I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

I searched for the best ac mechanic in my area and found FnP. To my suprise they informed me of the…read moreCalifornia cool air rebate program. This program will PAY for your ac work providing you are approved and the system has a leak. If the ac is having issues chances are there is a leak. So check it out!! I was approved and they went to work. These guys did a great job on my ac system, it blows like Antarctica! They also found a couple issues which I need to address soon, and they replaced my fan clutch. Very thorough and that impressed me. Francisco explained all aspects in fine detail. This is a premium shop with a warranty program linked to mechanics nationwide in case of any issues with their work. Thank you FnP

I've been coming here every week for a full wash, and the experience is consistently outstanding…read more The team is professional, efficient, and pays attention to the details that make a difference. My car always comes out looking spotless inside and out, and the quality of service never disappoints.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

Amazing service, quick (10-15min), affordable, friendly staff, professional - highly recommend! I…read morebought a lightly used tired that looked practically new for half the price out the door of what I was quoted at American tires. I had a concern that maybe the price was so good because they were using tires that were patched or something but nothing could be further from the truth! They shared were they source their tires from and rest assured you're getting a great deal for sometimes practically new tires. These guys and girls are the real deal. They have earned a life time customer and my trust to send my friends and family in the future!

Service requested was spot on, called for a used tired. Fair pricing at 60 otd, it was done…read moreimminent i came back. One of the fastest pit stops I've ever made in my life. George was the gentleman that helped me. Fred was the worker on the register. 10/10 would come back and will recommend to others.

I have been having an issue with driver side headlight intermittently not turning on. I went to one…read morelocal shop and they said there might be an issue with ballast and tried to quote me like $400 just to inspect. I want to another shop and they told me there might be an issue with wire and that I'd have to drop off my car for at least 2 days to inspect as my headlight is a complex model and has a lot of wires and it would take them a while to figure out which wire is the problem. Then I went to Alex's Auto Repair. They found the issue the same day I drop off the car and also fixed the issue with fractions of costs that any other shop quoted. The issue was simple, which was the burnt fuse. Martin and Josh are great. I would definitely recommend this place to anybody who has auto-related issues.

Always great service. My family and neighbors have been taking our cars here for years…read more Recently my 2012 Honda had some minor problems. I had to take the car in twice and both times not only was it fixed but were done at no cost. They said it was an easy fix but I know there was a couple of hours of time invested. I tried to give him something but they insisted that they just appreciate our business.

I was recommended to this shop through my mechanic since he was unable to do the job I needed. I…read morewalked in on a Saturday morning without an appointment and they took me in and completed everything I requested and other things they found while the engine was opened up. They also stayed late to finish my car since they closed early on Saturdays. Communication was 5/5. The sad thing is my mechanic just lost a customer because action auto suits my schedule more, so I'll keep coming here. Thanks for the awesome service from.action auto!!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

It has been about a couple of months since my car repair by Western Auto Care. My car is running…read moresmoothly for being 20 years old (2005 Toyota Corolla). Back in August my car stopped going in reverse and I knew it was time to replace transmission. I message around to a few vendors on YELP. Most of the vendors were were asking for double or tripled the amount for rebuilding transmission. Daniel suggested buying an used transmission which cut down on the costs significantly. Once I had the car dropped off he was constantly updating me with texts/photos of the car status. I also had him replace the real main seal (since transmission is already out) and replace the motor mounts (transmission and engine) and control arms with ball joints. They also tested the used transmission to make sure it held up. They were able to do all that work in 2 days. The car needed to run a while to break in the new/"used" transmission. Daniel and his team did an excellent job with the repair work, communication, and the pricing. The pricing was quite reasonable (Daniel did let me know ahead of time the pricing/quotes for potential work). I would take my current and future cars to him for any repair work. Sorry for the late review Daniel.

Never seen anyone change out my oil and transmission fluid so fast!! Also, great pricing, and…read moredoesn't try to sell you things you don't need for your car! Will be coming back for any other issues that pop up with my vehicle.

I would definitely recommend this place because of the quality of work they do. I came here to get…read moremy coilover height adjusted after the previous shop I went to did a poor job and left my ride height uneven. Keith and his crew took care of the height adjustment and alignment, and I'm really happy with how everything turned out. The car looks and feels much better now. Their prices are also very reasonable for the quality of work they provide. I would definitely come back here for any future work on my car. Thank you to Keith and his crew for taking care of my car and doing the job right!

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

On 09/30/26 I walk to my car, ready to go to work. Started, put it on drive and the car did not…read moremove at all. Called the repair shop that replaced the front axle drive shaft and explained what's going on. After following his directive this shop told me ah, must be the transmission and I don't do transmission work. So, I got on my phone and searched for transmission specialist close to me(in La Mirada) A whole list came out, I check many, read the reviews, and this one came out to check, Full Service Auto Repairs 14747 Artesia Blvd Ste 3D La Mirada, CA 90638 714-357-8369 I called and Francis answered, I explained him the issue, and he says I must inspect the vehicle to give you a diagnosis. Do you need towing service to bring the car. So my vehicle was towed to his location that Wednesday afternoon. On Saturday morning Francis contacted me and asked me, "Who replaced your front axle drive shaft? I had it replaced on September the 3rd. Francis informed, me they install the wrong drive shaft. To make it really short, Francis asked me the information of the repair shop that worked in my vehicle. From there he took over, contacted the repair shop owner, explained what he found and caused damages in my car transmission and directly dealed with the other shop. Fortunately, the other shop that replaced the drive shaft, took full responsibility for the repairs needed (drive shaft replacement and transmission repair). Now we must understand this, here is a shop owner communicating directly with other shop owner, something that you will not get from any other Full Service Auto Repairs shop, all in behave of a client. Francis handled this like only a man of God and a person who love and honor his profession, will have done, with total honesty! I picked my Avalon 2007 today afternoon, after business hours, Francis was waiting for me. He handled me a receipt copy for over $6,600 that include 12 months or 12k miles Parts and Labor (he used original Toyota parts). Asked me to signed and release the vehicle to me. He did not charged me one single penny and released my car to me If you are looking for honest, competent, professional, and well equipped full service shop (and I meant, full services repair shop, this is the one! If you find a knowledgeable mechanic (not just a technician, to replace whole parts, not repair) you are lucky! I you need a knowledgeable, professional, honest mechanic (not a technician) with principles and good will on his heart, Francis Full Service Auto Repairs is the only place to go. He repaired my Avalon front drive axle, and basically build up my transmission to brand a brand new performance. I found an honest, knowledgie, profesional Full Size repair shop on Francis and not going back to nobody else.

5 stars Francis at Full Service Auto & Transmission Repairs…read morein La Mirada did a lot of work on my 2007 GMC Yukon XL and he nailed it. He replaced the radiator and water pump, repositioned the external transmission cooler, and replaced the tail housing gasket on the transmission. My truck has never run cooler transmission temps than it does now. Francis is very knowledgeable and actually understands how these older trucks heat up when you're towing or sitting in traffic. He explained what he was doing and why instead of just slapping parts on. If you need cooling or transmission work done right, take it to Francis.

I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

Idk, my experience was just ok. Lady at the desk & on the phone was nice. They didn't call me to…read moretell me they would need to keep my car overnight though, which was a bummer. I had to scramble to make alternate transportation plans.

WOW!! Honda FiT AC compressor crapped out thru AZ!! Quoted at big chain store $3K. Lam Auto $765…read more Blessing! Brought car in Monday 1100am. Notified car issues and cost$$ 3pm same day Received notification car was ready at 1035am next morning. FYI.. It was getting busy in the parking lot area at pickup. Mr. Lam great no frills guy!

Been going here for years. Honest affordable mechanic. Mr Lam is the sweetest. I have my coworkers…read moreand friends coming here too. He's an honest hard working Vietnamese man.