I'm big on accountability, and while there were a few issues with the oil being overfilled and the undercarriage splash pad not being secured properly, the owner and managers were gracious and rectified everything with little to no pushback. That says a lot to me. Mistakes can happen, but how a business handles them is most important. Based on how they took responsibility and made it right, I would come back again and refer friends. read more

Grease Monkey - Undercarriage - Oil Change Stations Near Me - Garden Grove, California

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We brought our vehicle in on Tuesday, April 14th after being told earlier in the week that the mechanic wouldn't be available until then. We had a check engine light on and were quoted $175 for a diagnostic, which would go toward repairs if we moved forward. They had the car all day Wednesday and into Thursday. When we called for an update, they told us they still could not determine what was wrong. They gave multiple possibilities (fuel sensor or computer), but admitted they were unsure. Despite claiming to have spent the entire day testing, they were unable to provide an actual diagnosis. They then recommended replacing the fuel sensor for $698, while also stating it might not fix the issue and that the computer could also be bad--yet they couldn't even quote that. At that point, it was clear they were guessing, not diagnosing. We picked up the car Thursday, and my husband expressed concern about being charged a full diagnostic fee when no diagnosis was made. We immediately took the car to another local mechanic, who only charged $77 for a diagnostic. After hearing our experience, they specifically told us we should request a refund because we were charged for a service that was not actually completed. Within a few hours of opening the next day, they were able to correctly identify the problem. Being charged $175 for guesses and no clear answer is unacceptable--especially when another shop diagnosed the issue quickly and for less than half the cost. At minimum, we believe a refund of the diagnostic fee is warranted. read more

My 2023 Ford Escape was due for an oil change and tire rotation. The attendant was polite, respectful and patient with me. My first time at a Grease Monkey. I had a coupon so I felt like I got a great deal. I may have have spent no more than 30 minute. It was totally worth it and I will be back. A great value! read more

They're quick, friendly, and efficient! I came for an oil change on one of our vehicles, they're always quick to engage and get the ball rolling, and they have free drinks and chips while you wait in the air conditioned office. The value is the extras and their speed - their prices are on par with others, but it's worth it to come here. :) read more

Grease Monkey - Oil Change Stations Near Me - Garden Grove, California

They're always so nice and they recommend certain services for the car that are due. They're not pushy at all and they refill my windshield wiper fluid for free! Another service I appreciate is how they clean my windows too. read more

The shop is clean and they are helpful. They have changed management so I haven't been since under new management but I have taken my car there several times for oil change and brakes and under prior management was happy. They even have coffee and snacks. read more

I have had my oil change and other services here several times and always a very positive experience. I love that they get it done quickly especially if I stayed and waited there, I could get my car in and out within 30 minutes - this is a very important factor to me. Also, they get their job done right, professional and high quality . It is a bit pricier compared to the other place down the street near Katella, but I'd choose Grease Monkey any day over the other place for fast, honest, and professional service. read more

The Google search indicates... Price Range: Packages often start at $49.99 to $60+, varying by oil type (conventional vs. synthetic) and vehicle requirements. My car is a 4-cylinder using 3.5 quarts of oil. The Manager, Daniel told me over the phone he charges $54.00 for a conventional oil change. On ANY car the coupon offers $30 off. Before I left the shop I asked if he could change my oil for $40 and he said no. I am a 79-year-old Senior woman and our figures to do my oil change just didn't add up. read more

Grease Monkey - Coupon from Grease Monkey - Oil Change Stations Near Me - Garden Grove, California

These guys are the best. I came in for an oil change and tire rotation. They performed the oil change efficiently and quickly. As for the tire rotation they discovered a nail in the tire so they told me that they couldn't rotate due to the nail, but that once it is fixed to come back and they'll do it. Got the tire patched up and came back here to do the rotation. No fuss no muss. I will be back! read more

Pulled in with one car in front of me. Filled out the iPad form and another car rolled up after me. That other car got serviced before me. Was told it's "first come first serve" even though I was there first... After waiting 20 minutes in the lobby (they never even acknowledged my car), I asked how long for an oil change, they told me 30-60min, even though the other guy was almost done (including tire rotations). Decided this isn't worth my time and went to another shop down the street. Factoring in travel time to the other shop and the oil change service, they got me in and out faster than the time I spent in the Grease Monkey lobby. I understand things come up, but full transparency from the start is an easy fix to this. 0/5 read more

My morning did not start off good when I went to drive my car and the check engine light went on. I was worried but not for long because I called Grease Monkey and spoke with Dominic who immediately said bring in your car and we will take care of the rest. The team always goes above and beyond! They discussed pricing when I arrived and made sure I was updated while I waited. Thank you again for making sure I had no mis fire and engine was good . Highly recommend coming here ! read more

I wish I didn't need to leave a bad review as I've been coming here since they opened.... but I want to make sure any other women and/or not car-savvy are warned about this place. The battery light came on in my Toyota Corolla, so I drove straight to Grease Monkey. They tested the alternator and sure enough, that was it. Bummer, but okay. They gave me a quote, and not knowing much about cars, I just went for it. After all they told me about the state of my car, I didn't feel like I could drive it to go elsewhere. While waiting (which took almost twice as long as originally stated), I texted some friends of mine to make sure I wasn't being swindled. Their jaws dropped at the cost of the part. Almost $600 for an alternator part?! They suggested I ask for an itemized receipt upon pick up. So that's what I did... I was made to feel completely incompetent and told something about American parts (I drive a Japanese vehicle, why would I care about American made?!) and that they could've put a $700 alternator in my car.... When I mentioned the most expensive one I have found online being about $350, and just trying to understand what was driving the cost of their parts, they continued the ridicule. I mentioned multiple times I would pay what I agreed to, I just wanted to understand why it was so much, and that I felt swindled. So this is my warning to all my fellow non-knowledgable of car neighbors, they will over charge you, and make you feel pretty terrible if you second guess their pricing. Bummer. read more

I went in to have my headlights changed. The staff were really friendly and attentive. I was offered free snacks and drinks too. Quick in and out. Would definitely recommend this shop. read more

Came in for an oil change, the mechanics were helpful and quick. The facilities were nice and the wait wasn't bad at all. The hours are convenient for weekdays. read more

Dropped by for an oil change and was in and out in less than 20 minutes! Great service. Everyone was very friendly and they offer coffee, sodas, and snacks in their waiting area. Prices are listed clearly and they explain everything to you. They even vacuumed and cleaned my windows! read more

I definitely recommend Grease Monkey Shop! Excellent customer service , Dylan took care of me . Very Good prices , worth it. Definitely coming back for more future services . read more

I've been coming to this location for years! FANTASTIC service! Honest owners and workers, quick, reliable, and clean! I highly recommend this location of Grease Monkey! read more

Was helped out immediately, everyone there seems really nice and friendly and will take good care of your vehicle !

OMG! Start to finish, what a great job and great group of guys! Not only will we be highly recommending this to all our friends and neighbors, but we will be back too! Thank you for such efficient and reasonable service on my car. (and on a Sunday too! Wow!) read more

I have driven by this business for 6+ months since I've moved to the area and have not found "my" go-to place for oil changes yet. After doing some research, reading reviews, and finding out this place is woman-owned (very cool!) I finally decided to go. Upon first impressions, the inside of the business is well kept. There is a complimentary snack bar with candy, chips, and refreshments which is awesome. The employee who helped me at the desk was also a mechanic who helped another employee with my oil change. He was welcoming and had an upbeat attitude. The oil change was very quick, about 10-15 minutes long and it also might be because they were only servicing one car when I arrived. I think the value you get here (oil changes are appropriately priced in my opinion) and with the speed of service you get makes getting work done here absolutely worth it. I was happy to not be upsold or recommended other services since other establishments can be aggressive when you're a woman. Ultimately, I will definitely be coming back and would recommend this business to other women or those who have anxiety when getting car maintenance done. Note: I did come back home and went over the inspection check-list and found that my transmission fluid check was not completed due to "No dipstick." However, I personally checked and found the dipstick was dislodged and out of place, likely due to one of the mechanics not being able to take it out. Not a big deal, definitely a reminder to check fluid levels yourself as well. read more

Grease Monkey - Price of services as of 02/2024 - Oil Change Stations Near Me - Garden Grove, California

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Quick service, friendly staff, and awesome snacks! I have been a customer for a couple of years and keep coming back.

These guys are good at what they do and always make sure customers leave satisfied and appreciative. read more

Grease Monkey - Oil Change Stations Near Me - Garden Grove, California

The people there are always friendly and I've never had to wait long. It's my go to place for oil changes.

Easy peasy lemon squeezy. Second time going here to get my oil changed. They offer a wide variety of services, but the best part is they're not pushy. They'll tell you what needs to be done and still leave the option up to you. The staff is very friendly and respectful of how they treat your vehicle. Their prices, from what I've seen, are typically under competitors and there's usually coupons that they offer making it an even better bargain. Both times I've been out under 30 minutes with the service done well on my vehicle and no major issues. They've also taken the time to top off my other fluids. Highly recommend if you're looking for a professional and courteous place to get your car service. read more

I work in Garden Grove and I was way over due for an oil change so I decided to stop by Grease Monkey. They got me in right away. It took me about 20 minutes in and out. They have a really cool coffee bar with snacks and drinks and stuff and some cool music playing in their lobby!! I will definitely be back!! read more

Grease Monkey - Oil Change Stations Near Me - Garden Grove, California

After some recent heavy rain and flooding my undercarriage panelling/skid plate started falling off. Went here in a rush expecting to pay fees for the work even though it should be a quick fix but they had me in and out in just a few minutes free of charge. While I was there I got a rough quote for an oil change too and it was about $40 cheaper than anywhere else I have gotten quotes from. Great fast service and friendly people. read more

They were very fast and no wait. Pricing is shown upfront. Overall good experience for oil change.

Came for oil change, tire rotation and headlight bulb replace. This is my local Grease Monkeys and I trust them every time, easy to drop in, great and fast service! read more

Being a girl who knows little about cars, I always HATE having to get anything done to my car because I fear I'll end up getting ripped off somehow! I have driven by Grease Monkey a few times and finally stopped in today for a much needed oil change. I pulled up. A gentleman greeted me at my car, showed me a menu of the different types of oil changes they offer. Then escorted me into the lobby where they had a bunch of snacks and beverages and some music playing on tv while you wait. I had a friendly conversation inside with the manager Chris while I waited. My oil change only took about 20 minutes. They inspected under the hood and around my car and said everything looked good. Topped off all my other fluids. They even vacuumed inside of my car and washed my windows! I don't even get that kind of service at the car dealership! I never received a sales pitch or felt pressured or ripped off the way I have been at Jiffy Lube before. Grease Monkey offers good quality service and their employees are very friendly! I will definitely be coming back here for my future oil changes!! :D read more

Great service. Friendly staff. Quick service. I will be back forsure. They got me right in and out.

Took my vehicle in to rotate the tires. Was informed that one of the wheels had 4 stripped wheel studs. A $40 to $50 tire rotation cost almost $200! I've never experienced a damaged stud in 60 years let alone 4. It could very well be legit, but I'm more than a little skeptical. So the question is, has anyone else been "up charged" by this establishment for routine maintenance? read more

Have been coming to Grease Monkey for the past 2 years to get oil changes and do any work needed. The customer service has always been great. I have never been pushed to getting any work done that wasn't needed. They are very honest and do a great job. read more

They provide great service and are knowledgeable. They also provide great recommendations and friendly customer service.

Quick, professional service. Came in for an oil change and was in and out fast. Fair pricing and friendly staff. Car runs great.

Have been doing my oil changes here for a while now and it's always been a quick and reliable service

First time being here and i think i found the home. Check this place out. Great staffs & service!!!

The only place we trust with all of our cars. Everyone is friendly and they are incredibly efficient.

Friendly knowledgeable staff, clean and comfortable waiting area with free snacks and drinks! Very reasonable prices and they do a lot more than just oil changes. read more

I've been coming here for oil change for quite a while, always been satisfied with the service

I went in for an oil change, and they took me in quickly. The service was fast and professional, and the staff were super cool. The price I paid was very reasonable for the service I received today. I 100% recommend this place! read more

Grease Monkey - Oil change 02 4runner - Oil Change Stations Near Me - Garden Grove, California