Came here for lunch and Alejandr was our server. The food was fine and initial service was ok but through the meal like refills and such our waiter seemed in no hurry. The co worker in the next section got is refills and took away used table plates. When it came to getting the bill... it took forever and he jus moved at a snails pace. Perhaps he did not want to be at work today as he made this guest fill that I was more in the way than be served and wanting me to be there read more

Everything I have ordered at Matchbox has been really fresh, very tasty, and I particularly love their pizza. Their meat pizza is seasoned just perfectly and the meat on the pizza is very generous. The service is terrific with very attentive servers - I have never been disappointed by the weight staff, the hostess, or the food. I've only eaten on the first floor, but the booths are comfortable and conducive to conversation and hanging out with friends read more

.75 out 5 stars Crumbling food quality, crumbling service, and an establishment suffering in a severe existential crisis. My family and I were here for lunch with this winter as this had been our go-to spot for years - sadly a horrible experience transpired and it seems that experience is now the standard. Our waited emerged and instantly something was amiss - we could instantly tell he did not want to be there. He was inpatient about the indecisiveness of our kids when they wanted to order and offered no answers to any of our questions let alone specials. We were seated in the area where the bar is; As such we ordered cocktails; 15 minutes in and the cocktails were nowhere to be seen. The Waiter came back to "check" on us. I asked him about the drinks; annoyed - he shrugged and said he didn't know but the bar was "busy." It wasn't at all - we were sitting right there and there was not a soul at the bar. The food came out - incorrect (not even the correct dishes). Unapologetically the waiter just said to "hold on." At this point I pleaded for our drinks - still no drinks. Out correct food orders came - 20 minutes later. Still no drinks - not even water. At this point I walked up to the bar and order our drinks. Annoyed by this, the waiter said that we "still had to pay for our previous drink orders." I shrugged this off thinking that we would just have these as our second round. After we ate our lunch, the drinks didn't show - only our bill with drink orders that we hadn't received. We were not yet ready to leave. At this point, realizing something was horribly amiss. I confronted the waiter this time and ask how he is able to justify charging us for drinks that he refused to bring us. He couldn't and said this is "the way it is" - whatever that meant. I asked to speak to the manager. She was absolutely. I help and reluctantly agreed to "waive" the charges of the drinks that were never brought to us. She was unapologetic, snide, and rude. And to top it all off she had the audacity to ask us if maybe there was a "language barrier" that could have caused the confusion about the drinks - we all spoke English; it's literally our mother language. If this is the way things are here, it is what it is. I just won't be doing business with them again. read more

I haven't dined at Matchbox forever. The location in Rockville, MD used to be my spot. When I pass their location at One Loudoun, I didn't think to dine there again until my friend suggested. The pizza and our appetizer selections were as good as I remember. And the service here is attentive and honest! My friend and I were discussing the jumbo lump crab + corn pizza (listed as new item) since we haven't tried crab on pizza before. Our server talked about the matchbox meat as one of their popular items so he thought our discussion was over that item. Long story short, the pizza that we did not intend to order arrived to the table. Our server and management apologized and gave us the pizza that we wanted free of charge. In addition, our server was wonderful. He refilled our water several times and checked on us often. Food wise, the matchbox meat with the pepperoni, sausage and bacon has always been one of my favorites. I loved the crab + corn pizza with the old bay and ricotta cheese. The fried calamari was elevated by the sweet and tangy jalapeño jelly. The arancini with the crispy fried risotto and cheese was light and definitely worthy for an appetizer as it's a perfect size and delicious. The excellent service here and continually good food might make me a fan of this chain again. read more

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Super attentive server and patient with my friends and I. We attended the all day brunch on Sunday. I personally got the all American breakfast and I really wasn't impressed. The baguette French toast really was tasteless. read more

This is the fourth Matchbox we've visited. The other three were---the one in Chinatown, the one on 8th Street, SE by the Eastern Market Metro station and the one in the Mosaic District. This one in One Loudoun is our least favorite. We were here on a Saturday around 5:30 p.m. At that time, they were doing a brisk business but we were seated immediately. Like all the other Matchbox restaurants, the acoustics aren't good thus it was loud. However, we did like the seating arrangement which, surprisingly, was the best of the four. They had a good number of four tops and we were able to sit at one. We never liked being crammed into a two top that's along a long banquette. So, it was nice to not feel so cramped. Service was excellent. We were seated and in a very short time our server, Andrei, came to our table. He gave us the rundown on the specials and which were his favorite entrees, then took our drink orders. While we were waiting for our drinks, another server came along and asked if we had been taken care of. We did appreciate that. For drinks, I was hoping to have their pomegranate martini as it is one of my all time favorite mixed drinks. Matchbox always did this drink very well. However, it was no longer on the drink menu. I picked a drink called "Patio Pounder Lemonade" which consists of: "house infused watermelon vodka, lemonade, fresh watermelon". Although, it was a good if weak drink, I wished that they had muddled the watermelon better. At the bottom of the glass, there ends up being some large pieces. My husband had a glass of Coke. We ordered our usual Matchbox meal. For a starter, we get 6 mini-burgers. These are quite good, as a rule. They consist of: "hand pattied certified angus beef, toasted brioche, pickles and onion strings". You get your choice of cheese and we chose cheddar. Now they are asking if you want your burgers pink or not pink. We chose pink. They came out, for the most part, pink with a couple being over cooked. When pink, they are juicy---so juicy that my husband got some on his shirt! We always like the onion strings that are served on the side. However, we think that they gave us way too many this time around. Next, we got a small margherita pizza. Normally, we find it to be very flavorful. The crust has a bit of char on it that adds to the flavor. However, this time the pizza had way too much sauce and hardly any cheese, which was a disappointment. Being that this Matchbox is deep into suburbia, you find a lot of families with young kids here which can add to the noise level. So, keep that in mind ;) Eh...we're parents and grandparents so it's not like we don't understand... So...while we give them high marks for the excellent service, the kitchen was slow and the food just wasn't up to Matchbox standards. Next time we want Matchbox, we'll go to another one. Before the tip, dinner cost $48 + change. read more

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Was good. Now awful. Brunch s a rip off, try fireworks instead Pizza small n average at best, go to Giovanni's Meatball is good and cheeseburger is very good but service, experience is awful / There is a reason why they fell below 4 stars , try makers union in rtc 4.6 stars Yelp don't lie read more

Food was good enough, but service was weak. For the prices, things should run in top order. Drink didn't arrive, and it was made worse by the fact that our waiter had vanished. When he showed he said he would get it, waited some more, only for him to come back and tell me they were out of a syrup, and that's why they didn't make it the first time. The inside of the place is pretty neat, but I don't plan on going back there. read more

Wow went for happy hour- all I can say is we will never do that again!!! The hostess was so rude! They were not busy but for some reason she could only sit us at the bar. The bartender told us to pick a booth we could sit anywhere in that area. So beware of the redhead hostess! She is not going to accommodate your request - even when I asked for a booth in the bar area. Our order was wrong - and then we could never catch a waiter to get our final bill. Remember I said they weren't busy - they had plenty of staff talking to each other - but helping customers was not part of their plan! Good luck Matchbox - we have plenty of options in Loudoun County - you will not be missed! read more

I think I went here on an Off day. The pizza oven had caught fire apparently the day before so hardly any diners at all. I wanted pizza since that's the main draw but since that was not an option on this day I ordered the ribs. They were ok but very small and pricey and didn't come with much on the side. My friends salmon with broccolini looked like a better selection and he really liked it. Unfortunately I was still hungry which I'd surprising after ribs. I ordered a second dinner and had brick oven pizza elsewhere right after this meal. read more

First, let's start with the food. The food was beyond my expectation and was clearly given a lot of attention. The pizza was warm, crisp, and full of flavor! The appetizers were one of the best ones I've ever had! The menu is not the biggest, but they make up for it in the food and it's outstanding qualities. A downside was the amount of time it took for the food to be served. It was very crowded that day, and I don't blame them for having amazing food to have many people going back there! Finally, let's finish with the ambience and atmosphere. There was a feeling of a warm, and rustic feel and it was even felt in the food which was remarkable! Our waitress, Morgan, was very attentive to our party's needs and was one of the best waitresses I have met! She really made us feel welcome! The atmosphere is calm, yet full of energy, it is an interesting and exciting mix! I highly recommend dining at this restaurant! read more

matchbox - Not my best photo, but I needed one before the food was all gone . - New American Near Me - Ashburn, Virginia

I just sat at the bar for 5 minutes while I waited for someone to acknowledge me then one of the two bartenders did and came Over and dropped a menu off. I ordered a glass of wine and waited another 8 minutes for the bartender to do several other things but pour my glass of wine. I walked out and will not be returning! Notes- bar had 7 seats occupied out 30 ish seats and with 2 bartenders. Unacceptable service! read more

Cool spot! Great ambiance and great vibe with a nice bar area, counter seating and a restaurant side. I like the layout. Looks like they feature their brick oven pizzas which they had a nice variety of. I went with the Seared Ahi Salad which was very good. Nice twist on how it was prepared. Little heavy on the ice in the cocktails bit some nice options that were a little different. Can you say Vodka, Lemonade and Watermelon? Another plus is the location with plenty to see and do before or after your meal. read more

matchbox - View of the outside - New American Near Me - Ashburn, Virginia

Get the ginormous meatball - appetizer. The sauce is spicy . The bread is buttery. I've also had the pizza, salmon, tacos, and burrito. All met my fairly high expectations. read more

Always a good option when we are looking for a good option. Food is good with good choices. Service and atmosphere is good as well.

I'm going to give Matchbox a 3-star a-ok...versus Bar Louie the bartenders actually have the capacity to have conversations, the drinks are a bit better poured and the food is certainly better. I like the front outdoor patio here...the inside can get a little loud and the bar a bit congested, so the outdoor seating is great for fresh air and actually have a conversation with my friends. When I get back to the NoVA area lately we've been coming to One Loudoun and I think Matchbox has the least annoying music, they're usually affable to have the Capitals game on, and if I can't make it downtown to see my team live, it is nice of the bars to give the locals our hockey team. Matchbox has a great variety of appetizers too. The fried chicken sandwich is enough food for two people. The fries are very good and not too greasy. Beers come out fast, well-poured, and it is nice when the bartenders remember what you are drinking so ordering another round doesn't feel like you're pulling teeth. read more

The miso salmon was extremely dry and flavorless. Miso presentation was dreadful. I will not be returning nor will I recommend to anyone.

I'll preface my review by saying that I am a long-time Matchbox fan - I was previously driving over to their Merrifield location and was very pleased at the addition of Matchbox to the One Loudoun/Ashburn location. Typically, my husband and I will either eat-in or take-out their pizzas. I find them to be one of the best pizzas in NOVA... we particularly love adding the garlic puree to any/all of their pizzas. I've also had their Arancini, Ginormous Meatball, Spinach-Artichoke Dip - all incredible!! Recently, we visited Matchbox for brunch with friends. We've had their breakfast entrees on multiple occasions, but this last time was a little lacking; I'm hoping it was just an off day for the kitchen. The skillet cinnamon rolls were dry - lacking the proper amounts of both the gooey cinnamon filling and the icing. Our entrees were OK but nothing to get overly excited about (Steak and Eggs, Chicken and Waffles, etc.). Nonetheless, the service and ambiance was good, as always. We will be returning again without a doubt - likely for the reliably delish pizza. read more

matchbox - New American Near Me - Ashburn, Virginia

great service had a great dinner before the holidays!! super nice General manager she stopped by and spend some time talking to my kids about what they were doing for Christmas and what they asked for allowing us the adults talk and kept them distracted. read more

Good food but overpriced, so I don't go even though it's nearby. Pizza is an option but that's available everywhere.

I just love this place. Great food and great customer service. There's a reason this place is always busy.

We're giving five stars for their pizza, service, and drinks. Pre-Covid this was our fun happy hour spot. They made good cocktails and had a good beer selection. The star of the show is of course their pizzas. They have been On Point every time we've gone. I love the Prosciutto and Fig Pizza! Good lord!!! The sweet and savory combination on the crispy crust *chefs kiss*. The husband loves the Fire and Smoke pizza. It's spicy and oh so delicious. The only other thing we've ordered from the menu is their burger sliders. They're not bad. But I do really love the Onion Straws that come with them. read more

matchbox - The Fig and Prosciutto pizza! - New American Near Me - Ashburn, Virginia

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great place to eat and hangout with friend. great management and staff. food is great.

I've come in a few times and it seems I've not always checked in (or wrote a review yet). :-( Came in on Thursday night as part of our three-bar birthday celebration. I ordered a mojito and it was one of the BEST I've had in a long time. I've come in previously and sat at the bar and had the prosciutto + white turkish fig pizza. It's awesome. Perfect combo of savory and sweet. This time, we sat in the section where you go to the bar and order directly and service was very good. I saw a lot of people throughout the bar ordering the 3.6.9 mini burgers with fried onions. Must be a local fave! read more

matchbox - Mojito (amazing) - New American Near Me - Ashburn, Virginia

Disappointing experience across the board. Have been here several times prior and always had a good experience, but won't be returning after tonight. Restaurant was not really busy. Had to get up to ask for silverware and request drink refills twice. Appetizer came out with meal, pizzas were lukewarm and soggy. Server never even bothered to check in once food arrived. Save the frustration and go to one of the many other spots around there. read more

I'm getting to love this place to meet with co workers after a long day at work on Fridays..Lindsey, Alex and Christopher have being very nice all but Alex and Christopher went out of their way in 2 different occasions to greatly satisfy a customer! I wish they bring back to their menu my fav sandwich "the club" that they remove from it a few months ago- it was different than any other place! Love their calamari, spinach dip, and the southern charmer cocktail read more

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Ordered the calamari, it was nicexand crispy. Nice flavor. It came with a aioli dipping sauce. It used to come with a spicy chili sauce. Which was delicious . Our pesto chicken pizza was delicious as well. Over all a good date spot. read more

Amazing lunch. Bar is open - patio looks great! Calamari perfectly cooked. Caesar salad on a nice cold plate. I'm so happy! I'll be back. read more

matchbox - Calamari and Caesar - so fresh! - New American Near Me - Ashburn, Virginia

I've eaten here multiple times at various times of the day and each visit the food, ambience and service were top notch.

Glad I went back here again. Probably my favorite spot in the One Loudoun area. Crab/avocado dip and that giant-ass meatball are great apps. For cocktails, the Southern Charm and their margaritas are delicious. Also have wine by the tap and great beers. Shout out to the bar team of Brandee, Jess, Daniel & Maria, server G $$$, and Lindsay the hostess for some awesome & good times. They are One Loudoun's finest! Don't be boring, come see for yourself! read more

matchbox - Brunch pizza (not on the menu)! - New American Near Me - Ashburn, Virginia

This location is beautifully designed! My friends and I came for a Sunday brunch and the prices are average for what you would expect. I loved that they offered a "make your own mimosa" tray with a bottle of bubbly and four juices/nectars to mix with. read more

Love the food here I would definitely recommend the pizza. Service is really good. Very nice clean professional atmosphere.

Waitress stole my son's $25 gift card. He took his prom date to dinner, gave the gift card and his debit card to pay the bill which was $75 and he left a $14 tip. He didn't take the receipt. I just noticed the charge on his debit card for $89. What happened to the gift card?! Don't send your naive teens to this location!!! read more

Mixed feelings. Very limited menu however it seems to be well executed by the culinary staff and is definitely well priced. For a "top end" night out with your wife, or with the girl you hope to impress, this is not the ideal place. I will say though, it certainly has a Freindly and light atmosphere as you would come to expect from One Loudoun, so 1st-3rd dates would certainly be appropriate here. Will likely grab a bite here again. Would not bring a girl here for dinner, but an outdoor patio drink and a slightly above average lunch is definitely called for. Overall 5.5/10 read more

The place is very nice, I know they just opened so I will cut them some slack. Overall the location is great and once they get everyone trained and up to speed I am sure it will be even better. Went in on a Friday night and was led to a dirty table, which then had to be cleaned, no silverware, etc... Food was good the giant meatball app is great. read more

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This used to be one of my favorites, but it has really gone downhill the past couple of years. Tonight, it took 45 minutes to get food and the pizza was barely warm. Service was so slow. I had to ask 3 times for a coke refill which was hard because we almost never saw the server. And the bathrooms were gross! 2 were unusable and the 3rd had no toilet paper. The Reston location is definitely better so I will go there if I decide to give Matchbox another try. read more

The ambiance of the place is nice but the food of the place is extremely salty. But the service of the staff is nice, the staff is really kind. Though, some of the dishes we wanted weren't there which was a but upsetting. read more

Nice, clean, open atmosphere. (You can eat outside also). We had their Sunday brunch menu. (Worth it!) the food came quick & was hot. The mimosas, yummmmmm! We will definitely be going back! read more

I would say this place is a solid 3.25 stars overall. This is a newer location so to some degree I'm going to cut them a bit of slack. We arrived and it was nice outside and there were some people on the dining area side who were seated outside. As we get to the hostess stand we tell them how many and were told they'd seat us shortly. If the outside patio is open then I would have hoped the hostess would have offered us outdoor seating but frankly I just didn't have the energy to be annoyed enough to ask why. Shortly after we arrived there was a group with a couple of kids. The kids were mystified with sitting upstairs and the parents when checking in with the hostess proceeded to ask if the upstairs seating was available. They were told it was closed, but I did notice shortly after being seated there were people coming down and going upstairs to eat. Frankly what gives, and why was this other group told the upstairs was closed if clearly there were separate groups coming up and down from there (not cool in my book). Upon being seated it was nearly 10 minutes before a member of the waitstaff came by and almost as long to get our simple drink order. I've been to different Matchbox locations around the area several times, and wanted my husband to try this place out as he's never been. The food was good overall but the service left much to be desired. I might wait a while before I returned so they can get these kinks ironed out and I hope they do. read more

matchbox - New American Near Me - Ashburn, Virginia

This place has entirely cute ambience and the customer service is divine. However, both times I went here I got meals that were just OK. I may need someone to recommend some thing the next time I go. read more