A fine dining restaurant convenient to downtown Phoenix. Service was excellent and even for a large party in one of their rooms the menu choices were interesting and very well done. I had a veal chop that was superb. My companion had a lobster and seafood dish on linguini. Portions are generous, too; companion could not finish hers. read more

Was there two nights ago, great service and food! I was there with my boss from Corp and staff. We all loved it! The only downside was when dinner was ending and the individual that was asked by our awesome server to box up the leftover. The lady said really they want that shit to go! I really felt embarrassed on how the lady judged my staff and I. Luckily I and only my boss heard the insult. Really should not judge a person and why the want it box! read more

My husband and I went here for dinner last night (2nd time). We made reservations at 6:00 pm for the outside patio. We arrived promptly at 6, and I quickly noticed the patio was not only full, but very loud. I checked in with the hostess and was told "sorry, there's no seating on the patio". I asked how was I able to make a reservation on Open Table making that request and she was unsure. Not a big deal, and figured we'd get a table inside promptly. A booth was cleaned and set for us, but before we could be seated the owner told the hostess "no, they don't get the 4 top, give it to this party" - they walked in AFTER US!!! Umm...excuse me?!?! I asked why she would give our table away, and her response was you are only a party of two. So by this time, it's 6:10 and we wait. Another group came in, yep, she sat them too while we are still waiting!! I asked the owner if we even have a table and she says I'm doing the best I can! No, clearly she isn't!! I then asked why a 6:00 reservation was available if she's giving our table away to which she responded it'll just be about 10 more minutes?!? SERIOUSLY?!?! So I made a reservation for 6:00 and won't be seated until 6:20?!?! I'm noticing during this time as we wait she's irritated with EVERYONE and does nothing to keep her composure or be professional!! FINALLY at 6:20 we are seated. Our sever was nice, however when asked what soft drinks they had, he responded "I'm not sure, it's in the Pepsi family". So this is your job and you don't know what soft drinks are served?!?! About 3/4 of the way through our dinner my husband received an email from OpenTable advising us that when we make a reservation we need to show up as it can be detrimental to the restaurant to reserve a table when nobody shows. He responded and said we were almost done with dinner and about five minutes later they responded again saying Mancuso's finally checked us in confirming out reservation!! The food is good, but way overpriced. There are many options to eat at the prices they charge with a much better service from the owner!! Location is nice too! Bottom line, we aren't spending our hard earned money for mediocre food. The owner has lost our business and we will NOT RECOMMEND this restaurant!!! Hopefully she reads these reviews and will get a better attitude and appreciation for her customers!!! read more

Wines are not properly stored for service. Red wine being served at room temperature in an establishment such as this is pretty unacceptable. Wine was hot! Food was good but really wanted a great glass of red wine with dinner and passed all together on it. read more

Love this new location for an old time favorite! I have been eating at Mancuso's Restaurants for years. The food is always great and the service is the best. I love the decor with mini couches in the bar to sit comfortably and have a few drinks before a game or concert. Will continue to come here when I am in the downtown area for events. read more

Firstly, I would like to say that I have dined at Mancuso's previously for a office holiday luncheon and enjoyed it so much that I wanted to bring my husband to experience it. Upon making reservations, we indicated that YES we were celebrating a special occasion- our 17 year wedding anniversary. We were excited about our anniversary dinner. Upon arrival, we were greeted smuggly by the hostess asking 'can I help you?' Not a warm or inviting welcome. We told them we had reservations for 6:45 pm and they never bothered to check a list or even smile at that, we were immediately escorted to the bar area where we were shoved in a corner next to a column which was our spectacular view for the night. I would understand being sat in the bar area instead of the dining room HAD we not made prior arrangements! So I didn't understand why we got sloppy, 'second hand' seating for our anniversary dinner. Rafael was our server and he was very knowledgeable and polite. I will take nothing away from his service. I will say however I felt the value for what we ordered was terrible. Our dinner was ridiculously expensive. Our dinner was $200 and we each only ordered one drink and not even a dessert. Way too much and honestly it was 'just okay' nothing spectacular. This whole experience didn't even last an hour, this makes me think they were having a slow night. Again, why were we being treated so poorly when they should have all the time in the world to be treating customers extra special on slow nights. On our way out, I asked the extremely unfriendly hostess to validate our parking ticket and was immediately informed that 'the internet was down' and no validations were being provided that evening and as she was shoo-ing us out the door, told us to just 'push a green button and tell them you ate here tonight and they'll let you out' again she was frustrated and annoyed because she had to explain this to us. Never again will we dine at Mancuso's and will not recommend to anyone read more

***Please Pass On This Place. You Will Thank Me. Over Priced & Small Portions*** This review is a MUST read. I scheduled a Postmates order that went wrong. I called the restaurant and Fran, the owner, was very adversarial saying it is a Postmates issue. I reminded her that she, herself, signed up for Postmates. I actually called her out of courtesy to let her know how her menu was being listed online in case she encountered other issues from upset customers. She was clearly not aware. She said Uber Eats and Postmates are the bulk of their business. Her adversarial attitude sure didn't seem like it. Nonetheless, Postmates refunded us and I knew they would. This place is way over priced given the portion sizes. They are family owned which makes it very difficult given other downtown competition. That being said, if Fran is going to continue to address issues the way she addressed ours, I see their family business coming to a close quickly. Fran did say she would call Postmates, however she didn't do that for me and continued to be argumentative. I do see on Yelp there are very positive reviews, however I believe it is important to assess owner and staff attitudes and if they actually value their customer's business. We will not recommend this place. Just wanted to share our experience. Way overpriced and a hassle. Fran may have been having a bad day and I hope she re-assesses her behavior. read more

Unfortunately, I had the displeasure of meeting Ms. Fran Mancuso this evening. I travel for business nearly every week and have rarely been treated with such disrespect and offense. I ordered a salad, shrimp cocktail and a steak while talking on the phone. After ordering, I asked that the bartender course it appropriately and to also that he not rush the steak. When the steak was delivered, the prepared temperature was incorrect as I had ordered a MR and this was M/MW. I asked that they correct it and they did fire a new. The second steak was delivered 20 mins later and was prepared accurately. However, no apology or acknowledgement of the situation was expressed. When I inquired as to what was normally done when someone was provided a steak that was overdone, the bartender did not know how to respond. He dated only that "she will not buy you a desert..". I asked to speak to the manager, who happens to be one of the Mancuso's. Fran came out to greet me in an aggravated state and did not greet me with kindness or apology. She simply asked if I had ordered the steak while on the phone and then delayed it. She interrupted me several times to say that it was my request of coursing that caused the steak to "sit in the window" and apparently become over cooked. I protested briefly before she interrupted, asking if I wanted her to pay for my steak or my dinner. I told her I wished for neither, to which she responded by literally throwing up her hand and saying she was "busy" before she walked away. I rarely give reviews, and regret this had to be so terribly poor. As a traveler, I wish someone had warned me. If not a local who knows someone owning or operating this restaurant, I would not recommend. read more

Great addition to downtown. First date night place, or great martini. $7 at happy hour. Will be coming back soon. Thank you for the great meal. read more

Stopped in for dinner after listening to the Phoenix Symphony. Excellent meal! Definitely recommend this restaurant and the location is fantastic for downtown events. read more

Incredible service, great salad, great desert, entree was wonderful! Waiter was very nice. While we were there some family made a scene and tried to leave without paying, staff handled it very well! read more

Celebrated our 25th wedding anniversary at this restaurant and we're so glad we did. Our waiter Piere made sure we had a pleasant evening. My wife enjoyed the seafood trio, which was the special of the night. My wife thought it was excellent and my chicken Marsala was to die for. The teamwork was outstanding. In a addition to our waiter Piere, two other staff made sure our wine glass and water were always filled and our garlic bread is fresh. I highly recommend this place if you want to experience a memorable evening. Cheers to all. read more

Took my girlfriend here for our anniversary and it was a great experience. We had a later reservation and the place was pretty quiet (maybe due to the concert and baseball game?) for a Friday night. The food was delicious and the restaurant was in a favorable location. They validate parking in the garage too which was a nice gesture. Moral of the story I will return again. read more

My girlfriend and I visited this place last Saturday after we couldn't make a reservation at another nearby place; we are glad we did. Everything about the experience was great. The waitress who helped us was friendly and helpful, but not too friendly. The food was great; I did the seafood trio and my girlfriend did the meat trio. Both were excellent and cooked perfectly. One reviewer says this place is out of the way and hard to find. I disagree and if anything that's a perk, not a drawback. It was quiet and had a great atmosphere. I would and will definitely go back. read more

This is great Italian American food! Porkchop Milanese with fabulous risotto. And I discovered a lovely Pinot Noir from California! Who would've thought. Most importantly my server and the two housts were so hospitable I felt that I was dining in their home. read more

11/19/2016 Went to Mancuso's last night. Arrived at 6:05 for our 6:00 reservation and were promptly seated. We chose that time because we had tickets to a show at 8:00 so we would have plenty of time to get to the show about a ten minute walk away. Wrong! By 7:00 when we had not received our salads or appetizers we became concerned and about 7:15 we were making it very clear that we had a show to catch. Despite our best effort to get service we were served dinner at about 7:40. No fun to wolf down a very expensive and so-so dinner and run off to the show. Other than a meager apology we received no consideration for this mess up. I just noticed another review dated 11/13/2016 saying about the same thing I am. I think they are having some big problems at this restaurant and I suggest that you will not have a fine dining experience, at least for now. read more

The ambiance to this place is awesome. The staff was very friendly. A previous Yelp review mentioned a particular drink that I wanted to try. It wasn't on the menu any longer, but they accommodated my order anyway....and it was delicious. The food was absolutely delicious. It is a little pricey, but worth it. I ordered the NY Strip, which was large enough to take home leftovers for dinner tomorrow. I highly recommend this place. read more

It was okay. The three of us ordered salads for lunch and they really were just okay. Honestly, I was a little disappointed. I know that I was there close to when they opened but still disappointed. I would try one more time and depending on that experience may update my review but until then, a 3 is all I can give. One thing, the build out was really pretty. read more

Absolutely fabulous food, ambience and red wine. The dinners we ordered were orange chicken, chicken pama, veal pama and veal chop rib. All so good. We're coming back in 2 days to try other fabulous sounding meals. Oh and Victoria usa great waitress. read more

James, my server, awesome. He is the only reason they didn't get one star or less (which isn't possible). The food isn't bad, it actually is quite tasty, but working in many restaurants in my life, I have seen my fair share of kitchen vs server/guest where the almighty Back of House team is ALWAYS right. They don't make mistakes and the guest doesn't know what they are talking about, blah, blah. Well this is one of those situations. Long story short, my steak was cooked a medium, edges burgeoning on medium well, when I ordered a medium-rare. Apologizing, I asked them to remake it. If I was at a lesser steakhouse, I probably would have let it go, but when you are dropping $40 on a steak; I didn't want leftovers. None the less, we heard the line cooks exclaiming we are ridiculous and didn't know what we were talking about, etc. etc. They returned a new steak barely north of 120 (rare with a small amount of heat). Having a modicum of restaurant experience, I have seen this in the past; where Chef driven restaurants drive the guest experience and it ruin the whole experience; leaving the server twisting in the wind. So I boxed up the steak, took it home and grilled up some fantastic medium rare steak sandwiches and enjoyed them with my wife. As we were leaving, I noticed the portrait of the matriarch Mancuso hanging in the lobby with the placard of Executive Chef. I then realized she was the fill in hostess, or was manning the front this night; regardless glared at us all night. It all came together then. I hope the restaurant takes this review to heart, not as a gripe, but an observation. The restaurant was Kincaid's prior........ read more

I have not been on a date for while, so I chose to checkout Mancuso's rest although my date couldn't make it they made my wait a good one. I will totally recommend this place for all great place, good food, wonderful reception. read more

Just ordered a Cesar salad with chicken for pick up. I opened the salad to put the dressing on and there is a bug crawling around in my lettuce. Disgusting. I assume the lettuce may not have been washed and straight out of a bag so the critter was hanging out. I will not order from here again. read more

Horrible service, they sat us next to the kitchen, the waitress wasn't familiar with the menu, she kept having to go back to ask the kitchen for ingredient information. She also looked like she wasn't put together for a higher priced restaurant. The Chilean Sea Bass was not cooked all the way and was frozen. We told the waitress it was the worst meal we ever had, she either didn't hear us or didn't care. We will not be back. read more

Disappointed that restaurant would not accommodate simple substitution requests (vegetable of the day requested instead of asparagus) on their $40+ meat entree. The table service was efficient and friendly, but overall this restaurant management is a bit full of themselves. Good, but not great. read more

Fantastic food, great variety of options and the staff are awesome. My wife and I had lunch here before a concert and it was a perfect way to start a great evening. We'll be back! read more

The food, service and ambience was amazing. Reminded me of a supper club. I had the chicken oscar with risotto. Fantastic!!!! Stuffed mushrooms were fabulous. If you are down town, stop in to Mancuso's for a wonderful meal. Fran is the best hostess ever!! read more

We sat in lounge due to no reservations it was really nice, we had great service and delicious food. We ordered Chicken Parmesan which was the best I have ever had so moist and yummy! We also had the stuffed mushrooms which were great also which had an Alfredo sauce we dipped bread into afterwards so good. The dessert tray looked very good but we were to full. read more

David at the bar is awesome! Very professional, attentive, and knowledgeable. If you want to talk sports he's your man!

I took my family here for lunch. The place is very clean and nicely decorated. The food was amazing. We had a variety of things. I highly recommend this place. Fish was great! Pasta and meatballs! Yum. read more

People, wake up! Downtown Phoenix is not as far away as you think it is! And if you're a foodie like me, you're missing out on some of the finest cuisine experiences if you stay in Scottsdale! This is one of those gems. I overheard someone asked me at lunch bragging about this new restaurant and I leaned over and said there's nothing new about this restaurant other than the tenant improvement! This is my queue so's the one you knew loved and adored from the Borgata in Scottsdale!! Maybe I'm a loyalist, put as a born and raise New Yorker we have loyalty for things we love in fact if our car Prechter moves an hour away we say oh no how terrible now we have to drive an hour to go see Dr. Johnny. Whether or not you've ever heard of Mancuso's before you have heard of it now. I am Italian and last summer I spent one month in Italy, The plate to eat at Mancuso's are Italian grandmother approved. They just come with a side dish of less cursing. We were hosting a business luncheon today not only were they extremely competitive with their pricing but their service was five star! From Teresa the manager to the waiters themselves this Alec can't restaurant is pure class and decadence. From 10 to 65 people this restaurant has it all in terms of event space. Book your spaces now because once the secret gets out it's all over! read more

The Mancusos have been in the valley for decades and their food takes me back to Whitestone, NY where I would eat my grandmothers delicious homemade Italian food every Sunday. Mancusos has amazing pasta dishes, especially the Lobster Fra Diavolo, a Veal Chop to die for and honestly the best Ribeye on the planet! Yes, I said Ribeye! Apparently, they are the only restaurant in Arizona that serves Piedmontese Beef which is actually a better cut than Black Angus Prime (the beef every expensive steakhouse in this town serves). Another big difference is that my steak also came which Gorgonzola mashed potatoes and their vegetable of the day. With the money I saved not having to buy a veggie and a starch with my steak I ended my meal with one of their wonderful desserts and a cappuccino. This is seriously the nicest looking restaurant in downtown Phoenix. They have a spacious, beautifully appointed dining room and a hidden gem of a lounge with great signature cocktails and a killer happy hour every day of the week. They also have two completely private dining rooms so I know where I will be having my next holiday party. Honestly, you have to try this place the next time you are in downtown Phoenix. I promise that you will not be disappointed! read more

Tried this out last night for their AZ restaurant week special before the Mercury game. We both had Shrimp & Scallop Scampi, it was delicious! Had a salad that had figs and goat cheese (forgot the name), and desert was small piece of tiramisu and cannoli, my faves! David was our server and he was great and very nice and helpful. And I believe the manager also stopped during our dinner. I would definitely go back! read more

Such a good restaurant! We had the best waitress ever, Laurie A.! She went beyond and was super lovely. Highly recommend

Went Saturday night around 8:30 PM, promptly seated and ordered a glass of wine and a beer for me. We then ordered the calamari and wedge salad, the calamari was perfect light,crispy and presented on a long rectangular plate to show off the dish. Wedge salad had a fantastic blue cheese dressing, artichoke hearts hidden through out the plate, simply divine. Now on to the pasta, as an old grumpy Italian chef I usually leave Italian restaurants knowing I could do better at my place or at home. WOW I was wrong I ordered the linguine with white wine butter sauce and clams, absolutely to die for. My wife's plate had perfectly cooked shrimp and scallops over linguine. The timing on great scallops and bad scallops is literally seconds and they nailed it. For dessert we had the best Tiramisu of our lives. Our server was Ted who was fantastic, thank you for a great night out! read more

My husband surprised me for my birthday and took me to Mancuso's for dinner. He wanted to try a place that we have not tried before and what a lovely surprise. Our reservation was for 5:00pm and being a Wednesday, it was not busy but it would not have mattered. The place is spotless, the waitstaff & hostess wore masks and are very friendly and courteous. The tables are socially distanced and the booth which we preferred to sit in had the high backs which added a nice privacy factor. The food was absolutely delicious. My husband had the New York Strip & Shrimp dinner which he very much enjoyed and just loved the Gorgonzola mashed potatoes it came with. I tried the Lobster Fra Diavolo which was so delicious, bursting with flavors and the seafood so fresh and cooked to perfection. If you have not been to Mancuso's, you are missing out on some of the best food in town. We will definitely be returning. I urge you to give this family run business a try and you will not regret it. read more

Easy to work with reservations! Great Service!

Came here for a birthday dinner with a group of about 10 people. Our table was ready and the atmosphere was very nice and clean. Our server was very attentive to everyone. The bread that comes out first is so delicious, I ate like 5 rolls before dinner! You dip the bread in oil and balsamic vinegar and it is just heaven! Everyone at the table ordered something different, I ordered the veal meatballs and risotto from the small plate menu with a house salad. The veal was super soft and tender, almost too tender! but the flavor was delicious. The risotto was cooked perfectly with great creamy flavor. It's hard to find good risotto because it's usually always undercooked and still hard and chewy, but this place got it right on. I tried a few of the pasta dishes my friend's ordered and those were also pretty tasty with great flavor and good amounts of seafood in them. We brought a small cake for our group to sing happy birthday and the server had taken it to the back to keep it cold and then brought it out with a candle and provided plates and forks for the table. Overall, great food, great staff and ambiance, and I would recommend this place for group gatherings or even date night! read more

Such a great restaurant. One of the best downtown. Diverse menu, every item was delicious

Used to go to Mancuso's when they were at the Borgata in Scottsdale. Then I went to their location at Kierland. Thrilled to find out they are now in downtown Phoenix. Best Italian food ever. Went there last night for happy hour. Their meatballs and sauce are magical. Also had eggplant parm which was divine. Calamari great too. BUT the meatballs are soooo good. I could have eaten 100 of them. And their garlic bread is deelish. Everything on happy hour is so reasonably priced - including drinks, wine and beer. Service was excellent and ambience was heavenly. If anyone ever gives this place a bad review I would say that they are either insane or they think that Olive Garden is real Italian. I can't wait to go back and try the lasagna and of course more meatballs. Oh and eggplant too. the sauce is so light, fresh and simply amazing. The meatballs are melt in your mouth tender. I can rave about this place forever. Just go. You won't be disappointed. The food is simply magical. read more

Wow! This place is the best Italian food I have tried in AZ! The highlight dishes that we had that were incredible were the bruschetta appetizer and linguini with clams. I don't like raw tomato dishes for the most part but the bruschetta was so good and flavorful that I enjoyed the raw tomatoes. The linguini with clams was also incredible too. The white sauce on the linguini was super flavorful. They had some other dishes that were good too. The meatball appetizer was really good too. The meatballs were soft and not hard like golf balls. The rigatoni with bolognese was also really yummy. The bolognese meat was more of pieces of meatballs. For restaurant quality food this place is as close as you can get to homemade. read more