Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

Jacob & Paws of the Valley is an excellent choice for your pet's walking and care. Jacob takes care…read moreof my pups as if they are his own. He's very responsive and communicates any irregularities with your pet (diarrhea, not walking, not eating) that he notices. He's wonderful at sending video updates during the day of the "wild pup parties" (LOL) that seem to occur daily. Pups return home from both daycare and/or their walks exhausted and happy. Recommend Paws of the Valley 100%.

Jacob has been with us for, coming up on, a year now. He's spent countless evenings at my home, not…read morejust 'watching' my dogs, but treating them as if they were his own--even though it took Lewis almost six months to not be, well, Lewis On our most recent trip to the East Coast (a longer period of time), my other pup Jada got very sick. He catered to her needs, made her special food, and continued to check up on her long after the stay was over. In all seriousness, I couldn't recommend not only his services, but his love and attention any more. I feel so comforted and safe going on short to long trips knowing my home and my fur babies are in his care. 12/10 will always recommend!

I've boarded my pup at HeartStrings and they are great. The humans really like their work and the…read moredogs show their love in kind Good Safe and Playtime too

Picked up our dog this week after a 6 day stay and they neglected to tell us she had diarrhea and…read morewas ill while In their care. Took her to the vet within 24 hours and she had a fever, diarrhea, vomiting, and blood coming out of her nose..$3500 later and she has pneumonia and is very ill and in the animal hospital. When i called the business they apologized that they forgot to tell us her tummy was upset. This is way more than a stomach ache and they should have informed us right away. Take your dog elsewhere. *update: she has now passed over the rainbow bridge. Called the facility to let them know and they informed me the owner won't be in until next week. No apologizing, nothing.

Top notch! Can't say enough good about them. They are very hands on and truly kind and caring about…read moremy pup and about me. Thanks so much for!!

I like this place for boarding my dog because they have a nice large area for him to run around…read moreoutside to play. They also will feed him his special food that I sent and let him bring his toys. I feel confident about leaving my fur baby in their care while I am away.

A team that genuinely cares about your pup, always checking in & giving reports back. They are…read morealways quick to reply to any needs or questions. We are loving it!!

Our dog loves Dogtopia. This team is great and makes doggie day care look like preschool for pups!…read moreThe private doggie cams are an obsession in our house. So fun! I dare you to stop watching. Hee hee.

They have a great program! Choose your days, choose your hours. I work 12 hr shifts and their hours…read moreallow me to give my pup plenty of stimulation and exercise. Staff seems very well trained. I couldn't be happier!!

They could do something to make it a less onerous ordeal to find emergency ASAP Dog Daycare for…read moreclients from out of town who have an unexpected crisis to deal with that requires a day or two in a Dog Daycare facility. My Dog had all of her papers & had recently been in a Dog Daycare/Boarding facility a few weeks ago. That facility is also in Arizona & the staff would have been happy to have answered any questions about her behavior. BUT NO!!! It is unlikely that I would ever consider using your business again &I will probably write up a 1 or 2 star review to warn other pet owners to consider other alternatives.

Bullitt loves Dog Days! He is a bundle of energy (think a 4 yr old w ADHD) & the all day dog fest…read moregives him both physical, emotional & mental stimulation. We only intended on taking him 3x a week but he goes 4-5 x a week - whenever there is an opening. Michael & Gabby are friendly, caring & give us good updates.

I have a senior dog that is not very social or high energy. Every time she spends time (multiple…read moredays+nights) with Mike and the team, she comes home happy, energetic, and well cared for.

While I haven't personally needed pet sitting services myself, I have had the pleasure of watching…read moreKathy with animals over the years. And I can confidently say that Pawsitively Reliable Pet Service lives up to its name. The care, patience and genuinel love shown for every animal is very apparent. If I ever needed a pet sitter, there is no one I'd trust more. Anyone who chooses this service is in excellent hands. Vicki W.

Kathy took exceptional care of my cats Bo and Snowball last year while I was out of state for a…read moremonth. Bo is typically shy and hides in the closet but he took to her, left the closet and regularly interacted with her. She went out of her way to spend quality time with them daily. Her communication is excellent and she provided daily updates with pictures. Bo got sick while I was away, she took him to the vet and called me so I could speak with the vet for the entirety of the visit and know exactly what was going on. Afterwards she spent additional time with him daily to make sure he was improving and doing well. He doesn't like taking medication and she immediately took the initiative to buy meat to ensure he took the full course of his medication. Kathy was the only one I trusted to take care of my cats in my absence and she is still the only one I'd trust. A 5 star review doesn't give justice for everything she did and if I could I'd rate her higher.