Cancel

    Search

    Mason Pro Services

    4.5 (93 reviews)
    Open 8:00 am - 6:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Mason Pro Services

    Bathtub repair

    Circuit breaker installation

    Circuit breaker repair

    34 More Services

    Drain repair

    Electric inspection

    Electric installation or replacement

    Electric panel installation

    Electric panel repair

    Electric repair

    Wire installation

    Electric vehicle charging station installation

    Electric vehicle charging station repair

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Outlet installation

    Outlet repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer repair

    Shower repair

    Sump pump installation

    Sump pump repair

    Switch installation

    Switch repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Mason Pro Services Heating & Air Conditioning/HVAC Photos

    Recommended Reviews - Mason Pro Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Challen is Awesome!!
    Terry S.

    Challen was our comfort consultant. And WOW he is great at his job!! We moved here two years ago and had to replace our A/C unit...Challen came, and designed the system that is absolutely fabulous!!! We couldn't be happier to have a Trane and Challens expertise in designing the system, relocating it from garage to attic, excellent work by the installation crew! The redesign of returns and move of the interior system made for a nearly silent operation. Two days and we have a solid system that adds value and peace to our home. Also, they come do an inspection in a month to make sure we are happy and that the system is working properly! Oh did I mention they have a one year buyback guarantee and 5 year warranty for labor!!! OMG if you need A/C and want the best call Challen 480-835-9928

    This was for repair work at a rental property we own. No breakdown provided for labor and parts. We felt charges were excesive.
    Tracy V.

    We've used this company on three different installs/repairs. The first was an install of a new Trane A/C unit on our primary residence. Although we had issues with the install everything was finished to our satisfaction and at a price we felt was fair and reasonable. The second time we used them was for service on one of our rental properties. We were in a position of needing some one on short notice and they were able to respond in a timely manner. The unit was fixed and the bill was provided. No breakdown in labor or parts charges was provided and we felt the charges were excessive but we weren't in a position to shop it around and we paid it. The third time we used them consisted of 5 different visits for the same issue. The first call in 12/2021 when the heat started intermittently failing at our primary residence. The Trane unit that they installed was only two years old and under warranty. We were charged 89.00 service call fee and no problem was identified because they couldn't get a fault code. Service tech showed me how to read the fault lights on the unit and said to call when we had a fault code. The unit started failing again with the same problem in 11/2022. I went on the roof and video captured the fault lights per the prior technicians directions. We placed another service call and paid another 89.00 to be told we didn't have sufficient gas pressure and call SW Gas. Called SW gas and they checked pressure. Everything good on the gas side. Unit continued to fail. Service call made and tech says everything is working and no problem found. Unit works for two days and fails again. Service call made and tech says it's probably gas valve on unit. Gas valve is under warranty but labor isn't. They order gas valve, can't quote labor price. Heat still not fixed. They return two days later and replace gas valve. We get a bill for an additional payment of $370.00 (We already paid the two $89.00 service fees) but they won't provide detail for what we're being charged. We had requested the same detail at the time they ordered the part but they wouldn't provide the breakdown on any of the labor charges but told us they would provide it in the final invoice. Tech would not give us a detail of the charges at the final invoice and we were told to call the office and were forced to pay the bill without the detail. They continued to push back and would not give us a detailed invoice showing the labor and warranty parts processing fees until we threatened to charge the bill back to American Express. When we received the final detail of charges we realized we had been grossly overcharged with added fees. I believe that their business and billing practices are deceptive and probably in violation of their warranty services agreement with Trane, the manufacturer of our a/c unit. We will also be following up with Trane and provide them feedback about warranty work being done by Mason. It took almost a year, five service calls, two service charges totaling $178 and an additional payment of $370.00 to fix our heat under warranty. We've never been opposed to paying a premium for services provided in a timely, efficient manner. We do not feel that the total of $548.00 paid in "labor/service charges" or the time it took met that criteria and we will no longer use them for service or replacement on any of our properties. Potential customers of this contractor should use caution and be wary of how they do business.

    Outside A/C Unit

    Excellent job! The new air conditioning unit looks significantly cleaner compared to the old one. They also made modifications to the ductwork, reducing its noise level considerably. Very satisfied with the quality of work.

    New duct work with a more efficient cold air feed into our home than our old "over-under / twist" duct.
    Allan D.

    In the hottest part of July 2019 we replaced our failing 5-ton, package heat pump, 21 yo TRANE unit with another TRANE from Mason Mechanical. Our home is a single-story ranch 2,100 SF block home in Tempe, AZ with a flat roof. We looked at five (5) HVAC vendors, then did a runoff among the 2 best in our opinion. Selected Mason Mechanical of Mesa. Absolutely super experience! Only surprise was how cold our home became after install and how much our SRP Electric utility bill dropped subsequently in July and August. Had no idea our home could get this cold without investing in several other home improvements. Experience: Hugely impressed with Mason Mechanical's NATE certified HVAC technicians, and courteous customer service. Appreciated their non-salesy, down to earth communication style. Recommend you ask for Joe Calo or another member of his team at Mason Mechanical. Every member of their team treated every member of our family with respect in every interaction. Now it is September and I've seen two (2) much smaller utility bills in a row in spite of us selecting a much colder temperature on our new thermostat. We now find ourselves talking about turning up the temperature so we don't get too cold. I didn't imagine that would ever happen in Arizona - especially August. The whole AC unit keeps us cooler, runs QUIETER, and we are far happier . Our solution: Trane XL15c Single Stage Pkg Heat Pump Aeroseal Install (helped us seal gaps in our old ducts so more of the cold air goes into each room instead of the walls) Trane Clean Effects & a UV Light (we keep a lot of pets, and this helps) Your solution will be different - tailored to your home and you.

    See all

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    David came out same day as my request and fixed the issue quickly. Definitely recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura B.
    223
    10
    0

    5 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary H.
    10
    90
    2

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mrs H.
    1
    11
    0

    5 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B R.
    13
    4
    0

    5 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Steve M.

    Steve M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura S.
    3
    173
    22

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason M.
    0
    17
    1176

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Asa T.
    0
    28
    7

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Mason Pro Services

    I might have a small electric problem or I need someone to come and check it out. I live in San Tan Valley AZ 85143. Light bulb in ceiling fixture burned out. Replaced the bulb and now when turned on it flickers a lot. What should I do next?

    Sometimes a new bulb will flicker if it’s not fully tightened, so it’s worth doing a quick double-check just to be sure. But if it still flickers, there are a few other things that could be causing it, such as a loose socket, a worn switch, or a… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Mason Pro Services

    Jim E from Mason Mechanical has come out to my house for regular maintenance calls three times now.

    Mentioned in 9 reviews

    Read more highlights

    Rodeo Plumbing and Drains - Tankless water heater

    Rodeo Plumbing and Drains

    (89 reviews)

    Could not be more satisfied with the service from Rodeo Plumbing & Drains. Several plumbing…read morecompanies contacted me through Yelp, but Rodeo's response time was incredibly fast--within an hour of calling, which was especially lucky since it was 12/21, right before Christmas. The water flow from my kitchen sink faucet was weak and slow, and the sprayer head was barely dripping--definitely not strong enough to clean pots. I even had a brand-new replacement faucet ready to be installed. Plumber Cory removed the faucet head and discovered a clogged screen. He cleaned it, and like magic, the water pressure returned. Problem solved without needing a full replacement. Honest, efficient service at a more than reasonable price (no charge). I highly recommend Rodeo Plumbing & Drains.

    I would recommend staying very very far away from rodeo plumbing, cactus plumbing, or whatever they…read moremay change their name to next. My elderly mother who's going through kidney failure called me and said her water heater wasn't working. I looked up local companies because I like to support small businesses. I found rodeo plumbing. Corie was very responsive... at first. He came to the house, told my mother her water heater was out of warranty, she believed him. Corie advised the water heater needed to be replaced. Corie called his technician Keith, who was in town and could be here within a few hours with the new water heater. We paid the replacement cost and cost of the new water heater. Well, before Keith got here, I called the warranty company and they advised we had two years left on our warranty. I called Corie and advised of that before Keith got here. He said "great, we'll work on getting you reimbursed." When Keith was done installing, he wanted us to sign the invoice, we told him we wouldn't sign it until it said "pending reimbursement for warranty." He was very frustrated and annoyed with us, but he wrote it on the invoice. Well what do you know, they never emailed us that invoice. I've asked several times since this to contact Corie and he constantly says "I'm working on it." And nothing has been done, it has now been months. They've stolen from us and refuse to reimburse us. I will be taking this matter as far as I can take it. People who take advantage of the elderly should be held accountable to the highest degree. The heartlessness of this "company" is laughable. Stay far far away!

    Good Times Plumbing & Restoration - Your Top Plumbing & Restoration company in AZ!

    Good Times Plumbing & Restoration

    (82 reviews)

    Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

    I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

    Second Opinion Plumbing - Mist comfort

    Second Opinion Plumbing

    (256 reviews)

    I had a situation with the pressure valve leading into my house and did not have a plumber business…read morein mind. Went out on the web and found Second Opinion Plumbing. I text for an estimate and they showed up exactly how the date and time we had agreed to. Estimate was well below my previous estimate that I gotten from a handyman. MATT went to work on it immediately and it was fixed within a couple hours. I highly recommend second opinion, plumbing as they did an excellent job repairing my problem. The prices are very resort. MATT was very polite and explained exactly what was gonna happen so I understood what was needed to repair the plumbing. Once again I highly recommend Matt. They

    This company went ABOVE AND BEYOND. We had tree roots grow into our sewer line causing sewage to…read moreperiodically back up into the house. We got a quote from Second Opinion and one other company. Not only was Second Opinion's price more reasonable, their inspection was very thorough and they called blue stake out before giving us a quote so we knew they had all the information before starting the project. The owner was incredibly kind and great to work with. He and his apprentice showed up right on time, were very professional, and explained everything he was going to do. He was careful working around our drip lines and left the front yard spotless afterwards. This was a big job that we were dreading getting done but they made it surprisingly painless. We've owned this house for 8 years and have hired 3 different plumbers over that time. This is the plumber we will be calling again if we ever have an issue and I suggest you do the same!

    Mason Pro Services - hvac - Updated May 2026

    Loading...
    Loading...
    Loading...