Marco Polo Moving was excellent. They helped me move my couch and bed quickly and efficiently. The team was extremely helpful, on time, and very kind and professional throughout the entire process. I'd definitely recommend them for a smooth, stress-free move. read more

Did a great job moving me to Florida super quick and guys did a great job . I will definitely be using them again . read more

Marco Polo Pro Moving - Appreciate them handling my items with care - Movers Near Me - Alexandria, Virginia

Both my partner and I used Marco Polo Pro Moving when moving in together. Boris was easily able to accommodate two different move days. Boris, Carlos, and George were on time and fantastic to work with throughout the moves. They took great care to wrap, secure, and protect our furniture and personal items. It was very hot and humid both days but that did not slow them down one bit. We have used them in the past for previous moves and will undoubtedly use them again when needed in the future. Competitively priced and accepts multiple forms of payment to make for an easy transaction. read more

I used Marco Polo Moving for my last move and they did a fantastic job! Boris was extremely responsive and a pleasure to work with! I was overwhelmingly happy with the level of customer service, professionalism, and quality of work! And through my research, I can assure you that Marco Polo Moving has unbeatable rates! They also offer a very generous cash discount. I highly recommend Marco Polo Moving! read more

I used Marco Polo movers in January 2023 to move my items to storage and they were punctual and professional. All the boxes labeled clothes/shoes and open first were placed towards the front of my storage unit and I've been able to easily access and swap summer and winter clothes. I look forward to using them again! read more

Hired for a local move in Arlington. The two guys did a stellar job - they were fast but also really careful and considerate taking extra steps to help my mom move the apartment she had lived in for over 20 years, including all of her many orchid plants. Unreservedly recommended -Stanton read more

I am extremely happy with the service provided by Marco Polo Pro Moving on 03/38/2023! I had a small job to clean out my storage unit filled with heavy workshop tools. They were able to schedule the same afternoon! They provided clear communication with updates for their arrival which was delayed due to the police barricade situation on Richmond Highway. They unloaded everything neatly in my exterior garage and left a path so I can organize. Very professional! Thank you. read more

I have a moving company and I started it in Virginia down the street from Boris the owner of Marco Polo. We went to high school together and we're a couple of yrs apart but we both have moving companies now as adults. Crazy world. I live in Pennsylvania meow and I have previous customers that call me for moves locally in the DMV. I refer all my customers who I've moved over the years in the DMV to Boris and they're all very pleased. Keep up the great work bud and I wish you luck in the future. Cheers read more

Marco Polo Pro Moving - Movers Near Me - Alexandria, Virginia

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Marco Polo provided the lowest quote for my 2BR moving job without even asking if I have other quotes to compare. Throughout the process Boris responded to my questions even at 9 o'clock at night when I was really expecting a next day reply. Boris and Justin arrived earlier than scheduled to get started but unfortunately my freight elevator time was not flexible. Once we had the elevator they wrapped and loaded my stuff without a hesitation. Boris and Justin never stopped moving and continued working non-stop when we arrived at my new apartment. They placed every piece where directed and did not leave until they ensured ensured all expectations were met, which they exceeded. If you are getting ready to move 10 miles or 1,000 give Marco Polo a try and ask for Boris and Justin to take care of you. read more

I used Marco Polo's services on 12/22/2020 and I was very happy with the quality and cost of the service that was provided. The movers arrived on time and they were familiar with the rules of the building I was moving from. They were prepared, efficient, diligent, quick and extremely careful when moving my belongings. I really appreciated their decision to wear masks and wrap my velvet couches in moving blankets. They were careful not to damage the elevator or hardwood floor while transporting my large and heavy elliptical. They were also very nice and polite and went above and beyond to fulfill all the requests that were made during the move. My move from Alexandria Virginia to Montgomery County in Maryland took 3 hours total (this includes travel time). This is a really good moving company and the owner seemed honest and ethical. read more

Marco Polo Pro Moving - 216lb Elliptical - Movers Near Me - Alexandria, Virginia

I had a last minute move (called on a Wednesday for a Friday move) and Boris got back to me right away. The prices were great so I booked! Boris and JC showed up on time. They carefully wrapped all my delicate furniture and expertly packed the truck with speed and efficiency. They helped put all the items in the right place at the new location, and even helped move a few things around. Very polite and professional. Highly recommend! read more

What a day! We chose Marco Polo Pro Moving based on their great Yelp reviews and they are AWESOME! A few months ago our nonprofit, Space of Her Own (SOHO), was contacted by Freeman about a Best Western Hotel and Resorts trade show at the Gaylord. They were looking for a local nonprofit in need of furniture and one of their staff members had heard about SOHO. Our mentoring organization serves vulnerable girls, matches them with mentors and teaches them life skills, art and carpentry. The first year of the program culminates in a bedroom/sleeping space transformation for each girl. We had no idea how much new furniture would be donated by the various vendors at the trade show. We were told there could be 5 items or 50. Marco Polo's three movers arrived on time, endured various security protocols, and were there when we discovered over 5 HUNDRED donated items. What we had all planned to be a 3-5 hour day turned out to be over 12 hours and 4 truckloads. Marco Polo's staff worked nonstop and were positive and professional throughout the day. We were in awe of their strength, patience, and care for each item. We were blown away by Marco Polo's service. Next month a couple in Georgetown is donating all of the furniture in their 2 bedroom apartment to SOHO and we are comforted to know that Marco Polo Pro Moving will be on hand to make the move an easy one. Thank you, Marco Polo!You are helping us to not only transform spaces, but also to transform many lives! read more

Despite all the positive reviews, I would not recommend using this moving company. While the guys were pleasant to work with at the time, we found a damaged tv as we were unpacking and settling in. Not to mention furniture that wasn't put back together properly, but that's a minor issue. We immediately contacted the owner who claimed their insurance did not cover TVs, but his brother would be happy to give us his 48" tv. What?! What moving company doesn't have insurance for such things, and why would you offer us your own tv?! We provided 4 tv moving boxes. Complete with all the necessary padding. They used 3 of those boxes, but not for the one that ended up broken. After numerous back and forth emails, we're done dealing with the owner. At the very least, he could have refunded the money to replace the broken tv, which was less than $200. But, all we received instead were excuses and them trying to blame us for their mistake. Mistakes happen; we're all human. That's okay. What's not okay is refusing to own up to one's mistakes and refusing to make it right. Don't waste your money, especially if they make a mistake and break something. Chances are, they won't own up to it, nor make it right. read more

I typically never write reviews but I wanted to share my experience using this company. The reason why I chose this company was strictly for the reviews. Yeah all of the reviews based on Boris customer service was spot on. I called 2 months in advance to reserve my move date. A follow up email was sent outlining what was discussed. Here comes moving day! Now what was quoted in the email changed slightly because as he put it "it was a mistake on his part". The movers (Andre and Brian) were awesome! My moving experience was great aside from the discrepancy.But when it came down to matching up what the email quote referenced and what the company had was why I gave 3 stars. Moving is expensive already and a slight over sight on the company part can cost you additional unexpected cost in the end. To Boris account, he did call with sincere apologies but for me it was too late. If you use this company for moving, please make sure what you agreed on for the move matches what you have in black and white before moving day and look at the the write up that is given to the movers before they start moving! I will give 10 stars to the movers that moved me that day because the were professional and got the job done and a good time frame! read more

Thank you Marco Polo for sending out Abdul, Abdul and Matt! These guys hustled on a hot day with many stairs to make our move magical. We had so much fun MOVING - who ever says that? The team carried our 300+ lb. piano up multiple flights of steps, was careful with placing the truck ramp on our new homes driveway, and suggested placement of a few items that saved the space! We were so thankful we went with Marco Polo Pro Moving company and that they send us three amazing men. THANK YOU! read more

I got a great deal on junk hauling. Several pieces of furniture in good condition - needed it gone quickly. A few more acceptable pieces and some junk. (Value of furniture more than what I paid to have hauled for junk.). Happy with price point and Boris clearly worked to fit me in. Mixed feelings about two things: 1) Text at 4 am day of appointment that I lost my time slot due to not confirming day after. (I confirmed 2 days later at noon.) I get it - but something amiss with 4 a.m. notification. 2) Guys worked quickly to move things out of bldg to meet time restrictions, but broke a vase belonging to the apartment complex. Didn't tell me. The glass vase was turned towards the wall (cutting hazard) so not immediately seen. Sent msg/pic to Boris to let him know. No response. I told Property Management I'd pay damages. The vase thing just doesn't sit with me right....Update: Boris called twice since 3-Star review posted. Bumping this up to 4. Appreciate the acknowledgement. Hope staff advised how to handle similar incidents in future...and it's addressed more swiftly...and not only prompted by the Yelp review. read more

Marco Polo Pro Moving - Broken glass vase - Movers Near Me - Alexandria, Virginia

So I just moved back to Alexandria from Stafford. I used PODS to move my stuff. Because it was a townhouse, the HOA had strict rules about the PODS being there, so I only had a day to clear them out. To add to stress, the former owner moved out the day prior but left a tremendous amount of trash. So trying to figure out how to move in fast, with this other guys trash in the way, I called Boris and his crew to take a trash load. When I got here, I jokingly asked if he had any extra bodies to help me move stuff from PODS. I had called like 10 moving companies for help, but were booked for weeks. Boris told me he'd check his schedule, but maybe could move stuff around to help. No more than 2 hours later he came back and with two others and was ready for work. The guys moved all my heavy furniture very quickly. They did everything it took (including finding ways to get in oversized stuff) to make sure the job was done. His prices were beyond reasonable, especially since he took a rush order for help. Also, super professional and nice. No BS, no breaks, and took care of my stuff. I would highly recommend and I will absolutely be using him again. Thanks guys. read more

Marco Polo Pro Moving - They helped me take off railings to get my couches to fit inside. These guys are pros. - Movers Near Me - Alexandria, Virginia

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Boris and Brian helped me today to move from a studio to a one bedroom. Everything was beyond my expectations - from the initial discussion with Boris regarding pricing/what to expect, to the actual move today. They were prompt, super courteous and personable, and everything was delivered in perfect condition. In short, the move went great. Am very happy that I chose M. Polo as my movers, and will recommend them to everyone I know that is moving. Thanks again guys! read more

Amazing! Very professional and reasonable price. I urgently needed a very heavy garage shelf to be removed and disposed. I contacted them and they arrived on the same day. Perfect! I also asked that a patio furniture and a large bag of shoes be removed. There was no extra charge. This was customer service at the highest level. 100% awesome. read more

Boris and Justin were awesome! Not only was Marco Polo Pro Moving the most competitively priced moving company, but they were super fast, hard-working, delicate with my household goods, and also extremely pleasant during the entire move (which was a difficult move)! Can't recommend them enough! read more

This review is all based on Boris' customer service. I never had the chance of actually using them since we decided to purchase all new furniture and had very little that needed to be moved. Before the decision, I was shopping around for movers and had decided to go with Marco Polo. Boris answered all of my questions and quoted me a fair price for the job, along with letting me know what it includes. Also informed me of upcoming price changes so that I'm aware. Very attentive and responsive. Will def keep them in mind for any future move. read more

I needed to find a moving company for my parents 3 bedroom condo. A "friend" of theirs with a large moving company gave a bid for more than twice what it ended up being, so I did some research on Yelp and found Marco Polo with many great 5 Star reviews. I reached out through Yelp and got an immediate reply from Boris. He explained his service and pricing. No hidden charges our surprises. I complimented him on his 5 star average yelp with over 60 reviews and explained I would get back to him as we get closer to the move date. About a month later I reached out again to let him know we were approaching the date and he was able to accommodate our date with a four day lead time. The move went great. My parents, who, with a number of antiques and priceless memorabilia, were nervous moving customers, couldn't have been more pleased with the outcome. Some of my parents quotes: "very nice young men". "Placed things in the house over and over until we were happy". "Very very nice young men". "Wrapped everything so neatly and safe". Did I say "very nice young men" With nice tips and no surprise fees the move cost about $2000 which was way below what others wanted and maybe more than what bargain shopping would have gotten but the move was not easy and Marco Polo made it seamless. Would use again and again. All their 5 stars are earned! read more

Boris just left! He was extremely patient, friendly, and professional with me during our planning correspondence (we were on the fence about hiring movers vs doing it ourselves). He and one other mover were efficient and quick getting our couches down 35 stairs (!!!) and into our new home. I would highly recommend their services if you're looking for friendly and enthusiastic movers! read more

Boris and Marco Polo Moving were fantastic! He was extremely responsive to booking and questions before the move. On moving day, Andre and his crew were terrific, and the whole process went smoothly on both ends. After the move, I realized that my initial $100 deposit hadn't been credited to my final bill - fired Boris a quick email and the cash was back in my account in an hour! As a former military member, I've done my fair share of moving - Marco Polo Moving is the best I've ever experienced, and I highly recommend them! read more

Marco Polo was fantastic in moving my one bedroom from Alexandria to Connecticut. Everything went without a hitch and the guys got my stuff here same day of load. Seemed like they had a extremely long day for the making the drive up and back but they never complained and had hustled to get everything the truck. Had a extraordinarily heavy sleeper sofa that the guys brought into the new home without a hitch even having the maneuver the couch vertically to get it into the basement read more

I own a moving company and lined up Marco Polo Moving to help with the loading of a truck I was moving to Colorado (I own a Colorado based company and had previously moved the guy from Colorado to the Washington, DC area). So, I know good movers when I come across them. These guys were the best I have hired online, with over 100 to my name all over the country. Their communication was impeccable. They showed up on time. They worked hard; quickly but intelligently and carefully. You will do well to hire these guys. They may cost a bit more per hour but if they are a bit faster and more efficient, you end up saving. read more

Excellent company at decent price. You cannot ask for anything more. Boris's brother Andre helped me move. They had an emergency in the morning when one of their team members did not show up (he is going through a tough time in this life) Andre and Boris were very professional about it. The immediately arranged for backup team members and showed up on time. The moving team was excellent, courteous and very fast paced. They also take care to ask you where to put everything (down to my x-box and tv remote). Even though we arranged lunch for them, they made sure work was completed before even touching the food. Again, great company and great people. read more

Boris and JC moved us from our house into a storage unit in Fredericksburg. He beat the local competitor's price by over $200! They called to confirmed in advance, showed up on time and worked hard to get the job done carefully and efficiently. They took extra time and were able to fit all of our stuff into one storage unit, which ended up saving us $150 a month in storage fees at U-Haul. We will definitely use them when we buy our house and need everything moved out of storage! Thank you guys for a great job!!! read more

Boris and his crew were amazing! Very professional, communicated regularly the days leading up to the move and the day of. He showed up on time and took great care of our belongings (even while moving in the pouring rain). HIGHLY RECOMMEND!!! read more

Had a confirmed appointment today. They didn't show up. I called, no answer. This really put me in a bind with my landlord. My walk through for my old place is scheduled for tomorrow morning. The carpet cleaners could not get in so I lost that deposit. These guys are not cheap either. $140.00 an hour for two movers and a "supply / truck fee of $140". Minimum 3 hours. So unprofessional to not even call me. I would not recommend them. read more

Boris and his team are the best. Very efficient while being very careful with everything. I highly recommend Boris and his team, and I would definitely use him again. read more

I cannot go on about how awesome Boris and his team are! I was connected with him via Thumbtack, but Boris reached out to me almost immediately. He went over my inventory with me, talked to me like a real person, and gave me the best price. What I liked most about his style was how communicative he was. He checked in to confirm our scheduling, contacted me about seeing if I was still interested in moving my time to a morning move (he previously was schedule at my original desired time, but when it opened, he was thoughtful enough to reach out! Great customer service!), and as well as the day before just to confirm everything was still on track. He definitely knew how to ease me and take care of me! The day of the move went just as smooth. I had Andre, and I believe Charles show up. Friendly and effective! Nothing was damaged, everything was moved quickly and carefully, and the guys were great! Boris and his team are the epitome of customer satisfaction in my book. They were thoughtful, informative, and most importantly, went above my expectations, having dealt with movers before. I will, without a doubt, be using his services again in the future! read more

marco polo did a great job moving my apartment. They worked with me on adjusting time because my new apartment didnt have loading dock availability. My only complaint is when i got last move of the day the crew was tired. In the end they ran out of time at my old apt loading dock and had to hurry to get my items out of storage area. I ended up having to move several bigger items myself late that night. I also had some missing pieces to my bakers shelf they moved from storage. i also had one of my entertainment center shelves broken. I get that everything cant go perfectly but the shelf damage was irritat... boris, the storage area was not sprung on them it was in my original email to you and was part of the quote..... and the crew was tired ... read more

I initially contacted Boris through Yelp and he responded super quickly. I felt like I was scrambling as I only had a few days left to move out of my apartment into my new house but Boris put my mind at ease as he had great availability. Boris and I spoke briefly and set up a fair quote. Some other places I contacted said they charge for packing supplies, miles, plus a whole lot of random BS but Boris has just a flat rate! I even had to add a trip to pick up some new furniture I purchased and we were able to do that the same day. Boris and I spoke about a fair price for that too! On the day of the move (which was today) Boris and his brother André came early which was awesome! We had only talked about the large pieces of furniture as I thought I would be able to fit about everything else between my car and my Dad's car. That wasn't the case bc apparently I have too much crap lol. Boris didn't hesitate when he saw the other boxes, small furniture, + misc items in my apt and said he could fit everything in his truck. He wasn't lying, I couldn't believe everything fit! Boris and André were super careful bringing furniture in or out of my place and wrapped everything super nicely. I even had to ask them to move a large piece of furniture in my bedroom once they moved it in as I didn't like the original arrangement I chose. They both switched it around without any pushback & were so professional about it. My Dad and I were so happy and grateful to have such an amazing team to work with. We will both recommend your company Boris to anyone and everyone we know! You guys were super sweet. Keep killin' the game! :) read more

Needed something heavy moved from first floor to basement. Boris was responsive on Yelp, flexible on scheduling. Ended up coming out same day. He brought along his two (strong) friends and got the job done. Was respectful of the house as to not damage it while the moving was done. 100% would call again. read more

What excellent customer service from start to finish! I cannot recommend Boris enough. Boris helped us out with a move from Leesburg, VA to Alexandria, VA before a big move to Florida. I reached out to Boris on Yelp due to his outstanding Yelp reviews and he responded incredibly quickly with an estimate. We chatted more about the specifics of the move and each time he was speedy with a response. The day of the move Boris and Andre were early and called to ask if that was okay (of course!), surveyed the apartment and got to work. They were thorough packing up all of the furniture and methodical in arranging everything in the truck. He even calmed my nerves when I was unsure of whether or not our haul would fit in the 16' box truck. "There's plenty of room!" This was an unusual move in that we were moving family in with us before moving everything to Florida but when Boris was in the new apartment looking at the entire haul that would make it's way to Florida in the next few days, he offered advice on the size of the next truck that was recommended to us by another mover and calmed our nerves then, too. He even followed up after both moves and wished us well. All around fantastic customer service. What we thought would be one of the more stressful parts of our move turned out to be one of the least thanks to Boris and his team. I'd recommend hiring them in a second! read more

I'm sorry for the delay of this review, but I would be remised if I didn't t write a review. Boris and his brother were a God send to my fiancée and I. Boris was VERY responsive and his rates were unbeatable, especially considering that the rate includes a truck. He contacted me the night before, to confirm the move. I appreciate how accommodating and pleasant Boris was, when I mentioned I had twice the amount of boxes listed per my quote. I also had items not listed, and they were very careful with wrapping and padding, those items as well as others. I've already referred them to others, and will be using them for a storage move soon. I promise you will NOT be disappointed. read more

After getting quotes from moving companies in the area I chose to hire Marco Polo based on their quote and the service guaranteed by Boris. Boris, Adam and Brian can out to move me in this boiling heat this weekend and I'm so grateful to them and glad I hired them. They worked super hard and quickly. I asked them to take breaks for water, but they moved faster and finished moving my one bedroom apartment door to door in 4 hours. I have 9 chairs and a loveseat I love dearly and there was no damage to them. There were companies that quoted me less, but from their reviews I saw they might take all day. I've never hired movers before, but I would trust Marco Polo to do it again. read more

We hired these movers and they were quick, efficient and professional. We had a difficult move where one truck was a uhaul from NY that was already packed and loaded and the other place that needed to be moved was in the area but unpacked and not loaded so a truck and staff were needed. They were very patient with us and gave us a great deal since the uhaul just needed to be unloaded. I highly recommend this company and their staff! read more

I can't express how grateful I am to Boris and his team for their professionalism, flexibility, and efficiency. I have moved quite a bit in my lifetime and I have never had such a great and stress free moving experience. They were on time, they took very good care of my furniture (as if it was their own) and didn't scratch up any walls or floors. Let me not forget to mention how fast they operate. Charles is a mastermind when it comes to assembly and disassembly. I have a canopy bed that could serve as a rub-ix cube and he tackled it in less than 30 minutes. I also had to change my date at the last minute and Boris accommodated without any issues. It's really hard to find good customer service in this area but you will find it in these guys. If I ever have to move again, I will not hesitate to call the Marco Polo Pro Moving Company! read more