We can't thank Ricardo and the entire team at CharlieBar enough! It's been a month since our…read more4-year-old rescue, Angus, completed his 3-week board and train--and we can confidently say we have a completely transformed dog. When we adopted Angus, an American Bulldog, he was extremely reactive, had zero impulse control, and was tough to manage. Walks were stressful--he would bark, lunge, and completely lose it around other dogs. Recall was non-existent, and previous trainers had little success with him. After his time at CharlieBar, everything changed. Angus now walks calmly on a leash, his reactivity has decreased by at least 90%, and he thrives during his daily training sessions at home. The most remarkable part of Ricardo's approach is that it goes beyond basic commands--he teaches dogs how to think, make decisions, and self-correct. It's not just about punishment or praise; it's about helping dogs understand their choices. With a simple "uh uh," Angus now stops, thinks, and chooses better behavior--without fear or confusion. We're beyond grateful for the results and highly recommend CharlieBar to anyone looking to make a lasting difference in their dog's behavior.

Words cannot express how much I am grateful for Ricardo and his team taking our five dogs while we…read morewent out of state for Thanksgiving. I was worried for a moment, leaving my dogs with someone new and especially finding someone to train them. Ricardo and everyone really put my mind at ease while I was in another state and getting those daily updates and seeing how much they've grown. They will definitely be back in the summer for more training as I feel like I have found someone that I can trust with my dogs. I know my dogs are very stubborn and scared of new people but they were very patient with them and really earn their trust. Thank you again guys again and will definitely see us again soon. Love Eddy, Mike and the chaos crew (the team nickname for them)

First off, I'd like to say that the thought of leaving our pets at home while we went on vacation…read morewas extremely stressful. But once we met John and Shauna, the owners, we quickly realized our fur babies were in the best hands possible. They were not only warm and welcoming but also incredibly professional. If you're a pet owner looking for a true 10-out-of-10 service, this is the company. Our pet sitter, Karen, was nothing short of amazing--so loving, so attentive, and so patient with our very needy black cat, Jax. She didn't just stop by; she stayed, hung out, and genuinely spent time with him. And even though our gray cat, Dolce, didn't come out very much, she was just as incredible in caring for her and making sure she felt safe and comfortable. Wow... just wow! We were floored by her love for animals. THANK YOU SO MUCH for taking such great care of the fur babies we love dearly. I would recommend this company to absolutely anyone. And honestly, anyone leaving anything less than a five-star review? Shame on you! These people love animals and treat your pets as if they were their own. Amazing, amazing, amazing! You'll always be our go-to whenever my wife and I take a vacation.

Pretty sad that I have to leave this review, but I did try to be patient and see if the business…read morewould get back to prospective customers. (I thought since the reviews were perfect, they might come thru... but instead... nada!) We were considering giving them a pet sitting job for over a month in length. But unfortunately they can't be reached via the phone. I left a vm and waited an entire week and got no call back. Backstory: Ironically I believe there's someone named Shauna who operates the website and Yelp(and does a prompt job responding), but John the caretaker is the one who's phone number is associated with the biz, and he is unable to be reached to line up appointments!! (I contacted them a year or two ago when we were considering using them. We didn't end up needing them, but when we tried them last week when we finally did, John did not decide to call us back.) I'm glad others have good experiences. But that was not ours. ‍

Top notch! Can't say enough good about them. They are very hands on and truly kind and caring about…read moremy pup and about me. Thanks so much for!!

I like this place for boarding my dog because they have a nice large area for him to run around…read moreoutside to play. They also will feed him his special food that I sent and let him bring his toys. I feel confident about leaving my fur baby in their care while I am away.

I've boarded my pup at HeartStrings and they are great. The humans really like their work and the…read moredogs show their love in kind Good Safe and Playtime too

Picked up our dog this week after a 6 day stay and they neglected to tell us she had diarrhea and…read morewas ill while In their care. Took her to the vet within 24 hours and she had a fever, diarrhea, vomiting, and blood coming out of her nose..$3500 later and she has pneumonia and is very ill and in the animal hospital. When i called the business they apologized that they forgot to tell us her tummy was upset. This is way more than a stomach ache and they should have informed us right away. Take your dog elsewhere. *update: she has now passed over the rainbow bridge. Called the facility to let them know and they informed me the owner won't be in until next week. No apologizing, nothing.

We can vouch for Kristen! She has been our dog sitter for 2 years now. We admittedly didn't know…read moreKristen personally before hiring but she is the GREATEST with our dogs - always on time, willing to update us whenever, and she even offers to help out around your house when you're gone. We can't recommend her services enough! She makes life so much easier on us when we're traveling. Thank you Kristen!!

Kristen is the best!! She is great with my babies and communicates quickly…read more She goes above and beyond and I wouldn't want anyone else to take care of them.

Wish I could give 10 stars!…read more Sabrina has become a loved and trusted member of our family. She is incredible with our stubborn and goofy pitbull. From walking, to pet sitting: she is the only person we trust to care for our dogs. You can actually go on a vacation, and not worry, which is huge for us. Capable, dependable, trustworthy, and great with all animals. She truly loves and cares for them as her own.

We really lucked out when we found Sabrina of Pet Sitter Pro! Previously, we had been using pet…read moresitters of the "drive by" variety who came to the house, fed the dog, and 5 minutes later were gone. I always worried about leaving town and could not wait to get home even though our neighbors would stop in to check on our dog while we were away. Not any more now that we can count on Sabrina. From the very beginning when she sends you the questionnaire that includes all sorts of detailed questions so that nothing will be missing in case of need to the text message she requests and responds to once you've arrived home we know that leaving our dog in her care is something we can do without the slightest concern. When we are out of town she visits twice per day, walking Chili our lab/pit girl, and even taking her to the dog park! We joke that Chili likes it when we go out of town because she enjoys her visits from Sabrina so much! Sabrina is very knowledgeable about dogs as well. When Chili developed a strange skin problem that was not responding to anything from the vet Sabrina recommended adding an item from the kitchen pantry to Chili's diet and now about 2 months later the skin problem is gone. Sabrina is absolutely reliable, extremely organized and professional, very responsive to emails and texts, and just in general is an uncommon and highly valuable resource. I just don't encounter many people out there in the world who are as reliable and committed to their work as Sabrina. When we return home from a 2+ week vacation Chili is calm and happy. Not sure what else we could hope for...other than to be able to take Chili with us everywhere. In the meantime, Sabrina is a terrific resource, and we are very thankful to have found her. Thank you, Sabrina!

Bill's Mutt House gets a well-deserved 5 stars from us…read more We were nervous about bringing our 13-year-old puggle, Nelson, to an overnight kennel--he's older, set in his routines, and we just wanted to be sure he'd be comfortable and cared for. Everything went smoothly from start to finish. Drop-off was easy, the staff was friendly and reassuring, and it was clear they genuinely care about the dogs. Nelson did great overnight and came home happy and relaxed, which was exactly what we were hoping for. If you're on the fence about boarding, especially with a senior dog, I'd absolutely recommend Bill's Mutt House.

I have SOOOO many great things to say about Bill's Mutt House! But let me start with this, I HIGHLY…read moreHIGHLY RECOMMEND this place for all your boarding & daycare needs! If I could give a review for Bill's Mutt House I would in a heartbeat! A little bit about us: we have 3 pups we adopted from a rescue almost 2 years ago, 2 littles and their mom. When we adopted them they all had some form of past trauma, but even with the challenges our pups have, I can confidently say that all the employees who work here are AMAZING with ALL dogs, even ones who need a little more TLC like ours! Our pups have never been boarded or to doggie daycare before, so naturally we were nervous about how they would do at first, but after the initial meet and greet all our worries were gone we could see right away that this place and all the people here are amazing with dogs and passionate about their work. Jonathan was the first employee we met at the meet and greet, he made the initial process easy and seamless. I really appreciate all the time he spent explaining everything in detail, answering all our questions, and bringing other dogs out slowly to get our pups adjusted and see how they did. Jonathan also gave us a tour of the yards and facility, so we got to see the kennel our pups would stay in and feel how great their AC is (which in AZ good AC for fur babies is a must have!) We knew when our nervous reserved boy Apollo attached to Jonathan right away that this was the perfect place with the perfect people While our pups were there, the employees even worked with all 3 of them on leash training and got our boy Apollo a LOT more comfortable on a leash! I was worried Apollo might not be able to work past his trauma with leashes, but having the amazing people at Bills work with him during his stay has helped him improve drastically. The rotation system they use is also wonderful, they put pups in groups that do well together to ensure all the dogs are in a group that fits their individual needs and comfort level (because like us humans, not all dogs get along with eachother ). They rotate the groups outside constantly throughout the day, so every pup gets lots of time outside in the yard to play and socialize. They made sure to put our pups with a calm group so they could ease into this new experience. Another thing I liked is that they post videos on their Instagram several times a day, so while we were out of town we were able to see our babies while they were in the yard playing and socializing I love the fact that we were able to have all 3 of our pups in the same kennel during their stay, so they could sleep together and be more comfortable. They have a wide variety of kennel sizes and can have your pups stay together or separate, depending on what they need and their size. I also really appreciate how transparent they are about their pricing, it was very reasonable and fair, plus there were no hidden fees/costs or anything that suddenly changed at pick up. It was all laid out and explained thoroughly during the meet and greet, and since we were able to have all 3 of our pups in the same kennel we were able to save a little on the daily rate! The wide range of pick up/drop off time is very convenient too. You can drop off and pick up anytime between 7AM - 9PM, which made planning our weekend trip sooooo much easier! Overall we are 1 million % happy with our experience at Bill's Mutt House! It's puppy paradise If you're on the fence about where to go and took the time to read my novel then look no further! I can confidently say beyond a shadow of a doubt that this place is the BEST place for all doggie boarding and daycare needs. Our fur babies deserve the best care, and we will only go here from now on because they are THE best! Thank you again to everyone at Bill's Mutt House, we appreciate the wonderful care you gave our pups and are excited to bring them back for more daycare and boarding visits! I know the pups are excited too The Radke Family

They have a great program! Choose your days, choose your hours. I work 12 hr shifts and their hours…read moreallow me to give my pup plenty of stimulation and exercise. Staff seems very well trained. I couldn't be happier!!

My dog has been at this location for 2 days and the charge in him is nothing short of a miracle for…read moreus. He is 2 years old and spoiled rotten, and untrained, but now he doesn't even jump on us or dashes out the door every chance he gets. I stalk him on the webcam all the time but I can't say enough good things about the staff and this facility

She was very quick to reply when I was looking for a mobile groomer. Scheduled an appointment for…read morethis morning and she no showed. Sent a message yesterday morning 24 hours before to make sure she was still coming as she didn't text me and no reply. Messaged her this morning and again no reply and still a no show for a 9 am appointment. Now back to the drawing board to find another groomer before thanksgiving.

From the owner: We take personalized pet care to the next level!read more

I can't say enough good things about Lindsey!…read more We recently brought home a rescue that I knew would be challenging but had no idea how hard she would be. She was food aggressive, she was aggressive with our family - bit all of us at least once - attacked our other two dogs and literally went to the bathroom wherever she preferred. I'm not one to give up on dogs but knew that if we kept her we needed help! We decided that if we were going to work with one of our dogs - we'd also work with our other naughty dog to retrain him of his bad habits. IN THE FIRST SESSION we saw significant changes in their behavior! She is so knowledgeable, so professional, and she got my kids involved so they know what to do! We just finished our last session and I'm so grateful to her for all of the tools she's given our family to help our dogs be the best behaved versions of themselves! We still have our homework, and they still have a ways to go but this experience has been so amazing! Thank you girl, love ya!!!

Lindsey is the real deal and you'll be hardpressed to find a better training and sitting service in…read morethe Chandler area. We moved away earlier this year and were so SO bummed to leave such a great training and caretaking provider. All of her team is prepared to deal with difficult dogs and help reinforce good behavior, so all of our lunchtime visits included built-in training for our little pups. The team also sent photo updates and left detailed report cards every single day without fail. Lindsey herself is such a boss when it comes to training and is so so patient and welcoming. All of her own dogs are super patient too and were incorporated into the training sessions to help our little pups get used to being around other dogs. We (pups included) miss Lindsey and TLDSH tremendously!