Surrina was professional and attentive throughout our meal. The food came out hot and fresh--exactly what you want from Matchbox and Ashburn. Will definitely be back! read more

matchbox - New American Near Me - Ashburn, Virginia

Matchbox is always a hit or miss with service and food. We love their Spinach Dip but they keep changing the bread. Now it is too thin to scoop the dip. They also change the fries and they look sad and soggy now. At least they kept the Nashville chicken the same. I also like their pizza. Recently tried their southern fried chicken and it was crispy but those two pieces is equivalent to a bucket of KFC, Popeyes or Jollibee. Not really worth the price. As for service, Russian Roulette. Lucky get an attentive waiter or bad got one running all over the places and you have to chase down for refills. read more

matchbox - Hot Artichoke + Spinach Dip - New American Near Me - Ashburn, Virginia

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Sat down outside; the bartender stared at me for 30 minutes. Never waited on. Got up and left, walked over to City Tap. read more

Ordered the pepperoni & hot honey pizza, buffalo wings, and a Caesar salad -- with a crisp glass of Prosecco to keep things classy. The pizza was solid, but I was searching for the "hot" in that hot honey and didn't quite find it. The wings had great flavor but could've used more crunch -- I like my buffalo wings with a serious crisp. The Caesar salad was pretty basic -- nothing bad, just nothing memorable. Shoutout to Carlos, our waiter, who was fantastic -- friendly, attentive, and made the experience smooth. Also, Prosecco with wings, pizza, and Caesar? A surprisingly great combo. Overall, a good casual spot with solid service and a nice vibe, but a couple tweaks to the kitchen execution would've made it a standout. read more

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Stopped here on a Saturday night and got right in on the patio next to the bar. It took awhile for someone to bring us menus. We got our drinks fairly quickly and then she took our order. There was lots of seating but some of the tables needed cleaning. It was all h The food came in a decent time. The one thing I would say is that the pizza is spicy even if you tell them you don't want any spice. We knew the pepperoni would be but I got a veggie pizza with olives, onions and mushrooms and it was still spicy. Our server somewhat disappeared after we got our food and it took awhile to get a refill and then to get our check. I also paid with cash and it took forever to return only to tell me she could not make the right change so I. had to give her a larger tip than she deserved. Overall, not too impressed. Not sure I would go back. read more

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I've been to Matchbox a few times for dinner but I recently went for brunch. For $45, you get AYCE brunch. They have lots of different food options, my favorites being the spinach and artichoke dip, blueberry lemon pancakes, and chicken and waffles. The brunch food items come out as full plates, so I would say this brunch is probably better for 3-4 people. They also had a taco and waffle bar with a bunch of toppings. As well as a cotton candy machine, that I didn't have time to try. Service was a little slow. Overall, I was impressed by this brunch and would go again. read more

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Made a reservation on Father's Day and confirmed it. Got there and they had no record of it. Even showed them our text confirming it. People were leaving because the service was so bad (non existent in one case). Ended up Leaving. Horrible. Never seen. It this bad. read more

A group of us was here for a birthday gathering. everything was fantastic! atmosphere, food, service, everything! we will definitely be back. read more

Decent place to grab quick lunch. We enjoyed the hot honey pepperoni pizza and a salad. Pizza was super thin crispy crust. Service was alright and it was pretty quiet in there, however we were in there around 2:00 pm. read more

matchbox - Pepperoni Hot Honey - New American Near Me - Ashburn, Virginia

Oh have the mighty have fallen - if it wasn't for a friends birthday, I would probably have not come here but there I was, Saturday night, hoping it was as good as I remembered. First- we sat by the fire for a round of drinks and appetizers. The service was ok- she seemed confused when we listed off menu items but perhaps it was harder to hear us outside. I ordered the MOST expensive (and overpriced) drink on the menu- the smoked old fashion. It came out in a dirty glass with no smoke....for $22. Outback steakhouse smokes an old fashion in front of you for cheaper than that. My friend got the same and someone came out to try to smoke it for her, with our waitress saying "wow you were able to get it to smoke?" I would have loved to know that it cant be smoked so I would have ordered a cheaper drink. The spinach dip was nice but could be bigger but the table bread was tasty. We moved inside for our reservation and were sat in the bar area. Our server started strong, getting our drink orders, etc but she was once again confused by the menu when I ordered a Surfside canned cocktail (on the menu and I pointed to it). Instead she came out with a normal iced tea and then when I corrected her, she was asking what alcohol I wanted which once again, is on the menu. After our drinks, we ordered two salads (they were out of the pear one) and the caesar was good. Then we lost the waitress for a while to order our pizzas, and when we ordered a bottle of champagne she was once again confused (there are two options on the menu). Maybe she is new but I found the behavior a little strange. We had three pizzas, the pepperoni, the margarita, and the fire and smoke- skip on the first too. They are the most generic and basic tasting pizzas I have had in a while (especially when there are so many options out there now). The fire and smoke was the only original and tasty one. We also ordered the 6 sliders and it came out with 9- cant complain on that and the burgers were good but the onions were on the undercooked side. Then we could not find anyone to order dessert with (we are now 2 hours into a dinner). They were out of key lime pie so we got two brownie desserts and it was pretty generic but good. Then we couldn't find our waitress to close out with and when we finally flagged someone down, the other waitress rolled her eyes at us like it was an annoyance we wanted to leave after our 3 hour adventure at this spot. We just paid with one card and wanted the receipt so we could split it later on- the waitress never came back with it. We had to go up to the bar to ask and we saw 2 individuals attempting to print one receipt....I am so sorry, this is not rocket science here. Food- mediocre at best. Service- god awful (Saturday night with 4 hours spent here). Drinks- overpriced and not even smoked. Save your money. read more

This was the worst service ever experienced. It was Father's Day and they couldn't get anything right. Our food took 2 hours to come out and it was wrong and or cold for everything. They ran out of silverware. Ran out of bacon. Ran out of Buffett line food. Full rack of ribs with corn bread delivered as half rack with fries. Waffles were ice cold and hard as a rock. Shrimp and grits ice cold. Eggs were wrong cook style. There were 6 of us. The entire meal was free but 3 of us never ate we just gave up. Servers were not equipped to deal with a kitchen that couldn't get anything right. Place is nice but on this day it was filthy with tables and bar not being cleaned in a timely manner. Would not ever recommend this place. I think they must have comped almost every meal today. Not sure how the management team lasts through a disaster like this. Couldn't even get beverages out in a timely manner. The staff said Mother's Day was worse. How is this even possible in a more chain? read more

After my last one star review they reached out all apologetic and said that it was just a rare thing. Eventually, I decided to try again because my kids talked me into it, and this time they too regretted it. Never going to come here again. We ordered pickup, and we got pasta for the youngest kid that was DRY like barely any perceivable sauce on it. My other kid ordered crab cakes, which she said were the most disgusting flavored ones she's ever had AND the sides were ALL MISSING. Lastly, I paid $10 extra to add ahi tuna to my salad, and there was NO MEAT on it when I got home, and NOT EVEN ANY DRESSING, just a container of greens. I honestly don't know how you can be this bad at making very basic food like pasta and salad. read more

The pizza was thin crust and good. We had the meat and margarita pie. Both were tasty. Not NYC but definitely acceptable. Nothing was left over. The salads were good. Service was ok, had to ask for refills, not as seamless as other places. Nothing wrong, have had better pizza. read more

Giving three stars because food tasted decent. Service was atrocious. Went Father's Day for brunch and food took forever. Waiter ignored us as did manager and his minions. Took forever to get water and coffee. Told servings of all you can eat brunch came in waves...more like a trickle. Wouldn't rush back. read more

Had an early dinner December 31st. Lindsay G was good except she forgot to put the order in for crab dip. She did apologize. Ordered salmon which was excellent. Also ordered bean burger which we had before. Inside was good but the bread was soggy. The side apple pear salads were great and also the apple crisp dessert. read more

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Great vibe, good location...average pizzas for the prices you pay. Cocktails were nice though.

Checked out Matchbox in One Loudoun for their weekday happy hour (Mon-Fri, 3-6 PM), and it did not disappoint! The food and drink specials are a total win--especially when you're looking for quality bites and cocktails at a great value. I ordered the Old Bay wings (5 wings per order), and they were seasoned to perfection--crispy on the outside, juicy on the inside, and full of that signature Chesapeake flavor. As a martini lover, I couldn't resist the strawberry lemondrop martini--refreshing, lightly sweet, and perfectly balanced. So good that I ordered 2! I sat at the bar, which opens up to the patio, so I got to enjoy the beautiful weather from the comfort of the indoor space. The bar staff was attentive and friendly, checking in just enough without being overbearing. Excellent service all around! What made the experience even better? Supporting a Black-owned business! Matchbox in One Loudoun is part of Thompson Hospitality, the nation's largest minority-owned food and facilities management company. Love when great food, great service, and a great mission come together. Highly recommend for a relaxed happy hour with elevated bites and good vibes! read more

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Food here seems mid. Maybe the pizza is an exception, but nobody at my table was raving about it. There wasn't anything spectacular about my crab cakes and the dragon fruit drink just tasted like fruit punch, not like an N/A cocktail. There was kind of odd live music that wasn't much of a draw, just distracting. Service was fine. No reason to come back here, I don't think. I had a hard time even finding something I wanted on the menu. read more

matchbox - Zero proof Dragon Fruit Mojito - New American Near Me - Ashburn, Virginia

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Food was great but self serve bar was lacking and not as much available as advertised. Terrible waitresses. All young and didn't pay attention to our table at all. So many of them standing around. Our waitress kept forgetting everything and didn't even give us utensils. We HAD to ask , after we had food and everything. She still didn't bring utensils for everyone. I waited an additional 20 mins for a fork! We had to hunt for our waitress every single time we needed something. Not to mention we still tipped her well & it was not deserved. Oh, other waiters were doing nothing chit chatting and laughing while we waited 30 mins for water refills. read more

Nice place, food was okay. Met with some friends, I expected better menu and options. read more

matchbox - Seafood Omelette - New American Near Me - Ashburn, Virginia

Coming from Vegas it's been hard to find good food around here. I find a lot of places to be bland. This place is nice and it can get loud. They have a good pepperoni pizza. They had a really tasty pasta with chicken, mushroom and some red sauce. Tonight I was disappointed to find they no longer have the pasta. I was just here last month. I ordered the seafood pasta and was very disappointed. The pasta really had no flavor to it. I ordered a cheese pizza tonight and it had cooled off by the time I got home so it didn't taste the same. I live across the street. Overall I just wasn't pleased. read more

matchbox - Cheese Pizza - New American Near Me - Ashburn, Virginia

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We had an amazing experience! I ordered the strawberry lemonade lemon drop, and it was divine. I also had waffles, fried fish, and grits, and everything was delicious. Alick (I believe this was our server's name) was fantastic! Sorry if I misspelled his name. The restaurant is beautiful, the music is great, and the bathrooms are spacious. Definitely a place to try! read more

Ordered delivery and food came very professionally prepared, hot and tasted great. Had the baby back ribs and they were Excellent. Additionally, the salads were great as well. read more

Amazing place! Good drinks, good ambience, & great staff. My coworkers took me here for my first time and it was such a great recommendation. Carson and Roberto were our servers and they were so nice. They checked on us multiple times throughout our dinner. Even tho it's a servers job to - a lot of servers don't! The guavarita is probably one of the yummiest drinks ever. Crab dip and bread is amazing and the fries did not miss! Will be back soon! read more

matchbox - Crab dip and Fries - New American Near Me - Ashburn, Virginia

Love the all you can eat brunch, has always been my Matchbox favorite. Service was great. Seating good, just wish padded chairs or full booths were an option. The hard chairs became very uncomfortable for our family members that sat in them. read more

Came here for a lunch on a weekday, we ordered some sparkling water and was served in a cracked glass, thereby wasting 1/4 of the water bottle which was not replenished. The service is OK, surprised that the waitress did not observe a significant crack in the glass in which she served the water. We ordered the cilantro lime chicken salad to share and noticed that there was barely any chicken in it. Further I ordered the grilled salmon and noticed that the risotto was overly oily and my buddy ordered the fish and chips, which was tasty (and oily) - net net not a very bad experience, but service could definitely be better and the food cooked with a little less oil. read more

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It was my first time at Matchbox and the pizza was delicious. I loved the smoked gouda with the spicy pizza sauce. The pizza wasn't as spicy as I was expecting it to be but it was still great. My margarita drink was incredibly strong but almost to a fault. It tasted like straight tequila lol We told the host we wanted to sit at a table that had a good view of the TVs since we wanted to watch the basketball game, but we were seated at what felt like the worst seat ever. The whole seating area was empty and stayed empty the whole time we were there, and we got a lot of pushback when we asked to be seated at a booth so all of us could watch the game. While the pizza was great, I felt like the service lacked. read more

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Great food great service, Buffalo chicken wings are some of the best I've ever had. The second flore is beautiful, with 2 glass box booths extended from the rest of the floor over looking the restaurant, wich looks beutiful. read more

Slow slow slow table service both to order drinks and lunch. Didn't ask if we had any questions. Drinks ran dry. Waiter never came back to check on table. Would avoid. read more

Came in for happy hour and had an awesome experience. Bartenders were friendly and attentive--gave us awesome suggestions. I ordered the Guava Martini (tequila, guava, triple sec, sour), very refreshing cocktail made just right. For food we got the Matchbox Smashburger (angus beef, grilled onions, American cheese, pickles, special sauce), Sticky Pork Ribs (18-hr pork ribs, mango slaw, teriyaki glaze), and Seared Tuna Salad (Mixed Green a, Cucumber, Radish, Avocado, Orange, Peanuts, Soy Citrus Honey Dressing). The Burger was juicy and flavorful, Stick Pork Ribs were fall of the bone with the right amount of tang and sweetness, Salad I was not overly impressed--it was good but not something I'd go out of my way for. For dessert the bartender recommended us get the Chocolate Chip Bread Pudding (with caramel and bananas) When it came out I was so afraid of it being overly sweet as it was sitting in a load of caramel sauce, but nope it really complimented the bread pudding and was not overly sweet. I loved the touch of banana, as it really had the element of a banana foster desert. read more

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We have been going to this Matchbox for the last 4 years and it has been consistently great. It has a varied menu and friendly staff. There pizzas are varied and always a good choice when you can't make your mind up. However, over the last few months, things have changed noticeably and not for the better. We like to go for Brunch and when we went recently I ordered my usual, the bloody beer. Its a lager with vodka and tomato juice. Unfortunately this last time, it was full of ice. Interesting change. When I poured the drink into another glass, I could see that the drink was 50% of what it used to be, the remainder being the ice. So basically I paid the same price for half. My wife ordered 6 mini burgers and it came with what appeared to be 2 pounds of soft rubbery onion straws on top. Kind of weird and not visually appealing. The mini burgers were decent but just a mini burger in the roll with nothing else. I ordered the fish and chips, which for some reason came out 10 minutes after my wifes meal. The fish was ok but the batter was soggy and oily and came with what I can only describe as bloody awful shoestring fries. If there is one that that spoils fish and chips, its shoestring fries. (OK, potato 'chips' are even worse). The fries should be much wider and like regular fries. One of my sides was a coleslaw which had an off flavour and smelled weird. The server (poor girl) asked if everything was ok and I told her the various issues. Then the manager came over and I asked if they had a management change recently. She told us that there 'had been changes since september' where the menu had been 'adjusted'. Aha. It appears that all the adjustments had been cost cutting measures and it was sadly very noticeable. Not only in terms of the food, but the restaurant itself was basically empty on a sunday when it used to be full of families. Tragic and with so many other restaurants in the area, the main victims will be the staff, while the Corporate geniuses who create menus with greed as the motive, move on. Rather than be transparent, they chose cost cutting and lightly increased prices. But when the food takes a back seat to profit, you quickly run out of repeat customers. Count us as two who have taken this place off our rotation. Bummer. read more

Its ok. Food is good not great, service was friendly and attentive. Chicken sandwich was good. Pizza was a bit longing.

My wife, daughter, and I caught the tail-end of their Sunday brunch menu. A little before 1 pm, it wasn't too crowded, and we were seated right away. Our server hooked us up with water to drink and a glass of red wine for my daughter. We all ordered a small pizza off the menu but couldn't resist starting with the cast iron cinnamon rolls off the brunch menu. The rolls were disappointing, tasting like plain ole biscuits with icing slathered on top and sprinkled with cinnamon. Our pizzas were enjoyable. My daughter finished hers, but my wife and I ate half and took half home. My wife got the breakfast pizza with egg and said she wouldn't get it again. I got the better meat pizza, and my daughter's pepperoni the best. Service was excellent the entire time, but the food could have been better. They offer a $10 discount if you check in on Yelp and show them your phone. read more

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I got the bbq pizza with grilled chicken on a cauliflower crust. It was so delicious and flavorful! The customer service was great too!

Stopped here for dinner while we were in town and enjoyed their calamari with fried fresh jalapeños, which was delicious. Service was great by Robert and Robert in the bar area. My daughter thoroughly enjoyed her pizza and my husband enjoyed his steak. Staff was very courteous and attentive. A special shout out to Robert and Robert in the bar area. read more

Ever since they changed management this place has become a very undesirable location. There are too many options. Customer service is lethargic. Food is meh. Sorry. Used to love this place. read more

Came in at 6 PM on a Saturday evening expecting a wait but they were able to seat our two top immediately. The fried mac & cheese appetizer was really good. I was skeptical of the marinara sauce with the mac & cheese, but it went together perfectly especially because it's more of a creamy marinara like a vodka sauce. The pizza I got had good flavor, but the crust was a little soupy, kind of like neopalitan style. My friend's rigatoni pasta was delicious. Edwin was our server and he was fantastic. Love that they have non-alcoholic Mocktails and the homemade strawberry lemonade was delicious. read more

My boyfriend and I came here Saturday evening and sat on the rooftop seating and absolutely loved it. It was a bit windy so I did feel like our dip got cold rather fast but it was still good along with the bread. We ordered the hot honey pepperoni pizza and I ordered the Patio Pounder Lemonade I think it was and my boyfriend got an IPA. We enjoyed everything and only walked a short distance back to the garage as it is always busy on the weekends at One Loudon. Our server was kind and I will definitely come back! read more

matchbox - Hot Artichoke Spinach Dip - New American Near Me - Ashburn, Virginia

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I'm a bit torn on this review. The three stars is mostly because of the service, not the food. We got the cast iron bread, sliders (pictured), bacon Bianca pizza, and Nashville chicken sandwich. The apps (sliders and bread) were the best, with the sandwich as a close second. The cast iron bread was so delicious, highly recommend! The service fell a bit flat. We tried to make a reservation but they said they did not have any reservations left, however when we arrived for a walk in, there were only two other parties of four in the entire restaurant with all other tables empty at 730pm. We had a group of 7 and were sat at a booth made for 5 adults, max, despite asking for a larger space for our group. Our waitress was attentive except for when we were waiting for the check, but was not terribly friendly. TLDR; good food, but average service. read more

matchbox - New American Near Me - Ashburn, Virginia

huge shout-out to Sylvia and her team at Matchbox One Loudoun. I placed a huge order for my office here & they were so quick. Sylvia even came out to greet me, had her team assist me with bringing the items out to my car to even making sure all of our entrees were labeled with names! I am so grateful for the staff here for making it to easy to pickup and order here! I ordered a Cilantro Lime Chicken Salad and it is freaking delicious! if you're a huge cilantro lover like I am, this is the salad for you. the chicken is well seasoned and I appreciate the fact that they didn't put onions in the salad. I'll definitely be back! read more