Just came in for an oil change for two cars. They were really friendly and helpful. In and out in just a few minutes. The staff member that helped me was accommodating and allowed me to stay with my son. (Wish I could have gotten his name to add on here. All three gentlemen were very helpful! ) Would highly recommend this place. Place looks clean. read more

I would NOT trust this place with your vehicle. I been coming to this place for over 10 years now I will not be going back. I came to Master Lube for a simple oil change and they severely overfilled my engine oil. Shortly after, I noticed my rear main seals started leaking. I took my car to the dealership and they confirmed the oil was way overfilled and that was the cause of the leak. When I brought this back to Master Lube, They refused to take any accountability for their mistake. Zero customer service and zero professionalism. Because of their negligence, I am now forced to take legal action to hold them accountable for the damages they caused. Save yourself the headache and go somewhere else. read more

Im giving this place a negative zero out of 5 stars. Brand new truck second oil change! First oil change they put in return 80,000 miles with less than 7,000 on the truck. Returned for a guestimate with when it needed changed. Second oil change giving benefit of the doubt now oil leak!!!! Show up because says there open online and at center to find them closed. Horrible horrible review! read more

You guys. This place is amazing. If i could give it 100 stars i would. Oil change is extremely reasonable, the vacuum your car AND wash your windows for you free of charge. Ive been coming for 3 years now and they never recommend something unless you actually need it. Everyone that works there seems like they love their job and are happy to be there. As a gurlie who knows nothing about cars this place makes me feel safe and taken care of-- not taken advantage of. read more

Oil change was so fast and the boys were so friendly! Also such a lovely touch that they washed my windows while I was waiting. Really so so quick and fast. Will definitely come back and would recommend to anyone! read more

Always dependable, quick oil change in and out , no drama. They do a quick vacuum and clean your windows and check your tire pressure. They will let you know if you need anything else. They will not pressure you read more

Masterlube - Always quick and easy , no drama. - Oil Change Stations Near Me - Cypress, California

This place is insane! Fast service, direct but great customer service and good prices (especially if you use the coupon) I happened upon it from their flags near Valley View. Will definitely be coming back. read more

Been coming here for years and they have always taken such good care of me and my family. Knowledgeable and approachable staff know what they are doing and get the job done fast. The pricing is always better than other oil change places in the area. If you need an oil change get it done here every time. read more

I'm glad these guys were open on Sun. These guys were quick, efficient and got me back on the road fast! They did a great job told me what is needed and recommended me to places that could help me. The place has a great vibe and price is reasonable. I'm not from the area but I plan on driving out to them to get my next oil change done here. read more

The guys there are very good, but their work is very fast, I asked them to please make sure they check all my fluids, my power steering fluid. The next day I had a horrible noise and I took it to my mechanic and my power steering reservoir was completely empty. I looked up my records and I have been going to master lube for many years so that means they probably weren't checking it before either. I'm very fortunate nothing serious happened. called the manager there and he wasn't that nice and he didn't seem to really care. He just said sorry about that. read more

Very good oil change place Fast, great price for the amount of things they check Very reliable and responsible people here I never go anywhere else after I found these guys Just try them once and I promise you'll never go anywhere else read more

Quick Friendly Helpful Do other things than just oil change Love these guys for our Chevy Silverado and our Mercedes! read more

WARNING - Coming here cost me a $1,000 fix for my car after getting a simple oil change. Had no issue prior to getting an oil change from here. Someone jostled my fan while changing the oil. As soon as I left the oil change place the fan sounded terrible as if something was loose. I saw the whole thing happen right in front of me and my mechanic confirmed it must've happened while getting an oil change. The fix cost close to a grand. Really unfortunate and will not be returning. I'd advise everyone to rethink bringing your car here. Never had a problem before here but also never thought something like this would happen. On top of all of this, even after showing them the coupon online they did not apply the discount. The employees here clearly don't care to do a thorough job or do it right. read more

Again it never seems to amaze me the quality and friendly service masterlube provides me with when I need a oil change me and my wife are in and out under 30 minutes thank you again for your professional service and master customer service read more

First and last time I will ever be here at this location I called in for a price for a Mobil 1 oil change and they told me 75 when I got there they said they did not have mobile one and they had what they have was Mobil Synthetic which they pass off as the same thing. this place will cheat you. Avoid at all costs read more

I just paid 90$ for a oil change on a '13 accord if I knew it was going to be this expensive I would have gone to Honda where I pay 50$ read more

Masterlube - Oil Change Stations Near Me - Cypress, California

My cousin recommended me to this place & we decided to come get our oil changes together & the customer service was top notch! Friendly, efficient & I didn't feel like I had to worry about being over-sold on nonsense stuff. Thank you, Kenny & crew! read more

Masterlube - Getting my oil changed with these awesome guys!! Best customer service around...and quick too. Very accommodating & friendly. - Oil Change Stations Near Me - Cypress, California

This place is great. Joe, the Owner, is an amazing guy and has owned it for over 10 years. I am an attorney and have been to numerous ones and this is the best. I have been coming to him for the past 8 years. I take all my family's cars there. I know I am getting an honest job done and have had no problems. Even if there was you can just go back to him to get it resolved. They don't try to screw you over. The bad reviews are for because people don't expect the price of maintenance for things. Paying thirty - forty for an oil change is part of vehicle maintenance. Go here if you want the job done right and in an honest fashion. read more

Not sure if I've made a review about this place before. I have been going to this place for eight years now to get my oil changed. These guys are the only ones I trust to change the fluids in my car. The owner is a really cool guy. he remembers all of his returning clients and always make sure that your car is taken care of. I like that I can watch them work on my car because I have the reassurance of knowing that they are doing everything they need to. 10 out of 10 highly recommend. read more

They didn't have the courtesy to wear masks. I won't be doing business here anymore because they don't value my health or their employees health. read more

Not one employee in the place had masks or was social distancing. They would get within 3ft of customers and talk without masks on and even got in my car without a mask and all the windows rolled down. read more

Masterlube has probably the nicest staff I've ever met as far as car-related businesses go. In all honesty, I'm so daft when it comes to cars. I would come here because my dad would take my car. As dumb as it sounds (lol adulthood), I finally got my first car that I bought myself, and with that, I finally had to maintenance it myself. I was definitely scared I was going to be taken advantage of because I didn't know what I was doing, but the Masterlube staff explained why I needed the oil I did, how their pricing matches to competitors, AND they threw in a coupon I did not know was online! I'm very grateful they are as understanding as they are. And ladies, if you have to bring your car in alone and are feeling overwhelmed and confused like I was, you are in good hands here. read more

This has to be the best oil shop in town I take all 3 of my cars here, and a oil change is cheaper than a full tank of gas for me. Employees give great service, Manager is very helpful and informative, shows me proof of what I need, very quick in and out like a drive thru, I wouldn't go anywhere else. I've been going here for 3 years here now and I haven't had any problems, they've never tried to sell me something I didn't need. Recommend this place 100% I go for a oil change and I get a lot more, need more places like these. Thank you MASTERLUBE!!!!!! read more

Excellent service every time I come here. Oil changes are done quick and done right every time. Employees are very knowledgeable and do a great job every time. I definitely recommend this place for your oil changes and other automotive needs. read more

They did a great job and they went beyond what I expected! Tire pressure, vacuuming and great service. I like going in the morning, in & out in under 15min. Forget pep boys and support your local Small Business. I'll back for sure! read more

It has been a while since my car has had an oil change. I recieved a Masterlube Oil Change coupon so I decided to go there for the first time. As I sat in the lobby, which were chairs right next to my car, the two workers joked about bringing my car "back from death" and calling it "Frankenstein". Then one worker said "Man, people don't care about their cars. Like, some people really don't give a **** about their cars." I do not recommend this place as they are willing to badmouth people's cars and how people care for them in front of the customer. read more

Masterlube always takes care of my car. Wouldn't take it anywhere else. They are quick, efficient and very friendly! Thank you, Masterlube!

I've been going to this place for a while now and I've had nothing but a great experience until yesterday. Like I said I love this place but the person that worked on my car was completely careless. They do a "complementary" vacuum and window wash which I absolutely appreciated but when the person was cleaning my carpets he put his greasy/dirty hands on my light tan upholstery. Of course I didn't notice it until I got home and I scrubbed the crap out of my seats so it's not as bad but I'm still very very disappointed. I wasn't going to say anything until I noticed more dirt on my glove box this morning. Not sure if I'll ever come back to this place but consumers be aware, if you have light upholstery maybe tell them not to clean anything. read more

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I pulled up to Masterlube at approximately 2:50pm on Saturday July 1st 2017. The 3 stalls were in use with cars being worked on. I pulled up behind the middle slot. I waited for 2 minutes and none of the workers acknowledged my presence. In situations where I'm waiting at a business, I am generally greeted by someone and advised that they'll be with me and they provide an expectation on when I will be assisted. I noticed there was a worker who appeared to be "shadowing" another worker. I was hoping he would address me, but that did not happen. I decided after two minutes of waiting to leave. I snapped a picture of workers, so you can see a visual of what I experienced. I'll upload it. I'm curious to see if Masterlube still occupies that building in 5 years. I would guess that ownership and management will change. read more

Masterlube - Just chilling. - Oil Change Stations Near Me - Cypress, California

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I had to get my oil changed and decided on Masterlube based off of the good reviews and the excellent customer service when I called. Needless to say they lived up to every bit of it. Went in at 12 on Monday , got right in. They changed my oil and checked all my other stuff. When he informed me I needed a new air filter and cabin filter he not only showed me the parts, he explained what they did and the price to fix it. There was no sales pressure and I was in and out in 15 minutes. Very affordable, quality service, and an extremely comfortable environment. I highly recommend going there. read more

Service was good. Job done satisfactorily. Note: One of the technicians had the strong odor of an alcoholic beverage on his breath and person. I told the manager and got a lukewarm response. read more

This place continues to exceed my expectations with great pricing, fast service and skilled, friendly staff. Great when you need quick maintenance! read more

Fast services and staff members are very nice. We brought the car in for oil change on Saturday afternoon. It was done within 20 minutes. The price is good as well. We'll definitely come back next time read more

air filter I was a regular. On my last visit the manager showed me my air filter that was filthy and recomended changing it. I declined the service. I planed on cleaning the filter at home and getting a new one at my next service at the dealership. When I got home I took out the air filter and found that I had a pretty clean filter. They had tried to get me to change the filter by showing me a bad filter that was not mine. I took my car back to complain and they took the filter out which looked great. The manager said that this was the same filter he showed me. I pointed out that he would have never recomended to replace a filter that looked this good. Make sure they are showing you your filter and not some filthy thing they have saved to get business read more

My boyfriend was in need of an oil change and found good reviews about Masterlube. He proceeded to find a $21.99 coupon for an oil change at this location. Upon arriving they stated that he needed a synthetic oil (more expensive) so they would take a few dollars off for having the coupon. While he was waiting for his car, they proceeded to tell him that the battery had died when they tried to start his car. Now mind you, there was absolutely nothing wrong with his car when he drove it to Masterlube, except needing the oil change. First of all he was upset because they didn't even acknowledge the fact that they needed to jump his car to get it to start. He was sitting RIGHT THERE and they didn't feel the need to let him know all of this was going on with his car. When he asked why they didn't feel the need to let someone know their car died, they responded "this is standard business practice of us". Which makes ZERO sense. Then he went ahead and paid $100+ (what a steal since he had the $21.99 coupon) which they stated was the pricing because they had to "top off" fluids and etc. He was angry and upset that a $21.99 day became over $100 but he was ready to leave and move on UNTIL he got into his car and saw that four new lights had come on. The emergency break, the AVS light, the Hydroplane light, and the seatbelt light (when his seatbelt was on). He literally drove up with one issue, and left with five since his navigation was also reset and now he needed to make an unecessary trip to the car dealership. (this is not including the "dead" battery that he apparently had. He went back to try and figure out what the heck was going on, and naturally the staff was not helpful, stood around just staring at the car and did absoluetly nothing to solve the problem, except claim this was all because of the "battery". Now he is currently at the Honda dealership dealing with this issue, while I am writing this review. I would encourage you to NOT visit this business as they are not professional, helpful, insightful or have any idea what the heck they are doing. read more

I went to go get my oil changed the men there are always super friendly and I was in and out within 15 to 20 minutes always super helpful

My mom has been going to this location for years! (for oil changes) When i got my car a couple of years ago I followed her recommendation and began coming here as well. They are very courteous and super quick. I went in there the other day and I swear I was out of there within 10 minutes. Also, I really love that they send coupons regularly in the mail for $12 off your service, bringing to to $19.99 :) Only a few minor things that bother me: One, theres all sorts of additional charges tacked onto the low price of $19.99, but who can really complain with a $12 discount. Also, they are supposed to vacuum your car out, but only did the front mats, perhaps accounting for the speedy service? Finally, I feel like they're always trying to sell me something I don't need! But business is business i suppose. Overall, very nice staff, quick service, and a great value :) read more

Masterlube is awesome!! My car was over heated. They were the closest to my location. I called them let them know it was over heating and he told me to bring it on in. I got there close to 5 and they worked on it until 7 an hour past closing time to get me back on the road. They even vacuumed my car and cleaned the windows. Thank you Masterlube team!! Keep up the great work! read more

Kenny the owner is always getting dirty working alongside his crew, making all his customers happy to the best of his ability through listening to them, using a lot of yes sirs and yes mams, not applying much pressure to upsell items, and runs his business like a veteran business owner. I've been happlily coming here for over 15 years and I've always had lightening fast service and good conversation. read more

This place is great!! The guys here are thorough and friendly. They walked me around my truck and let me know what would need to be fixed in the future and helped me out with 2 of my trucks looking over the whole vehicles to make sure I was taken care of. I highly recommend this location for oil changes and repair service!!! read more