Nordstrom Rack is the closest thing Albuquerque has to a true exposure to quality retail shopping…read more This store is kept well maintained with clean doors and windows for a good first impression. The clothing racks are clean and organized as are the merchandise shelves. The selection of products spans a broad spectrum from casual and playful, to formal and upscale. Last September we were faced with an unexpected death of a young niece. I was faced with many challenges to overcome in a short span of time. I immediately went to my walk in closet looking for an appropriate suits and other dress clothing to wear during four days of greeting friends, neighbors and relatives who would be arriving from locations within Arizona, many other States and Countries. There would be Mortuary visitation, a Rosary, Funeral Mass, a Post Mass Luncheon, Private Family Internment at the Cemetery in 125 degree weather. I had lost over 100 lbs since moving to Albuquerque 4 Years earlier. Time to head to Nordstrom Rack with quit a long shopping list. I needed two suits, two sport coats, two pair of dress slacks, four pair of dress socks, two pair of shoes and two belts. I knew that I would be able to find everything with one stop shopping at a very wallet friendly budget. Two hours later we were back home with a heavy weight lifted off my shoulders. A very personable and attentive young lady approached me as I entered the Men's clothing department. She cheerfully offered, "Please allow me to set up one of our larger Men's dressing rooms for you. I will I'll also bring you a rolling rack to hang all of your clothing selections on so you can take everything with you in one trip. My name is Cheryl, should you need anything else don't hesitate to ask. If you don't readily see me please ask another associate to page me and I will be with you within two minutes." Upon arriving at the dressing there was a small table with bottled cold water, crackers and cheese and napkins. Within two days the store manager received a hand written letter stating what an example of true customer service had taken place in Nordstrom Rack from a Team Member who was a true Shining Star.

I prefer the sales but they're not that stupendous! I'd rather shop TJX. Very good deals there and…read moreat Marshall's for a fraction of the so called discount prices at Nordy's outlet!

Macy's has always seemed to be a good go to. Quality stuff and generally reasonable price points…read more Plus they have a variety of wares. However at this location employee helpfulness was lacking. The few I came across sounded bothered when I asked for assistance. I figured out what I needed without them. It may seem trite but customers aren't the reason anyone is in business. We are the reason you stay in biz...

Macy's is my go-to store when I'm looking for something stylish and good quality inside the mall…read more My most recent visit was to find a watch for my father, who has dementia and whose watch had recently broken. He's always been into gold watches and shiny items. I will say that Macy's needs to hire more cashiers--the wait for customer service was about 15 minutes, as there weren't enough clerks available to help. On the positive side, they do size watches on-site and offer warranties that are worth purchasing. You also earn rewards for shopping at Macy's, and they always seem to have deals going on, which makes it worth stopping by. You definitely get your money worth!

Maybe one of the longest lines that I ever saw in a Ross store. I was waiting at the jewelry cases,…read morethere were many things I wanted to buy for Valentines presents, so I rang the bell . One of the security guys came up and told me I had to wait in line and then when I got to my cashier, she could come over to the jewelry case and help me and then I could wait in line again. Security guy then informed me that that was now their policy. And I asked him is that Ross policy. And security guy said no, not really, but it's our policy for right now because we're so shorthanded. the store was not even busy but the lines were long and the Customer Service nonexistent. Will post pictures soon. Looks like a bomb went off in the store. I am finally at the end of the line which puts me somewhere in the women's shoe department. And they may have three registers open.

Empty shelves, bathroom out of service, staff overwhelmed... Lines to check out took over 8…read moreminutes. Only redeeming factor were the prices are below the average. Plus do you really need super thug at the door... demanding receipts like they were the last chance passport to get out of the store is demeaning. Plus with only 3 cashiers, it's not like he can't see who's coming.

Always have enjoyed shopping here, and walking around. There's a nice variety of stores to visit…read more Recommended

Security are a whole other level of unprofessional and disrespectful. The head security is very…read moredisrespectful to customers when asking questions and is rude. Other security guards were helpful but the head of security was not. Extremely unprofessional and goes on power trips. Malls are fine but security ruined my overall experience. Even on Black Friday!

Not only because it is close to my home, this is my go to shopping center. I can find everything I…read moreneed for a price I can afford. I find the staff very helpful and cheerful;. They always say hello and say if I need anything. When I have a question everyone always stops to help me and doesn't make me feel like an inconvenience. There is usually a very short wait at the registers if any wait at all. I have always found I can talk to and joke around with the cashiers and even if they don't find me funny they humor me rather than snub me which is refreshing compared to pretty much everywhere else. I use the money service monthly to get money orders for my rent because I dislike checks. The folks there are always pretty prompt in helping me out and again don't treat this part of the job as a hassle like other big stores do. The establishment is always clean even when they are unpacking the orders. I am a huge fan of the "natural" section and the large selection of organic produce and other products. It is nice to have the option even if I cannot always afford it. Overall even with other stores available to me, I will most likely keep going to this store. Keep up the good work Smiths of Academy!

-100 Stars. I was traveling through ABQ and did not want fast food, so I stopped here to get some…read morepremade chicken salad. Started eating on it around Moriarty and it was spoiled really bad. I called Smith's customer service and the first guy hung up on me after 33 minutes on the phone with him trying to figure out what to do. The second guy told me that the only way to get a refund was to take it back to the store, 6 hours one way, or have a rewards card that they could add a credit to - neither are acceptable since I live so far, when would I ever use the rewards card credit - NEVER!!!! I'm having to do a charge back against my credit card. Only shop at Smith's if you are into rotten food, horrible customer service, and no way to get your money back. RIPOFF!!

Great selection of clothing! They feature many famous designers as well as lesser known names and…read morestore brands. You'll find a wide variety of styles across many price points. They carry a wide range of products from toys to household goods. Service is attentive, but not hovering. In fact a gentleman noticed me looking about and asked if he could help me. He was the store manager. I noticed him going through the store checking on customers and staff. Quite impressive! It's a lovely store with something for everyone. And, they have a really nice Customer Rewards program!

Sandra in the men's department is amazing. She was very kind and patient with us as we tried to get…read morepants. Her recommendations were right on target. We have dealt with her on several occasions. The last was on Saturday 10/04/25.

As convenient as this store is for ordinary household goods, I almost always regret coming here…read more The amount of items that are kept locked away makes me feel like I am being accused. Electronics and jewelry, sure, but I'm not going to wait around for help to get laundry detergent or underwear out of a locked case.

No prices on merchandise. 10 people in line at the only full service check out no help for the self…read moreservice check out so I couldn't bring up my items because they had security sensors on them. The one cashier said we are very busy we and very shorthanded, and everyone is on their break" so tough luck ! customers

ok why write a review for a Target store? Well for me when an employee impresses me with great…read morecustomer service it needs to be known by others. The employee "Hillary" (working the self checkout) was able to quickly fix a price issue I was having on a product. I ask about the phone number that the computer wanted, she explained the Target app & how it saves money for the customer. She also explained how the Target credit card would help me save even more, but wasn't pushy about it. She is one of the reasons I choose this department store over others & keep coming back. Store is clean, well stocked, great products, large variety/selection of items, & good prices. Parking lot is big enough for an RV & right off I-25.

Love Target pickup! It's free and easy!…read more I keep going back because prices are competitive and they almost always have what I want in stock :) Lastly, the associates are always friendly. Beware of doing pickup during peek hours, as I have waited over ten minutes before!

Better than expected. I visited during Christmas at opening time - about 10 am…read more It was well decorated, had a nice size crowd , looked clean. I sure do hope malls make a comeback!!

I wanted to purchase a skateboard for my dog and was told that I was not allowed to buy it because…read moreit was only for humans... WTF... Since when is this a policy. They suck...

This consignment shop sits in a large double-decker strip center. Everything in here is either next…read moreto new or very gently used. This is a consignment store, not a Goodwill so the prices are definitely going to be higher although they do have a color-coded system for sale items. Everything in here fits within a 5000 square-foot space and they have lots of furniture and clothing of course (mostly women's). They also have oddball items like hot wheels, comic books, and baseball cards. If you don't wanna pay that new furniture price, they definitely have a great assortment of couches, chairs, and tables for about half retail. Plenty of jewelry on display as well. They do have three dressing rooms, but no public bathroom.

I had some clothing that I no longer wear and thought I might sell them. This place was recommended…read moreto me and a bit of a trek to get there. The 2 ladies were very nice. One was named Cindy. They explained that they have a lottery system for people bring items in to sell. They only take 3 people each Tuesday, and they are booked until July for people to bring their items in. Even then, it is a lottery, so technically you may never get chosen to sell your items to them. They said they pay $8 for pants, and other clothing is priced accordingly. Wow! What a pain to try and do business here. It was hardly worth the trip and I will not be back.