Went on a Thursday lunchtime. There were a pot of staff standing around, but service was surprisingly a little slow considering there weren't a lot of customers at the time we were there. I've had the fire roasted pepper pizza before, so ordered it again. read more

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Oh my god the pizza is very bad and the service not that great they should hire people who have a little experience to serve customers this is not the way to serve customers never have to go back again read more

Meh. Their Happy Hour is probably the most expensive I've ever seen, especially for a midrange chain restaurant. Two stars out of five only for the quality of the wine and the delicious shrimp. However, the service was dismissive and definitely not worth the price. Too many other places in One Loudoun to go to instead. read more

matchbox - Is that 6 oz? - New American Near Me - Ashburn, Virginia

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Very disappointed in service tonight. Entrees arrived several minutes apart, no follow ups, when finished had to see manager just to get a to go box and a check read more

I had reservations and ordered pizzas during my first interaction with the waitress. I waited 1 hour and no food had come out. The waitress could not and would not update me on when food would come out. read more

I think I died and went to spinach and artichoke dip heaven. Hands down probably my favorite ever! The reason there wasn't 4 starts however is because I've never had such a spicy pizza. Not going to lie one slice did me in on heat and afterwards indigestion. Listen I can handle heat, I am a Latina raised on a jalapeños with every dish. Either on it or in it...so this was eye opening. Be careful if you decide to order this. The other reason the fifth star wasn't clicked was because as nice as our server was, she was never around. The restaurant wasn't even at half capacity. So to have to wait for water for over 10 minutes only to be almost done with food and need your check is for a lack of better word annoying. Doesn't mean don't try this place but if you do be prepared for a wait. read more

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I had made reservations two months in advance for the One Loudoun location in March 2025, to host a party of 14 on Friday, May 16, 2025. Nick the manager took my reservation. I was very impressed that making reservations two months in advance was not only possible but also was remarkably carried through. Nick made sure that are table was set up in the upstairs loft. Milexa, was our waitress. She was extremely accommodating and attentive. The food and drinks were excellent. I had a few people in my party with bad legs and or knees. Nick personally escorted them on the elevator. I thought that was a nice personal touch. I highly recommend this restaurant. read more

You can tell by the entrance this place is all about the vibes by walking in. I had previously tried this restaurant and I was hoping for a better outcome. Sadly, the service was not up to par. I did not have my glass of water refilled, not even once. The waitress came at the beginning to take our order and at the end of service after looking for someone to advise her we were ready to leave. The inside wasn't busy at all so I was mindful that some food could take longer like pizza. However, the service did not resemble the food. The food was amazing! I had the sausage and pepper pizza. I also had the mini burgers for an appetizer and the brownie for dessert. None of the food disappointed. This could be the move if you want to order out but be aware you could be waiting long periods of time with the wait staff. This also happened the first time we visited but I thought maybe it was a fluke or a one time event; it was not. The other tables outside did not experience this so we were truly disappointed. read more

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When I go to this restaurant on my own, they always seat me in the bar where the music is blasting like a nightclub (even for brunch), the service is lousy and my food always arrives cold. I received fish and chips that were cold and undercooked, with fish still on the transparent side of being done. The French toast is just some fried bread, with no egg. They give you one egg instead of the advertised 3 eggs for a brunch dish. I'm done with this restaurant. read more

Good food. Great spot for drinks on a Fri and Sat night. Lost Fox is right upstairs for more evening drinks and fun. Great social spot to meet people. read more

Dear Devon, You were amazing. Service forward and suggesting items on the menu based on your own experience. That is the description of service. Checked this place out catching up with a friend I haven't seen in 20 years and being back in my hometown for over 12, having dinner at Matchbox was fab. We had drinks, apps and dinner. Wine list and cocktail list is full of variety, the shrimp appetizer was delicious, and the fig pizza and chicken pesto pizza was DELISH. Thank you Devon and team for setting the bar high for hospitality. (I hope Devon received recognition for this review) read more

matchbox - New American Near Me - Ashburn, Virginia

The other day my bf and I went to Matchbox for a cute little lunch date. When we walked in the hostess asked if we could like indoor or outdoor seating. I asked if we could do happy hour anywhere vs just the bar. She said yes so we followed her. We got a table outside but we didn't get a happy hour menu As we are sitting there we realize no one ever came over to greet us or offer even water while we wait. We get up to move to the bar since we could see bartenders and could be serviced and we walk past our waiter. Anyways, I think his name was Roberto. He was awesome. All of his recommendations were spot on. I made the mistake of listening to a different bartender who recommended tequila and soda. All in all, the food was good and the drinks were good. Lunch for the 2 of us with appetizers and 2 alcoholic beverages was about $100. read more

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There are 8 NFL games on right now but the tv in front of me at the bar has the Home Shopping Network on, no joke. The only reason I'm here today is because my carry out order last night did not have the extra items I asked and paid for and the manager on the phone offered to replace that dish free of charge. We waited ten minutes for a seat at the bar to be cleaned up, 80% of the seats were dirty from possibly a brunch rush. The chicken sandwich, when not overcooked, is incredibly delicious but yesterday I wasn't so lucky, today is better, despite no silverware/napkin/salt. read more

matchbox - New American Near Me - Ashburn, Virginia

First of all, the food, atmosphere and service is amazing! But I want to highlight the general manager Sylvia. Today my toddler and I had an accident and fell (my fault) on the outdoor balcony. I sprained my ankle and my son hit his head pretty bad. Sylvia rushed to us, calmed my son down and held him for about 30 minutes while I waited for my husband to arrive. Then she helped me all the way to the car. She was very calm, helpful and caring. That is genuine and amazing service. read more

Went for brunch! I got the hangover burrito which was AMAZING but unfortunately the chicken was hella overcooked so i took all the chicken out and ate it- still slapped though. Highly recommend it. Waitress was very nice and attentive. Overall a great experience. The ambience was relaxed and casual, we went on a Sunday morning when we expected a rush but it wasn't bad at all. read more

Brunch was great. Husband really liked the burrito and the potatoes with my eggs were especially good. French toast was perfectly cooked and the right amount of. Only small hiccup was that I got cheddar with my eggs instead of the American cheese i asked for but I think that was the kitchen misunderstanding because I feel like the waiter tried to ask. It tasted great anyway. read more

matchbox - Hangover burrito - New American Near Me - Ashburn, Virginia

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The food here is fantastic! I love the Apple Pear salad! And the service is always on point with Cristian! One of the Best Bartenders in One Loudoun! read more

Matchbox definitely has one of my favorite pizzas and they have been able to accommodate my allergy requests for the last 5 years I have been visiting! I always split a fire and smoke with my partner one side with cheese and one without. Will say most of the time the service is amazing but there's been more than a handful of times where we had to flag down our waiter more than once for either the bill or more water. Sometimes they mess up the dietary request and have to send it back, but are pretty quick to get it out to me. Overall, still a fan and will be back read more

I came for a co-worker thing. I sat in the Bar area, but not at the bar. It was really hard getting service at the communal table. The bar area is really loud (to not include normal people). It's like constant yelling at each other due to the volume in music being turned up. I couldn't hear my co-worker who was sitting less than 6 inches away, our legs were even touching due to space restrictions. The food is pretty good here. I normally come and sit at the pizza bar to watch them make the pizza's. This was the first time I came for HH and went to the bar. The drinks and food prices I feel are over priced. Our group tried the: -Calamari: which was $7 (fairly priced for a normal pricing). It was served with a honey glaze sauce which was very unique in flavor, in a good way. -Pepperoni Three-Cheese Fritters was $9. It was not very split-able except for two people and it's not very filling. We couldn't find the pepperoni but assumed it was in the marinara sauce. It's two fried triangles (think motz sticks) with a side salad as garnish sitting in a marinara sauce with some cherry tomatoes cut up. -Holy Grail Margherita, Chicken Pesto, Matchbox Meat were on a HH for $10.5 at the bar so we ordered those. They were good! For Beer you are looking at Drafts for $5.5, Draft Wines for $7.5 and for mix drinks for $7.5 each. To me, this doesn't scream HH deals; but it's a couple dollars off normal prices, so... It was a OK experience to me. The aesthetics of this place are really nice! I like how open it is with rustic textures like natural wood and creative use of piping for fixtures and lights. The food is pretty good and very tasty! I enjoy they let you see into the kitchen with glass windows and you can watch your pizza being made. I wish the bar area would turn down the volume level of the music, so you can have conversations or even hear the waiter (when they decide to do a round and check on you). It's a great location, I'll probably be back! read more

matchbox - HH white Allagash for white elephant party - New American Near Me - Ashburn, Virginia

I think they're somewhere between a 3.5 to to 4 stars. It's a pizza / burger joint. I came here with a large group; it was a Sunday evening, so it was busy. Thus, everything took a while. Because I was with a large party, we ordered a little bit of everything. So, I tried many items. I opted for the All American Burger. It was pretty good. It was cook at the temperature I ask for and it was flavorful. I ordered the only porter on their menu and I love it. They have a great selection of wines and beers. My largest complain are the prices. But, overall decent service and decent food. read more

matchbox - New American Near Me - Ashburn, Virginia

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We love Matchbox! It's a great family spot that everyone can enjoy. Their mini burgers and pizza are our go-tos and we also like their beignets for dessert (you can even order them to-go like we usually do because we're too full to eat them at the restaurant). On our most recent trip we ordered the chicken pesto pizza, a pepperoni pizza, 6 mini burger sliders with their famous sky high mound of fried onions, and the bistro burger. Everything was delicious and we had leftovers even though there were 6 of us. My favorite has to be the pepperoni because it's thick cut pepperoni that they render down just enough to crisp the edges and it's perfect every time! It even tastes great cold the next day - if you're into that sort of thing, haha. The sliders are a close second - they are always juicy and perfect little bites of heaven. Even if you don't like onions - try the fried onions and I promise you will change your mind. These are super thin and crispy and just melt in your mouth...drool worthy. This place can get packed on the weekends and parking can be annoying at times at One Loudoun but once you're finally inside the staff makes you feel at home. Once you're done you can walk off your meal around the town center. In the summer the kids all play in the splash pad right in front of the Alamo and it's always a blast. read more

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The Watermelon Margarita was delicious and strong! Food was tasty. Really enjoyed the Arancini. Crab cake was juicy, full of crab meat and not filing. Would definitely go back read more

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This place is pretty terrible as it commits the two worst restaurant sins: 1. Food doesn't taste good; and 2. It is incredibly overpriced They have a "fan favorite" Nashville chicken sandwich which is just disgusting and an insult to the real Nashville chicken sandwiches of the world. Go to literally anywhere else for your spicy chicken sandwich and it will be half the price and double the flavor. You're welcome. Supposedly this place was quality until a corporate buyout took place. Unfortunately, I never had the chance to try it before those events transpired. I give it two stars for the friendly staff. I sat at the bar to order food for my wife and we had a great conversation. I value social enrichment and would have paid $18 for the conversation instead of the sandwich. Other than that, this place might appeal to you if you're in it for the bar scene, but I dont recommend it to anyone who values their hard earned money. read more

My husband and I stopped by Matchbox One Loudoun for Restaurant Week, and it did not disappoint! From start to finish, everything was spot-on--great food, great service, and a warm, welcoming atmosphere. We kicked things off with the arancini, and wow--so crispy on the outside, perfectly creamy inside. For my main, I went with the salmon, and it was cooked just right--golden and crisp on the outside, tender and flaky inside. And let's talk about dessert--the brownie was perfect. The service was great. Our server, Brady, was incredibly attentive--friendly and on top of everything without being overbearing. And I love when a restaurant has strong leadership--Manager Nick even stopped by our table, which really showed how much this team cares about their guests and the overall experience. Matchbox One Loudoun delivers on every level--amazing food, great service, and a team that clearly takes pride in what they do. Highly recommend a visit! read more

What a mess this place has become. No silverware, apps come, food nearly 2 hours later. We had to return drinks - server even tasted and agreed. We were there a total of 4 hour. We had no water, then refills were non existent. Food however, was actually pretty good. Something has changed there. read more

Tifany and Carson behind the bar were amazing!! They were very attentive and walked me through the menu answering any questions I had. The apple cider spritz and the peach mimosa were phenomenal! I will be back again soon because of their great service!! read more

Honestly, it's a bit overpriced for what you get. Nothing was bad exactly, but if I'm paying $18 for breakfast, I want to be more excited about the flavors of the food. On top of that, the service was lacking. My friend ordered a hot coffee as they were out of cold brew, and she never received it. Another friend asked for a water refill, and the server took her glass but never brought it back until 10 minutes went by, and we flagged him down to ask for it again. It wasn't very busy so it was disappointing that the service wasn't very attentive. read more

If I could give zero stars, I would. The service was awful. Our table had no water, drinks took 30 minutes to arrive, and the food took far too long. Overall, the service was unacceptable. For large parties, I wouldn't recommend this place. We even had to flag down our waitress for the check, only to find her in the back laughing with coworkers instead of tending to her tables. read more

Everything was amazing, the staff was nice and friendly and the pizzas and mini burgers were amazing!

I'm in town for work for a few days, sat at the bar for about 20 minutes and there were maybe 8 people around and two bartenders. Never greeted me, didn't pass me a menu, and the bartender only catered to what seemed to be his friend whom he talked to instead of taking care of his clients. I overheard one man request to cancel his order due to it taking forever for him to receive it, I assume also due to lack of attention with the service. I'd hate to see how the service is on a packed night if a slow one goes like this. read more

We got the sliders with the onion straws piled on top before and they were delicious! The sliders are moist and tasty and you can never go wrong with onion straws. I've tried several different items on their menu and have never had something I didn't like. They are known for their artisan pizzas and we have watched them make them and they always smell delicious! The food is priced pretty reasonably too. Great restaurant for family or date night! read more

Dined in to redeem a free birthday pizza (sign up for free for rewards i.e. $10 first order, free birthday pizza). Join Match Made Rewards to earn points toward delicious Matchbox food and drink. https://matchboxfoodgroup.myguestaccount.com/guest/enroll?card-template=upMlbA1LJJo%3d&template=3&referral_code=GggpmjiAmGJbFajqMhrFLrDBfHdDnFJba Service/server: excellent. Patient, attentive and refilled my water promptly. Pizza: half pepperoni and half chicken pesto - the small pizza was still a pretty decent size (Domino's medium) but it's the taste that I am not a fan of. Overall salty and oily. The pepperoni was spaced and placed well but kept oil inside each piece. The chicken was covered in cheese and oily as well. * wait a couple of minutes for the cheese to harden for best pizza experience Kids chicken nuggets: fries were good. The chicken nuggets were more like strips and the ratio of fry was way too much. Peeling the fry off, the chicken still tasted great and still tender/moist. read more

This was my first time coming here and it was pretty good! For appetizer we got the calamari which has a perfect crisp to it and a yummy sauce drizzled over it. For entrees we ordered from the dinner brunch menu. We got the chicken and waffles, matchbox scramble, and crab cake eggs Benedict. The chicken and waffles was a very large generous portion. The meat was juicy and it was fried nicely. It came with four large chicken pieces and four waffle squares with syrup. The gravy that came with the chicken tasted a little bland. The matchbox scramble came with several items. The brunch potatoes were absolutely delicious! The eggs tasted great with all of the different mix ins. The crab cake eggs Benedict wasn't bad but it wasn't amazing either. I could eat a whole plate of those crispy yet soft brunch potatoes. I asked for a side of honey mustard and they happily brought it out. Overall, this place is great to check out for their brunch items and the service was good. The waitress was very nice and informative! read more

matchbox - New American Near Me - Ashburn, Virginia

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I sat at the bar with a friend and the service was incredible! The bartenders immediately told us their names upon arrival and made us feel like we were the only customers there. I will definitely be making this a regular place! The matchbox meat pizza was so yummy, along with the spinach dip. The drinks were refreshing and had just the right amount of alcohol. read more

This 5-star review is specially for Toure. He's an amazing bartender and server! He will make you whatever drink you want and he will make sure it's that way you like it!! I always search for him when I go to the bar. read more

Horrible service.. very slow. Order medium steak got well done after 45 minutes.. ask for water 10 times still did not get ot..

Date night with my wife and the food was amazing! The staff was even better, bartenders made great cocktails along with the MGR Nick made us feel welcome 5 read more

I have a dairy allergy and my waitress Marina was extremely helpful with finding me something delicious to eat that fit my dietary restrictions. She was very sweet and attentive. Marina made my dining experience top notch! Also the margaritas she recommended went down too easy read more

It's all good! I was drawn in by a picture of the sliders and onion straws and the real thing did not disappoint! The ambiance is great, the staff are friendly, the food is delicious and the beer is cold. All are solid reasons to go and enjoy and if that isn't enough...let me reiterate... the sliders were amazing! read more

The food was ok at best, they ran out of fries and didn't tell us when any were available. Had to beg for the small things that get you a great tip which I take pride in like refills, napkins etc. The environment was good. read more