We have a Brothers Copier and after considerable time on the phone with the Brothers Company they were unable to diagnose the problem. We took it to Deens Electronics in Fremont and Kurt Dowling told us what was wrong. We left the copier and he fixed it. It has never worked better, and the repair cost was reasonable. We are pleased with the service and will be using this company for any additional office equipment repairs. Mike W. San Jose read more

Nowday it's really hard to find a service company that truly understands the products that they work on. Well this week was a surprising change as I had my HNP m281 printer that need service and took it to Dean's Electronics . When first walking in Kurt Dowling Service Manager made me feel that I was at the top notice service outlet forHP printers. Very fast return around with great follow up on what needed to be repaired at a fair cost. If you want any printer worked on this is a first class service operation. Very happy customer. Charlie read more

If your one of those people that owns a one function printer that just prints, you know what I mean those may cost $50.00 out the door. When it breaks down you throw it in the trash and go buy a new one. But in our case we owned an all in one multi-function printer that cost way over $375.00 so when we started having print error problems throwing it away was not be the best option for us, also it was only two years old. So we decided to get it fixed at Deens Electronic in Fremont. I called ahead and spoke to Kurt I explained what was going on. He was very open and forth coming and gave me a diagnostic estimate to look at it. I dropped it off later in the week then within a short time later, Kurt called, your printer is ready for pickup. Full circle were very satisfied. Everything is working fine. Thanks Kurt. read more

My Brother color laser printer needed servicing for the 1st time in 11 years. Finding an authorized repair shop near me (Foster City) was a little difficult, but I saw good reviews for Deens in Fremont, so decided to go. They're one of the few shops that is open on Saturdays. I took it in on Saturday; Kurt called me Tuesday saying it needed a fuser unit and roller kit. It was ready on Thursday. I was very happy with the price, as this printer has always worked perfectly, and as Kurt said, the newer printers aren't made as well. Deens is the place to go for quality printer repair (as well as projectors, plotters, and scanners). read more

Let's start off with wow! First let me say that Deen's is this little shop in Fremont that is one of those hidden little secrets! If have a printer or other electronic device that needs repair, you need to call over there and talk to Kurt, he's the Man! For what he charged, it was very fair and we even gave him a little extra. It was raining when we got there so he even brought it out to us before we could get out of the car, who does that! That is the epitome of service, the likes of which you hardly see anymore. I almost wish I something else to take him because it was a great experience! Thank you Kurt for a great personable experience in this artificial world. read more

Great place. Very helpful with my printer problem. Honest and professional. Thank you!

A big shout out to Kurt at Deens Electronics for steering me toward purchasing a new printer rather than trying to repair what I have. He could have told me to bring it in and then repaired it and I would have spent twice as much as a new printer. The honesty is very appreciated and I will be back when I need a real repair. Thanks, Jeffrey Norman read more

Our printer wasn't working properly and Kurt got it fixed! He was accurate in his service time and gave us accurate expectations of how things would proceed. We will use his services again! read more

Excellent, knowledgable, and personable service which we lack in chain and corporate authorized business. Enjoy supporting mom/pop small businesses read more

Just an outstanding business. I've had two printers and one scanner serviced there and it was always done earlier than promised and for a very fair price. Kurt is a pleasure to deal with. We're very lucky to have a repair place like this in the SF Bay area. Keep your broken printers, scanners, etc. out of the recycle and head to Deens to get it repaired! read more

Brought my Epson EcoTank in for service because I hadn't used it enough for a few months and the print quality had degraded terribly. The Deens shop was clean, bright, and well-organized. Kurt offered to flush the system out for far less than what I would have to pay for a new unit, so it was worth a try. Lucky for me, what he did worked, and my unit prints like the first day I got it. I really appreciate Kurt's expertise and quick turnaround. read more

I've used them now for 3 different machines. Two printers and one scanner. Each time. I questioned myself to whether or not it was better to just replace the machines. Well, I got my answer. Not only did they repair them, they did it very fast and even cleaned them to look new. I'm incredibly impressed and very thankful. The price was more than fair and was a fraction of what it would cost to replace Strongly recommend Deens read more

My Brother MFC printer kept jamming after I replaced the toner. I called Deens because they're an authorized repair shop. I took it in, they diagnosed the problem, ordered parts and repaired it very quickly. Kurt is the service manager and was a dream to work with, and they repaired it sooner than their estimated repair time. They're great and I'd highly recommend them! read more

I contacted Deend electronics for a problem with my printer. Kurt the service manager was extremely helpful. When i explained the problem, he let me know that I could probably buy a new one for what it would cost to repair. He saved me the cost of a long trip to the center and the cost of the repair. It's rare to receive such help and honesty. I highly recommend Deens. read more

Kurt the service manager helped me over the phone for 9 minutes to get a new ink cartridge working for an Epson XP-7100 printer (neither ink nor printer was bought from Deens, but it was listed under Epson printer tech support contact). He diagnosed likely causes of the problem (which was that the Epson cartridge, not expired, was not recognized by the printer) but in the end just trying again a couple of times made it start working. Very happy for the help via talking on the phone while I re-installed the ink cartridge a couple of times, saved a trip somewhere to buy more ink and maybe that wouldn't have fixed it either. read more

I needed some advice on what to do with my HP printer. Kurt answered the phone and within a very short period of time, he figured out the issue and told me what part to purchase! WOW, It is rare to find a person/company that truly helps with knowledge and advice! Thank you Kurt! read more

Ten stars! I really messed up the inner workings of my Epson ET-15000 by yanking out a paper trapped inside. We live in Walnut Creek and for a reasonable fee, Omar picked up the printer and Kurt repaired it perfectly! Omar then returned it to me in tip-top shape. Kurt and Omar will now be my "go-to" repair shop for all things Epson. Thank you Kurt and Omar! read more

Stop--Don't look any further. Kurt can fix that old printer using OEM (original) parts. Get your scanners, printers and even fax machines repaired and maintained. It's worth the drive, even if you live in Oakland as you can be assured of the knowledge and good parts. Quick turnaround also. Plus Deens is an authorized service representative and the prices are reasonable. read more

My 7 year old EPSON ET-2750 got an E-11 "Ink Pad Needs Service" error which didn't allow me to print anything. After a google search, the fix required a PC, a shady app download and the new parts. I found Deens on yelp since it was closeby and Kurt gave me a quick quote over the phone which I was perfectly fine with since the cost of a new printer was well over $200. I dropped off the printer at 10am and it was done by 4pm the same day. Excellent service by Kurt and printer is back to normal!! read more

We needed our printer repaired and Kurt took care of it! The service was friendly and quick. I appreciate the fast response and the follow up! Thank you, Kurt! Deen's will be our go- to for printer repairs! read more

Shout out to my guy Kurt he took of my printer with ease it's like he knew the machine like the back of his hand. Good guy

Kurt is a Knowledgeable guys when it comes to printers. Straight to the point no run around.

We had a good choice selecting Deens Electronics as our company vendor. Thank you for your wonderful service. This is the printer we requested full service maintenance. It's been done efficiently and on-site support are really friendly and provide us in time suggestion on how to sourcing accessories going forward. We like the service and recommend this vendor to whoever need servicing your printer. read more

Deens Electronics - This is the printer we requested full service maintenance. - IT Services & Computer Repair Near Me - Fremont, California

I talked to Kurt at Deen's Electronics in Fremont. He was very helpful in recommending not only to junk my old printer but how to deal with the company that sold it to me. He suggested a brand that might work better for my needs. Good old fashioned Service with a capital "S". read more

Made a call to Deens today and spoke with a very helpful man by the name of Kurt. He took the time to listen and provide me with valuable information and a quote for repairs over the phone (because I live in Stockton). He even gave me other models of Epson printers to consider if I chose to purchase a new printer. Can barely get anyone on the phone nowadays let alone someone that is willing to take the time to provide great customer services. Thank you Kurt!! read more

If I could give 10 stars for my review I would. I had a Epson 1430 that I thought would have to be junked...Kurt is amazing and assured me I was in good hands...It took me about 4 weeks to get my printer back but was it absolutely worth the wait..it was sent to Epson for a New Control Board. Print head and came back looking like a brand new Mercades with fresh brand new ink installed. Deens was absolutely fantastic and I know if I ever need them again for a printer repair they are the first and only place I will bring my equipment to..thank you Kurt.. read more

Deens Electronics - High Quality Repair Center - IT Services & Computer Repair Near Me - Fremont, California

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I highly recommend Kurt and Deens Electronics - a fantasic business. I drove from the Tri Valley area to Kurt with my Brother laser printer and he took a look at it to diagnose the issue. He is extremely knowledgeable and very methodical, which I appreciate. He always follows up promptly and is very reliable. I wish all businesses were so friendly and helpful as Deens. I am happy to have found such a great resource for business machine repairs. read more

I spoke with Kurt at Deens and was very impressed with his honesty and generosity with time on the phone. I was quite torn about whether it was worth spending the money to try to fix my broken printer and he was patient and forthcoming about the likelihood of a successful repair and the costs involved for both the parts and labor that were likely required. He saved me a long drive and from spending a lot of money that might have fixed the printer but only had a cost greater than it is worth. I very much appreciate his help and if I had a repair like this in the future I would absolutely bring it to Deens! read more

Deen's came out and installed a print head on my Epson 9900 44" wide pro printer. For a very reasonable cost. The results so far have been perfect!!! read more

Kurt Dowling of Deens Electronics has just successfully completed the cleaning of the print head nozzles in my Epson 520 Workforce all-in-one inkjet printer so that it again is able to print out properly. Kurt was both knowledgeable and honest --- and he did it for a reasonable price. I definitely recommend using him! Ludwig K. read more

I needed an IT person to come in and maintenance my work's printers. We had 5 printers that needed service. Kurt was great at communicating and quoted me quickly. He was able to fix all of our issues. We are also looking for routine maintenance so I'm glad he is a local business. Kurt is super friendly and knowledgeable. If you need to get your printers serviced I highly recommend reaching out to him read more

Such great service and HONEST even over the phone. The service manager told me some things to try and fix my discontinued printer and instead of telling me to bring it in and charge me a crazy amount, he suggested maybe getting a new one is a better option than dunking money into this old one. If I have any more problems I'm coming here! read more

This may be a little bit of an unconventional review. But I had a conversation with Kurt who is the office manager at Deen's electronics. I was inquiring to repair my broken brother's printer. And I appreciate it Kurt's candor that the printer that I have is best replaced with a new one instead of going through the motions of a repair. He explained to me the cost of labor and parts would exceed the cost of a new printer. I spoke to a couple others before calling Deens and none of them offered the transparency that Kurt did. read more

We have an Epson WF-7610 that was functioning like normal, except for one important detail... when it printed, nothing would show up on the paper. It took a Google search to locate this Epson authorized service shop. The technicians diagnosed the problem within a day, and got it ready to go in a couple days. When we picked it up, they showed us an example printout on photo paper, and we swore it was like a brand new printer had fallen into our hands. The pricing for service was fair and reasonable, and the technicians explained everything and were very knowledgeable. They were very friendly and even gave us advice on how to prevent this problem in the future. Overall, the shop is a competent and experienced service center. We saw many brands and types of printers and other electronics in the shop, not just Epsons. We will keep this business on file as one we can trust. read more

We came to Deen's based on the all the positive Yelp reviews and its true, Kurt is an honest guy. When I brought my printer to the store, he told me that my printer had a 50/50 chance. We decided to repair it. When it didn't work, he told me we shouldn't go any futher with the repairs because it wasn't worth it. He provided recommendations on reliable printers and how to maintain the printer to prolong it's life. Great customer service, he communicated frequently on the status of the repair progress - so nice to work with a person who is honest, patient, and willing to share knowledge! read more

We are a dealer in SoCal and we have few accounts of ours located in the San Francisco area. We were having nothing but problems with other companies we were using to provide service on our behalf. We were referred to Deens Electronics by one of our partnering dealers and have had no complaints since using them. Kurt is always willing to assist, and his can do approach is always welcomed. We will continue to use their services as needed. Thanks always, Lili Kotlar Advanced Office read more

I took my Epson All-In-One printer to Deen's to be repaired, because it needed a new ink pad and servicing of the nozzles. The service was excellent, the printer was ready for pickup in about one day, and the price was very reasonable. I highly recommend Deen's Electronics. read more

With in the last week I had returned home from a long period away. When I attempted to print a color document on my Epson ET-16600, only black printed. Went through all of the required steps to clean the heads etc. The called epson who offered to sell me a new printer for over $1000 or buy a refurbished one same model for $650. The next logical step was to find an authorized Epson service location and luckily enough I called two but Deens was the only one that answered the phone. Told him my problem and he gave me a quote to clean, repair and get my printer back working for a flat feel which I liked very much. When I arrived at the shop Kurt came out took the printer in himself, it is sort of heavy for a senior. Kurt was very friendly, warm and said give him a few days to repair the printer. The next day he called me said printer was ready. When I arrived he had preprinted a test photo, ran the printer calibrations to assure me everything was in order. Needless to say that is my shop for printer repair. Thank you Kurt for providing great service Paisano with a smile. Ciao read more

I needed my printer rrpaired due to cartridge error and was lucky enough to find Deen's online and decided to take my printer there for repair. I must say, Kurt, who assisted me, was knowledgeable, communicative and had overall great customer service! My printer is up and running once again! I would definitely recommend this company. read more

Deens Electronics - Hp printer - IT Services & Computer Repair Near Me - Fremont, California

Kurt is a nice guy. He's very patient and honest. When I brought my printer to the store, he helped me to estimate the cost which led to the conclusion that it's better to get a new one instead of fixing it. He also gave me some tips on how to maintain the machine to avoid similar issues in the future. Would recommend this store for sure. read more