Not a place to leave your dog for boarding. This is for the Ahwatukee location since the Tempe location is shut down. I boarded my small Pomeranian for 3 days and they promise that they give them a full bath before pickup. When we picked up our dog and proceeded to load him into the car, we noticed he was completely covered with poop in the back and legs. I understand accidents happens, but you can tell that he's been soiled for a while because his entire tail and butt was inflamed and it was dried on him pretty good. We brought him right back in and the person working the counter just rubbed him down with a towel, which caused more inflammation. We asked if they can just go hose him down in the back and they said it is a good idea, but didn't do it. So we ended up taking him home and having to give him a full bath. My dog is crate trained, when there is an accident, he sits far away from his accidents. This is complete negligence from the facility. I sent a message, and the manager offered me a free bath. After the incident, there is no way a free bath will rectify the situation. I ended up having to take my dog into the vet to get him checked out for the inflammation and he was lethargic and stopped eating and drinking water. That doubled the amount of what I paid for boarding. On top of this, when we were touring the facility, it seems odd that they say they put small dogs together, but the day of when we dropped him off, they told us that he will be in with a group of mixed big and small dogs. They never really show you the separation of the groups. There is only one window to show you where the dogs are. Other facilities I've toured, they always have a separate area for dog sizes. I should have trusted my gut on this place, but the reviews were positive, and location was close by. Make sure you do your due diligence. read more