and improve because I love the concept, just not the mixed bag of service and execution when I visit. read more

Very disappointed in service tonight. Entrees arrived several minutes apart, no follow ups, when finished had to see manager just to get a to go box and a check read more

I had made reservations two months in advance for the One Loudoun location in March 2025, to host a party of 14 on Friday, May 16, 2025. Nick the manager took my reservation. I was very impressed that making reservations two months in advance was not only possible but also was remarkably carried through. Nick made sure that are table was set up in the upstairs loft. Milexa, was our waitress. She was extremely accommodating and attentive. The food and drinks were excellent. I had a few people in my party with bad legs and or knees. Nick personally escorted them on the elevator. I thought that was a nice personal touch. I highly recommend this restaurant. read more

I've ordered many times from Matchbox and am nearly always happy with the food. Today was the exception. I ordered 2 orders of the Spicy Tuna Tartare Tacos. I've had them before and knew to expect spicy deliciousness. I shudder! ... not today. They were awful. Wouldn't touch the 2nd set because the first tasted like vinegar. Gives me shivers still thinking abt it. Proportions of sauces was WAY WAY off. Get that cook a recipe to follow! If that was my first time the restaurant would never see me again. That was seriously the worst tasting meal I've eaten in a decade. Threw out order 2. I have a 2 star because I've had many 5 stars in the past but todays tacos were -50 stars. read more

When I go to this restaurant on my own, they always seat me in the bar where the music is blasting like a nightclub (even for brunch), the service is lousy and my food always arrives cold. I received fish and chips that were cold and undercooked, with fish still on the transparent side of being done. The French toast is just some fried bread, with no egg. They give you one egg instead of the advertised 3 eggs for a brunch dish. I'm done with this restaurant. read more

Good food. Great spot for drinks on a Fri and Sat night. Lost Fox is right upstairs for more evening drinks and fun. Great social spot to meet people. read more

Mediocre pizza. Crust was basic. Cheese lacked flavor and salt. Caesar salad was sad and had that weird artificial "buttermilk" salad dressings flavor. Artichoke dip was pretty good... sadly had mild food poisoning within the next hour after dinner. Hospitality was angry. Waiter kind of demanded we find a place for the pizza stands, and then just huffed and hung them off the edge of the table. Water never refilled. It is a big restaurant though. Suppose if you need a mostly empty place to support a big group its a choice you could make. read more

There are 8 NFL games on right now but the tv in front of me at the bar has the Home Shopping Network on, no joke. The only reason I'm here today is because my carry out order last night did not have the extra items I asked and paid for and the manager on the phone offered to replace that dish free of charge. We waited ten minutes for a seat at the bar to be cleaned up, 80% of the seats were dirty from possibly a brunch rush. The chicken sandwich, when not overcooked, is incredibly delicious but yesterday I wasn't so lucky, today is better, despite no silverware/napkin/salt. read more

matchbox - New American Near Me - Ashburn, Virginia

I had reservations and ordered pizzas during my first interaction with the waitress. I waited 1 hour and no food had come out. The waitress could not and would not update me on when food would come out. read more

You can tell by the entrance this place is all about the vibes by walking in. I had previously tried this restaurant and I was hoping for a better outcome. Sadly, the service was not up to par. I did not have my glass of water refilled, not even once. The waitress came at the beginning to take our order and at the end of service after looking for someone to advise her we were ready to leave. The inside wasn't busy at all so I was mindful that some food could take longer like pizza. However, the service did not resemble the food. The food was amazing! I had the sausage and pepper pizza. I also had the mini burgers for an appetizer and the brownie for dessert. None of the food disappointed. This could be the move if you want to order out but be aware you could be waiting long periods of time with the wait staff. This also happened the first time we visited but I thought maybe it was a fluke or a one time event; it was not. The other tables outside did not experience this so we were truly disappointed. read more

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Matchbox in One Loudoun always hits the spot. Placed in a cute and social meetup spot, Matchbox is in the perfect location for a date or quality time with friends and family. All their pies are super light yet crispy. Each is packed with flavor and I highly recommend trying any one of their specialty pies. We ordered the Fire + Smoke, Garden Veggie, and one create your own. The Fire + Smoke was my favorite of them all made up of a chipotle purée, roasted garlic, onions, red peppers, smoked gouda, basil, and a zesty tomato sauce. The pie was cooked till well done with a light char. The Garden Veggies was a close second made up of a zesty tomato sauce, mozzarella, a medley of roasted veggies, herbs, and cilantro jalapeño oil. The food is on the pricier side, ESPECIALLY for pizza. So that's just one thing to keep in mind! read more

matchbox - Fire and Smoke Pizza (top left), Create Your Own (top right), Garden Veggie Pizza (bottom) - New American Near Me - Ashburn, Virginia

It's been a few years since I have been here and I was surprised how lacking they are of patronage. Granted there are many new restaurants at One Loudoun now but Matchbox is still a nice place to hang out with friends and family dinners. I came looking for the crab and avocado and it wasn't on the menu. The chef Mario came out to explain to me that they no longer carry it due to supply issues. I thought that was really nice of him. My friends and I ordered several appetizers and drinks and we enjoyed them all. The staff were very professional as well. If you are at One Loudoun, give Matchbox a visit! read more

matchbox - Mai Tai - New American Near Me - Ashburn, Virginia

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First of all, the food, atmosphere and service is amazing! But I want to highlight the general manager Sylvia. Today my toddler and I had an accident and fell (my fault) on the outdoor balcony. I sprained my ankle and my son hit his head pretty bad. Sylvia rushed to us, calmed my son down and held him for about 30 minutes while I waited for my husband to arrive. Then she helped me all the way to the car. She was very calm, helpful and caring. That is genuine and amazing service. read more

Brunch was great. Husband really liked the burrito and the potatoes with my eggs were especially good. French toast was perfectly cooked and the right amount of. Only small hiccup was that I got cheddar with my eggs instead of the American cheese i asked for but I think that was the kitchen misunderstanding because I feel like the waiter tried to ask. It tasted great anyway. read more

matchbox - Hangover burrito - New American Near Me - Ashburn, Virginia

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I think I died and went to spinach and artichoke dip heaven. Hands down probably my favorite ever! The reason there wasn't 4 starts however is because I've never had such a spicy pizza. Not going to lie one slice did me in on heat and afterwards indigestion. Listen I can handle heat, I am a Latina raised on a jalapeños with every dish. Either on it or in it...so this was eye opening. Be careful if you decide to order this. The other reason the fifth star wasn't clicked was because as nice as our server was, she was never around. The restaurant wasn't even at half capacity. So to have to wait for water for over 10 minutes only to be almost done with food and need your check is for a lack of better word annoying. Doesn't mean don't try this place but if you do be prepared for a wait. read more

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Went on a Thursday lunchtime. There were a pot of staff standing around, but service was surprisingly a little slow considering there weren't a lot of customers at the time we were there. I've had the fire roasted pepper pizza before, so ordered it again. read more

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My husband and I stopped by Matchbox One Loudoun for Restaurant Week, and it did not disappoint! From start to finish, everything was spot-on--great food, great service, and a warm, welcoming atmosphere. We kicked things off with the arancini, and wow--so crispy on the outside, perfectly creamy inside. For my main, I went with the salmon, and it was cooked just right--golden and crisp on the outside, tender and flaky inside. And let's talk about dessert--the brownie was perfect. The service was great. Our server, Brady, was incredibly attentive--friendly and on top of everything without being overbearing. And I love when a restaurant has strong leadership--Manager Nick even stopped by our table, which really showed how much this team cares about their guests and the overall experience. Matchbox One Loudoun delivers on every level--amazing food, great service, and a team that clearly takes pride in what they do. Highly recommend a visit! read more

Meh. Their Happy Hour is probably the most expensive I've ever seen, especially for a midrange chain restaurant. Two stars out of five only for the quality of the wine and the delicious shrimp. However, the service was dismissive and definitely not worth the price. Too many other places in One Loudoun to go to instead. read more

matchbox - Is that 6 oz? - New American Near Me - Ashburn, Virginia

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