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    Martik Office Machines

    5.0 (2 reviews)
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    2 months ago

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    Jose R is an exceptional technician. His level of…read moreprofessionalism exceeded expectations. Jose came to our home and repaired my son's phone in a timely manner and made it look brand new again. Thank you Jose!

    I could not do the Factory Reset for my cellphone. It is fixed now. I tried different times. I…read morespoke with the customer service in Samsung. Samsung was very patient and walked me through the steps many times giving enough time, i.e. enough seconds, increasing the seconds before going to the next steps. After very long time ( I could find out the exact time for "Factory Reset" over the chat session.) Finally, he gave the address to go and get factory reset done. I gave 3 stars, because it is costly and my phone was under Samsung warranty. But I was told that "factory reset' is not under warranty, which does not make any sense to me. The receptionist recommended becoming a member with an option of cancelling the membership. My phone was "Factory reset. 2) I went again and asked for another software repair which needed more fee. I wanted to try it on my own before paying and brought the phone with me. Yes. It is costly. This is the first time that I went to a shop to repair a device. I have few more devices, which require additional tools which I do not have and do not want to shop around to purchase to repair them. I am waiting for 30 more days to take my devices to the shop to ask them to repair. I will update about the repair and cost once it is done.

    Martik Office Machines - officeequipment - Updated May 2026

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