As a woman I was abused. I just left this auto shop and I'm angry and the worse part is feeling disrespected and taken advantage of. As I am providing plenty of pictures and I literally just left about 10 min ago, trust this review.
I show up and he says 15 min, he took about 50 min total.
He wouldn't give me a price ans finally i said I need synthetic and he said "yea you need synthetic for that car".
I said how much, and he tells me a story about a big truck and amount of oil he would need for that big truck, but for my small Prius not too bad so only $70!!!!!!
I was like okay and stayed quiet because my car is up in the air already ans well, I'm a girl I always try and he nice.
I watch him like a hawk and he starts to act bothered that I'm watching him but because of his sketchy demeanor I watched the entire process and made sure he did his job.
As he hands me my caul kissed because there is dark oil all on the inside of my Matta, steering wheel, shift handle , and even splashed against the back of my cars dash.
He says "no wait don't go in yet!" And tries to hurry, gets a dirty rag, pours detergent on it, and begins to scrub my mats half assed!!!!
I get in and say "will this come off?" And I asked him with attitude this time.
He says huh oh yeah it wasn't me it wa arhat guy over there I had him check something ans he stepped all in your car with oil", then proceeds to try and scrub it again on his knees while I'm sitting In my cat so awkward.
It still is dirty and the oil is smudged sadly. I just got Thai car from CarMax about 3 months ago:(
Then I tell him "what is all this oil in here?"
He says "oh that was already there that wasn't us"
I say "no it wasn't dirty here on my dash when I got here"
He says with a condescending smirk "oh come on"
Then says "here let me get more cleaner" and runs to the back to try and get more.
I tell "you know what it's fine I'll just use my sanitizing wipes I just want to leave, I know this wasn't here these droplets where not here it's all dirty".
He reaches in to my car and scratches at my dash and says "oh that's not oil, those dots are like cigarette burns and see they indent because it melted that, it won't come off".
I was like "what are you talking about this is a new car!"
He says "oh really wow how much did you pay for it".
I use my wipes to scrub the gunk off in front of him and he says "oh it came off!"
I said "yes it was not cigarette burns it was gunk".
I close my door and leave pissed off.
My hand smell like oil, I used my wipes to wipe off as much as I could but my steering wheel smells like oils and a small part on my seat has a little smudge of oil.
Idk what to do. I know because I'm a girl they Jacked up the price and completely took advantage of my niceness. I want a refund and to never go there again.
Right now I'm going to pay to get my car washed and cleaned inside because what els can I do.
So dirty and unprofessional. read more